Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
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Executive Queen Room - Bed Novotel Cardiff Centre Hotel
Executive Queen Room - Bed
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Lobby Novotel Cardiff Centre Hotel
Lobby
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Interior view Novotel Cardiff Centre Hotel
Interior view
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Interior view Novotel Cardiff Centre Hotel
Interior view
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See map Novotel Cardiff Centre Hotel
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Excellent
Location
8.2
See all 30 photos Novotel Cardiff Centre Hotel
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Excellent
From 29 reviewsSee what guests said
8.0
/
10
Excellent facilities
8.8
Value for money7.7
Location rating8.2
Nearest airportCardiff International Airport (CWL)
Distance to airport4.3 km
  • 730 meters to public transportation

  • Hot tub

  • Sauna

  • Steamroom

Room choices
7.6
Very good
Room comfort & quality
Executive Queen Room
Executive Queen Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
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Superior Queen Room
Superior Queen Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
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Standard Queen Room with Sofa
Standard Queen Room with Sofa
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 queen bed
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Standard Single
Standard Single
...
  • Non-smoking
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Standard Triple
Standard Triple
...
  • Non-smoking
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Standard Twin Room
Standard Twin Room
...
  • Bathtub
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Double Superior
Double Superior
...
  • Bathtub
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Standard Twin
Standard Twin
...
  • Non-smoking
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Standard Double
Standard Double
...
  • Non-smoking
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Room Standard
Room Standard
...
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    More about Novotel Cardiff Centre Hotel

    More about Novotel Cardiff Centre Hotel

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Real reviews from real guests

    Agoda Reviews (29)Booking.com Reviews (2412)
    8.0
    /
    10
    Cleanliness8.3
    Facilities8.8
    Location8.2
    Room comfort and quality7.6
    Service8.5
    Value for money7.7
    Provided by verified guests of Agoda
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    Room type
    Executive Queen Room
    Standard Queen Room with Sofa
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    Showing 23 verified guest comments
    12
    10.0
    Exceptional
    Jenifer from United Kingdom
    Group
    Standard Queen Room with Sofa
    Stayed 1 night in September 2018
    Fantastic hotel ”
    We had a lovely stay here, very close to the town center without being right in the middle of, clean, friendly staff and fab pool!
    Reviewed October 01, 2018
    8.4
    Excellent
    Amy from United Kingdom
    Couple
    Superior Queen Room
    Stayed 2 nights in August 2017
    Excellent”
    Lovely hotel. Only downside was how small the towels are!
    Reviewed September 05, 2017
    8.0
    Excellent
    Colin from Australia
    Couple
    Standard Queen Room with Sofa
    Stayed 1 night in June 2017
    Nice hotel”
    Would definitely stay here again
    Reviewed June 20, 2017
    7.6
    Very good
    James from United Kingdom
    Family with teens
    Standard Queen Room with Sofa
    Stayed 2 nights in February 2017
    Book the Restaurant if you want to eat”
    Stayed 2 nights as a family of four with teenage boys. Facilities and staff generally good, although no table available in the restaurant on the first night, booked second time around, but had to wait an hour for food.
    Reviewed February 22, 2017
    10.0
    Exceptional
    Colin from United Kingdom
    Couple
    Standard Queen Room with Sofa
    Stayed 1 night in October 2016
    Comfortable room”
    The room was very clean and comfortable with all the necessary facilities. Breakfast was very nice with a good selection of well cooked food and drink. We will certainly stay here again.
    Reviewed October 25, 2016
    6.7
    Good
    joanne from United Kingdom
    Couple
    Executive Queen Room
    Stayed 1 night in September 2015
    Not overly impressed.”
    Very accommodating staff, convenient location and great pool/spa
    Initial impressions were great, the lobby is modern and funky and the staff have a friendly welcome. We'd booked an 'executive' room as a treat weekend away but the room was anything but luxurious. It was badly laid out,had a tiny bathroom and a strange 3-4 metre gap between the bed and TV and a tiny window with a view of the neighbouring block of flats. The room was soul-less and we felt very disappointed as we had stayed in far nicer rooms in other hotels. A statement on the room key said to contact staff if not completely satisfied, I decided this was one of those times. The member of staff couldn't have been more helpful, she collected us and took us to our new room within 5 minutes, we were given another executive room on the top floor, complete with balcony. Our new found joy turned slightly sour as we settled into the room though, the room appeared to have not had any maintenance for some time. There were chunks of plaster missing from wall corners, cracks and dirty marks on the walls and the overall impression of the room was not of a 4 star standard. There were positives- the bed and bedding were comfortable, the hotel pool/spa area was great and the staff were helpful and friendly whenever they are approached. We walked to Cardiff centre in the evening for food, it's not a route we'd feel very safe walking in the early hours but it only took 5 minutes.
    Reviewed September 06, 2015
    5.7
    LAI from Hong Kong
    Solo traveler
    Standard Queen Room with Sofa
    Stayed 1 night in August 2014
    how come no bottle water provided!? ”
    big indoor swimming pool, helpful staff, no shops around, have to buy foods and drinks from the town, look at the map before heading to the hotel, it's not closed to the downtown!
    Reviewed September 01, 2014
    8.3
    Excellent
    CHEN-CHUN from United Kingdom
    Family with young children
    Stayed 1 night in February 2014
    Nice hotel”
    Good food good swimming pool good bar
    Reviewed March 02, 2014
    7.3
    Very good
    david from Australia
    Solo traveler
    Stayed 1 night in September 2013
    Nice hotel, average location, great fitness centre”
    Fitness centre, breakfast, size of room
    This is a solid hotel without being inspiring. Feels a little generic, like a business hotel. The staff though were great, the fitness centre with a well equipped gym, pool, steam, sauna and spa is great and the breakfast and dinner were also very good.
    Reviewed September 14, 2013
    9.3
    Exceptional
    Andrew from United Kingdom
    Couple
    Stayed 2 nights in February 2013
    Great location”
    Helpful courteous staff
    Very well run hotel. Centrally located so it is only a short walk to either Cardiff Bay or the city centre.
    Reviewed February 19, 2013
    8.7
    Excellent
    Arif from Brunei Darussalam
    Couple
    Stayed 1 night in December 2012
    Awesome hotel. Modern design, big rooms!”
    Big room, huge bed, nice modern design, great location!
    I have got nothing bad to say about my stay here. I only stayed overnight but it was a great experience. The second I got in the room I was immediately impressed! Nice modern design, huge comfortable bed, huge room, spacious toilet! Loved it! It is located just 10 mins walk to the city centre. Train station is just a few mins ride away via taxi. I think it costed me £5 each way. Easy. Overall well worth my money! Would definitely stay there again in the future!
    Reviewed January 03, 2013
    9.0
    Exceptional
    John from United Kingdom
    Business traveler
    Stayed 1 night in May 2012
    Great!”
    Location, Breakfast, Cleanliness, Smart hotel.
    Great customer service at check in and right through my stay. Beds very comfortable, breakfast fantastic (good quality sausages!). Free internet pc's in lobby for 20 mins. Has a gym, pool and parking £8 per 24hrs.
    Reviewed May 04, 2012
    4.7
    ian from United Kingdom
    Couple
    Stayed 1 night in October 2011
    What happened to the welcome of last year”
    Close to the centre. Standard room. Comfortable enough.
    I was staying here to run the Cardiff half marathon and I would expect an early breakfast {who wants to run on a full stomache) and a later check out. Staff not helpful. Oddly these things were available last year in this same hotel-seems like they don't want runners any more.
    Reviewed October 25, 2011
    7.3
    Very good
    Gareth from United Kingdom
    Couple
    Stayed 2 nights in September 2011
    Good hotel, good rooms, ok location”
    Good room and bathroom, smart decor, professional staff
    As expected for the chain rooms were decently sized and well specced with tidy, modern, clean en suite. Facilities, though we did not have time to use them, looked great (swimming pool and bar etc) - I would likely have used them had time allowed. Location is fine - it's a 10min walk to the city centre or 10min walk to Cardiff Bay. Just one comment - room was very reasonably priced but beware of extras! Breakfast would be £14 each (we didn't have it), parking was £8 per day (though, appreciably, we were only charged £8 for our 2 night stay), internet is not free and the minibar is fairly expensive. But for a standard room value is good.
    Reviewed October 08, 2011
    8.3
    Excellent
    Andrew from United Kingdom
    Couple
    Stayed 2 nights in September 2011
    Great weekend, in a great hotel.”
    Helpful and friendly staff.
    Lovely warm welcome. Clean rooms. Great swiming pool, etc. Good weekend break. However food prices were very expensive.
    Reviewed October 06, 2011
    7.0
    Very good
    Richard from United Kingdom
    Couple
    Stayed 1 night in August 2011
    Good location ”
    Walking distance to city centre with parking
    everything was good until check-out when the hotel receptionist (supported by her manager) wanted to charge my credit card for the room. i explained that it was a prepaid voucher - a copy of which he had in front of him. however, he insisted for over 10 minutes in front of an increasing queue of people waiting to check out that i needed to pay again. he argued that as agoda had supplied my credit card details and not theirs i needed to pay, commenting that these people (agoda) were not good and unless i paid the hotel would not get its money. i said that i had used agoda all over the world and never had this problem. eventually, he reluctanly agreed not to charge my credit card (but had swiped it already) saying that this was causing a lot of extra work for his hotel staff. he did refund my £8 parking charge for the inconvenience caused - which i guess means he accepted he got it wrong!
    Reviewed August 24, 2011
    8.0
    Excellent
    Sarah from United Kingdom
    Couple
    Stayed 1 night in August 2011
    Great room nice size (no Sofa!!!)”
    Very clean fresh and welcoming
    had a very nice break, very nice hotel and staff, the only bad point was we was told breakfast was £10 ahead from the front desk so we treated our self!! but when we came to pay we was charged £13.95 each which we did not expect. also there was a bridge to cross on the 3rd floor to get to our bedroom, if you are like me and do not do high things it was not nice to cross maybe it should be told when booking! over all very pleased would go back just not on the 3rd floor and with no breakfast
    Reviewed August 10, 2011
    9.0
    Exceptional
    Stephen from United Kingdom
    Couple
    Stayed 2 nights in November 2009
    Recommended”
    Location & Price
    Some minor decoration needed, and £5 charge for parking.
    Stayed here for 2 nights and would definitely do so again. Hotel was a short walk (less than 10 minutes)from the International Arena where we were to see Michael McIntyre. Also near the shops and restaurants and nightlife. Whilst near all these, it was outside the main area, and so was quieter than a more central hotel would have been. We were on the side away from the road, but the road seemed relatively quiet, so rooms on the other side would probably be quiet as well. Our room was clean and largte enough, though it did need a bit of minor decoration in less visible areas. he hotel's public areas were also of good quality, and we particularly enjoyed the buffet breakfast. All the staff we encountered were polite and helpful. Would recommend this hotel, and will stay here again, especially at the price we paid through this website.
    Reviewed December 01, 2009
    7.0
    Very good
    Christopher from United Kingdom
    Group
    Stayed 1 night in August 2009
    Cardiff Novotel”
    Convenient Clean Great gym /pool facilities Cheap deals
    No major problems
    A good, value-for-money and comfortable hotel, close to the centre of Cardiff and convenient for sight-seeing, shopping and visiting the Cardiff Marina. The gym and pool facilities are excellent and the breakfast was generous and is open from 8am to 12pm. All in all a solid and reliable place to stay,
    Reviewed September 10, 2009
    7.2
    Very good
    Paul from Netherlands
    Couple
    Standard Queen Room with Sofa
    Stayed 6 nights in June 2018
    Prima hotel voor(te) hoge prijs”
    Net buiten het centrum in een wijk waar grote kantoren , hotels in de toekomst belangrijk worden. Hadden ruime kamer op 5e verdieping. Prima bed. Lawaaiige pomp(?)machines storend tijdens de nacht. Badkamer ruim, maar heeft wat onderhoud/renovatie nodig. Zeer vriendelijk en behulpzaam personeel. Typisch engels ontbijt met bacon, beans and eggs. Niet bijzonder uitgebreid. Prima, maar voor dat geld beter mogelijk of naar het centrum. 12 Pond extra per nacht parkeerkosten is ook extra, maar geen andere parkeergelegenheid in de omtrek mogelijk . koffie/thee op de kamer, kluisje, koelkastje, goede tv. Industriële look and feel doorgevoerd in restaurant en welkomsthal. Alles bij elkaar teleurstellende prijs/kwaliteit verhouding: te duur voor redelijk hotel.
    Reviewed July 06, 2018
    12
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