Novotel London Waterloo Hotel
Novotel London Waterloo Hotel
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Executive Room Queen Bed - Bed Novotel London Waterloo Hotel
Executive Room Queen Bed - Bed
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Interior view Novotel London Waterloo Hotel
Interior view
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Interior view Novotel London Waterloo Hotel
Interior view
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Fitness center Novotel London Waterloo Hotel
Fitness center
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Excellent
Location
8.1
See all 50 photos Novotel London Waterloo Hotel
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What guests are saying:
i recommend to stay here again, very close to all the tourist attractions
Ruth from New Zealand
Couple
dont know if it was a problem of hotel but i asked for transfer service from airport on agoda site while booked the hotel. I received no aswear for this so i understood it was booked. there was no one waiting on airport.
Monique from Brazil
Solo traveler
Walking distance to main attractions. Very comfortable. Staff were great. Snacks in the restaurant were very tasty. We walked from the hotel and within 10m were at Big Ben.
Gareth from Australia
Family with teens
good and hygenic hotel . everything was good in hotel from service to food levels
ZAINULABEDIN from India
Business traveler
Enjoyed our stay here. Paula was very helpful and gave us information that we need. Only con I see is that there are no groceries or nearby restaurant in this hotel. oh.. and there's internet connection in the lobby but wifi is not free.
Lyshiel from Philippines
Family with teens

Novotel London Waterloo Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 107 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.6
Recommended by 85% of guests
Value for money7.5
Distance to city center2 km
Location rating8.1
Nearest airportLondon City Airport (LCY)
Distance to airport11.9 km
  • 670 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.3
Excellent
Room comfort & quality
Executive Room Queen Bed
Executive Room Queen Bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Superior Double Bed
Superior Double Bed
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Superior Queen Convertible Sofa
Superior Queen Convertible Sofa
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Superior Queen Double Sofa Bed
Superior Queen Double Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Executive Queen Bed And Sofa
Executive Queen Bed And Sofa
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed and 1 sofa bed
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Bed in dormitory FEMALE ROOM
Bed in dormitory FEMALE ROOM
...
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    Superior Premium Room with Queen size bed - Room Only
    Superior Premium Room with Queen size bed - Room Only
    ...
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      Room Assigned at Check-in - Sleeps Two Adults - 2 beds requested.
      Room Assigned at Check-in - Sleeps Two Adults - 2 beds requested.
      ...
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        Standard Single
        Standard Single
        ...
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          Room Economy
          Room Economy
          ...
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            More about Novotel London Waterloo Hotel

            More about Novotel London Waterloo Hotel

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            British cuisine
            British cuisine
            Bean & Olive Riverside Cafe
            200 m British, Cafe, Greek
            #TheView
            530 m British
            Millbank Lounge Bar
            580 m British, European
            European cuisine
            European cuisine
            Casa Madeira
            600 m European, Portuguese
            Pico Bar & Grill
            660 m European, International, Mediterranean
            L'Italiano
            800 m European, Gluten Free, Italian
            Asian cuisine
            Asian cuisine
            Chino Latino
            460 m Asian, Fusion, Sushi
            Cafe Ishaq
            570 m Asian, Balti, Indian
            Hikari Sushi
            610 m Asian, Chinese, Japanese

            What they offer

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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (107)Booking.com Reviews (1588)
            8.0
            /
            10
            Cleanliness8.6
            Facilities7.4
            Location8.1
            Room comfort and quality8.3
            Service8.3
            Value for money7.5
            Provided by verified guests of Agoda
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            Room type
            Executive Room Queen Bed
            Executive Queen Bed And Sofa
            Superior Queen Convertible Sofa
            Superior Queen Double Sofa Bed
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            Showing 94 verified guest comments
            12345
            7.6
            Very good
            Evita from Indonesia
            Family with teens
            Superior Queen Double Sofa Bed
            Stayed 4 nights in December 2017
            Great value”
            Nice,clean and good place near with the city . The staff is friendly
            Reviewed June 12, 2018
            8.4
            Excellent
            Tay from Singapore
            Group
            Superior Queen Double Sofa Bed
            Stayed 2 nights in April 2018
            Excellent”
            Nice hotel with good location
            Reviewed May 20, 2018
            6.8
            Good
            ricki from Australia
            Group
            Superior Queen Convertible Sofa
            Stayed 3 nights in May 2018
            Not friendly staff. ”
            Never refilled breakfast buffet. Had to ask for everything all the time to be refilled. Dinner was also shocking. Staff not very friendly. Not pleasurable
            Reviewed May 06, 2018
            5.2
            Cameron from United States
            Group
            Superior Queen Convertible Sofa
            Stayed 6 nights in December 2017
            Room size does not commiserate the price . Small rooms.”
            Most of the staff were pleasant, not all. As room price increase for a third adult, the size of the room does not, so a room for three adults is very claustrophobic. Even though their ad said the room was a superior room it was only equivalent to the size of a standard room. Superior is misleading.
            Reviewed January 02, 2018
            4.4
            DINA from Indonesia
            Family with teens
            Superior Queen Convertible Sofa
            Stayed 1 night in December 2016
            Something below the bedcover ?”
            The receptionist wasn't friendly. I found something like rice on the sheet below the bedcover. The pro was the hotel close to the Lambeth bridge where we could see the fireworks on the New years Eve
            Reviewed January 04, 2017
            5.6
            Amanda from Australia
            Family with teens
            Superior Queen Convertible Sofa
            Stayed 1 night in December 2016
            Novotel not at it's best”
            Disappointing to arrive late night after traveling across the world, to no room and then allocated a room ammongst renovations, mess and noise. So disappointed with this booking -other than a convenient location, I would not recommend anyone stay here. The staff are not interested or willing to address any issues :(
            Reviewed December 15, 2016
            7.6
            Very good
            efa from Indonesia
            Business traveler
            Executive Room Queen Bed
            Stayed 7 nights in November 2016
            Nice place to come back to after long hours of meeting”
            It has everything I need for a place to have a good rest after a tiring day. I love the view from my room. I woke up on big ben and london eye views
            Reviewed December 06, 2016
            6.8
            Good
            Yaqoob from Bahrain
            Business traveler
            Superior Queen Convertible Sofa
            Stayed 1 night in March 2016
            Water”
            Unfortunately, in the room there were no complementary water bottle which made me feel either you buy or die.
            Reviewed March 03, 2016
            8.0
            Excellent
            ARIEF from Indonesia
            Family with young children
            Superior Queen Convertible Sofa
            Stayed 5 nights in January 2016
            nice room for rest and relax”
            comfortable room, nice place and great location
            make our holiday great
            Reviewed January 21, 2016
            9.0
            Exceptional
            N from Bangladesh
            Business traveler
            Executive Room Queen Bed
            Stayed 12 nights in November 2014
            “Terrific hotel and staff””
            hotel, staff and breakfast
            This is a terrific hotel with a staff that will exceed your expectations, however, not the best location. There is a 15 minute walk to the nearest tube, Lambeth North. Its exhilarating in the morning, exhausting in the evening. Nevertheless the rooms were great, the hotel restaurant is excellent
            Reviewed October 14, 2015
            10.0
            Exceptional
            Randall from United States
            Solo traveler
            Superior Queen Double Sofa Bed
            Stayed 7 nights in May 2015
            Review”
            Location, service, cleanliness
            Reviewed May 14, 2015
            7.7
            Very good
            Nick from United Kingdom
            Business traveler
            Superior Queen Convertible Sofa
            Stayed 1 night in April 2015
            Novotel”
            steam room good.
            Reviewed April 24, 2015
            9.7
            Exceptional
            ALDRIN from South Africa
            Family with young children
            Superior Queen Convertible Sofa
            Stayed 4 nights in December 2014
            CONVENIENT AND GREAT SERVICE”
            CONVENIENT,GOOD SERVICE, GOOD LOCATION
            FANTASTIC
            Reviewed January 06, 2015
            5.7
            Vicki from United Kingdom
            Business traveler
            Superior Queen Convertible Sofa
            Stayed 3 nights in November 2014
            Mixed review”
            The location is reasonably close to the London Eye, the south bank, Westminster and theatres. The staff were polite, friendly and very helpful. The bar was a pleasant area for supper.
            My room had an unpleasant smell, the toilet walls had walls with paint peeling off as a result of damp, the carpet was not well vacuumed. The bed, however, was comfortable and the bathroom was clean. If I had had more time I would have asked for a different room but I arrived late and was out at work most of every day and evening. I would not return to this hotel simply because of the smell, although I accept that the excellent staff would have responded to my complaint if I had asked. I do think rooms should not be made available in the condition that mine was.
            Reviewed November 16, 2014
            9.0
            Exceptional
            Glynis from United Kingdom
            Group
            Superior Queen Convertible Sofa
            Stayed 1 night in September 2014
            wedding stay”
            Proximity to reception venue(Garden Museum), Helpfulness of staff, nice friendly atmosphere in hotel.
            We all enjoyed our stay together as a family over for a wedding. From time we booked we were dealt with very efficiently. Travel cot in 1 room ? certainly. May 2 of the rooms adjoin to accommodate 1 family? certainly. When we all arrived our requests had been carried out and staff all very welcoming. All in all we had a great time. Wedding was good too!
            Reviewed September 26, 2014
            8.7
            Excellent
            WANG from China
            Family with young children
            Executive Queen Bed And Sofa
            Stayed 1 night in June 2014
            Very friendly staff”
            good service
            Good
            Reviewed June 30, 2014
            9.0
            Exceptional
            Koo from South Korea
            Solo traveler
            Superior Queen Convertible Sofa
            Stayed 4 nights in June 2014
            Very comfortable good location deficient view”
            Calm and comfortable room, kind service, pretty good food
            Good stay, easy access to the QE vonferencr center by walking river side for 12 min
            Reviewed June 08, 2014
            6.3
            Good
            Roger from Australia
            Family with young children
            Superior Queen Convertible Sofa
            Stayed 7 nights in April 2014
            Enjoyable ”
            Enjoyable, good food, pretty good location
            We enjoyed our stay at this hotel. It is in a good location, but just a little away from the main attractions, without being miles away. If your happy to walk or take short taxi trips, it's fantastic. The food at this hotel was first rate. The front counter staff were great. Unfortunately, the restaurant/bar staff were not as good overall. We struck a problem on check in; the room which had been described as a family room did not really cater for two adults and two kids (8&6yrs), so another room was required. This proved a very expensive exercise as the hotel treated it as a last minute walk in booking, so the room rate was quite high. If booking this hotel via Agoda, I recommend checking directly with the hotel in respect of the room details so you do not get caught out like we did.
            Reviewed April 22, 2014
            7.7
            Very good
            Zee from Malaysia
            Business traveler
            Superior Queen Convertible Sofa
            Stayed 2 nights in March 2014
            Very efficient and helpful check-in staff”
            Fast check-in, clean, location
            Good location, very helpful reservation staff who were quick to answer queries on additional services, breakfast options, etc.
            Reviewed March 19, 2014
            8.7
            Excellent
            Aine from Ireland
            Couple
            Stayed 2 nights in February 2014
            Great stay in this hotel.. ”
            Central to Londons main attractions. Walking distance to underground. Hotel itself was lovely and each staff member made us very welcome.
            Great central hotel.. we arrived early and wasnt expecting to get our room straight away but the staff were very welcoming and had our room ready which we were delighted about. Room itself was lovely and we were looking at Big Ben when we looked out the window!! Would definitely be staying here again if we were visiting London.
            Reviewed February 21, 2014
            12345
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