Oubaai Hotel Golf and Spa
Oubaai Hotel Golf and Spa
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Standard King Room - Bed Oubaai Hotel Golf and Spa
Standard King Room - Bed
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Lobby Oubaai Hotel Golf and Spa
Lobby
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Lobby Oubaai Hotel Golf and Spa
Lobby
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Interior view Oubaai Hotel Golf and Spa
Interior view
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Excellent
Location
8.5
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What guests are saying:
Great place - will go there again
Brett from South Africa
Couple
The hotel facility is great. The restaurant staff (dinner) some of them were rude. The rooms were spacious. The only problem for mixed kids (male and female) that the toilet (shower) is open to the room. It would be good for privacy to put curtain.
abdulaziz from Saudi Arabia
Family with teens
Had the best 2 days in this hotel. The staff is friendly and helpful.
Nombulelo from South Africa
Couple
8 golfers sharing 4 rooms - huge and spacious. Excellent facilities. a fantastic destination.
Dale from South Africa
Group
The stay was absolutely enjoyable and relaxing. People are all smiling to each other which made the atmosphere much more wonderful.
Nana from Japan
Business traveler
Excellent
From 95 reviewsSee what guests said
8.2
/
10
Exceptional room comfort and quality
9.4
Recommended by 86% of guests
Value for money8.1
Distance to city center18 Km
Location rating8.5
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

Room choices
9.4
Exceptional
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 120 m²/1292 ft²
  • Ocean view
  • 1 king bed
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Presidential Suite
Presidential Suite
...
  • Room size: 190 m²/2045 ft²
  • Ocean view
  • 1 king bed
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Presidential Suite
Presidential Suite
...
  • Room size: 191 m²/2056 ft²
  • Balcony/terrace
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Suite Junior
Suite Junior
...
  • Room size: 96 m²/1033 ft²
  • Ocean view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 120 m²/1292 ft²
  • Balcony/terrace
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Club King
Club King
...
  • Room size: 47 m²/506 ft²
  • Mountain view
  • 1 king bed
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King Suite
King Suite
...
  • Room size: 96 m²/1033 ft²
  • Shower and bathtub
  • 1 super king bed
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Club Twin
Club Twin
...
  • Room size: 47 m²/506 ft²
  • Mountain view
  • 2 single beds
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Standard King Room
Standard King Room
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
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Ocean View Twin
Ocean View Twin
...
  • Room size: 46 m²/495 ft²
  • Ocean view
  • 2 single beds
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More about Oubaai Hotel Golf and Spa

More about Oubaai Hotel Golf and Spa

An overview

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What they offer

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Real reviews from real guests

Agoda Reviews (95)Booking.com Reviews (1324)
8.2
/
10
Cleanliness8.5
Facilities8.0
Location8.5
Room comfort and quality9.4
Service7.6
Value for money8.1
Provided by verified guests of Agoda
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All guests (95)
All room types
Showing 43 verified guest comments
123
5.6
Mark from United Kingdom
Couple
Ocean View King
Stayed 1 night in November 2018
Not up to Standard”
Very unusual for RSA but not enough staff on reception & porter service was really poor. Those staff that are available are inadequately trained & have no idea of customer service. Suggests poor management & leadership from the top.
Reviewed December 02, 2018
Dear Mark. We thank you for taking the time to send us feedback about your recent stay with us. All feedback received is considered constructive and is instrumental in assisting us to improve our service levels where necessary. All concerns will be addressed accordingly. Thanks again and we hope to see you back again in the near future.
Responded December 03, 2018
Oubaai Hotel Golf and Spa
9.2
Exceptional
Oscar from South Africa
Family with young children
Ocean View King
Stayed 3 nights in October 2018
Convinient ”
Beautiful views, all the creature comforts one needs and easily accesible from the airport
Reviewed October 23, 2018
Dear Oscar Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
Responded October 24, 2018
Oubaai Hotel Golf and Spa
5.2
Mishqoa from South Africa
Couple
Ocean View King
Stayed 2 nights in September 2018
Disappointed”
The hotel is a fabulous and attractive for those loving hotels with a lot of amenities, spa, conference rooms, restaurants, etc. The building needs a lot of maintenance work, the color of building very dark for such a hotel although they might take the area in consideration. The water dams are dirty and one can see that not much is done to keep the place in order. The picture they advertising of the hotel at night is not a true reflection. The rooms although is beautiful, spacious and we enjoyed the interior.
Reviewed October 01, 2018
Dear Mishqua Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
Responded October 15, 2018
Oubaai Hotel Golf and Spa
10.0
Exceptional
Essop from South Africa
Couple
Standard King Room
Stayed 1 night in August 2018
most relaxing atmosphere and elegent”
chris at front desk was exceptional
Reviewed August 11, 2018
Dear Essop. Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
Responded August 13, 2018
Oubaai Hotel Golf and Spa
10.0
Exceptional
Pieter from South Africa
Couple
Ocean View King
Stayed 2 nights in July 2018
World class !”
Enjoyed the view, food and golf.
Reviewed July 30, 2018
Dear Pieter, Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect.
Responded August 13, 2018
Oubaai Hotel Golf and Spa
10.0
Exceptional
HLAYISANI from South Africa
Business traveler
Standard King Room
Stayed 1 night in July 2018
Exceptional”
All darks are in the row! You guys outdid yourselves
Reviewed July 06, 2018
Dear Hlayisani. Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded July 13, 2018
Oubaai Hotel Golf and Spa
8.0
Excellent
John from South Africa
Couple
Standard King Room
Stayed 1 night in May 2018
Very good”
The only problem was there were a few tour groups that were very noisy late at night and from 4.30 in the morning. Breakfast was also not a pleasure also way to noisy I just had porridge and left.
Reviewed May 13, 2018
Dear John, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 14, 2018
Oubaai Hotel Golf and Spa
3.2
Mohamed from South Africa
Business traveler
Ocean View King
Stayed 2 nights in April 2018
Acceptable”
does not have a lift- hotel needs maintenance desperately- hotel is very noisy can hear house keeping from early in morning
Reviewed April 28, 2018
Dear Mohamed Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve the facility. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
8.0
Excellent
Karen from United Kingdom
Family with teens
Standard Twin Room
Stayed 2 nights in April 2018
Great hotel shame about the staff”
Before I booked our stay I was well aware of the staffing problems and yeah everyone is right. 1st of all the hotel is great we had 2 adjoining massive rooms , very tastefully decorated and spotlessly clean. We were given sea views but bearing in mind the sea is quite a distance from the hotel, the only trouble was the hedge was rather large so it blocked out any sort of view. Our 1st night we didn’t have coffee in the room so phoned housekeeping and they said would bring some a.s.a.p two and a half hours later and another 2 phone calls we eventually received some. The next day after room had been serviced no coffee once again left, no shower gel etc etc I just used my own I couldn’t be bothered with the numerous phone calls again. Breakfast is a strange one R20 for tea/coffee as an extra bit of a cheek I thought and there seems to be no organisation whatsoever apart from that the breakfast offered a good selection. The little cafe overlooking the driving range and golf cub is fab
Reviewed April 24, 2018
Dear Karen. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
9.6
Exceptional
Mohamed from South Africa
Couple
Standard King Room
Stayed 4 nights in April 2018
great hotel in a fantastic location”
We received excellent service from the friendly staff at all times. Hotel is clean and the gardens are well maintained. The viewing deck is a must to vist.
Reviewed April 18, 2018
Dear Mohamed, Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 14, 2018
Oubaai Hotel Golf and Spa
8.4
Excellent
Charlene from South Africa
Business traveler
Standard King Room
Stayed 1 night in March 2018
Excellent”
Gorgeous hotel and rooms where amazing. only let down was that I made a few arrangements with the front desk of which none where followed resulting in my team being late for our appointment and me having to buy then food on the road Even though I paid for a full Breakfast.
Reviewed March 17, 2018
Dear Charlene, Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
9.6
Exceptional
Lanie from South Africa
Couple
Standard King Room
Stayed 1 night in March 2018
Fantastic ”
Accommodation perfect, beautiful surroundings. A must visit
Reviewed March 10, 2018
Dear Lanie Thank you for your valuable feedback and we sincerely hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
9.2
Exceptional
Jaye from South Africa
Couple
Standard King Room
Stayed 1 night in January 2018
Beautiful place, comfortable large rooms.”
We will definitely stay here again, good value for money, super large rooms with very comfortable beds and very luxurious. Some of the staff were awesome and some were a bit on the surly side, but all were still helpful. The restaurant Herold's Bistro were very accommodating and the food was good and reasonably priced. Their waterside restaurant has hardly any vegetarian options and no vegan options so we weren't able to eat there. The rooms don't have mini bars and some of the frills like that are missing, but overall it's a wonderfully luxurious place and we will definitely stay again.
Reviewed January 31, 2018
Dear Jaye Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
10.0
Exceptional
Suzette from South Africa
Couple
Ocean View Twin
Stayed 2 nights in December 2017
Memorable”
Wonderful location with peace and tranquil surroundings. Abundant bird life and an ideal location. The breakfast buffet was marvelous. Beautiful gardens and golf course. Friendly staff. Will definately be back.
Reviewed December 25, 2017
Dear Suzette, Thank you for your valuable feedback We’ll most certainly do and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
9.6
Exceptional
Shahien from South Africa
Business traveler
Standard King Room
Stayed 1 night in December 2017
Let work feels like a holiday”
The hotel really lets a business trip feel like a holiday. Everything at Oubaai is great
Reviewed December 07, 2017
Dear Shahien Thank you for your valuable feedback and wonderful comment. We hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
8.8
Excellent
Robin from South Africa
Couple
Standard King Room
Stayed 1 night in November 2017
Excellent”
First impressions last. First person to meet us was the lady at the boom gate. She was very rude, more like a warden at a prison camp. But besides that incident, everything else was wonderful.
Reviewed November 28, 2017
Dear Robin Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
8.4
Excellent
Henricus from South Africa
Couple
Standard Twin Room
Stayed 1 night in November 2017
We had a good stay at the Oubaai Hotel”
The facilities was excellent but the service was very slow. Examples are our phone did not work to dial for room service, we asked for a shirt to be pressed and this took so long that it made us late for the fuction after we specifically asked how long it would take. At breakfast noboddy served us, there weren't enough glasses, we did not know how the coffee machine worked for capuccinos and when we asked they informed us that it is an extra cost to get one but upstairs in the lounge its free. There were a lot of little irretating things the comes to mind when I thing of the Oubaai Hotel.
Reviewed November 20, 2017
Dear Henricus. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
10.0
Exceptional
MILIND from India
Family with young children
Standard King Room
Stayed 1 night in October 2017
Worth staying and value for money”
Good location to stay for visiting Kango caves and Ostrich park
Reviewed November 01, 2017
Dear Milind Thank you for your valuable feedback and we hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
4.4
mark from United Kingdom
Couple
Standard King Room
Stayed 3 nights in October 2017
Think twice !”
Booked Oubaai as we stayed here last year and enjoyed golf course so much. Phoned a few weeks before to enquire about tee times and told no problem. When we checked in we were told that golf course was closed for whole week due to major tournament, surely this must have been arranged for months? No apology or alternative offered. When we checked out we mentioned we were not happy and were told they could have arranged for us to play at Fancourt - not much use telling us when we were checking out! Restaurant meal very poor for prices charged, room service overpriced and little choice and clubhouse not open to residents due to tournament. Not much else to do
Reviewed October 18, 2017
Dear Mark. Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back and provide you with the service you expect. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
8.4
Excellent
Liesbet from South Africa
Couple
Standard King Room
Stayed 1 night in September 2017
Excellent”
Would like to see proudly South African toiletries being used and not "made in China"
Reviewed September 14, 2017
Dear Liesbet Thank you for your valuable feedback and making us aware of your concerns. We’ll most certainly do everything in our power to improve our service and facilty. I want to offer you an apology for not meeting your expectations and hope to have another opportunity to welcome you back. Kind Regards Oubaai Team
Responded May 10, 2018
Oubaai Hotel Golf and Spa
123
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  • Excellent location