Park Inn Sandton
Park Inn Sandton
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Standard Double - Aerial view Park Inn Sandton
Standard Double - Aerial view
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Lobby Park Inn Sandton
Lobby
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Lobby Park Inn Sandton
Lobby
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Swimming pool Park Inn Sandton
Swimming pool
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Excellent
Location
8.3
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What guests are saying:
its just a problem to book on line
margaret from South Africa
Family with young children
The location is just perfect, staff members are helpful and the breakfast is to die for, it's superb I loved it the whole stay was super
Ndabezinhle from South Africa
Business traveler
Excellent hospitality
Rotimi from Sweden
Solo traveler
Excellent value for money considering the location. Room wasa little smallish but enough for solo travels. Staff were top class and always willing to assist. I would recommend this place.
Suvan from South Africa
Solo traveler
Nice place, no problem
Mary from Namibia
Solo traveler
I was pleasantly surprised at the value for money stay. The breakfast was great. The rooms were neat, tidy and perfect for a travelling businessman.
Bradley from South Africa
Business traveler
Good value for money.
Kushinga from South Africa
Business traveler
The hotel definitely exceeded our expectations, the rooms were clean and comfortable. Highly recommend this place, you will most certainly receive quality for your money :)
JENAI from South Africa
Couple
Great value for money, Excellent location
Bilal from Mauritius
Business traveler
In my experiences with the hotel as someone travelling from outside the province, its was really good for the price that was offered to me. Overall I enjoyed my stay there although I would like to get more of the breakfast buffet table in terms of hours they serve.
Sandile from South Africa
Business traveler
Very good
From 852 reviewsSee what guests said
7.6
/
10
Very good cleanliness
7.9
Value for money7.7
Distance to city center1.5 Km
Location rating8.3
Nearest airportOR Tambo International Airport (JNB)
Distance to airport16.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
7.7
Very good
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Standard Double
Standard Double
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds or 1 double b...
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Business Friendly Double
Business Friendly Double
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Junior Suite
Junior Suite
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  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Double Superior
Double Superior
...
  • Room size: 27 m²/291 ft²
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Standard Single
Standard Single
...
  • Non-smoking
  • Shower
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Double Superior
Double Superior
...
  • Shower
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Accessible Dbl
Accessible Dbl
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    Twin Capacity 1
    Twin Capacity 1
    ...
    • Shower
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    Standard Twin Room
    Standard Twin Room
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      Standard Guest Room
      Standard Guest Room
      ...
      • Non-smoking
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      More about Park Inn Sandton

      More about Park Inn Sandton

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (852)Booking.com Reviews (2729)
      7.6
      /
      10
      Cleanliness7.9
      Facilities7.1
      Location8.3
      Room comfort and quality7.7
      Service7.2
      Value for money7.7
      Provided by verified guests of Agoda
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      All guests (852)
      All room types
      Showing 560 verified guest comments
      12345
      10.0
      Exceptional
      Khomotso
      Solo traveler
      Standard Double
      Stayed 2 nights in November 2018
      Loved It”
      It was my second time staying there and I still loved it. Great area in Sandton. The rooms are wonderful and I really slept comfortably. If you are bringing your own vehicle - warning you are going to have to pay R45 per night. Unless you find a very nice front desk person who won't charge you lol
      Reviewed November 23, 2018
      Dear Khomotso, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I will make sure to pass your message of compliments onto the entire team here at the Park Inn Sandton. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      8.4
      Excellent
      Sibusiso from South Africa
      Couple
      Standard Double
      Stayed 1 night in August 2018
      Excellent”
      ok
      Reviewed December 12, 2018
      8.8
      Excellent
      Juergen from Germany
      Business traveler
      Business Friendly Double
      Stayed 1 night in November 2018
      Excellent”
      I was disappointed by the behaviour of the Hotel Management. Had to delay my stay by 1 Day cause my flight was cancelled. Knowing this the Management decided to give Agoda only the Rack Rate for the room instead of the Discounter rate which was still available in the Agoda webpage. As my stay was Prepaid I had to accept this and it was also very embarrassing for the Agoda staff that were very helpful to support me with all possibilities. At the check in I demand a chat with the Hotel Manager which never show up and not even bother to contact me even after several reminder to the front desk (who was very friendly and helpful too). Management not qualified to work in Hospitality
      Reviewed November 11, 2018
      Dear Juergen, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns ….. have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded November 12, 2018
      Park Inn Sandton
      10.0
      Exceptional
      Shaza from Singapore
      Family with teens
      Standard Double
      Stayed 7 nights in September 2018
      Safe & Great Location ”
      Stayed for 7 nights. Park Inn Sandton is a gated hotel with lots of security guards on duty every day and night. The security guards will also scan the IDs of uber drivers when they drive in to pick up passengers. They have a free shuttle service (7 seater) that goes to Sandton Mall / Nelson Mandela Square every hour from 10am to 9pm (if i recalled correctly). It is a 5 mins drive to the malls mentioned above, and a 10 mins drive to Rosebank mall. A great tip is to be at the lobby/pick up point at least 10 mins before the shuttle arrive to make sure you have a seat. The rooms and bathrooms are bigger than expected, although the wardrobe is small, but no complains as the room is very clean and the bed is comfortable. F&B for room service is amazing and affordable. Breakfast was the same menu for a few days, but they do have some vegetarian options which is great. Plus points for making us feel extra safe!
      Reviewed September 21, 2018
      Dear Shaza, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
      Responded October 15, 2018
      Park Inn Sandton
      7.2
      Very good
      Annelise from South Africa
      Couple
      Standard Double
      Stayed 2 nights in December 2018
      Very good”
      Rooms could be cleaner
      Reviewed December 10, 2018
      Dear Annelise, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I will make sure to pass your message of compliments and concerns onto the entire team here at the Park Inn Sandton. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      9.6
      Exceptional
      James from Zambia
      Business traveler
      Stayed 4 nights in July 2018
      Mr.”
      The hotel was very clean and I would definitely go back another time. I loved the white linen and the availability of tea/coffee facilities in the room. The study table was very handy for my work as well. I have however, one complaint. The gym equipment need attention as ONLY one treadmill was functional at the time.
      Reviewed July 09, 2018
      Dear James , Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. I will make sure to pass your message of compliments and concerns regarding the gym onto the entire team here at the Park Inn Sandton. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Volkan Vural General Manager
      Responded July 13, 2018
      Park Inn Sandton
      7.2
      Very good
      Rowena from South Africa
      Solo traveler
      Standard Double
      Stayed 2 nights in November 2018
      Decent hotel, staff are a let down.”
      Check in was slow, wasn’t advised on the hotel facilities or about a holding amount in order to make use of room service, which was annoying and inconvenient and was only established after having ordered room service which was absolutely appalling the food was burnt to a crisp, literally, amazed at how they could still serve it. Tried calling for an iron but no one ever answered the reception phone or the housekeeping phone. Staff were not at all friendly. Room was a nice size, had all the basic amenities and was comfortable.
      Reviewed December 04, 2018
      Dear Rowena, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      5.6
      Daveena from Australia
      Solo traveler
      Double Standard Room
      Stayed 2 nights in November 2018
      Room not that clean, broken lighting”
      Public hairs on shower floor, a hair in one of the cups, basin pipe leaked, wetting the towels which were stored there. No overhead lighting and 2 of the 3 lamps didn't work and the third wasn't plugged in so at 10.30 at night after 14 hours of travel crawling around on the floor with my pH as a torch trying to find the plug.
      Reviewed December 01, 2018
      Dear Daveena, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      8.0
      Excellent
      Nobathembu from South Africa
      Group
      Standard Double
      Stayed 1 night in November 2018
      Paying for parking.”
      Please review your terms around parking... I've never stayed at a hotel for a night and still had to pay for parking on departure.Day visitors do that and not even conference attendees - those costs shld be factored into price. It makes the stay a bit tacky.
      Reviewed November 05, 2018
      Dear Nobathembu, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Please note parking is outsourced therefore we charge an additional fee, we appreciate your feedback in this regard, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded November 06, 2018
      Park Inn Sandton
      5.6
      Thanin from Thailand
      Business traveler
      Business Friendly Double
      Stayed 22 nights in October 2018
      Above average”
      Laundry service really disturb me. They picked up and always asking you to pick up instead of just return into room. Asking for laundry bag take 2 days and follow up 4 times. They should refill laundry bag to room everday. Lamp not working takes 3 days to fix. Stay for 3 weeks and sink is clogged until check out.
      Reviewed November 04, 2018
      Dear Thanin, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded November 05, 2018
      Park Inn Sandton
      8.0
      Excellent
      Ntokozo
      Family with young children
      Standard Double
      Stayed 5 nights in October 2018
      Best location ”
      Pros Good location ,not too far from golf reef city and the Johannesburg zoo Literally behind the Mandela square and sandton city mall with complimentary transport Great breakfast buffet Great staff members Cons Very small pool No play area for kids No kids menu
      Reviewed October 29, 2018
      Dear Ntokozo Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
      Responded November 01, 2018
      Park Inn Sandton
      6.0
      Larusha from South Africa
      Couple
      Standard Double
      Stayed 1 night in October 2018
      Staff service poor”
      Unfortunately the staff at checkin and checkout were really inefficient. We booked through Agoda and for some reason the booking did not reflect on their system. We were asked to wait for 15mins but no one checked on us, after 45mins I went to check again and then the manager directed the staff to create a new booking. We initially enquired this but was told it was not possible. There was no effort to help us. Would not go back.
      Reviewed October 29, 2018
      Dear Larusha, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. We hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded November 01, 2018
      Park Inn Sandton
      2.4
      Aadil from South Africa
      Couple
      Standard Double
      Stayed 1 night in September 2018
      WORST EXPERIENCE EVER ”
      -Staff were completely useless and unreliable. -waited 6 hours for a room and it was wrong. -manager was of no help at all -promised my room will be changed and 3 hours went went by and no sign. -my room has no curtains -NOT ONE of my requests on agoda were adhered. -MY WORST EXPERIENCE EVER.
      Reviewed October 11, 2018
      Dear Aadil, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded October 15, 2018
      Park Inn Sandton
      7.2
      Very good
      Richard from United Kingdom
      Business traveler
      Accessible Dbl
      Stayed 2 nights in September 2018
      Dreadful experience!!!! ”
      I had ordered a double bed room, non-smoking for two nights: Night 1 - booked me into a twin room and I only realised after I went up to the room and had to go back to reception, then I was told no other rooms available. Eventually they provided me another room once I advised that I had no intention of staying in a twin room...so much hassle and had to rush my evening meal before the restaurant closed due to the delays. Night 2 - I went back to the same room that I had checked into the night before (because I booked for two nights) after work and found someone else had been checked into my room. They then had to check me into another room. In addition, whilst not expensive, some of my things were missing (what if I had left more expensive item????)........completely unacceptable and so much hassle!!! The restaurant food was dreadful as ordered lamb shank, but I literally had to cut the meat from the bone, as was not tender at all......please just take it off the meau.
      Reviewed September 30, 2018
      Dear Richard, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded October 15, 2018
      Park Inn Sandton
      4.8
      wallace from South Africa
      Business traveler
      Standard Double
      Stayed 1 night in September 2018
      Poor Customer service”
      the lady that was there in the afternoon on Monday 24 September 2018 lacks customer service skills,she was rather rude in her approach and also the lady thats was making eggs for breakfast was actually eating whilst on duty which is rather dissapointing.
      Reviewed September 26, 2018
      Dear Wallace, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. We hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manage
      Responded October 15, 2018
      Park Inn Sandton
      8.0
      Excellent
      Faridzuan from Singapore
      Solo traveler
      Standard Twin Room
      Stayed 4 nights in September 2018
      Safe Hotel plus friendly hotel staff”
      Good thing about Park-Inn is, it is a safe hotel. There are guards/officers standing at night to protect the hotel. Location is 5 minutes from Gautrain station, and 10 minutes from Sandton city mall to get your groceries. Friendly staff from the dining side as well as desk. Clean environment. Parking lots not a problem. The only bad thing I would say is the statics i got from the hotel card when you swiping it on the Lift. It hurts 😂 So if you guys can do something about the electricals i guess it will be a pleasureble stay.
      Reviewed September 22, 2018
      Dear Faridzuan, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Thank you very much for staying with us and we really look forward to welcoming you back in the very near future. Kind Regards, Nikola Jelenovic General Manager
      Responded October 15, 2018
      Park Inn Sandton
      9.2
      Exceptional
      Hamilton from Mozambique
      Solo traveler
      Business Friendly Double
      Stayed 2 nights in June 2018
      Great but Food & Beverage ”
      Very comfortable rooms . Bath / shower could do with provision for additional guest preference amenities like shampoo i.e. if you are using your own amenities there is no place to put them in the shower cubical. The rbg is great but the furnishing suggests that the property / brand does not have a focus on F&B as the plastic chairs are fit for the terrace and take away from the otherwise great lobby and bar. Small details especially in F&B if improved on could have a great impact on this great property.
      Reviewed June 07, 2018
      Dear Hamilton, Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed certain aspects of your stay. Your comments are valued, and your suggestions will be used to consider improvements in the future. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards Volkan Vural General Manager
      Responded June 12, 2018
      Park Inn Sandton
      4.8
      Zogherah from South Africa
      Solo traveler
      Standard Double
      Stayed 2 nights in November 2018
      Planning on using the Radisson red/blue next trip”
      Sadly, waited 90mins for my room key. The female receptionist prioritize answering calls over talking to me. The aircon hot&cold doesn't work well. Noisy on a friday night. The restaurant didnt have that which is listed on their menu. Housekeeping were prompt to correct when I asked. This is my second visit. Last for sure.
      Reviewed November 26, 2018
      Dear Zogherah, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      7.6
      Very good
      Sipho from South Africa
      Business traveler
      Accessible Dbl
      Stayed 2 nights in November 2018
      Business travel ”
      My first room safer lock was not working reported twice in 2 days until I requested to be changed to another room on the 3rd day. The new room had the airconditioner problem and I also reported it twice and it was not fixed until I checked out after 4 days
      Reviewed November 18, 2018
      Dear Sipho, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      4.0
      Vishant from South Africa
      Solo traveler
      Standard Twin Room
      Stayed 7 nights in November 2018
      Very poor aircon, always a problem, changed rooms but did not really help. Fan was noisy as well. ”
      Ran out of hot water in the morning due to everyone showering early. Poor admin staff definitely not on the ball for a hotel in Sandton.
      Reviewed December 09, 2018
      Dear Vishant, Thank you for your feedback and for taking the time to write about your experience. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Park Inn Sandton is usually proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Kind Regards, Nikola Jelenovic General Manager
      Responded December 10, 2018
      Park Inn Sandton
      12345
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      Park Inn Sandton
      |Very good 7.6
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      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Rosebank Roof Market
      • Gautrain is within 1.14 km