Park Plaza Sherlock Holmes Hotel
Park Plaza Sherlock Holmes Hotel
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Superior Double - Guestroom Park Plaza Sherlock Holmes Hotel
Superior Double - Guestroom
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Lobby Park Plaza Sherlock Holmes Hotel
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Interior view Park Plaza Sherlock Holmes Hotel
Interior view
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Interior view Park Plaza Sherlock Holmes Hotel
Interior view
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Excellent
Location
8.7
See all 32 photos Park Plaza Sherlock Holmes Hotel
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Park Plaza Sherlock Holmes Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 52 reviewsSee what guests said
7.5
/
10
Very good service
7.8
Recommended by 80% of guests
Value for money6.7
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport14.5 km
  • 200 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
This property is in high demand!Last booked a few minutes ago
Superior Double
Superior Double
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 double bed
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Executive Double
Executive Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Studio Room
Studio Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Executive Twin
Executive Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Superior Twin Room
Superior Twin Room
...
  • Non-smoking
  • Bathtub
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Superior Single
Superior Single
...
  • Non-smoking
  • Bathtub
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1 Bedroom Executive
1 Bedroom Executive
...
  • Non-smoking
  • Bathtub
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Executive Single
Executive Single
...
  • Non-smoking
  • Bathtub
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1 Bedroom Superior
1 Bedroom Superior
...
  • Non-smoking
  • Bathtub
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1 Bedroom Executive
1 Bedroom Executive
...
  • Non-smoking
  • Bathtub
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More about Park Plaza Sherlock Holmes Hotel

More about Park Plaza Sherlock Holmes Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Paddington Station First Class Lounge
200 m British, Gluten Free
Baker Street Food Station
220 m British, Cafe, Italian
Natural Kitchen - Baker Street
230 m British, Gluten Free, Grill
European cuisine
European cuisine
Nando's - Baker Street
60 m European, Fast food, Portuguese
Galvin Bistrot de Luxe
200 m European, French
Orrery
400 m European, French, Gluten Free
Asian cuisine
Asian cuisine
The Rajdoot
210 m Asian, Balti, Gluten Free
Monkey and Me
220 m Asian, Thai
Cinnamon Spice
230 m Asian, Balti, Bangladeshi

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (52)Booking.com Reviews (1294)
7.5
/
10
Cleanliness7.6
Facilities7.0
Location8.7
Room comfort and quality7.1
Service7.8
Value for money6.7
Provided by verified guests of Agoda
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Room type
Superior Double
Executive Double
Studio Room
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Showing 38 verified guest comments
12
8.0
Excellent
Vanessa from Australia
Solo traveler
Superior Double
Stayed 1 night in June 2018
Cosy and friendly ”
The decor creates a lovely atmosphere. Room and bed were comfortable and very clean. Staff are friendly and helpful. Nice environment and conveniently situated, near the underground station, and many shops and attractions.
Reviewed June 16, 2018
Dear Vanessa, On behalf of entire Park Plaza Sherlock Holmes Hotel stuff we would like to kindly thank you for taking time to review our hotel! We are glad to see that you have enjoyed your stay with us and we are looking forward to welcome you again in future! Kind regards, Lavinia Ravas Guest Relations Manager
Responded June 22, 2018
Park Plaza Sherlock Holmes Hotel
5.2
kow from Malaysia
Couple
Executive Double
Stayed 8 nights in July 2017
Above average”
Park Plaza should train their foreign housekeeping workers to talk and understand English. Some of their staff were unfriendly and unwilling to help
Reviewed July 18, 2017
Dear Mr Kow, Thank you for your review. I apologise for the unpleasant experience you had with our Housekeeping staff. Please be sure that your comment has been reported to the Housekeeping Manager who will follow up directly with the team. We hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager
Responded November 09, 2017
Park Plaza Sherlock Holmes Hotel
8.0
Excellent
Wenxiu from Singapore
Business traveler
Superior Double
Stayed 6 nights in May 2017
Very good”
hotel did not receive my hotel bookings from agoda and it delayed my check in. probably need to work on this. :)
Reviewed May 15, 2017
Dear Wenxiu, Thank you for your feedback. We apologise for the inconvenience experienced upon check-in. I hope our reception team dealt with it efficiently and that later on you enjoyed your stay with us. We hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager
Responded November 09, 2017
Park Plaza Sherlock Holmes Hotel
8.8
Excellent
Donna from United Kingdom
Family with teens
Executive Twin
Stayed 1 night in April 2017
Stayed overnight with my 16yr old daughter ”
Stayed in a twin exec room 120 (quiet at the back/ 1st floor) for my daughters 16th Birthday. Absolutely fantastic customer service in every way! Made us feel very special, considering how busy they were from the door concierge to the breakfast and cleaning staff. Room service- fast and hot tasty food. Thanks again for making my daughters birthday extra special! Excellent location and good value ! Only downsides; The creaky wooden floors within the room and glass bathroom door to the bathroom, making some feel uncomfortable about using the bathroom. I would definitely stay again if they had a room without the glass door to the bathroom.
Reviewed April 10, 2017
Dear Donna, Thank you for your feedback. We are delighted to know you had an enjoyable stay with us and that your daughter had nice birthday celebrations. We hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager
Responded November 09, 2017
Park Plaza Sherlock Holmes Hotel
10.0
Exceptional
Mike from United Kingdom
Business traveler
Superior Double
Stayed 1 night in November 2016
It was like being at home comfortable staff were excellent”
Staff and facilties
Reviewed November 30, 2016
8.0
Excellent
Fu from China
Business traveler
Superior Double
Stayed 2 nights in November 2016
the location is great, all places are reachable either by walking distance of metro, the metro station just on the other side of the street. ”
The room is small but acceptable, i stayed in the renovated part, so all is good and clean, the stuff is helpful and friendly. the layout of the hotel is a bit complecated like all the old buildings,, but it is intersting, as if you are doing some exploration. i would definitely stay there if i go to london again.
Reviewed November 18, 2016
4.8
Hester from Netherlands
Business traveler
Superior Double
Stayed 1 night in October 2016
NO HEATING”
Drafty rooms with no heating. It was too cold in the room to sleep. When checking with hotel they said heating in the building was centrally controlled and they did not turn it on yet because it was not winter. I can honestly say I have a cold now due to the poor conditions.
Reviewed October 08, 2016
7.2
Very good
Siu from China
Business traveler
Superior Double
Stayed 5 nights in February 2016
Good Location”
Good location, a bit old.
Reviewed March 04, 2016
4.3
Sung from Taiwan
Couple
Executive Double
Stayed 1 night in March 2015
Hotel facility should be maintained”
Location, Location, Location
Water is not hot enough, staff is not friendly.
Reviewed June 01, 2015
5.0
Sung from Taiwan
Couple
Superior Double
Stayed 1 night in April 2015
Disappointed”
Location, Location, Location
The room type is totally different from what we saw on the internet. The water is not hot enough and the shower room door is broken.
Reviewed June 01, 2015
6.3
Good
John from United Kingdom
Family with teens
Superior Double
Stayed 3 nights in July 2014
Not too shabby Watson”
Location, Price, breakfast
A little tight as we were a family of 3 and perhaps we hadnt made that clear at booking, but staff helped us out and made it work
Reviewed October 19, 2014
9.0
Exceptional
Shae from Australia
Solo traveler
Executive Double
Stayed 4 nights in September 2014
Nice hotel great location ”
Location, value, room
Really good stay, close to marylebone high st, great restaurants around, we had a great quiet room in the centre of the hotel. Had a great massage but the spa and gym facilities are very tired. Apart from that great stay, good value for central London
Reviewed September 06, 2014
5.0
Muneeb from United Kingdom
Family with young children
Executive Double
Stayed 2 nights in August 2014
My stay ”
Location smoking area parking
Reviewed September 02, 2014
8.0
Excellent
Luen from United Kingdom
Family with teens
Superior Double
Stayed 4 nights in June 2014
good”
good location, friendly employees, clean
good
Reviewed June 23, 2014
5.7
Claire from Ireland
Business traveler
Executive Double
Stayed 3 nights in February 2014
Small room would not describe it as "executive@”
Location
Reviewed February 15, 2014
9.7
Exceptional
Claire from United Kingdom
Couple
Executive Double
Stayed 1 night in September 2013
Comfortable and friendly”
Friendly staff, clean bar area, comfortable room
This hotel is very well situated, minutes walk from the underground. The staff were friendly and welcoming, happy to help with anything you ask. The room was a nice size and the bed was comfortable. Thoroughly recommend it.
Reviewed October 02, 2013
8.3
Excellent
Annika from Sweden
Family with teens
Executive Double
Stayed 3 nights in September 2013
Comfortable, fresh and central”
Location, Breakfast included, Nice and modern rooms
The hotel was very centrally located. Close to both the tube, Madame Tussaud and Oxfordstreet. It was very modern and nice. Only complaint was that the heating did not work very well. Apart from that it was great.
Reviewed September 19, 2013
6.7
Good
Fiona from Canada
Solo traveler
Superior Double
Stayed 1 night in August 2013
Highly overpriced, rate vary about £100/night”
Great location, nice staff, comfy bed
Rate difference between Tuesday and Wednesday = £90! Room was very small, okay for single guest but too small for 2. Overall feeling of being a bit run down, especially the pubic spaces. Rooms clean, but really need mat in the bathtub for those that shower. Requested front desk to book taxi to airport, they booked car service with driver that did not know how to get to Gatwick-missed flight! Although not hotels fault, they should book taxi not car service unless specifically requested. Location was great with a lot of restaurants.
Reviewed August 20, 2013
8.0
Excellent
Brendan from Ireland
Couple
Superior Double
Stayed 1 night in June 2013
A lovely hotel except for the bathrooms being odd ”
Location was very good. It was comfortable. The staff were friendly and good.
I have stayed in a lot of hotels and this one was lovely, the room was comfortable and spacious and the staff were Friendly. I did find it very strange that the bathroom had a Glass sliding door that if you lay on the bed you could see in. This my partner and I found very uncomfortable and would be a factor that would make us not want to go back.
Reviewed July 03, 2013
9.0
Exceptional
Maria from Spain
Family with teens
Superior Double
Stayed 3 nights in June 2013
Good hotel in an excellent location”
It's located in the centre of London, good transport connections, big bedroom
My sister and I spent three nights in this hotel. The hotel is just in the centre of London, in Baker Street. There is a tube station nearby and Oxford Street is 15 mins walking. There is also several bus stops along the street so travelling around London is easy if you stay here. Our bedroom was big and clean. Buffet breakfast was good and varied. There were a few negative things: the bedroom was really cold. We turned off the air conditioner when we left to see the city and everytime we came back it was on. Also, there were no extra blankets and we really felt cold at nights. The other thing is that the cleaner cleans the rooms very late. We spent the whole morning out and when we came back at 2 pm our bedroom hadn't been cleaned yet. We weren't going to stay so we didn't really care but it could be an annoyance to other people who wish to stay in the bedroom after lunch. Also, no one in the staff speaks other language apart from English, or at least not those we talked to. The least thing to expect in a hotel of this category is someone speaking in your language so you can understand everything and feel comfortable. Our overall impression was great and we will be staying here again when we come back to London.
Reviewed June 20, 2013
12
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