PARKROYAL on Kitchener Road Singapore
PARKROYAL on Kitchener Road Singapore
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Superior Twin - Bed PARKROYAL on Kitchener Road Singapore
Superior Twin - Bed
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Lobby PARKROYAL on Kitchener Road Singapore
Lobby
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Swimming pool PARKROYAL on Kitchener Road Singapore
Swimming pool
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Fitness center PARKROYAL on Kitchener Road Singapore
Fitness center
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See map PARKROYAL on Kitchener Road Singapore
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Excellent
Location
8.5
See all 6 photos PARKROYAL on Kitchener Road Singapore
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What guests are saying:
Hotel just nearby 24H shopping mall & a lot of food choices nearby
Ahmad from Malaysia
Business traveler
fantastic
hussain from Maldives
Couple
Hotel was strategically located at the heart of Serangoon Road. Food was not a problem and kids could easily be entertained through the activities at City Square Mall. Room was spacious and clean. Staff were friendly and helpful.
Rawdah from Singapore
Group
The hotel has been steadfast in catering and caring for it hotels guest and especially is the best option available for Indian tourist because of it proximity and comfort and convenience.No other hotel is yet to match its class till now in that area.
SHOUKATHULLAH from India
Family with teens
Lived the stay here , although food is not halal in its restaurant in side hotel but location is central and outside affordable food is available to enjoy. Easy to get taxis and go for shopping and site seeing as well
Zarina from Australia
Family with young children
This hotel was very comfortable, Staff was friendly and helpful, it is close to eateries and the MRT. The room was roomy and clean, there were flowers everywhere in the foyer, and I was greeted warmly every time I entered the hotel. I would highly recommend it.
Filippo from Australia
Business traveler
Very good hotel in Farrer Park and is close to Little India with many Restaurants for delicious Indian food.A very homely hotel.Stayed here many times while in Singapore.Will visit again next time too.
Lakshmi from Sri Lanka
Couple
I am a regular visitor to Singapore as I like to spend Christmas vacation there. This is the first time I stayed at this hotel, though. I selected it because of the location. Will stay there again in December 2016.
Kumarie from Sri Lanka
Solo traveler

PARKROYAL on Kitchener Road Singapore

Excellent location
- Inside city center
- What's nearby?
Very good
From 4403 reviewsSee what guests said
7.7
/
10
Very good cleanliness
7.9
Recommended by 81% of guests
Value for money7.4
Distance to city center3. Km
Location rating8.5
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport15.8 km
  • 250 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 35 times in the last 3 days | 13 travelers are looking at this property right now
Executive King Suite
Executive King Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Orchid Club
Orchid Club
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Family Triple
Family Triple
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 double b...
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Family Quad Room
Family Quad Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds and 1 double ...
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Deluxe King Room
Deluxe King Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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Club Twin
Club Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds
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More about PARKROYAL on Kitchener Road Singapore

More about PARKROYAL on Kitchener Road Singapore

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Spice Brasserie
30 m Asian, Chinese, Indian
Jewel of India Restaurant
30 m Asian, Indian, Vegetarian
Momiji Japanese Buffet Restaurant
90 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Shun Feng Kitchen
180 m Chinese
Indian Wok
190 m Chinese, Indian
Beijing Neng ren JU
390 m Chinese
Japanese cuisine
Japanese cuisine
Maru maru korokke
110 m Japanese
Seiwaa
660 m Japanese
HaHa Sushi Japanese Restaurant
940 m Japanese, Sushi

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4403)Booking.com Reviews (2911)
7.7
/
10
Cleanliness7.9
Facilities7.5
Location8.5
Room comfort and quality7.8
Service7.7
Value for money7.4
Provided by verified guests of Agoda
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All guests (4403)
All room types

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Showing 3448 verified guest comments
12345
8.8
Excellent
Peter from Malaysia
Family with teens
Superior Twin
Stayed 1 night in December 2018
A Great stay at ParkRoyal”
The rooms are big and clean. Location is excellent. Opposite the hotel is the City Square Mall and beside the hotel, there is Mustafa 24/7 supermarket and departmental store selling all sort of products at reasonable prices. MRT station is only a stone throw away. The eatery beside the hotel sells very good mutton Murtabak.
Reviewed January 02, 2019
Dear Peter, Thank you for your review on PARKROYAL on Kitchener Road. We are glad to hear that you liked our location in the heart of Little India. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Warm Regards, Paolo General Manager
Responded January 03, 2019
PARKROYAL on Kitchener Road Singapore
8.0
Excellent
HUSSAIN from Singapore
Business traveler
Superior Twin
Stayed 3 nights in January 2019
NICE ”
LOCATION GOOD
Reviewed January 16, 2019
4.8
MARIAPILLAI from Australia
Couple
Superior Twin
Stayed 3 nights in January 2019
Acceptable”
Upgraded room smaller than the room booked Not an upgrade at all Room too small like a prison cell. Poor lighting Viewed of high rise construction in progress Noise through the night from construction work site. Request to change room declined as the hotel was fully booked. Safe not working but replaced Fridge switched off on arrival. Note a non refundable expensive booking was made through Agoda in May 2018 for December 2018 stay. First come to be last served seems the hotel policy. New and better value properties available in the surround area.
Reviewed January 17, 2019
9.6
Exceptional
ZURAIDAH from Malaysia
Couple
Deluxe King Room
Stayed 1 night in January 2019
Exceptional”
Love to stay here again.
Reviewed January 15, 2019
Dear Zuraidah, Thanks for your review of PARKROYAL on Kitchener Road. It was good to have you with us, our team works hard to make each stay a joyful experience and it looks like we have just about done so. Your feedback will be shared with our leaders so that we can continue to improve. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Sincerely yours, Paolo General Manager
Responded January 16, 2019
PARKROYAL on Kitchener Road Singapore
9.2
Exceptional
siti from Singapore
Family with young children
Superior Twin
Stayed 2 nights in January 2019
Exceptional”
Very good location and staff were very helpful.
Reviewed January 14, 2019
Dear Siti, Thanks for your review of PARKROYAL on Kitchener Road. It was good to have you with us, our team works hard to make each stay a joyful experience and it looks like we have just about done so. Your feedback will be shared with our leaders so that we can continue to improve. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Sincerely yours, Paolo General Manager
Responded January 16, 2019
PARKROYAL on Kitchener Road Singapore
10.0
Exceptional
NAINA from India
Business traveler
Superior King
Stayed 3 nights in November 2018
Excellent Hotel for All purpose”
Excellent and Marvellous The rooms are very spacious and neat, location is very very near to reach everything and Mustafa Mall is just near and Farrerpark Mrt station just opposite to hotel, value for money and Can recommendation to go all stay here
Reviewed December 02, 2018
Dear Naina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Paolo General Manager
Responded December 03, 2018
PARKROYAL on Kitchener Road Singapore
8.0
Excellent
John from Tanzania
Solo traveler
Superior King
Stayed 1 night in May 2018
Good facilities but very noisy”
The hotel was very full of noisy guests who were obstructing access and generally making coming and going very difficult. Lobby, entrance and even the outside pavement were overflowing with noisy guests and the hotel staff were so busy with them that I found it difficult to get any service. However, the actual hotel facilities are quite good and the location convenient.
Reviewed November 19, 2018
Dear John, Thank you for your review on PARKROYAL on Kitchener Road. Our team works hard to create a memorable experience for our guests and it looks like we have not been able to do so on this occasion. I am concerned to read that we were not able to address this prior to your departure from the hotel. Your comments will be shared with our leadership team so that we can do better. Please let us know when you plan your next visit to Kitchener Road so that we can make it up to you. Warm regards, Paolo - General Manager
Responded November 20, 2018
PARKROYAL on Kitchener Road Singapore
8.4
Excellent
Dominic from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in July 2018
Good place to stay during non-peak season”
first time i came here was non-peak season, more attention was given to you during your stay. However try to avoid peak seasons, bus-loads of people come here to stay making it difficult to really enioy the place.
Reviewed December 22, 2018
Dear Dominic, Thank you for taking the time to share your feedback. We are glad that you have enjoyed your stay with us and we hope to welcome you back to our hotel very soon!
Responded December 24, 2018
PARKROYAL on Kitchener Road Singapore
8.4
Excellent
Adnan from Bangladesh
Business traveler
Superior Twin
Stayed 4 nights in October 2018
Great Stay”
The best part of the hotel is, whenever you are inside the hotel it's feels like you are at home.The staff's are very efficient and always smiling.I almost come to Singapore every month. Never stayed on any other hotel.
Reviewed October 19, 2018
Dear Adnan, I was happy to read you feel like home when you stayed with us, and that the PARKROYAL team was able make you feel like a valued guest. Our team work very hard to make each stay a memorable experience and it is always great to get the feedback. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Warm Regards, Paolo - General Manager
Responded October 22, 2018
PARKROYAL on Kitchener Road Singapore
10.0
Exceptional
Christina from Singapore
Couple
Superior Twin
Stayed 3 nights in August 2018
Very Helpful staff”
One of your staff Henry was very helpful and attentive when we went to get the parking coupon. He even offered us the news paper which we never knew its available for customers upon request. This little gesture does show that Park Royal go extra mile in providing good service to your customers.
Reviewed August 28, 2018
Dear Christina, Thank you for this "Very Helpful Staff" review of PARKROYAL on Kitchener Road. Our people are at the heart of everything we do and it is great Henry was able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. Please let me know when you plan your next PARKROYAL adventure so we can continue to look after you and your family. Sincerely yours, Paolo General Manager
Responded August 29, 2018
PARKROYAL on Kitchener Road Singapore
8.4
Excellent
Goh from Malaysia
Couple
Deluxe King Room
Stayed 4 nights in August 2018
Good location ”
Nice beautiful room and the bed is comfort to sleep, good service, speed internet WiFi... Breakfast is great and MRT is just opposite the hotel... Hotel management send the birthday cake to my room and it was surprise and it makes me good memories...
Reviewed August 18, 2018
Dear Goh, Thank you for your "Good location" review of PARKROYAL on Kitchener Road. We are glad you enjoyed the convenience of our unique local. Our people are at the heart of everything we do and i am happy that we were able to make you feel like a valued guest. Let me know when you plan your next PARKROYAL adventure so that we can continue to look after you. Sincerely yours, Paolo General Manager
Responded August 24, 2018
PARKROYAL on Kitchener Road Singapore
8.4
Excellent
Amir from Brunei Darussalam
Group
Family Quad Room
Stayed 3 nights in November 2017
Excellent”
Check in staff was supposed to call me when the room was ready, never received the phone call; minor issue as we went out and left the luggage at the hotel and only came back around night time. Other than that, the area was constantly busy with shoppers and tourists alike. Near the MRT, sops, restaurant and cafe's and places of interest. Recommend to stay as a base for your travels around Sing City.
Reviewed August 15, 2018
Dear Amir, Greetings from PARKROYAL on Kitchener Road. Thank you for sharing your experience with us and we are glad you enjoyed the convenience of our unique locale. To share, we are continuously looking at ways to improve the check-in and check-out processes, particularly during peak periods and weekends and reviewing the systems for improvement. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We look forward to welcome you back again soon. Regards, Paolo Campillo General Manager
Responded August 17, 2018
PARKROYAL on Kitchener Road Singapore
10.0
Exceptional
Tanveer from Bangladesh
Couple
Superior Twin
Stayed 1 night in January 2018
Exceptional”
I loved everything about this hotel. Great location. The MRT is located just in the underground of the Mall opposite to the hotel. Only the breakfast was a problem for us as they served mostly South Indian food. Other than that, it is a very good hotel. Plus the Mostofa Mart is right around the corner and a lot of restaurants for Halal food around the Mart. Overall had a great experience staying there.
Reviewed August 09, 2018
Dear Tanveer, Thank you for your time in sharing this generous rating of your recent stay at PARKROYAL on Kitchener Road. We are glad you enjoyed the convenience of our unique locale and we look forward to welcome you back again soon. Regards, Paolo Campillo General Manager
Responded August 10, 2018
PARKROYAL on Kitchener Road Singapore
8.0
Excellent
Nguyen from Vietnam
Family with young children
Superior Twin
Stayed 1 night in July 2018
It is good hotel with big room (in Singapore)”
Check in takes long time as there are only 2 opened counters. We checked in around 5pm but still waited for long time. The hotel is good location in Indian Town, near MRT and there is a shopping hall just in front of hotel. The price is good also.
Reviewed August 01, 2018
Dear Nguyen, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. To share, we are continuously looking at ways to improve the check-in and check-out processes, particularly during peak periods and weekends and reviewing the systems for improvement. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We look forward to always providing you with the best service whenever you visit us. Best Regards, Paolo Campillo General Manager
Responded August 08, 2018
PARKROYAL on Kitchener Road Singapore
6.0
Dee from Singapore
Couple
Superior King
Stayed 1 night in September 2018
Poor service”
Requests takes more than 1 hour to reach.
Reviewed January 17, 2019
6.4
Good
Irene from Singapore
Family with teens
Family Quad Room
Stayed 1 night in December 2018
Staycay with Family - Attending Wedding”
We booked a quad family room but it only comes with one bathroom!!! Kind of pissed off as everyday we have to Q for toilet usage. Other than that, location is good with many amenities around.
Reviewed January 10, 2019
Dear Irene, Thanks for your review of PARKROYAL on Kitchener Road. Our team works hard to create a memorable experience for our guests and it looks like we have not been able to do so on this occasion. Your concerns on the quality of rooms and public area of the hotel will definitely be addressed as we finalize our plans for a renovation. Your feedback is important to us because it is through this that we can continue to improve the products and service we provide our guests. Once again I am sorry that that we failed to meet your expectations. At PARKROYAL we try to keep things simple and uncomplicated and it looks like we missed the mark. Please let me know when you plan your next visit to Kitchener Road so that we can make it up to you. Warm Regards, Paolo General Manager
Responded January 14, 2019
PARKROYAL on Kitchener Road Singapore
10.0
Exceptional
Adeel
Family with young children
Deluxe King Room
Stayed 4 nights in December 2018
The BEST”
Highly recommended for all type of travelers to Singapore...
Reviewed December 21, 2018
Dear Adeel, Thanks for your review of PARKROYAL on Kitchener Road. It was good to have you with us, We are happy to read that the PARKROYAL team was able make you feel like a valued guest. Our team work very hard to make each stay a perfect 10 and it is always great to get the feedback. Thanks again for staying with us and please let us know when you plan your next visit to Kitchener Road so that we can continue to look after you
Responded December 24, 2018
PARKROYAL on Kitchener Road Singapore
7.6
Very good
BALAJI from India
Business traveler
Superior Twin
Stayed 1 night in November 2018
Very good”
The check out desk can do a better job. At any given time, there are only 2 staff managing check in and check out. With families taking their own sweet time to check-in, a lone business traveler waits for around 10-15 mins to check-out. Surely they can do better!
Reviewed December 01, 2018
Dear Balaji, Thanks for your review of PARKROYAL on Kitchener Road. It was good to have you with us, the team work hard to delight our guests and it looks like we just missed the mark on this occasion. Your feedback will be shared with our leadership team because it is through this that we can continue to improve the product and service we provide our guests. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can better look after you. Warm regards, Paolo General Manager
Responded December 03, 2018
PARKROYAL on Kitchener Road Singapore
6.4
Good
belinda from Australia
Family with young children
Superior King
Stayed 1 night in November 2018
Good value for singapire”
We had just the normal room and were pleased with size, it's big for Singapore and we had two adults and two small kids. Three of us slept in the king size bed, and my daughter slept on pillows on the floor which she thought was fun. Desk area, a relaxing chair, bath, and a big window with a great view. We love staying in little India with the restaurants and mall, and close to mrts. It's definitely dated, the carpets are bad, and could have been slightly cleaner, but for the room size and price it was great for a family. The pool was pretty cold, I don't know if it gets much sun, but my kids liked the baby pool area and didn't care about the cold!
Reviewed November 27, 2018
Dear Belinda, Thanks for your review of PARKROYAL on Kitchener Road. It was good to have you with us, I was happy to read that you have enjoyed your stay with us. Our team work very hard to create a wonderful experience for our guests and it is always great to get the feedback. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Warm regards, Paolo General Manager
Responded November 30, 2018
PARKROYAL on Kitchener Road Singapore
5.6
Sherman from Singapore
Couple
Club Twin
Stayed 1 night in November 2018
Experience was ruined by disrespectful staff”
On the outside, the hotel looks a bit run down. Thankfully, the interior is well maintained and clean. WiFi and air-con works well and the room was clean. However, at the club lounge, the staff could not find our booking to access the lounge and began to give us the condescending tone. She began to assume that we had only booked the room and wanted us to call agoda to check the booking. So, we had to wait at the counter while they verified my hotel voucher which clearly stated I had access to the lounge. No apologies from the rude staff. Had the staff been polite and genuine in assisting us. It would have been ok. This was worst lounge experience ever. Staff would occasionally talk loudly at their desk, which was unprofessional and disruptive to the serenity of the lounge. This will probably be the first and last time at this hotel for a staycation. If you are considering this hotel, please run away. It is a bad representation of the quality Singapore's Service Industry.
Reviewed November 26, 2018
Dear Sherman, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards, Paolo General Manager
Responded November 30, 2018
PARKROYAL on Kitchener Road Singapore
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  • Excellent location
  • Battlebox
  • Farrer Park MRT Station is within 0.25 km