PrideInn Hotel - Raphta
PrideInn Hotel - Raphta
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Superior Studio PrideInn Hotel - Raphta
Superior Studio
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Lobby PrideInn Hotel - Raphta
Lobby
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Exterior view PrideInn Hotel - Raphta
Exterior view
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Reception PrideInn Hotel - Raphta
Reception
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Very good
Location
7.6
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PrideInn Hotel - Raphta

Very good location
Very good
From 19 reviewsSee what guests said
7.2
/
10
Excellent service
8.1
Value for money7.5
Distance to city center2.00 Km
Location rating7.6
Nearest airportWilson Airport (WIL)
Distance to airport7.0 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Steamroom

Room choices
This property is in high demand!Last booked a few minutes ago
Disabled Access Room
Disabled Access Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
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Superior Double Room
Superior Double Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed
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Superior Studio
Superior Studio
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Room
Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
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Superior Single Room
Superior Single Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
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Studio Suite
Studio Suite
...
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    Studio Capacity 1
    Studio Capacity 1
    ...
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      Studio Suite Double Bed
      Studio Suite Double Bed
      ...
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        1 Bedroom Suite
        1 Bedroom Suite
        ...
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          studio standard
          studio standard
          ...
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            More about PrideInn Hotel - Raphta

            More about PrideInn Hotel - Raphta

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (19)Booking.com Reviews (102)
            7.2
            /
            10
            Very good
            From 19 reviews
            Cleanliness6.7
            Facilities5.0
            Location7.6
            Room comfort and quality6.1
            Service8.1
            Value for money7.5
            Provided by verified guests of Agoda
            All languages
            All guests (19)
            Showing 18 verified guest comments
            5.2
            Anna from Rwanda
            Business traveler
            Stayed 2 nights in December 2016
            Disappointing”
            No refrigerator in room, very loud hallways, especially near reception area. Dining area was not sufficiently clean. Staff were friendly but clearly lacked direction or facilities or staffing to perform duties. No facility for currency exchange and no atm on or near grounds. Not convenient (aside from location) for business traveler. Nor was it sufficient value for money to make me consider staying here again. In fact, I abandoned the second pre-paid night for a more convenient and work-conducive space.
            Reviewed December 07, 2016
            5.3
            David from New Zealand
            Group
            Superior Double Room
            Stayed 2 nights in January 2015
            Adequate, not great”
            Secure
            Rooms were very basic and no air conditioning.
            Reviewed January 24, 2015
            8.3
            Excellent
            KEVIN from United States
            Couple
            Stayed 1 night in December 2014
            Good accomodations, great price”
            staff, security, value
            Rooms are basic and some upkeep is needed. Nice breakfast included. Pleasant accommodating staff. Safe.
            Reviewed January 02, 2015
            3.0
            Elijah from United States
            Solo traveler
            Stayed 1 night in October 2014
            Bait and Switch, Terrible Experience”
            The food, the woman working at the restaurant, the location
            At first, they gave me a strange room in the back of the hotel complex - the door would barely open/close, it was huge buthere was almost no furniture inside, the paint was peeling, the tile in the bathroom was falling off, it was lit by horrific fluorescent lights. It felt like a place someone would be murdered. I asked the valet who showed me the room if there was anything else available and he said no, it was all full. But I wasn't going to get to sleep in this horror-show room, and it absolutely was not worth the price paid. So I went to the front desk and said "the room I was given looks nothing like the room on your website that I booked." So he showed me a second room. This one was a tiny room, also horrific. Paint peeling, cigarette smoke smell, broken shower fixtures, dirt everywhere. I said “no, I'm going to stay somewhere else and I need my money back.” That's when he showed me a third room - one that actually looks like all the photos on their website, with clean walls, new fixtures, etc. I was furious. It took me complaining and threatening to leave to get the room I had actually booked. I asked to see the manager and he was very apologetic, and he gave me some free food from the restaurant as recompense. The next morning, the horror show continued. The hotel was supposed to have a cab ready for me at 5:30 AM to take me to the airport for my flight back to the States. Traffic is terrible in Nairobi, and if I didn’t get on the road by 6, I’d miss the flight. But the cab is nowhere in sight, and the driver isn't answering his phone calls. So the PrideInn front desk manager takes me to some random cab driver on the street a few blocks away, who overcharges me for my ride to the airport, and I have no choice but to say yes because I am already late for my flight. Overall, the worst hotel experience I've ever had in my entire life.
            Reviewed October 22, 2014
            7.7
            Very good
            Gillian from United Kingdom
            Couple
            Stayed 1 night in August 2014
            OK hotel”
            Good bed
            For the money the hotel is fine. A bit basic and the shower is a dribble with no cold water. The day staff were very friendy.
            Reviewed September 01, 2014
            9.7
            Exceptional
            Kathryn from United Kingdom
            Couple
            Stayed 2 nights in July 2014
            Great end of Safari stay”
            Clean facilities, value for money, friendly people
            We picked this hotel as a bit of luxury after a camping safari and we were not disappointed. The staff were friendly, the rooms a good size with ensuite, clean, tidy - definitely luxurious after camping. We thought this was excellent value for money and the restaurant was reasonably priced also. It is a little way out but if you just want a day to relax by the pool before flying home this is absolutely ideal. There is a hotel taxi if you should want to go out and about. All in all very pleased with our stay there and would definitely consider it again if we find ourselves back in Nairobi in the future.
            Reviewed July 27, 2014
            9.0
            Exceptional
            Katherine from Canada
            Solo traveler
            Stayed 5 nights in May 2014
            Great place”
            Friendly staff, clean rooms, nice location
            PrideInn Raphta is a lovely hotel in a nice green part of town. The staff were very friendly and helpful. I would definitely stay here again.
            Reviewed May 17, 2014
            6.7
            Good
            Hirohisa from Japan
            Solo traveler
            Stayed 2 nights in April 2014
            Affordable Price, but little bit shabby”
            Friendly staff, Good Location
            Reviewed May 12, 2014
            8.7
            Excellent
            Carol from United States
            Couple
            Stayed 5 nights in April 2014
            staff makes sure you are satisfied with your stay”
            quiet, good value, attractive new rooms
            Very pleased -- very responsive manager and staff
            Reviewed April 24, 2014
            8.0
            Excellent
            Harry from Sweden
            Business traveler
            Stayed 9 nights in February 2014
            Good location friendly staff”
            Clean,secure,friendly staff
            No alcohol served muslimowned hotelbut you could get a bottle of wine from outside.
            Reviewed March 02, 2014
            8.0
            Excellent
            Scott from Canada
            Couple
            Stayed 2 nights in January 2014
            Friendly staff”
            Vey friendly staff, basic hotel but that's all you will find in Nairobi at this price point.
            Reviewed February 09, 2014
            6.0
            MIGUEL from Spain
            Solo traveler
            Stayed 4 nights in April 2014
            Decepcionante”
            Localización, personal muy servicial y buena conexión WI-FI
            Habitaciones grandes pero obsoletas, con humedad y falta de mantenimiento.
            Reviewed April 24, 2014
            8.7
            Excellent
            Juan from Colombia
            Couple
            Stayed 1 night in September 2014
            Gutes 3 Sterne Hotel. Nicht mehr, nicht weniger”
            Essen, ruhige sichere Lage, sehr freundliche Personaal
            Alles ist gut, nur die Zimmer sind etwa veraltet und man hört jedes Geräusch im Hotel. Fenster sind nicht gut isoliert. Aber sonst, alles sehr gut. Super indisches Essen!
            Reviewed September 09, 2014
            4.0
            Stefan from Switzerland
            Couple
            Stayed 5 nights in April 2014
            So schlimm, dass wir das Hotel wechseln mussten”
            Internet
            Das Zimmer entsprach überhaupt nicht dem was versprochen war: die Toilette war undicht, der Kochherd fehlte, die Fenster liessen sich nicht komplett verschliessen, der DVD-Player fehlte, der Kochherd fehlte, der versprochene Lüfter wurde nicht geliefert...so schlimm, dass wir das Hotel nach nicht einmal 24 Stunden fluchtartig verlassen mussten. Einfach eine Frechheit, was uns da geboten wurde. Eine Rückvergütung gab es auch nicht, weil ich über eine Agentur und nicht direkt gebucht hätte, wie es hiess. Skandalös, das ganze! Nimmt mich nur wunder, WER denn die vielen positiven Kritiken verfasst hat - wahrscheinlich der eigene Staff...einfach nur enttäuschend.
            Reviewed May 01, 2014
            5.0
            michael from Germany
            Couple
            Stayed 2 nights in March 2014
            Zwei Nächte kann man dort bleiben, länger nicht..”
            gab keine .
            Zimmer zu klein. Kühlschrank stand vor dem Schreibtich. Im Badezimmer keine Ablagemöglichkeit. Sehr hellhörig.
            Reviewed April 05, 2014
            9.0
            Exceptional
            Barend from Netherlands
            Business traveler
            Stayed 1 night in February 2014
            Zeer prettig hotel een beetje vergane glorie.”
            De ligging rustige omgeving goed restaurant.
            Reviewed March 07, 2014
            9.0
            Exceptional
            Anna from Russia
            Solo traveler
            Stayed 2 nights in January 2014
            хороший недорогой отель с уютной территорией”
            уютно, зелено, хороший район
            Reviewed January 09, 2014
            8.0
            Excellent
            Alice from Norway
            Group
            Stayed 4 nights in July 2014
            Fantastisk betjening”
            Beligenhet, vennlighet og pris
            Fantastiks betjening, god mat, store rom og bad, men slitt. Men god valutta for pengene. Velig sentral beliggenhet for det vi ønsket å gjøre på den siden av Nairobi.
            Reviewed August 07, 2014
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            • Very good location