Prime Plaza Hotel Kualanamu Medan

Prime Plaza Hotel Kualanamu Medan

Kualanamu Airport Street, Tumpatan Nibung, Tumpatan Nibung, Indonesia, 20552
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    Lobby Prime Plaza Hotel Kualanamu Medan
    Lobby Prime Plaza Hotel Kualanamu Medan
    Interior view Prime Plaza Hotel Kualanamu Medan
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    Swimming pool [outdoor] Prime Plaza Hotel Kualanamu Medan

    Guest reviews

    8.8
    Excellent
    /10
    (134 reviews)See what guests said
    9.2
    Exceptional cleanliness
    Recommended by 92% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.5
    See map
    Excellent location
    Value for money8.9
    Location rating8.5
    Select your room
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 29 m²/312 ft²
    • Street view
    • 2 single beds
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    Superior Family
    Superior Family
    ...
    • Room size: 31 m²/334 ft²
    • Street view
    • 4 single beds
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    Superior Double Room
    Superior Double Room
    ...
    • Room size: 29 m²/312 ft²
    • Street view
    • 1 king bed
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    More about Prime Plaza Hotel Kualanamu Medan

    More about Prime Plaza Hotel Kualanamu Medan

    An overview

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    What they offer

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (134)Booking.com Reviews (318)
    8.8
    /
    10
    Cleanliness9.2
    Facilities8.4
    Location8.5
    Service9.0
    Value for money8.9
    Provided by verified guests of Agoda
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    All guests (134)
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    Showing 59 verified guest comments
    123
    8.0
    Excellent
    Lip from Malaysia
    Business traveler
    Superior Double Room
    Stayed 1 night in May 2018
    Good hotel”
    Stayed here because I had a morning flight to catch the next day. The hotel provides free airport drop off. Room are nice and comfortable, but did not manage to use the facilities. I arrives late at night, and left early in the morning.
    Reviewed June 14, 2018
    10.0
    Exceptional
    Niall from Australia
    Couple
    Superior Twin Room
    Stayed 1 night in May 2018
    Exceptional”
    Great hotel located a 5 minute drive from the airport. Very clean and friendly staff. Restaurant food is tasty and great value. The hotel also offer a free transfer to the hotel which was very helpful.
    Reviewed May 18, 2018
    10.0
    Exceptional
    Jennifer from Singapore
    Couple
    Superior Double Room
    Stayed 1 night in May 2018
    Great airport hotel”
    They have a free shuttle bus that leaves every hour starting from 4 am (don't know the end time). This is super rare for Indonesia that it actually left ON TIME. We got to the airport in less than 10 minutes. The staff was extremely helpful and friendly. They also gave us a wake-up call that was ON TIME. The room was really clean and nice. The bed is really comfortable. A good hotel for the one night we needed before our early morning flight.
    Reviewed May 03, 2018
    9.6
    Exceptional
    Jansen from Philippines
    Business traveler
    Superior Double Room
    Stayed 1 night in March 2018
    Very good hotel for transit”
    The plus - One of the nearest and nicest hotel to the airport. It is fairly new, the room is surprisingly big (I love having a futon in the room), fast internet connection, big bathroom, and friendly staff. Free shuttle service to the airport is also provided. The minus - The nearest shops and restaurants would require you to cross the expressway which is not for the faint-hearted. But if you are just transitting for a day, I guess the hotel restaurant would do (the items are fairly priced, about 40k rupiah for a nasi goreng).
    Reviewed March 24, 2018
    8.4
    Excellent
    HARRY from Indonesia
    Business traveler
    Superior Twin Room
    Stayed 1 night in September 2018
    Good Value”
    Pro: - Location near airport - free shuttle bus every 2 hours - clean - pretty good breakfast - good size twin bed - friendly staff Con: - gym not available yet - air condition control panel need to be reset. the temperature automatically returns to 25 degree after 30 min. there is a setting to disable this. Unfortunately, most people don't know how to do this and will think that the AC is broken. - there is a morning call at 3:30 am to our rooms, and we did not order it. Overall, its pretty good.
    Reviewed September 28, 2018
    3.6
    Peik from Malaysia
    Business traveler
    Superior Double Room
    Stayed 1 night in September 2018
    Acceptable”
    Cleanliness of washroom is terrible. Toilet bowl was dirty...brownish stain and the water was in yellow colour. Including water from taps and shower were in yellowish colour. Will not book this hotel in future.
    Reviewed September 18, 2018
    10.0
    Exceptional
    Danielle from Singapore
    Group
    Superior Twin Room
    Stayed 1 night in March 2018
    Amazing Transit Hotel”
    We arrived at the hotel after a frustrating experience with our flights and taxi drivers refusing to take us such a short distance and not in the best of moods. We were then greeted with fresh juice and smiles from all the lovely staff. They were so kind and helpful (and spoke great English) that we were immediately placated. We arrived in time to hop in the pool and have a nice dinner in the restaurant which were both great before an early sleep for our 4 am complimentary ride to the airport. If you ask a few days in advance they can also pick you up from the airport (wish I had read that!!) and book spa treatments or anything else you want or need. The rooms were nice, spacious, and clean and provided complimentary bottled water which we really appreciated. Beds were also super comfortable. I liked this hotel way better than anywhere we've stayed actually in Medan, and so much more convenient for a short transit stay.
    Reviewed March 05, 2018
    8.4
    Excellent
    tamilselvam from Malaysia
    Family with young children
    Superior Double Room
    Stayed 2 nights in January 2018
    all perfect except its too far from city”
    the hotel location in palmoil trees near by airport just 10min will reach kuala namu airport and need about 1 hour to reach city in heavy trafic jem condition.and hotel area doesnt have much shops or restaurant only one kfc is there.for malaysian travelers everything from speaking to food all malaysian style
    Reviewed February 01, 2018
    8.0
    Excellent
    Fleur from Netherlands
    Family with young children
    Superior Family
    Stayed 1 night in August 2018
    THE hotel you should stay in when you need to be close to the airport”
    Great beds, great shower, 10 minutes from the airport and friendly staff. Of course the location isn't interesting at all, but you also only need to sleep here want you need to stay close to the airport. I believe that this is a very efficient and comfortable option with a very good price/quality ratio.
    Reviewed August 27, 2018
    9.6
    Exceptional
    Keith from Australia
    Family with young children
    Superior Twin Room
    Stayed 1 night in July 2018
    Was a great hotel for what we wanted.. 1 night stay before flying home ”
    Pros :beautiful hotel Friendly staff eager to help Nice swimming pool Close to airport Cons; other hotels close by with shopping malls and food/coffee outlets attached Some food excellent some not Only 1key for the room so when you go out so does all the power. Come back to a hot room Overall, a very good hotel
    Reviewed July 19, 2018
    Dear Customer, Thank you for choosing Prime Plaza Hotel kualanamu, and taking your valuable time to review us. Thank you for sharing and your kind words. We can not wait for your next visit, we look forward to it! Regards, Nisa
    Responded August 20, 2018
    Prime Plaza Hotel Kualanamu Medan
    8.0
    Excellent
    Daniel from Singapore
    Couple
    Superior Twin Room
    Stayed 1 night in May 2018
    Clean & comfortable”
    Overall we had good experience, new, clean, on time wakeup call, free shuttle to airport, nice hot water for shower, etc. Just on the bed sheet there's something like a smudge, blood stain or something
    Reviewed May 24, 2018
    8.0
    Excellent
    Rachelle
    Family with young children
    Superior Double Room
    Stayed 1 night in December 2018
    High quality new rooms”
    Free shuttle to airport every two hours, outside of that a small charge
    Reviewed January 05, 2019
    7.2
    Very good
    Yip from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in November 2018
    Good location for staying nearby airport ”
    Might walk opposite for food.
    Reviewed November 12, 2018
    8.8
    Excellent
    Florian from France
    Solo traveler
    Superior Twin Room
    Stayed 1 night in July 2018
    New and clean hotel near airport ”
    Unfortunately the breakfast was not include the Agoda price and I pay 100 000 more
    Reviewed July 22, 2018
    Hi Mr/Ms. France, Warm greetings from Prime Plaza Hotel Kualanamu Thanks for staying with us. I have seen your reservation is it room without breakfast or room only. If you want a room included breakfast, you can choose a room with breakfast on the menu of choice of room. because we had 2 choices, not with breakfast and with breakfast.
    Responded July 24, 2018
    Prime Plaza Hotel Kualanamu Medan
    10.0
    Exceptional
    Jhony from Indonesia
    Family with young children
    Superior Twin Room
    Stayed 1 night in December 2017
    5”
    5
    Reviewed July 09, 2018
    Dear Customer, Thank you for choosing Prime Plaza Hotel kualanamu, and taking your valuable time to review us. Thank you for sharing and your kind words. We can not wait for your next visit, we look forward to it! Regards, Nisa
    Responded August 20, 2018
    Prime Plaza Hotel Kualanamu Medan
    8.0
    Excellent
    Ronny from Indonesia
    Family with young children
    Superior Double Room
    Stayed 1 night in June 2018
    Hotelnya bersih, nyaman, kamarnya bagus....enaklah tinggal disini”
    Kesen pertama, lihat kamarnya woke banget, luas dan nyaman, wangi, toplah pokoknya. Ditambah layanan shuttle car ke bandara KNO, menjadi hotel ini cocok buanget buat transit.
    Reviewed June 29, 2018
    Dear Mr.Ronny, Sebelumnya terima kasih telah meluangkan waktunya untuk memberikan rate dan review pengalaman Anda. Kami mohon maaf yang sebesar-besarnya atas ketidaknyamanan yang Anda rasakan. Kami akan menindaklanjuti informasi ini lebih lanjut untuk evaluasi agar kami dapat memberikan yang terbaik. Kepuasan tamu-tamu kami adalah prioritas bagi kami. Terima kasih telah memilih Prime Plaza Hotel Kualanamu Kami harap bisa bertemu kembali dilain waktu. Regards, Nisa
    Responded August 20, 2018
    Prime Plaza Hotel Kualanamu Medan
    8.8
    Excellent
    mohd from Indonesia
    Couple
    Superior Double Room
    Stayed 1 night in June 2018
    Excellent”
    Need to add small store mini mart and atm at your hotel
    Reviewed June 20, 2018
    Dear Customer, Thank you for choosing Prime Plaza Hotel kualanamu, and taking your valuable time to review us. Thank you for sharing and your kind words. We can not wait for your next visit, we look forward to it! Regards, Nisa
    Responded August 20, 2018
    Prime Plaza Hotel Kualanamu Medan
    10.0
    Exceptional
    Vadila from Indonesia
    Couple
    Superior Double Room
    Stayed 1 night in April 2018
    -”
    -
    Reviewed May 07, 2018
    8.0
    Excellent
    Irwandy from Malaysia
    Business traveler
    Superior Twin Room
    Stayed 1 night in April 2018
    Nearest to Kualanamu Airport”
    Missed your flight? Flight cancelled? Great place to stay instead of going to town.
    Reviewed April 16, 2018
    8.4
    Excellent
    ZUL from Malaysia
    Family with young children
    Superior Double Room
    Stayed 1 night in January 2018
    New Hotel and Close to Kuala Namu Airport”
    New hotel with excellent staff and value for short staying.
    Reviewed April 01, 2018
    123
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