13 Apr 2021
Tuesday
14 Apr 2021
Wednesday
2 adults
1 room
7.8
Very good
/10
(675 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - Inside city centre
Popular neighborhood
Popular landmarks
Vesterport S-Train Station 40 m
Q-Park Vesterport, Niveau 2 80 m
Palads Cinema 110 m
Renes Brasserie & Restaurant 170 m
Pumpehuset 170 m
Boomtown 210 m
Nyropsgade 210 m
Steno Apotek 240 m
Copenhagen Visitor Service 250 m
Wonderful Copenhagen Tourist Information Bureau 260 m
Nearby landmarks
Tivoli Gardens 520 m
Ny Carlsberg Glyptotek 780 m
The National Museum of Denmark 830 m
Christiansborg Slot 980 m
Rundetaarn 1.03 km
Rosenborg Castle 1.41 km
Nyhavn 1.86 km
Our Saviour's Church 2.05 km
Christiania 2.29 km
The Little Mermaid 2.97 km
"The staff were really friendly and we really enjoyed the breakfast."
Andrea - 6 February 2020
See all 47 photos
Removed from saved list
Free Wi-Fi
ProfilHotels Mercur Hotel
Vester Farimagsgade 17., Tivoli, Copenhagen, Denmark, 1606 - See map
Property highlights
Front desk [24-hour]
Hassle-free check in
Close to Tivoli Gardens
Within 520 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
40 meters to public transportation
Located in heart of Copenhagen
Currency exchange
Free Wi-Fi in all rooms!
Daily housekeeping
Cheaper than 99% of all properties in Copenhagen in the last 24 hoursCompared to 856 Copenhagen properties at Agoda for various dates
| Value for money | 7.4 |
| Distance to city centre | 0.7 Km |
| Location rating | 8.7 |
| Nearest airport | Copenhagen Airport (CPH) |
| Distance to airport | 7.7 km |
Rooms available at ProfilHotels Mercur Hotel
Room photos and details
Triple Room
...
- Room size: 25 m²/269 ft²
- City view
- 2 single beds and 1 sofa be...
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Room photos and details
Double or Twin Room
...
- Room size: 18 m²/194 ft²
- Balcony/terrace
- 1 double bed or 2 single be...
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Room photos and details
Deluxe Family Room
...
- Room size: 47 m²/506 ft²
- City view
- 1 extra-large double bed an...
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Room photos and details
Single Room
...
- Room size: 15 m²/161 ft²
- City view
- 1 single bed
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Room photos and details
Double Room for Single Use
...
- Room size: 17 m²/183 ft²
- City view
- 1 double bed
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Room photos and details
Superior Double Room
...
- Room size: 18 m²/194 ft²
- Balcony/terrace
- 1 sofa bed and 1 queen bed
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Room photos and details
Family Two-Bedroom Suite
...
- Room size: 72 m²/775 ft²
- Shower
- 2 extra-large double beds a...
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Room photos and details
Deluxe Double Room
...
- Balcony/terrace
- Shower
- 1 queen bed or 1 extra-larg...
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Room photos and details
Family Two Bedroom Suite
...
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Room photos and details
Family Room - 4 Adults
...
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Frequently asked questions
What time is check-in and check-out at ProfilHotels Mercur Hotel?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to ProfilHotels Mercur Hotel?
For those who wish to drive their own cars, ProfilHotels Mercur Hotel has a car park that's close to the hotel. Parking is available for a fee of 190 DKK per day. If you're looking for an easy way to get around Copenhagen with private transportation, the hotel can arrange both taxis or car rental.
What is the smoking policy at ProfilHotels Mercur Hotel?
ProfilHotels Mercur Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
See map
Explore the neighbourhood
What people love about ProfilHotels Mercur Hotel
- Spaciousness8.4Excellent
"Goid huge room with beautiful view to the city."
Nandicita
|
26 October 2019
- 7.2Very good
"It was nice they provided earplugs."
Elissa
|
19 October 2018
- 8.4Excellent
"Nice to have own coffee/tea maker."
Nandicita
|
26 October 2019
Property ranking|Compared to 856 Copenhagen properties
See all rankings
Cheapest price score
Room comfort score
7.4/10
Review score - Singapore
7.5/10
Location score
8.7/10
Better than
99
%
of Copenhagen properties
Better than
98
%
of Copenhagen properties
Better than
97
%
of Copenhagen properties
Better than
96
%
of Copenhagen properties
Overall rating:
7.8
Very good
675 reviews
675 reviews
Cleanliness
7.9
Facilities
7.1
Location
8.7
What travellers say they love:
Good breakfast and good beds to sleep to after hectic day.
Nandicita from Denmark
Group
Group
ProfilHotels Mercur Hotel is one of Copenhagen's best located hotels for business and leisure guests. The hotel offers 109 well-furnished guestrooms, all equipped with modern amenities to ensure guests' satisfaction. In-room facilities include a television, telephone, hair dryer, and in-house movies. All guests staying at this superb Copenhagen hotel can enjoy all the modern facilities offered by the hotel, such as porter service, wake-up calls, safe deposit boxes, and a bar. With top-class business facilities, including Internet access and conference rooms, this hotel is the perfect choice for business travelers. The combination of Copenhagen's rich culture with modern conveniences and superb service makes this hotel stand out. Please enter your preferred dates of stay and submit our online booking form to make a reservation at the ProfilHotels Mercur Hotel.
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Most talked about facilities
Breakfast
38 mentions
Housekeeping
18 mentions
Internet
7 mentions
View
2 mentions
What they offer
10.0
Exceptional"Clean room loved the bath and breakfast was amazing."
Irene
|
3 March 2020
View all reviews
Popular facilities
Fitness centre
Tennis court
Bar
Reception
Languages spoken
- English
- German
- Swedish
- Danish
- Norwegian
Accessibility
- Lift
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness centre
- Tennis court
Cleanliness and safety
- Body thermometer
- Doctor/nurse on call
- Hygiene certification
- Daily disinfection in all rooms
- First aid kit
- Staff trained in safety protocol
- Daily disinfection in common areas
- Hand sanitizer
- Sterilizing equipment
Dining, drinking, and snacking
- Bar
- Grocery delivery
- Coffee shop
- Room service [24-hour]
Services and conveniences
- Contactless check-in/out
- Front desk [24-hour]
- Security [24-hour]
- Currency exchange
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
- Dry cleaning
- Pets allowed
- Food delivery
- Safety deposit boxes
For the kids
- Family room
Access
- Cat-friendly
- Dog-friendly
Getting around
- Bicycle rental
- Car park [nearby]
- Taxi service
- Car park [charges apply]
- Rental car
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Nearest essentials
Airports
Copenhagen Airport (CPH)
7.7 km
24 minutes
Roskilde Airport (RKE)
28.8 km
Public transportation
Vesterport S-Train Station
40 m
Copenhagen Central Train Station
460 m
Hospital or clinic
Steno Apotek
240 m
Shopping
Torvehallerne
950 m
Convenience store
7 Eleven
140 m
Cash withdrawal
ATM
100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
Continental
Vegetarian
Gluten-free
Buffet
What's nearby
Popular landmarks
- Tivoli Gardens - 520 m
- Ny Carlsberg Glyptotek - 780 m
- The National Museum of Denmark - 830 m
- Christiansborg Slot - 980 m
- Rundetaarn - 1.03 km
- Rosenborg Castle - 1.41 km
- Nyhavn - 1.86 km
- Our Saviour's Church - 2.05 km
- Christiania - 2.29 km
- The Little Mermaid - 2.97 km
Nearby landmarks
- Vesterport S-Train Station - 40 m
- Q-Park Vesterport, Niveau 2 - 80 m
- Palads Cinema - 110 m
- Renes Brasserie & Restaurant - 170 m
- Pumpehuset - 170 m
- Boomtown - 210 m
- Nyropsgade - 210 m
- Steno Apotek - 240 m
- Copenhagen Visitor Service - 250 m
- Wonderful Copenhagen Tourist Information Bureau - 260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-6 year(s) | Stay for free if using existing bedding. Extra beds may be requested directly from the property; additional charges may apply |
Guests 7 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 15:00
Check-out until: 12:00
Getting around
Distance from city centre: 0.7 Km
Extras
Breakfast charge (unless included in room price): 120 DKK
The property
Number of restaurants: 1
Number of rooms : 109
Room voltage: 220
Parking
Daily parking fee: 190 DKK
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Compare to other recommended properties
 ProfilHotels Mercur Hotel |  | Best value!  |  | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 675 reviews 7.8 Location 8.7 | Excellent 399 reviews 8.5 Location 9.4 | Excellent 47 reviews 8.7 Location 9.3 | Excellent 32 reviews 8.1 Location 8.7 |
| Neighborhood | Tivoli | Amalienburg | Tivoli | Tivoli |
Reviews of ProfilHotels Mercur Hotel from real guests
Provided by verified guests of 
Agoda Reviews (675)Booking.com Reviews (2586)
7.8
/
10
Very good
High score for Copenhagen
Rating
9+ Exceptional (78)
8-9 Excellent (58)
7-8 Very Good (99)
6-7 Good (30)
<6 Below Expectation (56)
Time of the year
Mar - May (65)
Jun - Aug (94)
Sep - Nov (80)
Dec - Feb (82)
All guests (675)
All room types
All languages
Show reviews that mention
Showing 321 verified guest comments
12345
12345
Great location, comfortable room”
This hotel is well located in Copenhagen. It is across the street from public transportation and within walking distance of Tivoli. The room was clean, the bed was very comfortable, and the staff was very attentive and helpful. The only caveat is that if you are not used to living in a city, there is some street noise, slight traffic, not partying. It didn't bother me and my husband but it might bother some people who live in quiet areas. Also, if you are going in the summer, you might want to check on the temps, there is no AC in the hotel. However, we went in mid-September and were fine.
Dear Marian, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Amazing hotel in centre of Copenhagen ”
Super!!! Position perfect, 400 Mt from stroget, central Station, Tivoli amusements Park. Perfect clean, receptionists and personal very kind and helpful. The right choice to visit Copenhagen. Room spacious and clean. Breakfast complete, buffet with sweet and salt. I'm very satisfied
Dear Chiara, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Pleasant Surprise.”
I did a lot of research to find this hotel. Most hotels offering the same size room are 50% more expensive. I would suggest paying a few dollars more to get the breakfast buffet, as food is $$$$ in Copenhagen. The bed was comfortable. The bathroom had 4 star towels. The shower was strong, and plenty of hot water. A small bathroom, but functional. Americans aren't familiar with this hotel chain. It over-delivered for the price. We'd go back.
Dear Daniel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Excellent clean room & front desk service ”
only 5 minutes walk from central station. near tivoli gardens, shopping areas and big variety of restaurants in the area. hotel only serves breakfast. comfortable clean beds. good double glazing cut out traffic noise as the hotel is on a busy thoroughfare. only downside was the traffic noise all night when the window was opened. i would happily make a return visit but would ask for a room at the back of the hotel. i had to phone hotel prior to my visit to specify a twin room as the room type on the agoda site was double or twin and there was no box to specify which - an annoying omission!
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Value For Money! Good location!”
My room was spacious and clean. Location is also pretty central. About 10 mins walk from Copenhagen central station and near prominent sites like Tivoli and Stroget. Internet connection is also stable and relatively fast. It will be good if bottled water is provided though, but not a big issue. Overall, a pleasurable stay!
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Decent hotel with great location”
If you want a decent hotel near Tivoli gardens and the main train station, this is ideal as near to both. Reception and breakfast staff friendly and efficient and breakfast pretty good overall. Room size not the biggest but this seems standard for Scandinavia. If you can, choose a room not facing the street as there is an even nearer train station just a few yards away and even with the window shut, you can hear it.
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Superb location and hospitality!”
Beforehand, i did sent email to their customer service and due to time differences prior to my stay and that email was sent at Denmark's time around 3am. To my amazement, they replied it immediately. And upon check-in, everything was smooth and the receptionist was very friendly and helpful. My room number was 603 and has pleasant view of Copenhagen city. It has balcony and very clean. Although it is directly next to a train station, i had no problem sleeping soundly at night/morning. There's hairdryer inside the toilet and all basic necessities. I like the bed and those soft and large pillows :) In the morning, breakfast was good with varieties of healthy foods and juices. I love those teabags with excellent flavours for my morning appetite boost. There's a long table facing outside the street with high stools, its great for single traveller like me and do some light reading while having breakfast. Upon checkout, the receptionist, named Signe-she was very helpful in getting a taxi.
Dear Norafidah, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. A true pleasure to read your very comprehensive review with lots of great feedback, that I am sure other guests will appreciate a lot. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Excellent location”
3min walk to bus and train station and 7min walk to Central Station. Room is spacious with balcony. We were initially concerned with train noise from reviews but this was not the case, unless you are a light sleeper. Nonetheless, the room comes with earplugs! Also has many supermarkets nearby! And plus point is it's location which is just walking distance to Tivoli. Great hotel.
Dear Mohamed, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Very friendly staff”
We are teavelers from Abu dhabi and i might say, staying in Mercur hotel is the best! Price is affordable. Room is very clean. And the staff is very helpful. Hotel is very accesisible to kobenhavn central train station.
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Party Hotel”
The only problem I had staying here was the number of unruly guests. Different rooms arriving back at different times and continuing to celebrate with loud music and smoking in the halls. Midnight. 3am. 5am. Including a fight in the hallway outside our door. The hotel itself and the staff are wonderful and I can't fault them. I called reception regarding the fight and they were quick to dispel it. I may have just been unlucky with my weekend stay. However, I think I would stay further outside Copenhagen central area next time we visit.
Dear Susan, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is very unfortunate to hear about your experiences with noise and problems from other guests during your stay. I was also informed by the Front Desk team the next day. I really appreciate that you informed the team during your stay, so they could stop or at least try to stop the problems. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Nevertheless, I deeply hope you would give the hotel and our great location another try. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Great location & smallish rooms”
We had one night and 1.5 days to explore Copenhagen between train & flight; this hotel was perfect for our needs. Across the road is the Tivoli Garden (must see for a couple hours!), Walking Street is 5 minutes away (great shopping, restaurants, people watching) - and the side streets are also great, and the University area.
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Fantastic !”
great personality, really friendly staff. Well done Copenhagen Mercur. Awesome hotel.
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
fantastic location but small room”
The rate of this hotel is reasonable esp when it includes breakfast. Staff in this hotel is friendly and helpful. Room are a bit small - size is not eonough to even open your luggage unless you put your luggage on the bed itself. We arrived very early in the morning but the staff allowed us to check in without any extra charge which is great after a long flight from Melbourne to Copenhagen via Bangkok. Location is great for anywhere in Copenhagen. We even take 7 hrs (to and fro) by train plus bus to Legoland. It is also within walking distance from the Central Train station. We walked to two of the palaces.
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Good amenities but pick you room”
This hotel was reasonably priced and in a good location for central station and Tivoli. However I was allocated a room at the front of the building with full exposure to a busy intersection with the noise of trains and traffic and sun glaring in the window. The staff were very accommodating and helped me to achieve a room at the back of the building which was amazingly quiet by comparison- recommend asking for a rear facing room when you book!
Dear Judith, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Great to hear that the Front Desk staff helped you get another room facing the backyard and tennis court. It would be such a pleasure to welcome you back at our hotel in the future. With much appreciation, David Simpson, Guest Relations
Excellent Location”
If you are using local transportation in copenhagen. Then this is the place for you. Close to Tivoli garden and most of the attractions.
Dear Komal, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
Nice Hotel in the Center of Copenhagen”
Hotel is located near the central station. You can easily walk Tivoli and it is near the City Sighteseeing Bus tour. Hotel room is nice and offers very good breakfast..Hotel staffs are also nice and helpful.
Big beautiful room near central station ”
Soft big bed, tub n shower, toiletries, kettle, coffee, tea, daily housekeeping n friendly and helpful staff! Awesome! Dilemma (cons): facing train tracks (nice view of city!) that screeched metal on metal all day and some at night. Double glazed window blocked all the noise! On warmer nights(not a lot in Denmark)I turned the small fan on. No AC. Restaurants and convenience stores nearby. 10 mins walk to Tivoli.
Dear Emanuel, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
LOCATION LOCATION LOCATIONO”
At the very centre of the city. 5 min walk from the Main Station. 2min walk from Tivoli; 5 min walk from Hard Rock Cafe; Walking distance from all touristic attractions; 20 min walk from Nyvah. Very easily accessible from the Airport. Restaurants and markets in near area. Clean rooms and helpful staff. Decent breakfast (be very accurate with time. breakfast closes at 10:00 sharp)
Dear Nena, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations
centrally location, good staff performance”
The hotel is centrally location, walking distance to Tivoli and attractions in Copenhagen. The rooms are clean and nice and breakfast is ok.
First of all, thank you for your review and feedback. I'm sorry for the delayed response since you review hasn't come to our attention before now because of an technical issue. We always appreciate when guests leave a review, we can always improve. I will off course take your comments in to consideration, our ambition is always to improve our product. Best regards, Signe, Front Desk Supervisor
Glad we choose this hotel..”
Lovely staff, warm welcoming. Room small but perfect, comfortable beds, we had our own balcony to see Copenhagen city. It was really really cold outside, -12. Tried to venture out as much as possible. Room was lovely and toasty all the time. Free wifi. English channels on tv. All and all lovely stay. Definitely recommend.
Dear Michelle, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It would be such a pleasure to personally welcome you back at our hotel. With much appreciation, David Simpson, Guest Relations