Protea Hotel Durban Umhlanga
Protea Hotel Durban Umhlanga
See all 28 photos
Facilities Protea Hotel Durban Umhlanga

Facilities

  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed or 2 king beds
See more
Lobby Protea Hotel Durban Umhlanga
Lobby
See all 28 photos
Bed Protea Hotel Durban Umhlanga
Bed
See all 28 photos
Restaurant Protea Hotel Durban Umhlanga
Restaurant
See all 28 photos
See map Protea Hotel Durban Umhlanga
See map
Exceptional
Location
9.3
See all 28 photos Protea Hotel Durban Umhlanga
See all 28 photos
Removed from saved list

Protea Hotel Durban Umhlanga

Exceptional location
Stay in the heart of Durban - What's nearby?
Excellent
From 44 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.4
Value for money7.7
Distance to city center2.00 Km
Location rating9.3
Nearest airportKing Shaka International Airport (DUR)
Distance to airport12.1 km
  • Airport transfer

  • Located in heart of Durban

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.2
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 27 m²/291 ft²
  • Partial sea view
Enter dates to see prices
Tower Room
Tower Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed or 2 king ...
Enter dates to see prices
Standard King Bed
Standard King Bed
...
  • Room size: 41.6 m²/448 ft²
  • City view
Enter dates to see prices
Standard Twin Bed
Standard Twin Bed
...
  • Room size: 41.6 m²/448 ft²
  • Partial ocean view
Enter dates to see prices
1 Bedroom Suite, 1 King, Partial ocean view
1 Bedroom Suite, 1 King, Partial ocean view
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
Enter dates to see prices
Guest room, 1 King or 2 Twin/Single Bed(s)
Guest room, 1 King or 2 Twin/Single Bed(s)
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 super king bed or 2 singl...
Enter dates to see prices
Tower Suite, 1 Bedroom Suite, 1 King
Tower Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Twin Capacity 1
Twin Capacity 1
...
    Enter dates to see prices
    Apartment Two Bedrooms
    Apartment Two Bedrooms
    ...
      Enter dates to see prices
      Bed in dormitory BUNK BED
      Bed in dormitory BUNK BED
      ...
        Enter dates to see prices
        Have a question for Protea Hotel Durban Umhlanga?
        Up to 30% off with Agoda Insider Deals!

        Prices drop the moment you sign in!

        Sign in now
        More about Protea Hotel Durban Umhlanga

        More about Protea Hotel Durban Umhlanga

        An overview

        Show more

        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What they offer

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

        Show more

        Real reviews from real guests

        Agoda Reviews (44)Booking.com Reviews (1293)
        8.1
        /
        10
        Cleanliness8.4
        Facilities7.9
        Location9.3
        Room comfort and quality8.2
        Service8.0
        Value for money7.7
        Provided by verified guests of Agoda
        All languages
        All guests (44)
        Showing 34 verified guest comments
        12
        8.0
        Excellent
        Ivo from Netherlands
        Couple
        Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 1 night in April 2018
        Good hotel at excellent location.”
        Good hotel at excellent location.
        Reviewed April 23, 2018
        9.6
        Exceptional
        Bjoern from United Arab Emirates
        Business traveler
        Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 3 nights in January 2018
        Good hotel in central location”
        Very good breakfast selection. Room was clean with a nice view. Good location close to restaurants and bars. Staff was very helpful and friendly. I forgot my adapter and the receptionist borrowed me her private one overnight to charge in the room.
        Reviewed January 15, 2018
        8.8
        Excellent
        Bryan from South Africa
        Couple
        Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 6 nights in November 2017
        Real value”
        Excellent position - close to shopping malls ,quality varied restaurants and the sea!
        Reviewed November 30, 2017
        5.6
        Wahl from South Africa
        Couple
        Tower Room
        Stayed 2 nights in September 2017
        Did not meet our expectation”
        My Wife and i have made a proper reservation and came to Durban for a family wedding, we did not received our room we initially booked and the person on duty did not offer excellent service in terms of our accommodation he just said the hotel only have normal room was only available, my wife loves to bath and that is why i paid for a suite and not a normal room, it took him quite a while to locate our documents, also no rooms and other drinks were available after hours, i made inquiries the next day and front desk manager organized that we moved to another room and it seem a bit better, thanks for your service we appreciate it
        Reviewed October 03, 2017
        6.8
        Good
        Glenda from South Africa
        Group
        Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 3 nights in July 2017
        Good”
        pity that the hotel was busy with renovations..which we were unaware of.and we could not make access of the swimming pool...although the manager did say it was on their website...unfortunately this did spoil the weekend...so i would not recommend this hotel until the renovations are complete
        Reviewed July 15, 2017
        9.2
        Exceptional
        Grant from United Kingdom
        Couple
        Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 4 nights in December 2016
        Excellent”
        Location is fantastic, literally on top of plenty of good restaurants. Room was excellent and everything was very new. Lovely bar and restaurant area
        Reviewed December 15, 2016
        6.8
        Good
        Thanyathon from Thailand
        Solo traveler
        Tower Room, Guest room, 1 King or 2 Twin/Single Bed(s)
        Stayed 1 night in March 2016
        Clean and nice location hotel”
        Sitting right on the Main Street where you can roam around and find food easily.
        Reviewed March 11, 2016
        7.3
        Very good
        Susan from United Kingdom
        Group
        Stayed 2 nights in January 2015
        Did not like paying for parking!”
        Locality. Staff. Rooms
        Except for a very noisy air conditioner in our room, and the fact we had to pay R50 per day for parking in the hotels own parking, everything was fine
        Reviewed January 28, 2015
        8.0
        Excellent
        Safiyya from South Africa
        Couple
        Stayed 2 nights in December 2014
        Convenient location”
        Neatness, well located, Friendly staff
        Reviewed December 24, 2014
        5.7
        shaun from Canada
        Couple
        Stayed 2 nights in December 2014
        Clean but very basic”
        clean, friendly staff, cannot think of a third
        Power outages frequently but not the hotel's fault. They did not, however, respond well to the outages - exits were locked and getting back to the rooms via the stairway was difficult, as there is no handle on the door to enter the hallways from the stairwells. Staff were also "locked out" by this omission and would knock on the door to the stairway for us to open the door. It was also quite noisy during the day, due to hotel construction. If you plan on being in your room during the day, it may be best to ask if the construction has been completed. If not, it is not worth booking. The rooms are small but clean. The sofa in the room had clearly seen better days (I hope) - we chose not to sit on it. Has a safe and kettle but no fridge. Overall it was fair but not a place I would recommend, given the other options around. It was quite a bit like the Protea Edward in Durban - a hotel that looks dated, tired.
        Reviewed December 08, 2014
        8.7
        Excellent
        Rose from South Africa
        Family with young children
        Stayed 4 nights in October 2014
        Great Value ”
        The Location is just so convenient - literally a walk away from everything; The staff at Protea Umhlanga are just so wonderful - were very helpful in directing us to places of interest, etc.
        I usually stay at this hotel when in Durban and have yet to have any let down. The place is just so conveniently placed to all the places were want to visit. The staff are wonderful (from the front desk to the housekeeper and maintenance crew) and very knowledgeable on the area and tourist places. Thank you for making our stay so pleasurable. Can't wait for the next visit!
        Reviewed October 16, 2014
        8.0
        Excellent
        Zakeu from South Africa
        Group
        Stayed 2 nights in September 2014
        i had a great time with my friends at the hotel”
        overall service, food/dining, location
        Excellent!!!
        Reviewed September 22, 2014
        6.0
        Vanessa from South Africa
        Couple
        Stayed 1 night in June 2014
        Bad customer service”
        The rooms are also self-catering with microwave, crockery and cutlery, close to nice local restaurants, beds were comfy
        I got lost on my way to the hotel (while my husband was running the Comrades and getting close to the finish. When I got to reception they had no record of our booking so I had to go back to the car and get my husband's laptop with the e-mail confirmation. By this time I was really frustrated. I showed the e-mail to the receptionist lady and she asked me to e-mail it to her. When I asked if I could use the hotel's Wi-Fi, she said I could only make use of it once we have been checked in. I then tried but had to enter a password which I had to get from my husband while running the race. After the e-mail was sent I still had to wait about another 20minutes to finally get a room. Nobody bothered to help me with my luggage and later when I asked the same receptionist for a list of restaurants in the area she just scribbled a couple of names on a piece of paper, no contact details. The information she gave me I could have gotten myself on the internet. The rooms were nice, we booked a double but we got two twins pushed together. Do not think I will go back there in future. Not sure if I should blame Agoda or the Protea Hotel staff.
        Reviewed June 03, 2014
        7.0
        Very good
        Neil from South Africa
        Solo traveler
        Stayed 5 nights in March 2014
        Enjoyable and great atmosphere”
        Safety, Luxury, View
        Overall I have no complaints and would recommend it to others. Few issues like slow internet with little daily data allowance and not great value for money, rooms were overpriced. If the rates included unlimited internet access and breakfast, I would easily visit this hotel again.
        Reviewed May 28, 2014
        7.7
        Very good
        Mark from United Kingdom
        Group
        Stayed 2 nights in May 2014
        Excellent experience, comfortable, good location”
        Location, proximity to beaches, restaurants, airport
        No complaints at all. Small niggle in that the bathroom windows opened on to passageway and felt not very private. Walking distance to the lovely restaurants and shops of Umhlanga Rocks.
        Reviewed May 27, 2014
        8.7
        Excellent
        Alan from South Africa
        Couple
        Stayed 3 nights in May 2014
        Great position in Umhlanga”
        Room, Location, Staff
        The initial room allocated was unacceptable due to the noise from refurbishment (drilling knocking Etc). The replacement room was superb - full suite with comfortable furnishings and close to the lift. If the refurbishment is to continue then Protea should not allocate rooms where the noise is above an acceptable level. Protea made a mistake but recovered from it very well.
        Reviewed May 16, 2014
        8.3
        Excellent
        Brian from South Africa
        Family with young children
        Stayed 3 nights in May 2014
        Great location near beach and restaurants”
        Near beach, restaurants and friendly staff
        Wonderful
        Reviewed May 07, 2014
        9.0
        Exceptional
        LLOYD from South Africa
        Couple
        Stayed 2 nights in November 2013
        The stay was superb- great indeed.”
        Clean, big and comfortable
        No issues we really enjoyed our stay and the staff was friendly
        Reviewed February 05, 2014
        7.0
        Very good
        Dawn from United Kingdom
        Couple
        Stayed 4 nights in November 2013
        Very comfortable but an issue was not handled ”
        location, clean & comfortable bed
        we had 4 nights on the first morning I told the girls in reception that the fridge was not working. very thing was warm and the ice had melted. She said it was dealt with. But it was not the milk turned into cottage cheese and smelt awful. On check out the guy at reception took the hot stuff comment card from me I again told him how disappointed I was about the fridge and he said he would get it changed straight away. But there was no apology and we had complained about it 2 or 3 times. Very disappointing....
        Reviewed December 14, 2013
        4.0
        Ella from South Africa
        Couple
        Stayed 3 nights in July 2013
        Frustrating my request was ignored ”
        The bath room, the kitchenette
        I was given a room in the smoking area and I had requested to be located on modern side and was given the old side and considering that when I booked I phoned them directly and made my request and they agreed to do it but when I got there nothing was organised. I was very frustrated when I landed in the smoking area as I hate smoking and now had to re-locate to a non smoking side. The whole exercise was frustrating.
        Reviewed July 11, 2013
        12
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss

        Protea Hotel Durban Umhlanga
        |Excellent 8.1
        ×
        Check in. Step out.
        Experiences on Agoda. Because your room is just the beginning.

        • Exceptional location
        • Moses Mabhida Stadium