Regal Riverside Hotel
Regal Riverside Hotel
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 Regal Riverside Hotel
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Lobby Regal Riverside Hotel
Lobby
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Swimming pool Regal Riverside Hotel
Swimming pool
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Swimming pool Regal Riverside Hotel
Swimming pool
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Very good
Location
7.2
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What guests are saying:
I am satisfied
Yiu from Hong Kong
Solo traveler
The room is clean and nice. The location is near MTR and bus stations. The staff is helpful and nice. Very good!
SIU from Hong Kong
Solo traveler
Front desk response effectively
LEE from Malaysia
Family with young children
Big n clean rooms, direct bus from airport. Many public bus services to various location
Chai from Singapore
Business traveler
Good view. Very comfortable bed. Good price in hk
Tan from China
Family with young children
A good hotel for all traveler. It is near the bus stop and MRT station. The view from the hotel is beautiful.
Phan from Vietnam
Solo traveler
Nothing in particular to be mentioned
Clement from United States
Solo traveler
We had to come to Hong Kong from Australia to see our son who was in the Prince of Wales Hospital. This Hotel was excellent as it is only 10 minutes walk to the Hospital, great location and service. I would tell a friend as this has every thing that you need
Cyril from Australia
Couple
Good and convenient hotel.
Clarence from United States
Couple
I actually booked the room for a friend. That being said, The Regal Riverside is at the top of my suggestion list for people visiting Hong Kong. It's not the greatest location, but it's not a bad location either. It's a great value for the money.
Dwight from United States
Business traveler
Newly renovated
Very good
From 11798 reviewsSee what guests said
7.4
/
10
Very good cleanliness
7.7
Recommended by 84% of guests
Value for money7.7
Distance to city center10. Km
Location rating7.2
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport28.6 km
  • 590 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

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7.5
Very good
Room comfort & quality
This property is in high demand!Booked 73 times since yesterday | 51 travelers are looking at this property right now
Connecting Family Room
Connecting Family Room
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  • Room size: 64 m²/689 ft²
  • Garden view
  • 2 single beds and 1 sofa be...
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Executive Club Room
Executive Club Room
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  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Executive Suite
Executive Suite
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  • Room size: 52 m²/560 ft²
  • Mountain view
  • 1 king bed
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Superior Double
Superior Double
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  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 double bed
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Deluxe Room
Deluxe Room
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  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 double b...
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Superior Room
Superior Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Deluxe Double
Deluxe Double
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 king bed
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Premier Room
Premier Room
...
  • Room size: 23 m²/248 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Family triple room
Family triple room
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 2 single beds and 1 sofa be...
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Family Quadruple Room
Family Quadruple Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 4 single beds
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More about Regal Riverside Hotel

More about Regal Riverside Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Dragon Inn (Regal Riverside Hotel)
30 m Chinese
King Hin Canteen
1.4 km Chinese
Tin Tin Bar, Hyatt Regency Hong Kong Sha Tin
3.6 km Chinese, Fast food, International
Asian cuisine
Asian cuisine
Dragon King Restaurant
5.5 km Asian, Chinese
Jasmine
5.5 km Asian, Chinese
EXP
5.5 km Asian, Italian, Pizza
Japanese cuisine
Japanese cuisine
Mini Bangkook Seafood and Grill
6.1 km Japanese
Yu Raku Tei Japanese Restaurant
7.6 km Japanese
Wara Wara Casual Japanese Restaurant
7.7 km Japanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (11798)Booking.com Reviews (3659)
7.4
/
10
Cleanliness7.7
Facilities7.3
Location7.2
Room comfort and quality7.5
Service7.5
Value for money7.7
Provided by verified guests of Agoda
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All guests (11798)
All room types

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Showing 9481 verified guest comments
12345
9.6
Exceptional
Minh from Vietnam
Couple
Superior Room
Stayed 5 nights in January 2019
Highly recommended”
Spaceous room, friendly housekeeping staff and helpful concierge. Good restaurants and convenience stores just nearby. We had a comfortable stay.
Reviewed January 13, 2019
7.6
Very good
Ernani from Philippines
Family with teens
Superior Room
Stayed 4 nights in December 2018
Fair”
Everything is good except from the time I checked in and the time I made an enquiry at the concierge wherein I was greeted by a rude front desk officer and concierge staff. However, the following days of stay was good, I guess only 2 staff is not nice the rest are polite.
Reviewed January 07, 2019
7.2
Very good
Mei from Singapore
Family with teens
Family Room
Stayed 1 night in December 2018
Very good”
Location was not bad. Instead of travelling to Sha Tin Wai like I did, I would recommend others to take a bus from Sha Tin to the bus stop opposite the hotel, and walk the underpass to the hotel. It will be much more convenient as you have to walk a distance if u take from Sha Tin Wai station and if you were living in city area like Mongkok or Tsim Sha Tsui, taking the MTR to Sha Tin would ne more convenient. The room was big and nice and has very good view. You could take a nice walk by the river. There are also several shops in the neighbourhood which you can buy food at a much cheaper price compared to the city. Check in was rather slow and I had to queue in line for more than 20 mins. The lift was very fast. You could also refill your bottles and get ice at selected levels. There are also channels of different countries for international guests to enjoy. I remembered seeing a French channel, Korean TVN and Arirang, Japan NHK, National Geo, Cartoon Network and more. There is also a closet and a safe. Bad thing is that you can only connect 2 devices to their wifi, regardless of how many people you have. You will have to pay additional to connect more devices. Toilet paper was also quite rough. Bathtub was nice. But they initially gave me 2 of everything although I booked a room for 4 and they only gave me more after I requested.
Reviewed January 04, 2019
4.0
MENG from Singapore
Couple
Superior Room
Stayed 1 night in January 2019
Deeply disappointed”
Bad view; opposite of our preference. Bedsheet May have been used before n crumpled. Counter service was curt n abrupt when checked in late. Staff not helpful nor friendly. No compensation for checking in past midnight.
Reviewed January 12, 2019
6.8
Good
Kin from Canada
Couple
Superior Room
Stayed 3 nights in December 2018
Good”
The hotel is a bit worn down as it's been quite a while in the area. It definitely needs renovations and updated in the guest rooms. Room is spacious but dirty in the bathroom. Beds are comfortable and rooms are quiet. We were at the 9th floor and found the stay quite nice. Staff are cooperative. The price was competitive especially during the Christmas time. Would recommend for stay.
Reviewed December 28, 2018
9.6
Exceptional
Natthachai from Thailand
Business traveler
Superior Room
Stayed 3 nights in December 2018
Nice Stay and Great Staff”
We were arrived to hotel since 6 a.m. in the morning and asking the staff for early checking in. The hotel was fully book at the night before but they have so many rooms checking out in the morning too. The front office staff was really helpful, finally he let us check in at 10 a.m. And also the HSK Supervisor who check up our floor, She was very friendly, she gave us some drinking water as our room is not suppose to get free complimentary drinking water. The location is not very good but there is convenience store and good restaurant near by and small bar just at the first floor of the hotel.
Reviewed December 24, 2018
8.0
Excellent
Calvin from Singapore
Family with teens
Family triple room
Stayed 5 nights in December 2018
Very good”
Nice and comfortable hotel. But internal need to be maintained.
Reviewed January 06, 2019
10.0
Exceptional
Fung from Hong Kong
Couple
Superior Room
Stayed 1 night in January 2019
Large room ”
Room was very clean and big
Reviewed January 06, 2019
8.4
Excellent
Ching from Hong Kong
Solo traveler
Superior Room
Stayed 1 night in September 2018
Good restaurants and convenient transport.”
Excellent front desk service. Many good restaurant to choose. Convenient transport just in front the hotel to Shatin CBD and everywhere in Hong Kong. The front desk staffs are efficient and helpful. If the cleanliness of the living room, (the glass windows, the furniture surfaces, especially the glass tops) the floors and the toilet can be improved, this would be a super quality hotel.
Reviewed September 12, 2018
8.8
Excellent
Dwight from United States
Business traveler
Superior Room
Stayed 1 night in July 2018
Great Place. It's My Go To Hotel in Hong Kong.”
I actually booked the room for a friend. That being said, The Regal Riverside is at the top of my suggestion list for people visiting Hong Kong. It's not the greatest location, but it's not a bad location either. It's a great value for the money.
Reviewed July 29, 2018
10.0
Exceptional
Jeffrey from Philippines
Solo traveler
Superior Room
Stayed 4 nights in July 2018
home away from my country”
I'll definitely stay again in this hotel. Great and affordable restaurants in the ground floor and around. Near bus stop and station. You have a nice view of the river, a place where you can jog. The room that I stayed is very spacious. The gym and pool are fantastic. I can't ask for anything.
Reviewed July 21, 2018
2.8
Ho
Couple
Superior Room
Stayed 1 night in January 2019
Dont waste your money on this ”
Superior room??! The worst hotel i have spent. Worse than 3-star hotel. Dont waste ur money in this hotel Checkin: Slow checkin process, poor queuing management. Annoying staff while answering questions seems i bother them Tv?: Installation of tv is really really bad, uncomfortable design. U have to twist your neck to the top left corner because tv isnt set up as the same level as ur bed, it is install on the smallpox Toilet: Shower sprinkler cant function well seems some water outlet is being blocked Toilet paper worse than public toilet. Look like some recycle paper. Many stains u can see on the toilet paper Historical hair dryer. It should be white colour and now is yellow and some blotch on it. Toiletries: A pubic hair on the soap🤮 No comb! A 4-star hotel doesn’t provide comb 🙂 Dont desire hair conditioner and face wash because there is no travel pack shampoo and shower gel. Dont know why many comments said clean room🤮. I think it is made for mainland tourists. Plz dont waste ur money on this. Sha tin u may go to another hotel near the sha tin station and it is more convenient. Even u can choose some hotel in other district.
Reviewed January 04, 2019
5.2
Charles
Couple
Superior Room
Stayed 5 nights in December 2018
Above average”
Facility is outdated. The online booking indicated it to be a class hotel with everything above average. It wasn't the rooms were small and the bathroom gave just enough room to turn around. A terrible odor came from the toilet the entire 5 days even after we complained. The first day we arrived I asked for adapters to fit our gadgets and the lady told me no adapters were available but did instruct me how to get to the nearest hardware store where I could buy. The visitors handbook clearly stated to ask for adapters if needed. If I had not prepaid in full for the 5 days I would have checked out the next morning after my arrival. In fact I did ask for refund and was informed it was a non refundable booking. Enjoyed our stay in Hong Kong but that was because we were away from Regal Riverside most of the time. We made it a point to leave early and return late because of the outdated rooms. I cannot give a good rating for this facility nor will I recommend or stay there in the future.
Reviewed January 02, 2019
2.4
JACK from Singapore
Family with teens
Family triple room
Stayed 5 nights in December 2018
Nothing is free - no breakfast meals included or airport transfers”
Not recommendable at all. The location is too far from airport, no free transfer included, was charged at $80 per head going to airport. No free breakfast meal included, food shops too far from hotel. Need to ride a bus from MTR about 2 stops away. Limited to 2 wifi connections per room.
Reviewed January 02, 2019
7.2
Very good
Grigoriy from Canada
Group
Superior Room
Stayed 3 nights in December 2018
Nice hotel, location is OK close to direct bus to TST”
Good value for money, spacious rooms, nice staff, rooms could be cleaner but ok. Wifi is free for just 2 devices per room beware.
Reviewed January 06, 2019
4.8
chong from Macau
Solo traveler
Superior Room
Stayed 2 nights in June 2018
Acceptable”
I have stayed at this hotel for many times, and the recent one was in November 2018. It is sad to say that she is aging, and has not been renovated. How can a hotel rated in 4 stars provides the cheapest toilet paper to her clients? She deserves to be better.
Reviewed December 15, 2018
9.6
Exceptional
Shawn from Philippines
Family with young children
Superior Room
Stayed 4 nights in October 2018
Pleasant staff and pleasant location”
After staying in Kowloon before I was hesitant to stay in Sha Tin, turned out to be a great location away from the hussle and bussle. Great room, great hotel. Stayed 4 nights with my wife and 9 year old son. We were all satisfied and then some. Check out 3M Italian Restaurant a 5 minute walk away
Reviewed October 31, 2018
9.2
Exceptional
YUEN from Hong Kong
Couple
Superior Room
Stayed 1 night in May 2018
Fantastic room, but just fairly looking lobby”
This hotel has extreme good and bad points. For the good ones, its room is very big and modern looking. Beds are comfortable and TV has variety of channels. It is also quite near from Sha Tin Station which just takes a taxi or minibus ride. But for the bad ones, first its lobby and corridor looks terrible, dark and old looking. Staff always did slowly. It takes me 30 min waiting for just a check in. Food choice is fair but is acceptable. Yet it is quite cheap relatively so its CP value is quite high.
Reviewed June 25, 2018
9.2
Exceptional
Ng from Singapore
Family with teens
Connecting Family Room
Stayed 4 nights in June 2018
big room. good house keeping ”
location in front of river but my room facing swimming pool. bus stop to shatin mtr just in front of hotel. only 1 bus stop to mtr. walking to mtr is too far. more than 1 km. house keeling very efficient. daily changed of towels and initial only provided 4 sets of towels but after informed we have 6 pax, they provided for 6 pax. wifi only allowed 2 pax free each room. additional either choose 2 hours free or need to pay. connected room is convenient. pillow too low. 3rd bed for each room is a pull out sofa bed but no bedsheets provided. have to use extra blanket as bedroom. if provide bedsheets will be cleaner. overall good. a bit expensive.
Reviewed June 21, 2018
2.0
Bettina from Philippines
Group
Family Room
Stayed 3 nights in December 2018
Worst hotel ever!!! Horrible service!!! ”
What stood out for me? None. Their staff were so rude. The concierge did not even assist us in bringing all our 21 luggages in our rooms! It’s not because there is no one available but because they do not want to! The staff were so disrespectful. It’s like we are not staying in a hotel because we were not taken care of. Worst hotel ever. Worst hotel staff ever. Don’t waste your money on this hotel.
Reviewed December 24, 2018
12345
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Regal Riverside Hotel
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  • Very good location
  • Nan Lian Garden
  • Sha Tin Wai MTR Station is within 0.59 km