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Lobby, people were great. Room just wasn’t what I expected. Bathroom light switch way inside the door - hard to find, and no fan to move the air around. Had to really look for electric plugs.

Bang in the center of Indy, great location. Nice clean and Comfortable hotel with friendly and professional staff. Breakfast has some great food with fresh omelettes cooked as you wait. Only issue was rubbish WiFi in the room!

Elevator stopped working first day and although it was not the fault of the Hotel still was a hassle being on the 4th floor. With days filled with being on ones feet and then returning to the Hotel to have to climb stairs did not make for a pleasant stay. Hot Tub seemed to be dirty and on the second day was closed yet another disappointment. Still over all very pleased with the stay, hope they get these issues fixed soon. Other than the problems discussed already was happy with stay

Room was clean and beds were very comfortable. Jacuzzi was open until midnight. Good location. Would recommend.

Great location, great price, but absolutely no urgency attached to fixing the swimming. Closed for the entire week at the end of a blistering hot August!

We found this lodging online while looking for an overnight stay for a recent cross-country trip. We had never been here before, but the overnight rate was unbeatable. The staff was very friendly and generous with their time and knowledge. The complimentary hot breakfast was sumptuous and delicious. I would definitely recommend this lodge to family and friends. I would also suggest that people looking for wedding or homecoming or graduation accommodations bypass the more nationally known motels nearby and go here instead. Beautiful and clean and very economical.

Pros: Very clean hotel. Nonsmoking hotel. Good price. Cons: breakfast looks great, but eggs and sausages had some kind of stale smell.

Pleasantly surprised by the room size!! Plenty of room to relax and not have to sit on the bed!

The whole staff was awesome,, the bellhop/driver took us where needed he was awesome and pick us up on time.. Very great experience Thank you Grand Wayne

I stay here whenever I'm in Indianapolis since it's close to just about everything. The staff is friendly and the hotel is fairly clean and quiet. Some rooms are nicer than others but for the price, it can't be beaten. Stayed in a king suite this last time...no TV in the bedroom, no drawers for clothes (huge closet though), and no light over the sink at the wet bar. The heat worked great, the bed was comfy, and had plenty of hot water so all in all, it was a good deal.

The service was super good. All staff were friendly and eager to help. The hotel was very clean and we liked our room. It was large and had comfy beds. This hotel is really trying to make its customers happy. The breakfast was also above the usual. I have nothing too negative to say. A few parts of the hotel need sprucing up, like the elevator. It was quite slow and it needs new carpet. Also the front entrance doors looked old. That makes a bad first impression but once inside, all is fine!

We came to attend the Polar Express train ride with our very young children. The hotel staff was friendly and the hotel was very clean. The pool was fun and the breakfast was delicious! We had a great stay in French Lick, Indiana.

We were rebooked into this hotel after not having rooms available elsewhere. Manager was great, arranged wine and breakfast for our inconvenience. Room- awesome. Ate a great meal in the restaurant as well

The room and the hotel were clean, bed was comfy. The staff in the morning were rude. I was ignored by 2 employees til I finally found a front desk clerk to check me out. One of the women worked the free breakfast area and the other was behind the front desk.

Pool heater broken, housekeeping didn't leave fresh towels, morning hot breakfast was not prepared in a timely fashion.

First this site booked me for the wrong room and couldn’t get me into the room I paid for not offered anything for messing up my booking I call an I get a run around for hours then being told they will call me in ten minutes we’ll 30 minutes later and nothing so I call back and just hung up on because they didn’t want to deal with it needless to say I’ll never book through this Agoda again! And will also spread the word not to book through them

The first room I was given reeked of smoke. I'd initialed the contract agreeing to charges if there was any sign of smoking in the room. The desk agent changed my room with no problem. The same desk agent threw my breakfast away when I ran some food back to my room for my husband. I had my waffle on a timer and it wasn't even time for it to be done. At checkout time, housekeeping just opened the door while knocking at the same time. We ignored her. Housekeeping asked in broken English if we were checking out. We said "yes" and she stood around and kept looking at us in a puzzled fashion. We continued to ignore her as we were packing our belongings. Housekeeping became angry and slammed the door. I found the encounter funny. I would stay again. The pool area is nice and so are the sliding patio doors if you get a standard room on the first floor. When the price is around $50 including taxes, this is my "go to" hotel.

we were given a first floor room next to the main counter but an outside entrance and next to the smokers corner. smoking doesnt bother me but talking loudly late at night and again at 6 am was disturbing. the parking lot outside of our room was a giant ashtray, butts everywhere even though there were ashtrays available. again disturbing that no one did or even thought about cleaning the lot. lastly the noise from the traffic on US 30 was 24/7, too close and no damping, never again

The room was clean and the beds were comfortable! The staff was helpful. We were there on business and would stay here again

Had tickets for Hall & Oates concert & stayed at Cambria night of the concert. Took the shuttle from the hotel to the concert which worked perfectly for us. ($10 per person but worth it) Accomodations were outstanding. We would stay again if we attend another concert at Klipsch/Verizon/DeerCreek.

Stayed here while travelling for business and enjoyed the hotel room and friendly staff. The location is great - close to many restaurants, shopping mall, conference center, football stadium, and public transit.

Booked a holiday inn express through Agoda, but was actually Baymont inn when we arrived at address. That was misleading and confusing.

The hotel is nice and modern but I would not return. I chose the hotel due to its location and shuttle service. The shuttle service only runs at set times during the day. I pre booked my return shuttle from downtown & was told I needed to call and confirm 30mins before pick up. Despite telling the hotel I had no way to contact them and that I would definitely require the shuttle and to collect me, they failed to send the shuttle leaving me alone in downtown!! The staff were not particularly helpful in understanding my problem. The Internet connection in the rooms is terrible and regularly cuts out. Breakfast is basic but amenable The pool is very small and more appropriate for a dip rather than swimming

Comfortable and clean beds Unfortunately, we found animal fur on the carpet from the previous occupier. The In-house phone was out of service.