Safari Lodge Hotel & Convention Centre
Safari Lodge Hotel & Convention Centre
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Standard Twin Bed - Guestroom Safari Lodge Hotel & Convention Centre
Standard Twin Bed - Guestroom
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Interior view Safari Lodge Hotel & Convention Centre
Interior view
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Interior view Safari Lodge Hotel & Convention Centre
Interior view
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Swimming pool Safari Lodge Hotel & Convention Centre
Swimming pool
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Very good
Location
7.6
See all 27 photos Safari Lodge Hotel & Convention Centre
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Safari Lodge Hotel & Convention Centre

Very good location
Very good
From 39 reviewsSee what guests said
7.0
/
10
Very good service
7.0
Value for money6.8
Distance to city center7.0 Km
Location rating7.6
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
Executive Suite
Executive Suite
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 31 m²/334 ft²
  • Garden view
  • 2 double beds
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Standard Double Room
Standard Double Room
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 double bed
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Standard Twin Bed
Standard Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
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Standard Family Room
Standard Family Room
...
  • Room size: 33 m²/355 ft²
  • Pool view
  • 2 single beds and 1 sofa be...
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Junior Suites
Junior Suites
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 1 queen bed
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Standard Single Room
Standard Single Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 double bed
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Double Single Use Standard
Double Single Use Standard
...
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    Room Capacity 5
    Room Capacity 5
    ...
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      Suite Standard
      Suite Standard
      ...
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        More about Safari Lodge Hotel & Convention Centre

        More about Safari Lodge Hotel & Convention Centre

        An overview

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        What they offer

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        Real reviews from real guests

        Agoda Reviews (39)Booking.com Reviews (879)
        7.0
        /
        10
        Very good
        From 39 reviews
        Cleanliness7.0
        Facilities6.8
        Location7.6
        Room comfort and quality5.5
        Service7.0
        Value for money6.8
        Provided by verified guests of Agoda
        All guests (39)
        All room types
        Showing 17 verified guest comments
        9.6
        Exceptional
        Lekone from South Africa
        Family with young children
        Standard Double Room
        Stayed 2 nights in November 2018
        cleanliness”
        when we checked in the place was prepared nicely , however the following day the bed was not correctly , the glass basin was not cleaned and I saw spider web in bed chest drawer . Other than that the place was awesome ,the pools are clean and the breakfast was good.
        Reviewed December 05, 2018
        4.8
        Ntombifuthi from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in October 2018
        Acceptable”
        Good day I would not recommend Safari lodge for three reasons, number one the room had crocroaches, two there was an unpleasent smell inside the room and lastly our room was cleaned after midday on Sunday totally unacceptable. Regards Ntombifuthi
        Reviewed November 15, 2018
        Dear Ntombifuthi, We would like to take this opportunity to thank you for taking the time to review your stay with us. Please accept our sincerest apologies for any inconvenience caused throughout your stay with us. We have notified Senior Management of your experience and they will be taking the matter further. Again, please accept our apologies for your below average stay with us. We look forward to welcoming you back to our hotel in the future where your experience will surely be altered. Warmest regards, Safari Lodge Hotel & Convention Centre
        Responded November 19, 2018
        Safari Lodge Hotel & Convention Centre
        8.0
        Excellent
        Mashudu from South Africa
        Couple
        Standard Twin Bed
        Stayed 2 nights in November 2018
        Booking does nor allow to specifiy the kind of bed the guest want”
        When booking on the website, I couldn’t choose the type of bed i want. When we arrive at our room, it was two single beds and for couple that was not awesome
        Reviewed November 12, 2018
        Dear Mashudu, Thank you for taking the time to submit your review based on your stay with us. We do apologize for any inconvenience caused during your stay with us. Our online booking system on our website does allow for the selection of different available rooms. We hope to welcome you back to our hotel in the near future. Warmest regards, Safari Lodge Hotel & Convention Centre
        Responded November 12, 2018
        Safari Lodge Hotel & Convention Centre
        5.6
        Charlene from South Africa
        Business traveler
        Standard Twin Bed
        Stayed 1 night in October 2018
        Above average”
        We were told by reception that breakfast is at 6am. We got up and ready to eat due to an early meeting the next day and were told we can only eat at 6:30. when I asked that we eat as we were told otherwise and need to get going I received an "eh eh" response from the staff. When reporting this to reception they went ahead and had a conversation between the 5 of them apparently about the situation but not addressing me in any way until I asked if won=me can please acknowledge that I am there. We were rushed to eat at 6:30 when they finally let us eat and were late for our meeting.
        Reviewed October 09, 2018
        9.2
        Exceptional
        Getrude from South Africa
        Family with young children
        Standard Twin Bed
        Stayed 2 nights in September 2018
        Swimming ”
        Lovely place to be
        Reviewed October 01, 2018
        Dear Getrude, Thank you for taking the time to review our hotel. We are glad to hear you had a lovely time with us. We look forward to welcoming you back to our hotel in the future. Warmest regards, Safari Lodge Hotel and Conference Centre
        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        George
        Couple
        Standard Twin Bed
        Stayed 2 nights in September 2018
        Disappointed”
        On our check in no one helped us to locate the room was just told to drive around and had to locate the room our selves. when it come to dinner first night there was no buffet and we were told we need to order from the menu and we have a cap of R200 if we order above that will need to pay for the difference, we called the manager he was not helpful, we boycotted to order from the menu until one of the stuff decided to speak to the chef and they dished for us from the kitchen, i was not pleased at all with that, after that i just wanted the weekend to be over so that i can leave that place. very disappointed.
        Reviewed September 26, 2018
        3.6
        Tshepo from South Africa
        Group
        Standard Double Room
        Stayed 2 nights in August 2018
        Unhappy ”
        Not much effort was put into making sure the rooms were ready to welcome guests. The balconies were so dirty as if they were never cleaned at all. One of the room's bed was not made up and the card key for another room was not opening at all that we ended up not using the room for the night. There was no staff on night duty and we were barred from entering our rooms by a group of Nigeria guess. Security assisted us to get to our rooms safely.
        Reviewed September 03, 2018
        Dear Tshepo, Thank you for taking the time to review our hotel, we greatly appreciate the feedback from our guests to improve on customer experience and satisfaction. Please accept our sincerest apologies for the inconvenience caused during your stay with us. We have forwarded your feedback to senior management and they will be handling the matter further. We look forward to welcoming you back to our hotel in the near future Warmest regards, Safari Lodge Hotel & Convention Centre
        Responded November 07, 2018
        Safari Lodge Hotel & Convention Centre
        5.6
        Mark from South Africa
        Family with teens
        Deluxe Family Room
        Stayed 3 nights in July 2018
        Got more value at previous booking”
        Have booked there 4 years now and each year there have been issues- we had to move three times again this year- first room, the aircon was broken as well as fridge , second room the shower was missing part of the door so water went everywhere- third room fridge wasn’t working- the heated pool was not heated again this year- the put-put was in disrepair, as well as tennis court and games room was not there anymore- nothing for the kids to do- breakfast was not as good as last year- and we were only told the bacon was off after we had already eaten it- resulting in my kids and I being sick- have to come to rustenburg for tours again but won’t stay there-
        Reviewed July 15, 2018
        Dear Mark Thank you for taking the time to let us know about your stay with us. And being a regular customer is saddens us to hear this feedback and we acknowledge that there is some major work in certain areas of the hotel needed. We are starting the big renovation and upgrade project very soon and we assure you that you will see positive changes in the near future. Once again please accept our sincerest apologies and we hope that you will return again and that you will have a much improved stay Warm regards Safari Lodge Hotel & Convention Centre
        Responded July 23, 2018
        Safari Lodge Hotel & Convention Centre
        10.0
        Exceptional
        Ranginie from South Africa
        Family with teens
        Standard Twin Bed
        Stayed 1 night in April 2018
        Great getaway, silent retreat ”
        A braai facility would be highly appreciated especially if a group books. Maybe sell the meat and groceries so you still benefit.
        Reviewed April 29, 2018
        Dear Ranginie Thank you for letting us know about your experience and we are happy that you had a good experience. We will take your recommendation into consideration. We hope to welcome you back again soon. Warm regadrs Staff and management Safari Lodge Hotel & Convention Centre
        Responded May 16, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        Emmanuel from South Africa
        Family with young children
        Deluxe Family Room
        Stayed 5 nights in December 2017
        Family holiday ”
        We had issues with our reservation not being recorded by the lodge and had to re-do reservations. Bed was uncomfortable
        Reviewed January 05, 2018
        Dear Guest, Thank you for taking time in sending us your feedback. We will surely investigate the issues pertaining to your reservation that was not received by the hotel and will rectify this to avoid any future reoccurrences Kind Regards - Safari Lodge Management.
        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        8.4
        Excellent
        matlhodi from South Africa
        Solo traveler
        Standard Single Room
        Stayed 1 night in December 2017
        Great and safe place for someone traveling alone. Clean place but breakfast was not ready at 6:30 ”
        Restaurant staff could improve. Reception staff were Excellent.
        Reviewed December 26, 2017
        Dear Guest, Thank you for sharing your experience with us. We can assure you that we strive in providing only the best service and attention at all times and will rectify the concerns immediately. We are glad that you enjoyed your stay with us and we do hope you visit again soon. Kind Regards Safari Lodge Management
        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        3.2
        Stephens from South Africa
        Couple
        Executive Suite
        Stayed 1 night in December 2017
        Waste of money”
        I paid for an Executive room, the place didn't have phones in a room, and one had to dial with a cellphone to get assistance, asked for iron only to be told the place was fully booked and they didn't have enough irons to service the requests, had to wear previous day tshirt, The cooler in the room was not working The sliding door in my room 303 not lockable The carpet on floor dirty The so called paid breakfast was almost none existant, finished by 9am
        Reviewed December 18, 2017
        Dear Guest, Thank you for taking the time to share your experience, during your time spent at Safari Lodge, with us. It is with grave concern and disappointment that we note our Facilities & Service, did not meet with your expectation. For this we sincerely apologize. We want to assure you that it is not the Standard we promote or strive to achieve and it most certainly will receive the appropriate attention. Regards - Safari Lodge Management
        Responded January 08, 2018
        Safari Lodge Hotel & Convention Centre
        5.2
        Debra from South Africa
        Couple
        Standard Double Room
        Stayed 2 nights in December 2016
        Doesn't look anything like the pictures ”
        Don't be fooled this is an old outdated hotel, food resembles a school hostel with dining in a conference room and 1980s style decor Walkways have stairs everywhere so getting luggage to the room is difficult
        Reviewed January 05, 2017
        Dear Debra, Please accept our apologies for all the inconveniences and for the late response. We have addressed these matters with senior management. Kind Regards
        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        4.7
        Louise from United States
        Family with young children
        Executive Suite
        Stayed 3 nights in April 2015
        Old Hotel ”
        Friendly staff. Good breakfast buffet
        Hotel is in dire need of an upgrade or they should drop it down to a 2 star. Rooms are old and bathrooms are outdated! Only the reception, conference rooms and restaurant have been updated.
        Reviewed April 07, 2015
        Dear Louise Thank you for your feedback. Kind Regards
        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        7.3
        Very good
        Tebogo from South Africa
        Family with young children
        Stayed 3 nights in December 2012
        cool place, but wasn't happy with breakfast. ”
        great for relaxation
        i ordered jungle oats for breakfast, and left without getting it. my little girl was disappointed each morning at breakfast
        Reviewed January 13, 2013
        Dear Tebogo, Thank for your feedback. Please accept our apologies for the inconvenience. Kind Regards
        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        3.7
        Matime from South Africa
        Couple
        Standard Twin Bed
        Stayed 1 night in December 2012
        Bad cnoditions”
        No best features
        The treatment has deteriorated.The management must look at how they provide facilities for the customers to stay at ease
        Reviewed December 25, 2012
        Dear Matime, Thank you for your feedback. Kind Regards
        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
        6.0
        Cornelius from South Africa
        Couple
        Stayed 6 nights in April 2012
        Good Hotel. (temp) staff a bit awkward.”
        Beds + room good.
        Were received very well on arrival. Rooms good but bathrooms urgently need walk in shower. Hotel had strike action and temporary staff was very awkward. Certain guests allowed at HOtel behaved themselves badly. Food choices offered to guests (lunch + supper) very monotonous. Constant repeats of the same food types. Kareoke entertainment a bit too much and continued for too long. Can't figure out the "Safari" in the Lodge name. There is no Wild life near the Hotel for tourists to see. Very misleading. Will like to visit Hotel again, if above can be considered.
        Reviewed April 19, 2012
        Dear Cornelius, Please accept our apologies on behalf of the management. Kind Regards
        Responded September 03, 2018
        Safari Lodge Hotel & Convention Centre
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