Sheraton Guilin Hotel
Sheraton Guilin Hotel
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 Sheraton Guilin Hotel
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Lobby Sheraton Guilin Hotel
Lobby
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Lobby Sheraton Guilin Hotel
Lobby
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Interior view Sheraton Guilin Hotel
Interior view
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See map Sheraton Guilin Hotel
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Excellent
Location
8.9
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What guests are saying:
Comfortable and convenient
james from Australia
Couple
Breakfast was too good and elaborate. Anden at front desk was very helpful and went out of the way to help me decide about visiting places during my free time
Vipin from India
Business traveler
Not enough information on where to eat in the hotel
DAVID from United Kingdom
Solo traveler
Don't miss reed flute cave and Daxu village. Take youf time and rent a guided service for this.
Dr from Turkey
Solo traveler
Good
Ken from Myanmar
Business traveler
The hotel is situated in a very convenient place, and travelers can reach most of of the major sightseeing spots on foot. There is also a long shpping street behind the hotel.
Tsang from Taiwan
Solo traveler
Great
Krishan from Singapore
Couple
Only stay one day in the hotel. It was very nice. Weather is cool, little rain and food is nice. We enjoy it very much.
Vui from Malaysia
Family with young children
We enjoyed our stay at the Sheraton. The tours booked through the hotel were very good. The hotel staff were very helpful and happy. We booked for one night and stayed for three.
Mary from Australia
Couple
Excellent
From 209 reviewsSee what guests said
8.0
/
10
Excellent room comfort and quality
8.4
Recommended by 80% of guests
Value for money7.7
Distance to city center0. Km
Location rating8.9
Nearest airportGuilin Liangjiang International Airport (KWL)
Distance to airport26.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Daily housekeeping

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8.4
Excellent
Room comfort & quality
Club Double Or Twin Room
Club Double Or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Elegant Double or Twin Room
Elegant Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds or 1 super ki...
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Premier Double or Twin Room
Premier Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Classic Twin Room
Classic Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
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Special Offer - Junior Suite
Special Offer - Junior Suite
...
  • Room size: 52 m²/560 ft²
  • 1 super king bed
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Connecting Family Room
Connecting Family Room
...
  • Room size: 50 m²/538 ft²
  • 2 single beds and 1 double ...
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Premier Suite
Premier Suite
...
  • Room size: 155 m²/1668 ft²
  • 1 super king bed
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Junior Suite
Junior Suite
...
  • Room size: 52 m²/560 ft²
  • 1 super king bed
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Mainland Chinese Citizens - Deluxe Room
Mainland Chinese Citizens - Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • 2 single beds or 1 double b...
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Deluxe Suite Twin, Club lounge access, 1 Bedroom Suite
Deluxe Suite Twin, Club lounge access, 1 Bedroom Suite
...
  • 2 single beds
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More about Sheraton Guilin Hotel

More about Sheraton Guilin Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Real reviews from real guests

Agoda Reviews (209)Booking.com Reviews (238)
8.0
/
10
Cleanliness8.2
Facilities7.3
Location8.9
Room comfort and quality8.4
Service8.0
Value for money7.7
Provided by verified guests of Agoda
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All guests (209)
All room types

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Showing 172 verified guest comments
12345
10.0
Exceptional
Bernard from United States
Couple
Elegant Double or Twin Room
Stayed 7 nights in January 2019
A great place to stay in Guilin”
The hotel is in a great spot on the river, downtown, great for walking around. Taxis readily available. Nice accommodations, very modern and comfortable, impeccable service, a great value.
Reviewed January 17, 2019
7.6
Very good
Yeow from Malaysia
Business traveler
Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
Stayed 1 night in December 2018
Very good”
Friendly staffs
Reviewed December 24, 2018
8.0
Excellent
Christopher from Singapore
Family with teens
Stayed 2 nights in December 2017
Recommended”
Check in easy Booked 2x Elegant room type but (special request) for connecting rooms were denied. ( excuse, no more connecting rooms) Paid extra RMB2,000 to upgrade...no choice and def too EXPENSIVE!!
Reviewed January 18, 2018
Thank you for choosing Sheraton Guilin and sharing your review on Trip advisor.We regret that we are unable to provide you with the room you need.We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again, your concerns are being addressed as we speak and we will make sure you have a better stay.
Responded March 21, 2018
Sheraton Guilin Hotel
9.2
Exceptional
Ali from Saudi Arabia
Family with young children
Classic Twin Room
Stayed 3 nights in August 2016
Lovely ”
I enjoyed staying at this hotel my kids love the play ground area at the lobby the restaurant is very good and delicious Food the rooms are not too bad old furniture but still clean and they are different standard the old building is worse than the new one and the highest floors are better than the other at the end still good hotel in a good area lots of restaurant nearby
Reviewed August 23, 2016
9.7
Exceptional
Julia from Russia
Business traveler
Stayed 1 night in November 2014
Very nice experience”
service, atmosphere, room
It was a very pleasant experience. The staff followed every request I made. The room was very nice and cosy with all the necessary amenities. Very comfortable bed. I ordered room service and was satisfied with the dish I got. I will certainly stay in this hotel again while traveling to Guilin.
Reviewed April 24, 2015
8.7
Excellent
Alec from Australia
Business traveler
Stayed 4 nights in March 2014
Good option to stay in Central Guilin”
Big rooms, nice river view, good service
Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.
Reviewed November 28, 2014
8.7
Excellent
Alec from Australia
Business traveler
Stayed 1 night in March 2014
Good option to stay in Central Guilin”
Big rooms, nice river view, good serivce
Older style Sheraton, but rooms are nice, big and well maintained. Nice lobby atrium area. Breakfast was ok, but seemed to be aimed more towards the Asian market than Wester style. Was ok though, but have had better in other Sheraton's in China. Great location near the walking street. Plenty of restaurants nearby.
Reviewed November 28, 2014
9.3
Exceptional
Patricia from Malaysia
Family with teens
Stayed 1 night in June 2014
Great location!”
location, helpful and friendly staff, cleanliness
I love the location of the hotel because it is centrally located and public transport is easily accesible. A few tourist attractions are within walking distance only. On top of that restaurants are every where within the hotel vicinity. Will definite stay back the same hotel if I ever go to Guilin again!
Reviewed June 23, 2014
8.3
Excellent
Gayle from Philippines
Solo traveler
Stayed 2 nights in November 2013
Hotel along the Li River”
Centrally located, Close to major attractions, Attentive staff
This hotel is conveniently located on Bin Jiang Road along Li River’s western bank. Guests who book a Superior Room can upgrade to a Deluxe Room without being charged. The hotel is a 40 minute drive away from the airport. It is also very close to Center Square, “Two Tower” Lake, and Elephant Trunk Hill. The famous walking street Zhengyang Jie is behind the hotel.
Reviewed November 27, 2013
9.7
Exceptional
Liem from Hong Kong
Family with teens
Stayed 2 nights in October 2013
Good Stay”
Wifi, Room, Location
The hotel is at about 45 minutes from the airport and centrally located at river side. Location was the main advantage of the hotel. Room was what I would expect for the price paid, not more and not less. The breakfast buffet very good by pricey. We made the error of booking a Li River cruise via the tour desk of the hotel. Overpriced!!!
Reviewed November 01, 2013
9.3
Exceptional
Liem from Hong Kong
Family with young children
Stayed 2 nights in October 2013
Good Stay”
Wifi.Location, Food
enjoyed our stay and would definitely recommend the sheraton to anyone looking for a central hotel... staff were friendly and helpful with good english. rooms were comfortable and the bed was heaven after the hard beds we had thru the rest of our china tour.. one problem they need to address is the delivery of food...don't expect your meals to come together..
Reviewed November 01, 2013
4.0
Chongling from Hong Kong
Family with young children
Stayed 1 night in April 2018
Acceptable”
Non smoking room with a strong smell of smoke, so I call the front office, and the staff told me that if I want I'm allowed to smoke in the non smoking room. When booked unable to choose the bed type. I intended to book 2 rooms with 1 double bed, was given by 2 rooms of 2 single beds.
Reviewed May 07, 2018
7.6
Very good
Yeow from Malaysia
Business traveler
Classic Twin, Guest room, 2 Twin/Single Bed(s), Pool access
Stayed 1 night in December 2018
Very good”
Friendly staffs
Reviewed December 18, 2018
5.2
shiu from Hong Kong
Couple
Stayed 1 night in August 2018
Not honest”
I booked a river view premium at a price 20% more than normal. When I checked in, I got a room with swimming pool view with no explanation and sorry. Bad customer service.
Reviewed August 19, 2018
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Responded August 28, 2018
Sheraton Guilin Hotel
8.8
Excellent
Muliadihardjo from Indonesia
Couple
Stayed 1 night in June 2018
good location, near shopping and food area”
good and clean hotel. food and shop just behind the hotel. value for money
Reviewed June 23, 2018
Distinguished guests, thank you for your visit to Guilin Sheraton Hotel as the destination for this holiday trip, and share your stay experience with us. We are honored to be able to make your stay feel satisfactory! We will uphold the concept of service-oriented, dedicated to provide you with warm and thoughtful service. Thank you again for our support and affirmation, sincerely look forward to you and family, friends again come!
Responded July 06, 2018
Sheraton Guilin Hotel
10.0
Exceptional
CHOU from Singapore
Couple
Stayed 2 nights in March 2018
Exceptional”
Very good location.
Reviewed March 14, 2018
Dear guest, Thank you for sharing this excellent review of your stay at The Sheraton Guilin Hotel. I am very pleased to see that you had a fantastic stay and I will be sure to share your lovely comments with the whole of my team. On behalf of the whole team here at the Sheraton Guilin Hotel we hope to welcome you back in the very near future!
Responded March 20, 2018
Sheraton Guilin Hotel
7.6
Very good
Trevor from South Africa
Couple
Stayed 3 nights in October 2017
Great location, restaurant offering average, Bene7 not advised, Club Lounge Breakfast below par! ”
The hotel is nice, friendly reception staff, room clean and bed comfy!... Club Lounge breakfast disappointing..... arrived just after 9:30am to find omelette and scramble egg section all packed away already, even though breakfast was on offer to 10am.....next morning went at opening time only to find that bread and pastries were not there, they arrived at 6:50am!.......armature service!
Reviewed October 15, 2017
5.6
Andrew from United Kingdom
Solo traveler
Stayed 3 nights in July 2017
outdated and minimal”
good staff and location. hotel feels like it's running down and about to close. room door kept jamming and plug sockets were problematic. breakfast not much choice/ creativity for 5 star - very little fruit too lobby - sparse and empty of furniture - feels like the hotel is closing down gym was the worst - good facilities but no aircon which was unbelievable and young wet kids running around inside the gym and parents shouting at them (access from the pool should not be through the gym!!) - poolside very few sunbeds so could not stay there for relaxing and smoking allowed around the pool side - I thought most high rated hotels were non smoking throughout!! The management/ owners need to visit a real 5 star hotel to see how far behind the times they are with this place
Reviewed July 11, 2017
8.0
Excellent
Alan from United Kingdom
Business traveler
Stayed 1 night in September 2015
Nothing outstanding about this hotel”
The location was good and the gym and pool were quite nice
Very nice and central location. This was more like an old 5 star Chinese style hotel than what I expected from a Sheraton. The rooms looked a little old. It was quite comfortable though. The breakfast was pretty poor and I would give it a miss.
Reviewed September 14, 2015
8.0
Excellent
Heng from Singapore
Couple
Stayed 2 nights in November 2014
Location and Spacious hotel”
Location, Pricing, Room
It was a presence stay with food/shopping just behind the hotel. It is located in front of Lijiang River. The room was clean and spacious. Staff was friendly. They even recommended me to book online since we will early by a day to get better deal.
Reviewed December 08, 2014
12345
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  • Excellent location
  • Guilin Bus Station is within 1.65 km