Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka, Shibuya, Tokyo, Japan, 150-0043 - See map
4-star Hotel
Free Wi-Fi
8.5
Excellent
/10
(5,107 reviews)See what guests said
View91
Housekeeping88
Shops82
select your datePlease enter your stay dates to see price
Shibuya Excel Hotel Tokyu

"After 1 wk snowboarding Hakuba valley mountains this was the best hotel to come and be able to explore and experience Tokyo city life."

Craig - 28 February 2020

Excel Single Room Shibuya Excel Hotel Tokyu
Lobby Shibuya Excel Hotel Tokyu
Interior view Shibuya Excel Hotel Tokyu
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Popular landmarks
Shibuya Crossing 110 m
Meiji Jingu Shrine 1.95 km
Shinjuku Gyoen National Garden 3.18 km
Tokyo Metropolitan Government Building Observation Decks 3.53 km
Tokyo Tower 4.13 km
Ginza 6.02 km
Ueno Park 9.04 km
Asakusa 10.62 km
Senso-ji Temple 10.76 km
Tokyo Skytree 11.54 km
Nearby landmarks
Shibuya Mark City 40 m
Eight Rent 60 m
Hachi Statue 90 m
WANDER COMPASS SHIBUYA 90 m
Hachiko 100 m
Shibu Chika Shopping Road 110 m
Shibuya Crossing 110 m
Shibuya Pedestrian Scramble 120 m
Shibuya-san 120 m
Aogaeru Tourist Information Center 120 m
9.7

Exceptional

Location rating score

Inside city center

This property is in high demand!

26 travelers have booked today.

Property highlightsRead all 5,107 reviews
Exceptional reputation
Recommended by 94% of guests
Fantastic breakfast
88% positive mentions
Excellent cleanliness
8.7 rating for cleanliness
Excellent service
8.4 rating for service

I called the hotel on my way to airport and they managed to find them and will keep them for me until my next visit.

Pohlay | 13 December 2019

The location is very convenient, early check in is a bonus as we were from osaka and all tired fr the journey.

DIANAWATI | 8 March 2020

Have always enjoyed my stay in this Hotel since many years.

Pankaj | 19 February 2020

Great location with great svc.

DIANAWATI | 6 March 2020

Cleanliness is also a plus.

Michelle | 9 January 2020

  • 160 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.0
Distance to city center0.0 Km
Location rating9.7
Nearest airportHaneda Airport (HND)
Distance to airport14.1 km

Rooms available at Shibuya Excel Hotel Tokyu

8.3
Excellent
Room comfort & quality
Standard Single Room - Non-Smoking
Standard Single Room - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 1 single bed
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Semi Double Room
Semi Double Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Excel Single Room
Excel Single Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Excel Twin Room
Excel Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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View Single Room
View Single Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed
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Premiere Double Room
Premiere Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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View Twin Room
View Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Standard Twin Room
Standard Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Standard Double Room
Standard Double Room
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
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Budget Twin Room
Budget Twin Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 single bed and 1 sofa bed
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Frequently asked questions

What time is check-in and check-out at Shibuya Excel Hotel Tokyu?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shibuya Excel Hotel Tokyu has a car park available for guests. Parking is available for a fee of 2100 JPY per day.

Is breakfast offered at Shibuya Excel Hotel Tokyu?

Breakfast is offered at Shibuya Excel Hotel Tokyu from 6:30 AM to 10:30 AM. There is an additional charge of 2851 JPY for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What are my dining options at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu has many in-house restaurants for hungry guests to dine-in. A Bientot, Shunsai and Estacion Cafe offer an extensive range of cuisines including French, Japanese and international.

Can special events be hosted at Shibuya Excel Hotel Tokyu?

Special events may be hosted at Shibuya Excel Hotel Tokyu. The property has indoor venues that can hold up to 294 people.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at Shibuya Excel Hotel Tokyu?

On-site venues and convenient event services make Shibuya Excel Hotel Tokyu an ideal choice for hosting events such as meetings and conferences. The business venues at Shibuya Excel Hotel Tokyu can hold up to 294 people. An extensive range of facilities and services including audio-visual equipment, Wi-Fi, meeting supplies and amenities and services is available to help make your business event a successful one.
Interested in hosting a business event? Let Shibuya Excel Hotel Tokyu know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at Shibuya Excel Hotel Tokyu?

Shibuya Excel Hotel Tokyu does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Shibuya Excel Hotel Tokyu

  • 9.2
    Exceptional
    Location

    "Good location right in front of crazy shibuya crossing, good value for money too"

    zsazsa

    |

    12 February 2020

  • 10.0
    Exceptional
    Location

    "The location is superb and you get a great value for the room."

    daniella

    |

    9 October 2019

  • 9.6
    Exceptional
    Spaciousness

    "Extra large rooms and best view of the Shibuya."

    Danielle

    |

    15 March 2020

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.7/10
Room comfort score
8.3/10
Room size
27 sqm.
Review score - Singapore
8.3/10
Better than
99
%
of Tokyo properties
Better than
97
%
of Tokyo properties
Bigger than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
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Overall rating:
8.5
Excellent
5,160 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.7
Read all reviews >
What travelers say they love:
2 mins walk from JR shibuya station, room is big and comfort...
Ho R. from Hong Kong
Solo traveler
More about Shibuya Excel Hotel Tokyu

More about Shibuya Excel Hotel Tokyu

Known for its vibrant and energetic location, the 4-star Shibuya Excel Hotel Tokyu is above the fashionable Mark City shopping mall and surrounded by other countless malls, restaurants, and bars. This 408-room hotel likes to focus on the individual needs of the guests. The property has two floors reserved specifically for women with face cream, jewelry boxes, and plants in each room. There are also rooms for non-smokers and guests with disabilities. Other features include two restaurants, airport pick-up and drop-off, and an ice machine and drinks on every floor. To reserve your stay, just use our secure online booking form.

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Most talked about facilities

Housekeeping
108 mentions
View
55 mentions
Breakfast
52 mentions
Food & Dining
34 mentions

What they offer

7.2
Very good

"Great for people who enjoy night life shopping and eating."

Hing K.

|

1 February 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

アビエント
Cuisine:European
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Shibuya Excel Hotel Tokyu from real guests

Overall rating
8.5
Excellent
From 5160 reviews
9.6Location
8.7Cleanliness
8.3Room comfort and quality
Agoda Reviews (4395)Booking.com Reviews (712)
Rating via Agoda8.5
/
10
Cleanliness8.7
Facilities8.1
Location9.7
Room comfort and quality8.3
Service8.4
Value for money8.0
High score for Tokyo
Rating
9+ Exceptional (775)
8-9 Excellent (569)
7-8 Very Good (521)
6-7 Good (152)
<6 Below Expectation (110)
Time of the year
Mar - May (529)
Jun - Aug (443)
Sep - Nov (541)
Dec - Feb (614)
Don't miss out!Popular destination! Properties in Tokyo are being booked every minute!
All guests (4395)
All room types
All languages

Show reviews that mention 

Showing 2127 verified guest comments
12345
9.0
Exceptional
Katherine from Australia
Couple
Premiere Double Room
Stayed 10 nights in January 2015

Location, Location, Location!”

3 best things: location, convenience, clean

This hotel is in a perfect location for exploring the whole of Tokyo! Get yourself a suica card as soon as you arrive and you are set to explore as you can easily use this card for all types of travel - train, bus and purchases at many outlets. My husband and I stayed at the Shibuya Excel Hotel Tokyu for 10 nights. We didn't have any of the hotel food as we felt $25 each for breakfast was too expensive since there are so many food outlets close by - make sure you checkout the Tokyu foodshow under the station: beats any supermarket I've been to here in Australia! My only grudge is their pillows - I found them really uncomfortable but my husband didn't mind them so hard. Other than that you really can't beat the convenience of this hotel, easily accessible, close to night life and shopping, and oversee shibuya crossing! Would definitely recommend this hotel and would stay again on our next trip to Tokyo!

Reviewed February 01, 2015
10.0
Exceptional
DYAH from Indonesia
Family with teens
Standard Twin Room
Stayed 4 nights in April 2017

Perfect strategic location to go anywhere in Tokyo & around”

The hotel satisfied me and meet my expectations as when I choose it earlier through Agoda. Located just in the Shibuya station, thus very easy to find meals, coffee, and take trains to airport, Fuji Kawaguchiko, JR Train & metro-subway to different places in the city. My room is facing the Shibuya crossing, it was made possible due to proactive responses from Agoda and Shibuya Excel Tokyu team since the time I booked it weeks before. The room is clean, spacious, provided with sufficient pillows, sleeping outfit. The bathroom amenities, complementary tea & coffee, are beyond the usual quality provided by other well known hotel in Asia. There's vending machine and laundromat in the my room floor, so helpful. Don't easily trust any review who claimed the bathroom is so small, it is indeed enough space with very good facility. Even hotels in Europe which located nearby the station had much smaller bathroom space then this hotel. There is Money Changer Machine in the hotel lobby (5th floor) so it's very convenience for guests to change the money! The single bed wide size is wider than the usual single bed size in Asia's hotel, so it's very comfortable. I like the open concept of wardrobe, and the WiFi connection was very good. Just within walking distance, you can go to Hachiko statue and any shops around the hotel.

Reviewed May 13, 2017
9.6
Exceptional
Sarah from United States
Group
Standard Twin Room
Stayed 5 nights in January 2018

LOCATION, CLEANLINESS, SERVICE & AMBIANCE”

If you like staying in Shibuya (like I do), this is the place to stay! 4-5 star accommodations right in the heart of Shibuya. Pros: 1. Location- the Hotel sits right on top of the Shibuya Station, talk about on/off train from your hotel room door within minutes! And the view overlooking the Shibuya crossing aint too shabby either! 2. Rooms- size is perfect, amenities are perfect, clean, modern. 3. Concierge- In-Room Massages, Luggage Transfer Service, Michelin Star Reservations, everything on point and seamless! 4. TRANSPORTATION- Tokyu Shibuya Excel is 1 of 2 hotels, the Limousine Bus will directly drop-off/pick-up to and from both the Haneda and Narita International Airports!!! For like $10-$15 USD, score! Big time! Cons: 1. PRICE- can be slightly steep amongst surrounding hotels, but such hotels probably don't have the same amenities and is definitely a walk aways.... 2. Visited in January (30-40 degrees F), and the water condensation on the windows were a problem.

Reviewed June 17, 2018
9.0
Exceptional
Lois from United States
Family with young children
Standard Twin Room
Stayed 3 nights in September 2014

Excellent location, a bit expensive, best view”

View, location, Train station

We loved our room, upgraded to high floor with the best view of shibuya crossing. You get what you pay for, room was a bit expensive but watching shibuya crossing was one of the highlights of our trip. Room was large for Japan standards. Staff was helpful but not really good English speakers. Don't miss Midori sushi on 4th floor of Mark City attached to hotel (unforgettable sushi, good Price). Tokyu Food show is accessible underneath the hotel. Convenience stores all around the area of hotel. Free in-room Wi-fi is fast enough and has strong signal. Shower curtains had funky smell, room had a hint of smoky smell (maybe from Smoking floors) but all bearable. Expensive but convenient for us especially travelling with 3y/o toddler and first timer in Tokyo. Train stations just an elevator ride away. Room 2201 has corner view, great experience. Check out was a breeze. We took airport limo bus from airport to hotel and vice versa. Very convenient especially travelling with kids and big luggages. The hotel is one of the bus stops. Travel time is almost 2 hours to and from Narita. I will definitely stay here given with acceptable price.

Reviewed September 13, 2014
9.6
Exceptional
Shelly from India
Solo traveler
View Single Room
Stayed 3 nights in December 2018

Easiest place to stay! ”

This is the second time I've stayed at Shibuya Excel Hotel Tokyu while visiting Tokyo for a few days and they make everything so convenient I keep returning. Yes, there's other hotels that are cheaper, but the location and hotel room is bigger than others I've stayed in. Limousine Buses from Narita or Haneda stop right outside the lobby doors, there's Tokyu food halls in the basement and across the street, and easy subway and bus access.

Reviewed December 14, 2018
10.0
Exceptional
Geok from Malaysia
Group
Stayed 5 nights in February 2018

Comfortable Room,Amazing Location,Helpful Stuff”

This was my 3th time check in, this time decide go for quad room with 6night stay Rooms size is much more bigger and beds still remains comfortable, the housekeeping help clean the rooms every day. The hotel location is super convenient just a doorstep can access to the Shibuya station and around hotel got such great food like ramen, curry rice and Chinese wok restaurant.... The hotel stuff is very helpful which help me to collect my goods and send email and a notice letter to remain me. I will come back to Shibuya Tokyu Excel Hotel for my next visit to Tokyo.. Cheers for all personnel, you guys make me feel like home..big claps

Reviewed March 27, 2018
10.0
Exceptional
Juhl from Philippines
Couple
Standard Double Room
Stayed 4 nights in October 2017

Highlight of our Tokyo stay”

This hotel couldn't have been better - Direct entry from Shibuya station. Overlooking the Shibuya Scramble and Hachicko. You can also get a view of the rooftop soccer field featured in the fast and the furious movie. The hotel is very busy as i assume they are fully booked but we didn't mind. Never had to wait for an elevator or service from the front desk. If this is your first time in Tokyo (Like us!) i would definitely recommend this hotel as your home base for 3-4 days where you can explore Shibuya and be only 10-15 minutes away from your hotel or wander to Harajuku (1 station away) or Shinjuku (2 stations away). There is a lot of food and shopping in and around the hotel everything is walking distance including a massive basement for Tokyu Mall that basically has everything. I couldn't say anything bad from our trip - Maybe that the mini bar was empty? Lol.

Reviewed October 27, 2017
9.0
Exceptional
Lynn from Malaysia
Group
Semi Double Room
Stayed 4 nights in October 2014

The best location you can find”

Location, Convenience, Location!

This was my second stay at Shibuya Excel Hotel Tokyu and I can't imagine staying anywhere else in Shibuya if I were to come back again. You can't find a location better than this - right in the heart of Shibuya, near to railway stations, restaurants and cafes, shopping malls and to the Shibuya scramble. Everything was within easy reach and the view was spectacular. It was fun just people watching from the hotel room. The only down side was wifi wasn't that great. We didn't have a problem with the size of the room but if you prefer more room go for premiere double.

Reviewed November 04, 2014
10.0
Exceptional
Karen from United States
Couple
Standard Double Room
Stayed 7 nights in June 2017

Great stay”

The Shibuya Excel Hotel Tokyu is located adjacent to the Shibuya train station making it VERY convenient for traveling. We had an awesome view of the Shibuya crossing which added points to the location of the hotel. The rooms were very clean and fully stocked with all the amenities every day. A coin operated laundromat on the 8th, 9th and 10th floors allowed us to pack less clothes leaving room for more goodies to bring home. The staff was more than accommodating and most spoke flawless English besides Japanese. Thank you!

Reviewed June 23, 2017
9.6
Exceptional
Chuah from Malaysia
Family with teens
Triple Room
Stayed 3 nights in April 2016

Hotel Above Shibuya Crossing And Shibuya Station”

Known for its vibrant and energetic location, the 4-star Shibuya Excel Hotel Tokyu is above the fashionable Mark City shopping mall and surrounded by other countless malls, restaurants, and bars. This 408-room hotel likes to focus on the individual needs of the guests. The property has two floors reserved specifically for women with face cream, jewelry boxes, and plants in each room. There are also rooms for non-smokers and guests with disabilities. Other features include two restaurants, airport pick-up and drop-off, and an ice machine and drinks on every floor.

Reviewed April 17, 2016
9.2
Exceptional
Ian from United States
Couple
Standard Twin Room
Stayed 3 nights in January 2019

Comfortable and well-located”

The hotel is in an excellent location. It's on top of a complex that connects via skybridge with Shibuya Station and you can reach it, and the other facilities connected to it (such as the Tokyu Department Store) in just a minutes' walk. We got to the hotel from Narita by taking the limousine bus, which departed from the Terminal 1 South Wing and went right to the door of the hotel. You can take the Narita Express train but if you have luggage be aware that you have to walk a bit (something to be aware of if you have much luggage). Our room had a great view of the Shibuya scramble crossing, the only problem slight being that quite a bit of condensation appeared on the inside of the windows during the night - our stay was during 10-11 C degree weather. We didn't use the hotel restaurant so no comments on that. I would stay here again if traveling with just adults. I don't think the area is all that suited for tourists with young children.

Reviewed January 21, 2019
9.0
Exceptional
Isabella from Denmark
Group
Standard Twin Room
Stayed 15 nights in July 2009

Great hotel in the heart of Shibuya.”

Very clean rooms, great location and nice staff. Limousine bus directly from the airport to the hotel. (and the other way)
Breakfast not included.

Shibuya Excel Hotel Tokyu has a great location, just in the heart of Shibuya and right next to Shibuya station. The rooms are very clean, comfortable and just the right size. The staff speaks good English and are very helpful if you have any questions. A great useful thing is the free internet, which is included in all rooms. Unfortunately this hotel doesn't include breakfast and their restaurants are very expensive, so I recommend buying your own breakfast in the supermarket to have in the room.

Reviewed July 20, 2009
10.0
Exceptional
Radhika from United Kingdom
Group
Stayed 3 nights in June 2018

Excellent Tokyo hotel”

I booked the Excel Shibuya for my first trip to Japan having read some great reviews of the hotel. Our stay exceeded that completely!! Firstly the location of this hotel is Incredible... directly within shibuya station practically. From the glass elevator you can are overlooking shibuya crossing. Yhe view is simply stunning and so practical as a point of access to get around Tokyo. The hotel is clean and comfortable with excellent toiletries and a lovely shower. The breakfast is wonderful and you can choose between Japanese set meal or western buffet. I cannot recommend this hotel enough and will stay here again when I return to Tokyo!

Reviewed July 01, 2018
9.3
Exceptional
Graham from Australia
Business traveler
Standard Double Room
Stayed 5 nights in August 2010

Shibuya Excel Hotel is the best”

Great location with access to all the rail netwroks, fantastic views, clean, comfortable and very accomodating to the 'western' traveller without compromising the lovely Japanese culture.
I honestly cannot think of anything that I did not like. The only thing I found difficult was finding the entry and exit to the hotel foyer when i first arrived!! Maybe some more signs for silly people like me.

The Shibuya Excel Hotel was my first stay in Tokyo Japan. I must say it was the most wonderful experience. The Hotel is brilliantly located, has the best views, lovely and clean and tidy and very quiet. Very relaxing to return to after a busy day exploring this wonderful part of the world. The staff are great ambassadors for Japan and maintain that lovely warmth, respect and friendliness of all Japanese people. I have no hesitation in recommending the Shibuya Excel to anyone who is looking for a reasonably priced, comfortable hotel in Tokyo. The longer you stay the better!!!

Reviewed September 08, 2010
8.7
Excellent
Huong from United States
Solo traveler
View Single Room
Stayed 2 nights in March 2010

Great Location, Great Nightlife”

Great location Great views of Shibuya Friendly Staff
Hard to find Had a long wait for the room and there were quite a few people waiting but very few chairs to sit in

The biggest selling point is the location. It is right there in the middle of Shibuya, just a skip and hop to the infamous Shibuya 109. The hotel is very busy and there is a bit of a wait for help. I actually got cut off by a couple of other people staying there while waiting in line for things. I asked for early check-in and even though I was told it was ok, I ended up waiting almost until the regular check-in time to get into my room. Since I asked for it, they were going to charge me an additional fee but didn't tell me so. I didn't know about the fee until someone told me they were waving it since the room took so long. Everyone at reception spoke excellent English which was very helpful. There are 2 glass elevators leading up to the rooms which offered a great view of Tokyo. The room itself was a good size with free internet (via dsl cable that was already in the room), a niffy alarm clock with buttons for all of the lights in the room, a vanity table with good lighting, tv, mini frig, hot water pot, tea, robes, slippers, etc. There's also a shuttle service to and from the hotel and airport for 3000 yen. The hotel may be right across from the train station in the Mark City Building, but it was hard to find. The lobby/reception is actually on the 5th floor. The first couple of floors is a shopping mall. You need to find a small room with an elevator that will take you to reception. That room is right across from the escalators that are outside. From there you take another elevator to get to your room. The food available there was extremely overpriced so I never ate at the hotel, but there are great places to eat all around Shibuya, some of which are open 24/7. Many places are open late in Shibuya and I always saw people walking around and hanging out. It's easy to get around to Shinijuku from Shibuya, but you'd have to do a bit of train changing and it's a long train ride from major tourist attractions like Asakusa, Ginza, Fish Mar

Reviewed April 12, 2010
9.0
Exceptional
Pauline from Singapore
Family with young children
Triple Room
Stayed 5 nights in December 2009

The best location thus far!”

Prime location (if you love Shibuya), sizable (for Tokyo standard!) clean, well-maintained rooms
They could provide body lotion in the room which was much needed especially for the cold and dry winter period in Tokyo. Website listed prices were a tad steep unless you manage to get good deals via 3rd party agents such as Agoda.

This is my first time staying at Shibuya Excel and I think this is by far the best location compared to my previous stays at Shinjuku and Shiodome areas. The hotel is in the centre of all the buzz in Shibuya. It was so convenient to access the train station, food outlets and shopping. We didn't have to travel beyond Shibuya if we didn't want to. The triple room had 3 beds wide enough to sleep 1 adult and 1 child per bed rather comfortably, which was what we did. I would certainly stay in this hotel for future trips to Tokyo. I saved a great amount of money booking through Agoda compared to the prices listed on the hotel's official website. I particularly liked the 24 hour online chat customer service which I found helpful for late sleepers like myself.

Reviewed December 30, 2009
9.6
Exceptional
Elizabeth from United States
Solo traveler
View Single Room
Stayed 2 nights in April 2018

Exceptional”

My go-to place in Tokyo. An incredibly convenient yet secure location above Shibuya Station, with a direct bus to both airports out back and amazing views of the city by both day and night. Rooms are compact, as one would expect for Tokyo, but the space is clean, stylish, and well-utilized, so the single rooms are intimate but never cramped. (The enormous picture windows definitely help - the view of the city from the upper floors is truly something to behold.) The staff are unfailingly kind and helpful, and speak excellent English. A huge bonus is the opportunity to store your luggage in the hotel office, which is a great way to sightsee before or after checking in/out without having to lug your stuff around. Plenty of free amenities are included in each room, including toiletries, slippers, coffee and tea, hair bands, razors, and shaving cream. Literally steps from everything in Shibuya, yet the rooms are extremely quiet. No better value for the money.

Reviewed April 10, 2018
8.0
Excellent
Penti from Indonesia
Family with teens
Semi Double Room
Stayed 3 nights in March 2010

Easy Access, in Front of Famous Hachiko statue!”

Located in front of Shibuya station, in Shibuya Mark City, where in second floor has a connecting floor to Shibuya Station.
nothing..

I Love this Hotel! Last March is my second time to stay in Shibuya Excel Hotel Tokyu Tokyo, and I still satisfied with this hotel. This hotel is not a fancy 5 star hotel, but has a superb location, clean room, small but not too tiny rooms (we still have enough space with our 2 big luggage). Near Shibuya stations means near restaurants and cool shopping areas! It is located just in front of Shibuya station, a JR station and has a connecting floor from the hotel to Shibuya station. Easy access to go to every part of Tokyo. It's also connected to Tokyu Department Stores, who has a kids play area in the roof top. Definetely will stay in this hotel again!!

Reviewed April 12, 2010
9.6
Exceptional
Renee from Singapore
Solo traveler
View Single Room
Stayed 4 nights in January 2018

Glad of my choice”

The are 2 things I will choose to return to Shibuya Excel for 1) every room comes with a smartphone with WiFi and local calls/SMS that you can take out with you. Google map app is already installed. The phone has local number that my local friends can call me at. I hardly use my iPhone and the data plan I bought. 2) location - right by Shibuya Station with JR and metro lines. Shibuya Excel Hotel is one of the Airport limousine bus drop off/pick up stop. Much more convenient to take the limousine bus to/fro airport than JR train. Hotel sits right by the famous Shibuya crossing and I can watch the crossings from my room. There are several economical Japanese eateries or cafes for breakfast if you are not opting for hotel breakfast. There is a mall Mark City attached to hotel with supermarket and a long food gallery Food Show in the basement with lots of Japanese food choices and fresh fruits.

Reviewed January 30, 2018
10.0
Exceptional
Sean from United States
Couple
Standard Double Room
Stayed 4 nights in August 2017

When In Tokyo, Stay At SHIBUYA EXCEL!”

There are no cons! The hotel is literally in top of the Shibuya Train Station, Shibuya Crossing and the underground FOOD COURT! There is no better place to stay. It is so convenient for traveling and there are so many places to eat at surrounding the hotel. The best ramen and Kobe beef skewers are a block away from the hotel, past Shibuya Crossing in front of Wendy's. If you're looking for gifts to take home, Don Quixote is about 2 blocks away. The hotel has very good English speaking staff and are very friendly. The rooms are extremely clean and spacious, nit common among hotels in Tokyo where rooms are very cramped and small. You have a choice of either a western and Japanese breakfast, we always did the western and enjoyed Japanese cuisine all day. Trust us, this is hands down the best hotel for the price you're paying with all the conveniences a traveler needs.

Reviewed September 03, 2017
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Shibuya Excel Hotel Tokyu
|Excellent 8.5
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  • Exceptional location
  • Shibuya Crossing
  • Shibuya Train Station is within 0.19 km
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