Shibuya Excel Hotel Tokyu
Free Wi-Fi
2017

Shibuya Excel Hotel Tokyu

1-12-2 Dougenzaka, Shibuya, Tokyo, Japan, 150-0043
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Excel Single Room Shibuya Excel Hotel Tokyu
Excel Single Room
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    Lobby Shibuya Excel Hotel Tokyu
    Interior view Shibuya Excel Hotel Tokyu
     Shibuya Excel Hotel Tokyu
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     Shibuya Excel Hotel Tokyu

    Shibuya Excel Hotel Tokyu Reviews

    8.5
    Excellent
    /10
    (3861 reviews)See what guests said
    8.7
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about Shibuya Excel Hotel Tokyu

    Things you'll love

    • 160 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.7
    See map
    Better than 99% of properties in Tokyo
    Exceptional location - Inside city center
    Popular
    Nearby
  • Meiji Shrine1.98 km
  • Roppongi Hills2.68 km
  • Shinjuku Gyoen Park3.31 km
  • Tokyo Metropolitan Government Buildings3.5 km
  • Tokyo Tower4.14 km
  • Tsukiji Outer Market6.45 km
  • Odaiba7.91 km
  • Asakusa-Jinja (Asakusa Shrine)10.84 km
  • Tokyo Skytree Town11.6 km
  • Tokyo Disneyland16.72 km
  • This property is in high demand!

    Booked 32 times in the last 2 days | 9 travelers are looking at this property right now

    Value for money8.0
    Distance to city center0.0 Km
    Location rating9.7
    Nearest airportHaneda Airport (HND)
    Distance to airport14.1 km

    Rooms available at Shibuya Excel Hotel Tokyu

    8.3
    Excellent
    Room comfort & quality
    Excel Single Room
    Excel Single Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Semi Double Room
    Semi Double Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    View Single Room
    View Single Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 single bed
    Enter dates to see prices
    Excel Twin Room
    Excel Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Single Room - Non-Smoking
    Standard Single Room - Non-Smoking
    ...
    • Room size: 20 m²/215 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Premiere Double Room
    Premiere Double Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    View Twin Room
    View Twin Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds
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    Triple Room
    Triple Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
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    More about Shibuya Excel Hotel Tokyu

    More about Shibuya Excel Hotel Tokyu

    An overview

    Known for its vibrant and energetic location, the 4-star Shibuya Excel Hotel Tokyu is above the fashionable Mark City shopping mall and surrounded by other countless malls, restaurants, and bars. This 408-room hotel likes to focus on the individual needs of the guests. The property has two floors reserved specifically for women with face cream, jewelry boxes, and plants in each room. There are also rooms for non-smokers and guests with disabilities. Other features include two restaurants, airport pick-up and drop-off, and an ice machine and drinks on every floor. To reserve your stay, just use our secure online booking form.

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    All electricity will be down due to electrical inspection on January 20, 2020 from 01:00 AM to 05:30 AM. Guests staying on January 19, 2020 might be affected by the outage.

    Reviews of Shibuya Excel Hotel Tokyu from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3861)Booking.com Reviews (758)
    8.5
    /
    10
    Cleanliness8.7
    Facilities8.1
    Location9.7
    Room comfort and quality8.3
    Service8.4
    Value for money8.0
    All languages
    All guests (3861)
    All room types

    Show reviews that mention 

    Showing 1974 verified guest comments
    12345
    10.0
    Exceptional
    Raquel from Malaysia
    Family with young children
    Standard Double Room
    Stayed 1 night in May 2019

    Perfect location in Shibuya”

    Perfect location , this is the hotel closest to the crossing. The lobby has direct access to Shibuya station (3F) and they have an exit to the crossing (1F elevator). They have rooms of varying bed size and was offered to upgrade my choice of bed size upon checkin. During checkin, the staff has kindly explained the airport limousine service, that they can reserve a slot for you. The terminal is on the same floor as reception lobby 5F. It was so convenient for us with one kid of 6yrs old. This was our 3rd hotel in our 10-day holiday in Japan, and the last hotel before flying out - so the direct access to limousine airport bus bus stop is a plus! In the elevators, you can view the crossing and no need to get to Magnet bar across the street. 3F has convenience store and a Starbucks and this is the floor with access to subway. All in all I am very satisfied with this hotel and will definitely book for next stays in Shibuya.

    Reviewed May 30, 2019
    10.0
    Exceptional
    Yna from Philippines
    Family with teens
    Superior Twin Room
    Stayed 4 nights in June 2019

    The Perfect Choice”

    There is no better location if you want convenience. It is right above Shibuya station and from the elevators, you will be looking down at the famous Shibuya Crossing. Shopping and dining options even within a 5-minute walk are endless. The rooms are not that small and are very comfortable. Water pressure and air conditioning were great. The airport limousine terminal is just right at the hotel back entrance. It didn't even take us 20 seconds to get there. I love this hotel and would recommend it to anyone.

    Reviewed June 13, 2019
    4.0
    Li from Singapore
    Group
    Quad Room
    Stayed 3 nights in June 2019

    Acceptable”

    Poor room cleaning. Only tided bedsheets amd refill bottled water. Rubbish was not cleared; Found used tissues beside bedside. Hotel room deco was pretty old. Would not recommend if you are looking for comfort stay.

    Reviewed June 07, 2019
    10.0
    Exceptional
    SAM from Malaysia
    Family with teens
    Standard Twin Room
    Stayed 2 nights in June 2019

    Good Location”

    Fantastic location especially if you want to shop near Donki Quote. Shibuya Crossing is just next to the hotel. u can see it right in your room.

    Reviewed June 24, 2019
    9.6
    Exceptional
    May from United Arab Emirates
    Couple
    Standard Double Room
    Stayed 3 nights in February 2019

    Best Hotel in Tokyo/Shibuya”

    this is the best hotel in Shibuya - Tokyo as i have been to many hotels and sure will come back to this one, little overpriced but worth the price, located right next to the famous shibuya crossing and few steps within Shibuya station

    Reviewed April 26, 2019
    9.6
    Exceptional
    Kum from Singapore
    Couple
    Standard Twin Room
    Stayed 3 nights in March 2019

    My fav hotel in Tokyo”

    This is my second time stay in this hotel.. Love love love the location, super convenient from and to airport as direct stop for airport limousine bus. Major subway/JR station directly below hotel so it's super convenient to move around in Japan. Just directly next to famous Shibuya's crossing and surrounded with shopping and eateries. Staffs speaks English and friendly. They allowed us to deposit my luggage for a week after we checked out made us travel easier to Kyoto/ Osaka and return back to Tokyo. We stayed in Shinjuku when return but we prefer Shibuya's hype and vibrate atmosphere. Will definitely be back!!!

    Reviewed April 17, 2019
    8.8
    Excellent
    Jileen from Singapore
    Family with teens
    Standard Twin Room Nonsmoking
    Stayed 2 nights in April 2019

    Excellent location”

    Location was superb. Super easy to connect with Airport Limousine bus to Haneda or Narita. Lots of food and necessities in the area. Active at night. Directly above Shibuya Mark City. Though the hotel can have a view of the famous Shibuya crossing, it does not seem like the F&B outlets has a view of it. It is a waste.

    Reviewed April 04, 2019
    9.6
    Exceptional
    Debbie from United States
    Couple
    Standard Double Room
    Stayed 1 night in March 2019

    Exceptional”

    This was the perfect location for us who were only in Tokyo for 2 days. We even asked for a higher floor so we could see the city and she gave us an upgrade to the 22nd floor. Staff was very accommodating and helpful with suggestions and instructions for finding our way! The airport shuttle goes directly to hotel.

    Reviewed April 04, 2019
    8.8
    Excellent
    E from Indonesia
    Family with teens
    Standard Twin Room
    Stayed 2 nights in March 2019

    Convenient hotel in the heart of Shibuya”

    The Premier room we booked was very spacious... king sized bed, double sofa, dressing and study desk. A great plus for Tokyo. Walking distance to all the shopping and food in Shibuya. The station is literally across the road and it adjoins via department stores as well. The airport limousine bus stops on the 5th floor of the hotel where the lobby is. Making it really convenient for travellers with luggage to travel to and from the airport.

    Reviewed March 31, 2019
    8.4
    Excellent
    Tammy from Singapore
    Family with young children
    Stayed 3 nights in March 2019

    Excellent location, spacious rooms”

    Pricey but the location was excellent, right in the middle of Shibuya, directly connected to various train lines to get around Tokyo. The lift lobby has a good view of the Shibuya crossing too! Airport limousine transfer was also conveniently located on the same floor as the lobby. Only gripe I have is with the washer and dryer - washer didnt seem to have any detergent, and the dryer needed cleaning, there was lint in my clothes after the drying cycle. Otherwise, we loved our stay in Shibuya excel hotel and will stay here again!

    Reviewed March 26, 2019
    8.8
    Excellent
    Elaina from Singapore
    Couple
    Quad Room
    Stayed 3 nights in January 2019

    Great Location”

    love the staff, the location and the experience, however sadly to mention, only 3 level have washing machine and each level only have 1 dryer and 1 washer and it is very costly. beside that all is good

    Reviewed March 19, 2019
    8.4
    Excellent
    zsazsa from Indonesia
    Solo traveler
    View Single Room
    Stayed 1 night in February 2019

    great location in Shibuya”

    I have stayed 3x at this hotel because of the location & ladies floor facilities. Front desk staffs need to be more attentive, they are busy on the phone and ignoring the guest. Other than that, this hotel is a nice place to stay in Shibuya area.

    Reviewed February 19, 2019
    9.2
    Exceptional
    Chak from Hong Kong
    Couple
    Premiere Double Room
    Stayed 4 nights in February 2019

    Great location”

    Easily assessible from Narita airport direct by JR NEX. Located in Mark City above the Shibuya Station & surrounded by departmental stores & drug stores for shopping & eating. Polite staff & pleasant stay.

    Reviewed February 12, 2019
    8.4
    Excellent
    Michael from Philippines
    Couple
    Semi Double Room
    Stayed 1 night in June 2018

    Centrally located”

    When in Shibuya, we stay in this hotel. Well, not so much a good bang for the buck as it can be pricey here. The best thing about this hotel is its location. There’s a mall in the building, good izakayas and yakitori places near the neon-lit pachinko pinball gaming centers, and trip advisor awarded steak and yakiniku joints around the block... Oh, and you will find the Hachiku statue and the Shibuya Crossing or “The Scramble” (world’s busiest intersection), right across the street from the hotel. In some of our stays, we could even see these landmarks from the bedroom window.

    Reviewed January 30, 2019
    7.2
    Very good
    Kaelyn from Singapore
    Family with young children
    Excel Twin Room
    Stayed 3 nights in May 2019

    Rude staff service”

    A 5 star hotel with 1 star staff. Staff is rude and unwilling to help. And many staff does not know English. A 3 star hotel nearby has better service and staff are able to understand and speak English.

    Reviewed June 19, 2019
    9.2
    Exceptional
    Wileen from Singapore
    Couple
    Standard Double Room
    Stayed 1 night in December 2018

    Excellent location”

    We enjoyed our stay because this hotel was in the Heart of shibuya. Its impossible to see Shibuya crossing from the room, but you can catch it from the lift lobbies / restaurants / lifts. I feel that the staff arent as "warm" as the other hotels I stayed in..Check in was at 2pm, and we werent allowed to check in at 11am +collect key later until i requested for such process. But our rooms were upgraded, yay! Housekeeping does minimal housekeeping (only makes beds, and clears the bin but not so much of clearing empty milk cartons beside the bin, so do not expect much from that). Otherwise, the room is clean, serves what it needs to, and location is fantastic :)

    Reviewed January 10, 2019
    8.0
    Excellent
    Christine from Indonesia
    Couple
    Superior Single Room
    Stayed 4 nights in December 2018

    Very good”

    A little bit not flexible about check-in prosedure, so when u arrived in the morning you can’t do the check in first until u wait the time to collect the key, but you must wait till noon to do check in and when the hotel already crowded you still also must queuing from the last line, and I’m in that condition feel realy not comfortable

    Reviewed January 09, 2019
    8.8
    Excellent
    sittipun from Thailand
    Family with young children
    Semi Double Room
    Stayed 1 night in January 2019

    Good view ”

    From the hotel you could see the Shibuya crossing, an outstanding view. The room I booked was quite big. The staff were friendly and helpful. I've went to Tokyo a lot of times and I always book this hotel (if it was free tho :D). Great hotel.

    Reviewed January 05, 2019
    9.6
    Exceptional
    WENDY from Singapore
    Family with teens
    Semi Double Room
    Stayed 3 nights in December 2018

    Excellent choice for Tokyo ”

    First of all, the location is unbeatable, at the heart of everything. Lots of food choices and shopping and great transport connections. The airport limo service is a life saver if you have lots of luggage. Most staff speak some English and they were all very helpful and responsive. Room size is decent for a Tokyo hotel but we struggled to fully open up 2 big luggages. If you are driving the entrance can be hard to locate as we made 3 rounds before finding it and only after some help from locals. It is located able Shibuya Mark City Mall. Would definitely stay again

    Reviewed December 31, 2018
    8.4
    Excellent
    Minnelli from Malaysia
    Family with young children
    Quad Room
    Stayed 4 nights in December 2018

    Superb Location ”

    I have nothing to complain about the location because the subway just underneath the hotel, pharmacies, convenient store and restaurants or cafes are everywhere. Everything was just so convenient for us especially travelling with kids. But there's only 1 particular thing that disappoint me, when we rest in the room after a whole day walk, the television really have nothing to watch except news or documentary in japanese language. No movie or cartoon for my kids. Basically, only Japanese channels. At least they have few option for other languages. We are foreign tourist, cant expect us to understand japanese show. I hope the hotel will consider to add in few more channel in English or Chinese or Bahasa in future.

    Reviewed December 22, 2018
    12345
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    Shibuya Excel Hotel Tokyu
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    • Exceptional location
    • Meiji Shrine
    • Shibuya Train Station is within 0.19 km