Silken Amara Plaza Hotel
Silken Amara Plaza Hotel
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Basic Room - Bathroom Silken Amara Plaza Hotel
Basic Room - Bathroom
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Lobby Silken Amara Plaza Hotel
Lobby
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Lobby Silken Amara Plaza Hotel
Lobby
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Interior view Silken Amara Plaza Hotel
Interior view
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Very good
Location
7.5
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Silken Amara Plaza Hotel

Recently renovated
Very good location
Excellent
From 61 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.6
Value for money7.8
Distance to city center1.0 Km
Location rating7.5
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bar

Room choices
8.2
Excellent
Room comfort & quality
Triple - 2 Single Beds + 1 Extra Bed
Triple - 2 Single Beds + 1 Extra Bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 semi double beds and 1 so...
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Room with private balcony
Room with private balcony
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  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
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Comfort Room
Comfort Room
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  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
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Basic Room
Basic Room
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  • Room size: 14 m²/151 ft²
  • City view
  • 1 queen bed
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Junior Suite
Junior Suite
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  • Room size: 36 m²/388 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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DOUBLE CLUB - ROOM ONLY
DOUBLE CLUB - ROOM ONLY
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  • Balcony/terrace
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Double Club
Double Club
...
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    Double or Twin CLUB - ROOM ONLY
    Double or Twin CLUB - ROOM ONLY
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      Double Single Use Basic
      Double Single Use Basic
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        Twin Room
        Twin Room
        ...
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          More about Silken Amara Plaza Hotel

          More about Silken Amara Plaza Hotel

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          Real reviews from real guests

          Agoda Reviews (61)Booking.com Reviews (1704)
          8.0
          /
          10
          Cleanliness8.6
          Facilities7.7
          Location7.5
          Room comfort and quality8.2
          Service8.3
          Value for money7.8
          Provided by verified guests of Agoda
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          Showing 49 verified guest comments
          123
          2.0
          Chirapa from Thailand
          Couple
          Comfort Room
          Stayed 2 nights in September 2017
          Bad services!!!”
          I travel a lot and many countries, sometimes I forgot something in the Hotel and I've got it back any. Also here, I forgot something in the room and I sent e-mail to asked them if they found it in the room or not. Surely they found it and it was easy to send it back to me by post and I wanted to pay for the courier, but they couldn't sent it back to me because maybe it's not necessary things for them but it's important for me!!!!
          Reviewed September 15, 2017
          Mrs. Chirapa, As indicated in our mail dated 13th september, our hotel policy is not to send items abroad. The courier companies ask us to declare what we are sending and we never check what is inside the forgotten bags , besides they usually ask a credit card details, due to privacy policy we are not allowed to give this kind of information. In our mail we asked you to contact directly a courier company to manage themselves the shipment. For Silken Amara Plaza is always very important to provide a good qualiy service in all aspects. Sincerely, Hotel Silken Amara Plaza
          Responded September 29, 2017
          Silken Amara Plaza Hotel
          8.0
          Excellent
          Bryan from Philippines
          Couple
          Comfort Room
          Stayed 4 nights in June 2016
          Nice and good location”
          Hotel is clean and location is good. Very close to public bus and transport. Rooms are not that modern though. If you are young couple seeking adventure, prefer to stay in a more modern hotel closer to the beach and old town. Though everything in San Sebastian is accessible.
          Reviewed July 01, 2016
          10.0
          Exceptional
          Monica from Australia
          Solo traveler
          Comfort Room
          Stayed 5 nights in May 2016
          My opinion”
          I had a very pleasant stay, staff were friendly, efficient and helpful. The hotel offers a pleasant environment with a nice atmosphere.
          Reviewed June 06, 2016
          10.0
          Exceptional
          Chua from Singapore
          Solo traveler
          Comfort Room
          Stayed 3 nights in May 2015
          Good location”
          Location, price and accessibility
          Reviewed December 22, 2015
          8.0
          Excellent
          Nathalie from Australia
          Couple
          Comfort Room
          Stayed 1 night in August 2015
          Beautiful Hotel & Friendly Staff”
          Customer Service, beautiful hotel, value for money
          Staff were very friendly and helpful & rooms were great and as described. A little far to be walking everywhere in town but public transport is very close and easy.
          Reviewed October 02, 2015
          6.7
          Good
          Matthieu from France
          Couple
          Comfort Room
          Stayed 1 night in June 2015
          Good hotel”
          The room is nice. Staff too.
          A bit far from the centre. 15 minutes walking. Internet is really too slow. Apart from that, it's good.
          Reviewed June 13, 2015
          8.0
          Excellent
          Nicky from United Kingdom
          Couple
          Comfort Room
          Stayed 3 nights in November 2014
          Convenient for the airport links”
          Comfortable bed, convenient for airport links, friendly staff
          We had a long weekend in San Sebastian, this hotel is really easy to get to from Bilbao as the airport bus stops outside the door. It's about a 25 minute walk into the old town (but you may appreciate the walk after all of the amazing food!) The staff are very friendly. Bedroom was spacious with big comfortable bed, out air conditioning didn't work so it was quite warm. The hotel is great if you don't mind a walk into town and cheaper than most hotels in the centre.
          Reviewed November 11, 2014
          7.7
          Very good
          Rafael from Spain
          Couple
          Stayed 1 night in December 2013
          Value for Money”
          location, price, staff
          I travelled many days a year and stay in different hotels - this hotel is great for the price to explore San Sebastian - we paid $100 and was close enough to San Sebastian City Center as to walk to it- Playa de La Concha, Old Town - all near by ... however it is not IN DOWNTOWN - you have to walk. Clean, neat, plain room
          Reviewed December 23, 2013
          8.0
          Excellent
          Hung from China
          Business traveler
          Basic Room
          Stayed 1 night in October 2013
          Comfortable and convenient ”
          Free wi fi, clean room and reasonable price
          The hotel is next to autobus station, if your room facing to it will be quite noisy, but the location is not near old town where most tourists hanging around, 15mins walk to the beach and almost 20 mins walk from the old town. staff are friendly and helpful with good eng.
          Reviewed October 27, 2013
          9.0
          Exceptional
          Peter from Canada
          Couple
          Basic Room
          Stayed 2 nights in September 2013
          We went to San Sbastien for sightseeing & beaches”
          Modern, clean & adjacent to bus terminal
          We had two very good dinners at the hotel which were very reasonable and well presented, delicious and had variety of things to choose from. It was a bit noisy where it was located and a good walk to the beaches, but reasonably priced and we didn't mind walking to the centre of things.
          Reviewed October 15, 2013
          8.7
          Excellent
          LINDA from United Kingdom
          Couple
          Comfort Room
          Stayed 4 nights in September 2013
          Comfortabl e hotel well placed for transport links”
          Proximity to bus and train terminals - couldn't be better.....pleasant walk to beach and centrebut does take approx 15 mins.
          Reviewed October 08, 2013
          7.3
          Very good
          Heidi from Australia
          Couple
          Comfort Room
          Stayed 5 nights in August 2013
          Perfect for what we needed-clean and comfy”
          Location, price, bathroom
          Perfect for what we needed - clean, Comfortable 20min walk to town beaches restaurants. Easy access fromairport to hotel
          Reviewed August 29, 2013
          7.3
          Very good
          Clare from Australia
          Couple
          Comfort Room
          Stayed 5 nights in August 2013
          Good hotel, close to transport”
          Good size room
          Our stay was great - at first it felt like it was a long walk (about 25mins) to the beach and the old town, but then we really enjoyed the walk home after a late dinner of tapas! It is a little far though if you do not want to walk that far to the beach. The location is perfect to catch the bus as it is literally next door to the bus station. There is a long strip of shops nearby too that lead all the way into town. Good food downstairs and good internet (if you ask for the business connection as it is faster).
          Reviewed August 18, 2013
          5.0
          Sharen from Australia
          Couple
          Comfort Room
          Stayed 6 nights in July 2013
          The penny pinching will annoy you”
          large room & bathroom
          A stay at this hotel should be comfortable. Rooms are large, it is only a short walk to the centre of town (a little further to the beach and old town) and the bus depot next door did not keep us awake. However; what you will notice about this hotel is it's stingyness and mean spirit. Wifi barely works in the room and they force you to log in every time you return to the hotel. A real nuisance when you're using a smart phone. If you provide wifi, make it easy for guests to access! The hairdryer requires you to hold a button for it to stay on. A real annoyance and something you expect from a cheap budget hotel. The poor service score is due to the fact that we don't ask much from hotel service. No extra towels, kids bedding, etc. All we requested was a double bed and we did this when we made our booking, about four months in advance. We were given a twin room and despite a 6 night stay, the hotel would not change us to a double room. Our lasting impression of this hotel is of a mean spirit.
          Reviewed July 18, 2013
          4.0
          Ralph from United Kingdom
          Group
          Triple - 2 Single Beds + 1 Extra Bed
          Stayed 3 nights in June 2013
          Central but nothing special.”
          Bus station next door.
          Not up to what one would expect of a 4 star hotel.Totally surrounded by busy roads & bus station with large buses coming & going all day & night.No outside sitting area to have a drink/relax.20 minutes walk to the sea. Would not recommend unless you need to be near the bus station.
          Reviewed June 29, 2013
          5.7
          Yue from Singapore
          Couple
          Comfort Room
          Stayed 1 night in June 2013
          Ok for a short stay”
          english speaking staff, decent location and underground carpark
          I will think this is a rather worn out 4 stars hotel. It needs refurbishment and once this is upgraded, it will be a great hotel. The cupboards are old, air con does NOT work. When we first reach the room, we found the room to be very noisy, only to find out that the window was opened. Upon closing it, we realize the air con does not work. Luckily for us, we were there only for 1 night, and the temperate at night was rather cold. Thus, we could sleep with window closed and minimal air ventilation. Nonetheless, as the air ventilation was bad, there is a stale smell in the room/ corridor. Adding lavender in the hotel may work. Wifi in the room works fine. Location is not too bad, abt 10 min bus ride to old town. Parking is decent and it allows us multiple entry with only 1 day flat fee. Staffs speak good english and very helpful. For a short stay (not in summer), i will think it is manageable.
          Reviewed June 10, 2013
          7.7
          Very good
          Marcus from Singapore
          Couple
          Comfort Room
          Stayed 1 night in April 2013
          Nice hotel but a little distance from beach”
          Comfort, Internet, Friendly Staff
          Reviewed May 07, 2013
          8.0
          Excellent
          Regina from Philippines
          Couple
          Comfort Room
          Stayed 4 nights in September 2012
          Excellent location”
          comfortable bed, clean bathroom and very good breakfast
          Very nice hotel in a fantastic place, I love San Sebastian! Loved the bar and restaurant in the hotel. Fantastic breakfast. Comfortable beds and clean bathrooms. Airconditioning not so great.
          Reviewed March 29, 2013
          10.0
          Exceptional
          hao from China
          Couple
          Stayed 1 night in February 2013
          lovely hotel with great service”
          great location, comfort room
          nice cleaning area, with lots of bar, restaraunt near by, great location, great design of hotel room, waiter friendly, comfort stay. car park rate:17 euro per day.
          Reviewed February 18, 2013
          8.0
          Excellent
          Jeremy from United States
          Couple
          Comfort Room
          Stayed 2 nights in July 2012
          Can't complain”
          Service, and staff
          It's about a 10-15 mins walk to old town but the price and rooms are great. There are small cafes and bars nearby so if you get a craving for a midnight snack it's just a short walk away. Parking is below but kind of a pain and the the spots are small, but it's Spain so it's all about the same every where
          Reviewed January 05, 2013
          123
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