Sorell Hotel Ruetli
Sorell Hotel Ruetli
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Single Room - Bathroom Sorell Hotel Ruetli
Single Room - Bathroom
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Lobby Sorell Hotel Ruetli
Lobby
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Lobby Sorell Hotel Ruetli
Lobby
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Interior view Sorell Hotel Ruetli
Interior view
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Exceptional
Location
9.0
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Sorell Hotel Ruetli

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 67 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.6
Recommended by 86% of guests
Value for money7.6
Distance to city center0km
Location rating9.0
Nearest airportZurich Airport (ZRH)
Distance to airport10.1 km
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.0
Very good
Room comfort & quality
Standard Double King Bed
Standard Double King Bed
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 2 single beds
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Standard Twin
Standard Twin
...
  • Room size: 28 m²/301 ft²
  • Street view
  • 2 single beds
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Superior Double King
Superior Double King
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 1 king bed
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Superior Queen Room
Superior Queen Room
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 1 queen bed
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Single Room
Single Room
...
  • Room size: 12 m²/129 ft²
  • Street view
  • 1 single bed
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Family
Family
...
  • Room size: 28 m²/301 ft²
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Superior Single
Superior Single
...
  • Non-smoking
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Standard Double
Standard Double
...
  • Non-smoking
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Superior Double
Superior Double
...
  • Non-smoking
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More about Sorell Hotel Ruetli

More about Sorell Hotel Ruetli

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (67)Booking.com Reviews (1249)
8.1
/
10
Cleanliness8.6
Facilities7.2
Location9.0
Room comfort and quality8.0
Service8.1
Value for money7.6
Provided by verified guests of Agoda
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Showing 37 verified guest comments
12
6.8
Good
Lorene from Japan
Business traveler
Superior Queen Room
Stayed 2 nights in October 2018
Nice Location BUT”
The hotel itself is nice BUT it is next to a bar where patrons are smoking the entire night and if you are hoping for some peace and quiet, they are extremely loud so is not an ideal location at all. It is 30 seconds from central station so it is a good location actually for sightseeing. The other downside is that there is no airconditioning so if you close the window, you will get stuffed, unless you would like to endure inhaling the cigarette smoke coming from below. Breakfast is nothing compared to the ones I stayed in Zurich. Staff are nice though.
Reviewed October 11, 2018
8.4
Excellent
Ursula from Switzerland
Solo traveler
Superior Queen Room
Stayed 2 nights in September 2018
Jewel in a great location”
I loved staying at the Sorell Hotel Ruetli. Great location. Really quite given the fact that it is in a very busy part of town. I especially appreciated the Yoga Mat in the room and the little cinema across the street. I will be back.
Reviewed September 20, 2018
10.0
Exceptional
Ramin from Australia
Solo traveler
Stayed 1 night in July 2018
Amazing Level of Service and Detail”
Hotel level of service and detail was the best I've experienced. The room was cleaned and left in such a manner for my arrival that I felt was something you would usually pay alot more for. The girls at reception were fantastic with providing information on check-in as well as during my stay. Notes from the cleaner left was a nice added touch. Would easily stay here everytime I am in Zurich.
Reviewed July 24, 2018
7.2
Very good
kabe from Hong Kong
Couple
Standard Twin
Stayed 1 night in June 2018
Will come again for sure if the price can lower down a little ”
Friendly staff, designed rooms but our room wasn’t clean enough, location was great 5-10mins walk away from train station and just the corner of the old town street
Reviewed June 15, 2018
Dear Guest thank you very much for staying with us and many many thanks for the great review. We will also share this great review with the team. We are already looking forward, welcoming you the next time. Best Regards from Zurich Lisa Marie Molter Reception Sorell Hotel Rütli
Responded June 22, 2018
Sorell Hotel Ruetli
10.0
Exceptional
Pharunyu from Thailand
Couple
Superior Double King
Stayed 1 night in May 2018
excellent location”
close to the river and main train station
Reviewed June 08, 2018
Dear Guest Thank you for posting your review about our hotel. The team is extremely pleased to learn that their efforts are so well received. We all look forward to welcoming you back in the not too distant future. Warm regards, Vanessa Karschunke Reception.
Responded June 09, 2018
Sorell Hotel Ruetli
4.0
Sheila from Singapore
Couple
Standard Twin
Stayed 1 night in May 2018
If your only criteria is to be near train station... but it is not value for money”
The front desk Lisa, who checked us in, saw that we had 3 luggages and did not tell us there was another lift that would bring us straight to the room. She is very curt too. Perhaps this is their culture. We had to lug our luggages up a few flight of steps. The cleaning lady did not clean the dirty cups in the room and left the dust bin on my files which is on the table. How yucky can that be! The room was dusty the first time when we checked in. It looked a bit used as some toiletries were missing and I only found out after they cleaned the room the next day and replenished them.
Reviewed May 20, 2018
Dear Sheila Thank you for having taken the time to share your experience of your stay with us at Sorell Hotel Rütli. Your review will help us to improve in terms of our service. I was surprised to hear of your experience as it does not concur with the customary service policy of the Sorell Hotels. In an attempt to recompense you for your negative experience, we would like to provide with the best and most personalised hospitality during your next stay. We would be more than happy to welcome you again at the Sorell Hotels and hope you will give us a second chance. Best regards, Ariane Oswald General Manager
Responded May 24, 2018
Sorell Hotel Ruetli
7.6
Very good
Sukanda from Thailand
Group
Standard Double King Bed
Stayed 2 nights in April 2018
Clean and close to train station”
Room is clean and close to the train station. In a walking distance to center of the city.
Reviewed April 25, 2018
Dear Sukanda Thank you for posting your review about our hotel. We all look forward to welcoming you back in the not too distant future. Warm regards, Vanessa Karschunke Reception.
Responded May 07, 2018
Sorell Hotel Ruetli
10.0
Exceptional
praida from Thailand
Family with young children
Superior Double King
Stayed 1 night in April 2018
nice and clean”
Hotel is nice and clean also location is very good
Reviewed April 19, 2018
Dear Praida We are delighted to read that you felt inspired during your time with us and we will gladly forward your positive comments to our staff. It was a pleasure to have you as our guest and we hope that you will have the chance to visit us on a future occasion. Nice regards, Vanessa Karschunke, Reception.
Responded May 07, 2018
Sorell Hotel Ruetli
7.2
Very good
Yon from Malaysia
Couple
Standard Twin
Stayed 3 nights in April 2018
Good Location”
Next to shipping street i.e. Old Town Area at the main railway station.
Reviewed April 16, 2018
Dear Guest Thank you for your review. We truly appreciate your honest feedback and we hope to have the opportunity to provide you with a seamless stay in the future. Nice regards, Vanessa Karschunke Reception
Responded May 07, 2018
Sorell Hotel Ruetli
10.0
Exceptional
Abhishek from Singapore
Couple
Stayed 2 nights in February 2018
Good Hotel, Worth & very close to station”
Nice Experience and good hotel
Reviewed February 28, 2018
Dear Abhishek Thank you very much for staying with us and sharing your feedback. Best regards from Switzerland Vanessa Karschunke
Responded March 04, 2018
Sorell Hotel Ruetli
7.2
Very good
Kaw from Malaysia
Couple
Stayed 1 night in February 2018
Great Location”
Room size standard, jacuzzi in room is prefer. Shower water not consistent ,too hot and too cold change in a second. 8mins away from Zurich HB by tram/bus. Station is just 2mins walk from hotel. A lot restaurant near by the hotel. But the breakfast is really disapointed. I stayed 7hotel is Switzerland, this is the worst breakfast i had,only few choices, hope hotel can improve on this.
Reviewed February 27, 2018
Dear Kaw Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it´s apparent in this case that we fell short. Please accept our sincere apologies for all these inconveniences. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests had before. We would be very pleased to welcome you again at our property. With warm regards from Zurich, Vanessa Karschunke Reception
Responded March 04, 2018
Sorell Hotel Ruetli
10.0
Exceptional
Zubairiah from Singapore
Couple
Superior Double King
Stayed 1 night in January 2018
Great location, friendly staff, room is very clean.”
No regret!
Reviewed January 04, 2018
Dear Zubairiah thank you very much for staying with us and many many thanks for the great review. We will also share this great review with the team. We are already looking forward, welcoming you the next time. Best Regards from Zurich Lisa Marie Molter, Reception Sorell Hotel Rütli
Responded February 18, 2018
Sorell Hotel Ruetli
6.8
Good
shyanne from Malaysia
Solo traveler
Superior Queen Room
Stayed 3 nights in December 2017
Straightforward”
no frills, straightforward place to sleep nice and clean
Reviewed December 26, 2017
8.8
Excellent
YEE from Hong Kong
Couple
Superior Double King
Stayed 1 night in December 2016
location ”
Very nice location which is nearby the main train station by 5 mins walk. The bed was big and comfortable. Good to have breakfast provided, suggestion for a self serving coffee machine.
Reviewed December 04, 2016
Dear Guest thank you very much for staying with us and many many thanks for the great review. We will also share this great review with the team. We are already looking forward, welcoming you the next time. Best Regards from Zurich Lisa Marie Molter Reception Sorell Hotel Rütli
Responded June 22, 2018
Sorell Hotel Ruetli
8.8
Excellent
Shan from Singapore
Couple
Standard Double King Bed
Stayed 3 nights in November 2016
Good hotel with friendly staff”
It is located near to the tram station and walking to it is not a hassle, plus it has lot of good cafes and attraction nearby at reasonable price for a night. We will definitely going to stay at this hotel again!
Reviewed November 13, 2016
Dear Guest thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Lisa Marie Molter Reception Sorell Hotel Rütli
Responded June 22, 2018
Sorell Hotel Ruetli
8.8
Excellent
Desmond from United Kingdom
Solo traveler
Superior Queen Room
Stayed 1 night in October 2016
Nice, small central hotel”
Clean, quiet, nespresso machine in room
Reviewed October 31, 2016
Dear Guest thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Lisa Marie Molter Reception Sorell Hotel Rütli
Responded June 22, 2018
Sorell Hotel Ruetli
10.0
Exceptional
DENNIS from United States
Solo traveler
Standard Double King Bed
Stayed 1 night in October 2016
great stay”
This has been at least my 3rd or fourth stay here. It is a short walk from the train station (great) and is in the old city (another plus). The staff is excellent and the place is clean and comfortable. I will always book this hotel when in Zurich
Reviewed October 10, 2016
Dear Guest thank you very much for staying with us and many many thanks for the great review. We will also share this great review with the team. We are already looking forward, welcoming you the next time. Best Regards from Zurich Lisa Marie Molter Reception Sorell Hotel Rütli
Responded June 22, 2018
Sorell Hotel Ruetli
8.8
Excellent
Jassim from Bahrain
Solo traveler
Standard Double King Bed
Stayed 1 night in September 2016
Good clean place ”
Nice and clean big rooms. Good location. Limited breakfast. Over priced.
Reviewed September 09, 2016
6.8
Good
Ramesh from United States
Family with young children
Standard Twin
Stayed 2 nights in July 2016
Service needs improvement ”
The a/c was not working when we got our room and there was abosutely NO attempt whatsoever to get it fixed. It was hot and humid in the room throughout and we couldn't even keep the window open due to rain. All this being said, the location was great and the staff was generally courteous. The buffet breakfast was outstanding.
Reviewed July 31, 2016
9.0
Exceptional
Shiau from Malaysia
Family with young children
Superior Double King
Stayed 3 nights in February 2016
Good Location, Lots of Restaurant Surrounded”
Good Location, Clean and Conformtable Room
Reviewed February 24, 2016
12
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