Star Plaza Hotel
Star Plaza Hotel
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Junior Double - no window Star Plaza Hotel
Junior Double - no window
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Lobby Star Plaza Hotel
Lobby
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Lobby Star Plaza Hotel
Lobby
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Ballroom Star Plaza Hotel
Ballroom
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Location
Very good
7.9
See all 27 photos Star Plaza Hotel
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Removed from saved list
Very good
From 85 reviewsSee what guests said
7.1
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Bar

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Room choices
Presidential Suite
Presidential Suite
...
  • River view
  • 51 m²/549 ft²
  • 1 king bed
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Royal Suite with Twin Bed
Royal Suite with Twin Bed
...
  • River view
  • 22 m²/237 ft²
  • 2 semi double beds
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Plaza Deluxe
Plaza Deluxe
...
  • River view
  • 32 m²/344 ft²
  • 1 king bed
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Junior Double - no window
Junior Double - no window
...
  • No Windows view
  • 20 m²/215 ft²
  • 1 double bed
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Family
Family
...
  • No view
  • 32 m²/344 ft²
  • 1 king bed
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Junior Twin Suite without Window
Junior Twin Suite without Window
...
  • No view
  • 20 m²/215 ft²
  • 2 semi double beds
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Real reviews from real guests

Agoda Reviews (85)Booking.com Reviews (59)
7.1
Very good
Read reviews from:
Cleanliness6.9
Facilities6.3
Location7.9
Service7.1
Value for money7.2
Provided by verified guests of Agoda
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Junior Double - no window
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Showing 39 verified guest comments
1234
5.2
ellarita from Philippines
Group
Junior Twin Suite without Window
Stayed 1 night in May 2018
First time and probably last”
Well, upon check in front desk staff are so so nice. Some staff who assist customers are really rude. Seriously?! I am seriously shocked that they are so impolite and not so friendly. If your client is tired and had a bad mood, they would surely have a terrible day after seeing those irritable faces of your staffs. Nakasimangot na nga, napaka impolite pa. I used to book hotel here in agoda for my friends and some of my events. So far, this is the worst hotel i ever had here in pangasinan.. Been to hotel trish, lenox, and puerto marina and staff are so nice and kind. Nakakabwisit tignan ang pagmumukha ng mga staff nyong nakasimangot. You know what? Bilang na bilang yung staff nyong ok ang serbisyo. The person who assisted us whose named is Alex, he is friendly tapos yung nag aassist na babae sa videoke room nyo, she is nice and knowd how to respect customers pero yung ibang staff nyo jan sa karaoke room lalo na yung matanda, napakabastos! Sinabi na ngang mgpapareserve kami at 8pm dba, tumawag pa sa room para sabhin na ibbgy sa iba yung videoke pag di kami bumaba ng 8! Wtf! Naka check in kami sa dalawang kwarto, i confirmed na magrereserve kami ng videoke room tapos mananakot pa na ibbgay sa iba? Next nung breakfast, umagang umaga nakasimangot mga staff nyo! Kasi pag buntis trabahador nyo, wag nyo pinag aassist, nksimangot na nga, irritable pa mukha nya! Tintwag namin kasi we do not have water tapos parang walang nakita. Tsk! Rude as in rude. Nakaka irita. I think kailangan nyo mag training kasi may attitude problem ang mga staff nyo. Were a group of women and we just want to spend a good bridal shower sa HOTEL nyo pero naimbyerna kami sa ugali ng mga staff nyo. Location is ok, nasa center ng dagupan. Facilities is just fine, maganda karaoke room, consumable ang food. Rooms are small lalo junior suite. Yes malinis. Amenities are just toothpaste and toothbrush. WALANG FREE WATER! if you want to have a relaxing place, i would recommend another hotel not this one
Reviewed May 13, 2018
5.6
Russell from Philippines
Solo traveler
Junior Double - no window
Stayed 2 nights in May 2018
Above average”
Yung nasa front desk lang na mga staff ninyo ang hindi accommodating, lalo na yung matanda na walang respeto kapag maki pag usap sa mga guest so dissapointing dahil dapat sila kasi sila nasa harapan sila dapat ang magpakita ng magandang asal. nakalimutan ko lang makuha yung pangalan. next time i check in ill make sure makukuha ko pangan nung bastos na staff na yan. I think sya ang pianaka matanda dun na babae. walang amor amor. Sa room service staf fexcellent sila.
Reviewed May 09, 2018
9.2
Danilo from United States
Group
Royal Suite with Twin Bed
Stayed 1 night in March 2018
Very friendly housekeeping staff”
Mr Mario Mercado was very helpful in transitioning our luggages. Very friendly and know his job very well. Need more people like him in your staff. Thank you for having people like him
Reviewed March 15, 2018
9.2
Kresimir from United States
Couple
Royal Suite with Twin Bed
Stayed 6 nights in March 2018
Good Hotel ”
This is second time at Star Plaza Hotel for us. Room was clean, Shower was hot,Air conditioning worked good, It is close to canter of town, walking distance. Stuff was friendly. Parking is most of time troublesome. Lot of time had to park in back parking lot. All in all good value for the money. Pay little more and get room with balcony and view of river.
Reviewed March 15, 2018
8.0
Glenn from Philippines
Couple
Junior Twin Suite without Window
Stayed 1 night in February 2018
Best that you could get in Dagupan”
Best that you could get in Dagupan.
Reviewed February 26, 2018
7.2
Racquel from United States
Family with young children
Royal Suite with Twin Bed
Stayed 3 nights in December 2017
Nice Quiet Convenient Place ”
We stayed at the hotel in Dec 2017 with 2 young kids. The hotel and the room was clean and staff is helpful. The view from our room was overlooking the river which was relaxing. The breakfast choices were good and satisfying. The building could use some updating, but not too bad for the money spent for the room. I was afraid of hearing some noise from our room on 4th floor due to event parties but we did not hear any noise at all or did not bother us. Thank you!
Reviewed February 24, 2018
10.0
TONY from Canada
Couple
Junior Double - no window
Stayed 4 nights in February 2018
Exceptional”
The staff in the restaurant needs to smile some more. Many are so serious. Front office staff greet you with a warm welcoming smile.
Reviewed February 16, 2018
6.4
Rodel from Philippines
Solo traveler
Junior Double - no window
Stayed 1 night in January 2018
Good”
I was here only for an overnight stay and one my friend is getting married and the reception venue is also this hotel.
Reviewed February 12, 2018
8.4
aileen from Philippines
Family with young children
Royal Suite with Twin Bed
Stayed 1 night in November 2017
Great Location”
Good location. The food in the restaurant is very delicious. We bought bangus.
Reviewed January 23, 2018
6.0
Modesto from Philippines
Family with young children
Junior Twin Suite without Window
Stayed 1 night in January 2018
No extra mile”
Service amounts to the value you paid for. Do not expect any extra mile.
Reviewed January 18, 2018
1234
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