Starhotels Cristallo Palace
Starhotels Cristallo Palace
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Double Classic - Bed Starhotels Cristallo Palace
Double Classic - Bed
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Very good
Location
7.3
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Excellent
From 46 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.6
Recommended by 87% of guests
Value for money7.9
Distance to city center4 km
Location rating7.3
Nearest airportOrio al Serio International Airport (BGY)
Distance to airport2.5 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.1
Excellent
Room comfort & quality
Double Classic
Double Classic
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Single Standard
Single Standard
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
  • 1 single bed
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Family Connecting
Family Connecting
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 2 double beds
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Superior
Superior
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 double bed
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Two Connecting Double Rooms
Two Connecting Double Rooms
...
  • Room size: 44 m²/474 ft²
  • Shower and bathtub
  • 2 king beds or 2 single bed...
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Executive Double Room
Executive Double Room
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Family Room (2 Adults + 1 Child)
Family Room (2 Adults + 1 Child)
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed...
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Superior Triple
Superior Triple
...
  • Non-smoking
  • Shower
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Classic Double Room
Classic Double Room
...
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    Superior Single
    Superior Single
    ...
    • Non-smoking
    • Shower
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    More about Starhotels Cristallo Palace

    More about Starhotels Cristallo Palace

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (46)Booking.com Reviews (2524)
    8.0
    /
    10
    Cleanliness8.6
    Facilities7.6
    Location7.3
    Room comfort and quality8.1
    Service8.3
    Value for money7.9
    Provided by verified guests of Agoda
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    Room type
    Double Classic
    Single Standard
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    Showing 34 verified guest comments
    12
    9.6
    Exceptional
    Andrew from United Kingdom
    Solo traveler
    Single Standard
    Stayed 1 night in January 2017
    One night stop over ”
    Single night stop over, staff very friendly and speak enough English to counter my complete lack of Italian. Didn't spend enough time there to give a proper review but is definitely more than adequate as a stop over for the airport.
    Reviewed January 19, 2017
    10.0
    Exceptional
    joseph from United Kingdom
    Business traveler
    Single Standard
    Stayed 1 night in January 2016
    Very friendly ”
    Staff room access
    Excellent
    Reviewed January 23, 2016
    9.3
    Exceptional
    KONSTANTINA from Greece
    Couple
    Double Classic
    Stayed 1 night in June 2014
    very good value for money”
    -staff -location -breakfast
    Staff was really helpful, breakfast was to die for. Had a bit of a problem with the internet connection but managed to overcome it. Room was really clean and bed was very comfortable.
    Reviewed June 22, 2014
    6.3
    Good
    Neil from United Kingdom
    Couple
    Double Classic
    Stayed 1 night in August 2012
    Out of town, not easy to access airport, but nice.”
    Helpful Staff
    We stayed here for one night after a trip to milan to be closer to the airport as we had an early morning flight. Not the best idea as even though it is not to far from the airport it is not accessible direct from the hotel without hiring a taxi, you have to walk all the way back into Bergamo to get the bus to the airport. The hotel is definitely on the outskirts of town with very little around it apart from housing. The walk from the hotel to Bergamo bus station is about 2km so a 20 minute walk and a further 2km to reach the old city. The hotel was nice and clean. The rooms were a little on the small side but a nice hotel for the price. What we did not appreciate was the surprise city tax that we had to pay on checkout. There was no notice of this on the website we booked through which said that all hotel charges and tax were paid. The staff were very helpful and friendly. Can not comment on breakfast as we didn't have time to eat before our flight.
    Reviewed August 31, 2012
    7.3
    Very good
    chrtistiaan from Netherlands
    Business traveler
    Double Classic
    Stayed 1 night in June 2012
    good value for money but needs redecorating”
    tactical location, friendly staff
    the hotel is conveniently located nearby the airport and has a shuttle connection to the town of bergamo.breakfast is served partly outside with a good outfit especially for italian standards. staff is friendly and helpfull. hotel is well equipped for a medium size hotel. rooms, but also the rest of the hotel needs redecorating and modernisation. overall still good value for money.
    Reviewed June 24, 2012
    5.3
    Naseeha from South Africa
    Solo traveler
    Single Standard
    Stayed 1 night in March 2012
    Not worth it”
    friendly staff members and quite helpful
    On the whole, I was disappointed with this hotel. the rates are high and they say its 3km from the airport but they dont tell you its across the highway so you cant walk. You have to take the airport shuttle, and if you leave early in the morning, there is no shuttle, you have to hire a cab. Another thing, the station at which the airport shuttle drops you off is far from the hotel so then you have to walk all the way back. When you arrive at the hotel you get a notification to inform you that taxes are payable per night by all guests, depending on how long you stay, so expect an invoice on departure. and also the tea/coffee which they tell you are free in reception are actually not free.
    Reviewed March 14, 2012
    7.0
    Very good
    Declan from Ireland
    Solo traveler
    Single Standard
    Stayed 1 night in February 2012
    Clean but small rooms”
    Location, close to Bergamo Airport
    Staff friendly and helpfull, arranged my very early taxi for the airport. The rooms are small but comfortable and clean
    Reviewed March 12, 2012
    9.7
    Exceptional
    Asmund from Norway
    Group
    Stayed 2 nights in November 2011
    Fine hotel”
    Nice bar, fine hotel
    Wery Google hotel, just 5 min from Bergamo Airport. Nice pepole good service. Clean room, nice size.
    Reviewed December 07, 2011
    6.8
    Good
    ANTONIO from Spain
    Couple
    Double Classic
    Stayed 3 nights in September 2017
    Good”
    Lejos del centro comercial de la ciudad y más aún de la zona turística. Pésima ubicación aunque muy buena la relación calidad/precio, limpieza, personal y servicio. Se podría mejorar la información a los clientes con mapas de la ciudad en color e itinerarios. Tambien gestionar parada de autobuses al centro de la ciudad y al aeropuerto, pues todos los traslados se han de realizar en taxis.
    Reviewed September 25, 2017
    7.6
    Very good
    Ivan from Argentina
    Couple
    Double Classic
    Stayed 1 night in May 2016
    Muy bueno”
    Todo muy bien
    Reviewed May 27, 2016
    7.7
    Very good
    JEAN-LOUP from France
    Family with teens
    Double Classic
    Stayed 1 night in July 2012
    Hôtel confortable, proche du centre ville”
    Proximité du centre de la ville nouvelle
    L'hôtel Starhotels Cristallo Palace est assez bien situé, près du centre de la ville nouvelle de Bergame. Les chambres sont confortables et disposent d'une belle vue.
    Reviewed August 23, 2012
    9.6
    Exceptional
    Peter from Germany
    Couple
    Double Classic
    Stayed 1 night in September 2018
    schönes Hotel mit gutem Frühstück für einen kurzen Aufenthalt”
    Wir haben das Starhotel Cristallo Palace nur auf der durchreise besucht und haben uns sehr wohl gefühlt. Besonders das Personal im Speisesaal war sehr bemüht den Gästen alle Wünsche zu erfüllen. Wir können es weiterempfehlen da die Lage auch sehr günstig ist.
    Reviewed September 27, 2018
    9.2
    Exceptional
    Sarah from Germany
    Couple
    Double Classic
    Stayed 1 night in November 2017
    Top”
    Jederzeit wieder
    Reviewed November 23, 2017
    7.0
    Very good
    Andreas from Germany
    Business traveler
    Single Standard
    Stayed 2 nights in May 2015
    Mittelmäßiges Businesshotel”
    Guter Service, Lage zur Messe, Lage zum Flughafen
    Das Hotel ist ein wenig "in die Jahre gekommen", hat den dezenten Charme der 80er Leider hört man im Haus nachts jedes Geräusch aus den umliegenden Zimmern (Toilettenspülung etc.) mehr als deutlich. Die Internetverbindung ist recht langsam, im Zimmer hatte ich immer wieder mit Abbrüchen zu kämpfen, umständliches neu einloggen ist die Folge, durcharbeiten im VPN unmöglich. Der persönliche und gute Service macht zwar wieder Boden gut, alles in allem liegt aber das Hotel für 4* unter dem Durschnitt.
    Reviewed May 29, 2015
    7.7
    Very good
    Jose from Portugal
    Business traveler
    Single Standard
    Stayed 1 night in January 2015
    3 Sterne wären angebracht”
    Nähe zum Flughafen, Frühstück, Nahe Parkmöglichkeiten
    Soweit war alles OK. Finde nur das es nicht wirklich eine 4 Sterne Kategorie entspricht. Für einen kurzen Aufenthalt war es absolut in Ordnung mit guten Frühstück. Preis/Leistung war auf jeden fall gut.
    Reviewed January 24, 2015
    8.7
    Excellent
    Dr. from Germany
    Couple
    Double Classic
    Stayed 1 night in August 2014
    optimale Lage für An- und Abreise”
    Nähe, (fast) freier Parkplatz, gutes Frühstück
    optimaler Aufenthalt. Hat alles prima geklappt. Gerne wieder.
    Reviewed October 01, 2014
    7.0
    Very good
    Dr. from Germany
    Couple
    Double Classic
    Stayed 1 night in August 2014
    Ideal bei später Ankunft”
    Nähe, (fast) freier Parkplatz, gutes Frühstück
    Nah am Flughafen, aber nicht laut. Vor dem Hotel kann man zumindest über Nacht umsonst parken. Das Frühstück war reichhaltig und gut. Das Zimmer zweckmässig, sauber, WLAN gut.
    Reviewed August 19, 2014
    6.3
    Good
    Birgit from Germany
    Solo traveler
    Double Classic
    Stayed 1 night in November 2012
    geeignet für Geschäftsreisende.”
    nahe Airport, gute Parkmöglichkeit
    Hotel ist ok, sauber. Direkt an der Schnellstrasse. Kleine Cola Minibar € 5.- !! kein Lokal in der Nähe
    Reviewed November 25, 2012
    7.7
    Very good
    Gabriel from Switzerland
    Couple
    Double Classic
    Stayed 1 night in May 2012
    Zufrieden”
    Preis-Leistung gut
    Gratis Garagen-PP sehr willkommen, wenn man bedenkt, dass normalerweise bis zu EUR 24 pro Tag verlangt werden. Ca. 30 Min. Spaziergang in die City ist OK, auch wenn es unterwegs keine Sehenswürdigkeiten gibt. Zimmer, Bett, Gratis-WiFi & Frühstück sind 4-Stern-würdig und angemessen.
    Reviewed June 01, 2012
    6.7
    Good
    Eberhard from Germany
    Couple
    Stayed 1 night in May 2010
    Dicht am Flughafen Bergamo”
    Dicht am Flughafen Bergamo. Sauber. Freundliches Personal
    Dicht am Flughafen Bergamo, somit braucht man ein Auto, wenn man außerhalb des Hotels etwas essen oder trinken möchte. Kleine Zimmer für zwei Personen
    Das Hotel ist ok für eine Übernachtung. Für einen längeren Aufenthalt finde ich die Zimmer zu klein für zwei Personen. Da wir spät angekommen sind, wollten wir nicht mehr in die Stadt zum Essen fahren und haben in der Bar gegessen (das Restaurant war geschlossen). Das Essen war ok, aber recht teuer. (18 Euro für eine kleine Portion Nudeln) und der Preis mit 11,- Euro für ein kleines Glas Grappa hat mich doch etwas überrascht.
    Reviewed May 25, 2010
    12
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