Starhotels President
Starhotels President
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Classic Double - Guestroom Starhotels President
Classic Double - Guestroom
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Lobby Starhotels President
Lobby
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Lobby Starhotels President
Lobby
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Interior view Starhotels President
Interior view
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Excellent
Location
8.4
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Very good
From 46 reviewsSee what guests said
7.6
/
10
Very good cleanliness
7.8
Value for money7.3
Distance to city center2 km
Location rating8.4
Nearest airportGenoa Airport (GOA)
Distance to airport9.2 km
  • 230 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
7.6
Very good
Room comfort & quality
Classic Double
Classic Double
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Double Superior
Double Superior
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  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed
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Family Room (2 Adults + 2 Children)
Family Room (2 Adults + 2 Children)
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed and 1 sofa bed
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Family Connecting Room
Family Connecting Room
...
  • Room size: 40 m²/431 ft²
  • 2 bathrooms
  • 1 double bed
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Suite
Suite
...
  • Room size: 32 m²/344 ft²
  • Smoking allowed
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Triple Room
Triple Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed...
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Quadruple Room
Quadruple Room
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 2 single beds and 1 double ...
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Suite
Suite
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
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Junior Suite
Junior Suite
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
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Superior Double or Twin Room
Superior Double or Twin Room
...
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    More about Starhotels President

    More about Starhotels President

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What they offer

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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (46)Booking.com Reviews (3655)
    7.6
    /
    10
    Cleanliness7.8
    Facilities6.5
    Location8.4
    Room comfort and quality7.6
    Service7.7
    Value for money7.3
    Provided by verified guests of Agoda
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    Classic Double
    Suite
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    Showing 27 verified guest comments
    12
    7.2
    Very good
    meridee from Australia
    Couple
    Suite
    Stayed 2 nights in July 2018
    Needs some attention”
    Great location but hotel is very old. We were not able to check in one hour earlier. Booked a suite . But it is just 2 small hotel rooms. One with a king size bed which was quite comfortable the other with a lounge suite not that comfortable. Breakfast was terrible. The watermelon had fermented in the bowl, I could smell it before I reached the table.. The food selection was poor, powdered scrambled eggs carrots and spinach all cold. The highlight of our stay was catching ferry to Portofino.
    Reviewed August 01, 2018
    Dear Guest, thank you very much for your review of our hotel. We regret to learn our failure in meeting your expectations to the fullest and we would like to assure that your comments have been reviewed by the management staff in order to guarantee the highest levels of service, in functional and relaxing surroundings. We hope to welcoming you back in a not distant future to recover your overall satisfaction. Sincerely, Fabio Renna general manager lf
    Responded August 27, 2018
    Starhotels President
    7.6
    Very good
    Justina from Canada
    Couple
    Classic Double
    Stayed 1 night in May 2018
    Great stay”
    Beautiful lounge and foyer. Easy to catch up on work here. Working WiFi, but sometimes slow. Parking is limited in front of the hotel. It seemed difficult to get accurate information about parking, lots, directions, etc from the reception staff. Rooms are quite tight. Difficult to find enough space on the floor to simply open a suitcase. Good proximity to the old center, but if you have a vehicle, it's just as cheap to drive closer to the center and park there.
    Reviewed May 30, 2018
    Dear Guest, We would like to thank you first for taking some of your precious time to evaluate your stay at our hotel. We are really sorry that your stay has not been entirely positive, and I assure you that our mission is to be able to guarantee our guests the best possible experience. We hope to welcome you again at Starhotels President, sure to be able to provide you with a better service. Best regards Fabio Renna -general manager lf
    Responded June 19, 2018
    Starhotels President
    6.0
    Yu from Singapore
    Family with young children
    Suite
    Stayed 2 nights in April 2018
    Bad Experience During Check In”
    I had a bad experience at the hotel. I presented the booking confirmation voucher upon check in. The front desk staff had given me a double room even though I had booked the suite. We had to ask the front desk and double check Agoda and Starhotels President's website just to be sure of our booking and we realised that we are being short changed. The staff had mentioned that their system had only show a double room booking even though she had seen the booking voucher. They had corrected the situation and we had to move luggage and change rooms and it left us with a bad experience wondering why we are not being treated correctly in the first place. The hotel location was good and cleanliness was good too.
    Reviewed April 26, 2018
    Dear Guest First of all we would like to thank you for taking the time to say a few words about your stay at Starhotels President. Any suggestions or opinions related to our service are highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal. My staff and I, would like to express our apologies for the inconveniences caused. We aspire to certain essential priorities, among many, which is courteous staff aimed at customer satisfaction and impeccable service. Once again we apologize for the trouble caused and hope to have the pleasure of welcoming you to Starhotels President again. Kind regards Fabio Renna general manager mr
    Responded June 03, 2018
    Starhotels President
    8.4
    Excellent
    Chih-Min from Switzerland
    Couple
    Classic Double
    Stayed 2 nights in April 2018
    Comfortable bed! ”
    Stayed 3 nights with husband there on our vacation. Overall experience was satisfactory. Clean and spacious room with a comfortable bed. Very businesslike type of hotel and staff all looking professional. 2 mins from Genova Brignole train station/metro, 10 mins to the nearby piazza Colombo where it's full of nice restaurants and coffee bars, 15-20 mins walking distance to city central area and all the shopping area. Good access of traffic, convenient location! The only bug that bothers me is that on the hotel website it says the standard room amenities include tea making facilities but in fact there is none, which is really disappointing & misleading info.
    Reviewed April 23, 2018
    Dear Guest, Thank you very much for your positive review of our hotel. The amenities like tea making it's provide only in junior suites and suite. We are glad that you enjoyed your stay and we hope to seeing you again in a not distant future. Best regards, Fabio Renna -general manager lf
    Responded June 03, 2018
    Starhotels President
    5.6
    David from Denmark
    Couple
    Classic Double
    Stayed 1 night in April 2018
    Outdated interior design”
    We wanted to check in roughly 30 minutes to 2:00 pm but were told that the room was not ready and were offered to leave our luggage at the reception. Instead, we decided to wait in the lobby and in a few minutes a room was ready for us. Yet, they gave us a smoking room. So, we had go back to the reception and wait for another non-smoking room again. While waiting for another room at the reception we noticed that other new guests were also reporting issues with their rooms which the reception staff could have solved in a more friendly way. The interior in the new room was really outdated which is probably the biggest issue at the hotel. Old furniture with scratches is another. We don't understand why the hotel is called President. Cleanliness could also be improved. When we wanted to use the hotel gym early in the morning, there was no light and no staff present. We had to go to the reception to have it fixed. On a more positive note, the buffet breakfast was fine and the hotel's location is good. The in-room wifi connection is limited to two mobile devices which is simply ludicrous given the digital age we're living in.
    Reviewed April 03, 2018
    Dear Guest First of all we would like to thank you for taking the time to say a few words about your stay at Starhotels President. Any suggestions or opinions related to our service are highly taken into consideration and, if in any way this service can be improved, be well assured that our will is to achieve this goal. My staff and I, would like to express our apologies for the inconveniences caused. We aspire to certain essential priorities, among many, which is courteous staff aimed at customer satisfaction and impeccable service.We are happy to inform you that from the month of August our hotel will totally be renovated. Once again we apologize for the trouble caused and hope to have the pleasure of welcoming you to Starhotels President again. Kind regards Fabio Renna general manager mr
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    Starhotels President
    6.8
    Good
    Marcis from Latvia
    Couple
    Classic Double
    Stayed 1 night in July 2017
    Very helpful staff, but the room needed refurbishing and the breakfast wasn' good. ”
    The staff was very helpful. However, the hotel itself looked like it had not seen repairs/reconstruction/refurbishing since the 80ties. The breakfast had no fresh fruit (only fruit coctail) nor cheese nor fresh bread on offer. They had just ready-made toast and pies.
    Reviewed July 26, 2017
    6.8
    Good
    RAMACHANDRAN from India
    Business traveler
    Classic Double
    Stayed 1 night in May 2017
    Good”
    Hotel has no facility for ironing. They get it done outside. That is a lot of money for ironing. Be prepared as the time window for ironing may be limited.
    Reviewed June 05, 2017
    8.8
    Excellent
    Mikhail from Estonia
    Couple
    Classic Double
    Stayed 1 night in July 2016
    Hotel Budapest :)”
    I can say that guys at reception are very professional and extremely friendly. Had a real pleasure. Helped me to park and did evrything quick. View from my 11th floor was really great. Good place at the center. Double windows make all noises off, very quiet! Well not a Radisson yet, but close to that level...
    Reviewed July 26, 2016
    3.2
    Xiaolu from China
    Couple
    Double Superior
    Stayed 5 nights in April 2016
    Poor service”
    We checked in for two nights, this was the first time we went to Rome, the experience with this hotel is really bad. Everything is old and not clean, the elevator is small and shaking, the hot water can't adjust temperature, it was too cold and leaking...the towels smell bad..plus the wifi can never be connected with iPhone, I have to use my own data. The worst part is the staff services, they need more training, the guy bring our luggages to our room sighed in front of us when he walked out, because we didn't give him tip, but we were busy unpacking because we arrive late...Anyway the hotel is really overrated and overpriced. We chose this hotel because it's 5 star hotel and good location, but we should've chosen other hotel for a better holiday experience.
    Reviewed April 16, 2016
    9.3
    Exceptional
    James from United States
    Couple
    Classic Double
    Stayed 1 night in November 2014
    A Great Hotel”
    The rooms are luxurious. Very comfortable and very well appointed.
    Reviewed December 08, 2014
    7.0
    Very good
    Christopher from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in October 2014
    Another brief stay”
    Location. Nice room
    Pleasant enough
    Reviewed October 14, 2014
    8.3
    Excellent
    Lukasz from Poland
    Group
    Classic Double
    Stayed 1 night in August 2013
    Weekend in Genoa”
    good stuff, good service, nice room's
    All good. No problems at any stage. Very nice stuff, nice room's. Brekfast was soso at that level.
    Reviewed August 20, 2013
    9.0
    Exceptional
    Ninnat from Thailand
    Couple
    Classic Double
    Stayed 1 night in July 2013
    very nice designed lobby and the room ”
    well-desinged hotel with international standards, comfortable room and bed, great location opposite the train station and near shopping center
    We are impressed with the design and good standards of the Starhotels President with cleanliness and comfortable room with nice bed and the hotel provides free usage of internet computer at the lobby which is good for those without an Ipad.
    Reviewed August 05, 2013
    7.7
    Very good
    Eyhab from Australia
    Family with young children
    Classic Double
    Stayed 1 night in June 2013
    Comfortable and convenient ”
    Location, cleanliness, modern
    Reviewed June 29, 2013
    8.3
    Excellent
    Chi from Portugal
    Couple
    Classic Double
    Stayed 2 nights in November 2012
    Great location and good service”
    opposite to the train station, very large bed, good view
    very comfortable bed and the toilet is very large too, good location, just opposition to the train station and the main travel points.
    Reviewed November 23, 2012
    8.0
    Excellent
    Wu from Hong Kong
    Couple
    Classic Double
    Stayed 1 night in September 2012
    Good location”
    Nice n clean
    3 mins walk from train station, nice staff, clean hotelC
    Reviewed October 18, 2012
    7.0
    Very good
    Evgeny from Russia
    Couple
    Classic Double
    Stayed 1 night in April 2012
    nice to start the dicovery of Genova”
    rooms
    The hotel pretends for something, but its best days are gone. It is really worth its price, but is not a real contemporary 4 star hotel. Also, there problems with parking, also Agoda promises free parking. You find neither Internet in your room nor non-Italian TV. Breakfast is fair, if you pay Agoda’s price.
    Reviewed October 12, 2012
    7.0
    Very good
    Patrizio from United Kingdom
    Business traveler
    Stayed 2 nights in September 2010
    President Hotel”
    Location
    I was overall satisfied with my stay. The bigger plus, as for the all Starhotels, is certainly the location. The Hotel is in fact located in a very central area where you can easily access city center and rail station. The hall was nice and big but the rooms, despite being big were a bit old (moquette floor is old and dirty.) Breakfast was OK and I would be back considering the price was convenient too.
    Reviewed September 15, 2010
    7.6
    Very good
    PATRICE from France
    Couple
    Classic Double
    Stayed 1 night in June 2016
    Du standard chic, sans personnalité”
    Hôtel de bonne qualité, mais sans âme, du standard sans surprise
    Reviewed June 06, 2016
    7.7
    Very good
    martine from France
    Couple
    Classic Double
    Stayed 2 nights in August 2012
    hôtel bien situé, bien isonorisé”
    Bonne insonorisation, très bon couchage
    Chambres et salle de bains spacieuses, bonne insonorisation, bon très matelas, grand lit MAIS très forte odeur de cigarette, personnel peu aimable et peu accueillant, petit déjeuner correct sauf café (odeur de brulé) Tarif parking excessif ( par nuit)
    Reviewed August 17, 2012
    12
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