Sun & Sands Down Town Hotel
Sun & Sands Down Town Hotel
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"Overall it''s good, will stay back there if i visit dubai ag..."

Herman

11 March 2017

King Bed - Bed Sun & Sands Down Town Hotel
King Bed - Bed
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Lobby Sun & Sands Down Town Hotel
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Interior view Sun & Sands Down Town Hotel
Interior view
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Interior view Sun & Sands Down Town Hotel
Interior view
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Very good
Location
7.1
See all 30 photos Sun & Sands Down Town Hotel
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Sun & Sands Down Town Hotel

Very good location
Stay in the heart of Dubai - See what's nearby
Review score
From 114 reviewsSee what guests said
5.9
  • 570 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
King Bed
King Bed
...
  • City view
  • 28 m²/301 ft²
  • 1 queen bed and 1 king bed
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Twin Standard
Twin Standard
...
  • City view
  • 28 m²/301 ft²
  • 2 single beds
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Family Room
Family Room
...
  • 93 m²/1001 ft²
  • Executive lounge access
  • 2 single beds and 1 double ...
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Deluxe Double Room
Deluxe Double Room
...
  • 57 m²/614 ft²
  • Executive lounge access
  • 1 king bed
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Standard Triple Room
Standard Triple Room
...
  • 31 m²/334 ft²
  • Executive lounge access
  • 3 single beds
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Classic Triple
Classic Triple
...
  • City view
  • 28 m²/301 ft²
  • 3 single beds
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Bathtub
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Single Deluxe
Single Deluxe
...
  • Bathtub
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Standard Double or Twin Room
Standard Double or Twin Room
...
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    Standard Room
    Standard Room
    ...
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      More about Sun & Sands Down Town Hotel

      More about Sun & Sands Down Town Hotel

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Arabic cuisine
      Arabic cuisine
      Vista Bar and Terrace
      5.5 km Arabic, Bar, Contemporary
      The Market Place
      5.9 km Arabic, Asian, Halal
      Al Khayma at Dubai Marine Beach Resort
      6.7 km Arabic, Halal, Lebanese
      Mediterranean cuisine
      Mediterranean cuisine
      Samad Al Iraqi Restaurant
      440 m Mediterranean, Seafood
      Tajin & Tanjiah
      3.7 km Mediterranean, Moroccan
      Baku Caspian restaurant and cafe
      4.5 km Mediterranean
      Asian cuisine
      Asian cuisine
      Panda Express
      210 m Asian, Chinese, Fast food
      Pistahan
      220 m Asian, Filipino
      Al Haj Bundu Khan
      500 m Asian, Halal, Pakistani

      What they offer

      "Good location , good price, very nice club in the hotel"

      laith from Iraq

      |

      Business traveler
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (114)Booking.com Reviews (2348)
      5.9
      Review score
      Cleanliness5.7
      Facilities5.0
      Location7.1
      Room comfort and quality5.9
      Service5.8
      Value for money5.8
      Provided by verified guests of Agoda
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      Room type
      King Bed
      Twin Standard
      Classic Triple
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      Showing 80 verified guest comments
      1234
      2.0
      mohamad from Canada
      Solo traveler
      King Bed
      Stayed 1 night in April 2018
      no”
      no
      Reviewed April 08, 2018
      8.0
      Excellent
      Donald from United Arab Emirates
      Solo traveler
      King Bed
      Stayed 3 nights in March 2018
      Good ”
      Pro clean the room every day. Con does not give you fresh towels daily.
      Reviewed March 26, 2018
      2.0
      Fazal from Saudi Arabia
      Business traveler
      King Bed
      Stayed 2 nights in February 2018
      worst hotel I stayed my entire life ”
      The picture are far from truth.The tool 4 Hours to check me in, I asked them to cancel my booking for which they refused. Finally after 4hrs I was given 7th floor, i thought they were being generous but turned out to be my nightmare. The toilet seat was broken,once I complained a plumber came and tried to fix it but left once he was unsuccessful. In my room the whole night there was some kind of sound from the roof. Didn't allow me to sleep. Over all the worst experience. Never book this hotel until you want to screw your Dubai experience.
      Reviewed February 07, 2018
      4.4
      Khaled from Sweden
      Business traveler
      King Bed
      Stayed 5 nights in January 2018
      Noisy hotel from 2 or three night club in sidrOne star is totally enough for him”
      Noisy hotel from 2 or three night club in sidr ,1 star enough for him
      Reviewed February 03, 2018
      5.2
      Mr from Seychelles
      Solo traveler
      King Bed
      Stayed 7 nights in January 2018
      Above average”
      I was so disappointed when i arrive at the hotel it was not the same hotel i book on the Internet its a verry old hotel i wanted a place to relax go in the pool and the pool is so old not even the pool bar is working its been close for a long time i was so upset . I wonder how they keep using the photos when the hotel was just open it door for the first time . Its time to change the photos on the website doesn't match the reality on the hotel now. People work hard to earn money to spend it like that its just not fair. I think those DMC company should go visit the hotel like every year to see if it's match what they selling us. staff was very nice and helpful.
      Reviewed January 21, 2018
      4.8
      NAVEEN from India
      Couple
      King Bed
      Stayed 1 night in December 2017
      Acceptable”
      No proper standard. Parking car very narrow entry Rooms not spacious.. Wifi never worked for all of us 4 ..the switch off often ..i complaint more than 4 times. While check out collegue room they forget to give back the ID proof so we go again after 2 days to get it..waste of money. This shows they have no protocol
      Reviewed December 21, 2017
      4.0
      Idrees from Oman
      Solo traveler
      King Bed
      Stayed 1 night in December 2017
      Room was without fridge but after demand, tea bar complimentary is not available furniture not clean”
      Staff were helpful
      Reviewed December 15, 2017
      6.8
      Good
      Chandan from India
      Business traveler
      Twin Standard
      Stayed 2 nights in November 2017
      Average Hotel at good location”
      Main advantage of hotel is location and low price. Otherwise the facilities in hotel and quality of rooms is not great.
      Reviewed December 04, 2017
      3.6
      Carl from Lebanon
      Couple
      King Bed
      Stayed 1 night in December 2017
      Laughed at and were about to be rejected because we were different nationailities”
      My wife and I were laughed at upon checking in since we were different nationalities. 28 years I've been in the UAE and never once, out of over 500 hotels I stay in have I experienced this. Security was literally running up to peoples rooms since women were visiting and it's "Not allowed" Broken table, broken curtains, broken phone, blood on pillow, stained sheets, stained and burnt carpet. Ordered ice, waited 1 hour and 45 minutes for it. Absolutely horrible experience.
      Reviewed December 02, 2017
      5.2
      Khalil from Pakistan
      Family with young children
      Twin Standard
      Stayed 8 nights in November 2017
      Above average”
      There is too much music noise (daily till late evening 2:am appox) due to night club. If you can bear the noise then the it is a good choice.
      Reviewed November 20, 2017
      4.0
      Bogembay from Kazakhstan
      Couple
      Twin Standard
      Stayed 11 nights in October 2017
      30”
      Everything are Very old, one Towel one key for 2 persons (((
      Reviewed November 01, 2017
      2.0
      A from United States
      Solo traveler
      Twin Standard
      Stayed 20 nights in October 2017
      Horrible hotel Stay away!”
      I stayed here for more than 2 weeks and it was the worst experience I have had with a hotel, 1.The room was in horrible condition the tables and chairs were broken and were repaired previously, 2.The fridge was not working, there was no mini bar, 3.there's no kettle in the room and they provide you water on call but they refused to provide it to me as they had no kettle to serve hot water in. 4.The mattresses were highly uncomfortable, 5.The room lights weren't working and broken. 6.There was no hot water for shower 7.The bedsheets were stained even though they were replaced every day 8.Reception staff was rude 9.The hotel is noisy as there are clubs and the performers stay in the rooms so there's always noise of men and people running around till 4 am. 10.The wifi is horrible and doesn't work at all during the evening times 11.The iron and stand are provided on request but iron doesnt work at all. 12.The carpets are nasty with mould on it. 13. You still want more reasons to skip this hotel?
      Reviewed October 23, 2017
      2.8
      Muhammd from India
      Business traveler
      King Bed
      Stayed 3 nights in October 2017
      Acceptable”
      Hotel rooms are bad No facility in the room No proper lighting third
      Reviewed October 19, 2017
      3.2
      Saleh from Saudi Arabia
      Couple
      King Bed
      Stayed 1 night in January 2017
      Acceptable”
      I booked this hotel in December 2017, it was the worst hotel I've ever booked in my life and i will tell you why. First: I was surprised that the receptionist in the front desk took my Passport after checking the system for my booking and put my passport in their front desk drawers, when i requested them to return my passport as i thought they forgot to return it they mentioned that this is the hotel policy to keep my Passport with them and trying to convince me that it is a routine they do with other guests as well. So instead of giving me a welcome drink or something like other hotels, they give me a not-trusted and not-welcomed feeling, it is a feeling like i will runaway without paying while the room is already payed in advance through Agoda including the tax and everything. (Taking the guests passport is against the law so the hotel is violating the policy for doing that and they should be reported to police) they should just take a deposited money if they want and only a copy of the passport like other hotels only a copy not taking and keeping the guests passport and leaving the guests without in official identification documents in case he needed them outside the hotel for renting a car for example. Second: The room and the floor corridors was dark and the electricity and the lights in my room suddenly shut down from time to time cause of the card device problem which i found out about it later (my wife even screamed in the toilet when the lights turned off suddenly) the bathroom it self dark and not clean and lack of hygiene. Third: A nightclub located in the lower floors with really really loud voice where you can't even sleep as the room is not soundproofed, you can hear the house keepers talking outside the room while cleaning other rooms and also other people when they talk while passing by your room when they are heading to the elevator. Forth: Regarding of the price, you will be surprised by extra charges when you do your check out, I was surprised
      Reviewed July 11, 2017
      2.8
      Richelle from United Arab Emirates
      Group
      Standard Triple Room
      Stayed 1 night in July 2017
      We just WASTED OUR TIME/NOT RECOMMENDED”
      We came at the hotel at 2pm. As l expected i can get the room as early as possible but the receptionist gave us our room at 3:40 pm. Poor service started... * we booked for tripple room but the towel,toiletries they prepered is for 1person only so we have to ask *there is no complimentary water yes there is mini bar but the drinks are not cold enough better to buy outside *breakfast is very poor the staff named IRENE was so rude and the most thing that i hate was when I saw the lady who seated on the other table returned their leftover food back to the buffet table UNHYGIENIC. *we want to enjoy the pool but the water is so dirty. The next morning we asked if its possible to clean the pool yes they did but they just removed the leaves from the water. They did not change the water.Awful.
      Reviewed July 11, 2017
      5.2
      Marlon from United Arab Emirates
      Couple
      King Bed
      Stayed 1 night in May 2017
      OK”
      The location is good. They only provide one towel even if you book for double occupancy. Need more improvement in cleaning the room.
      Reviewed May 29, 2017
      8.8
      Excellent
      Herman from Indonesia
      Solo traveler
      Twin Standard
      Stayed 3 nights in December 2016
      cheap but good”
      This is the continuance of my staying in this hotel, breakfast is not free but cheap and nice. Better have breakfast here since i feel weird in eating typical middle east food outside. Receptionists are nice and helpful, the black bell boy want to help moving our luggage excessively and seems annoying. everything is good except the 1st floor night club sound is heard until our room in 5th floor. the swimming pool is dirty, i can't use it. Hotel is close to two metro station, there are many prostitute name card spread on the way to the hotel if walking from union metro station. Overall it's good, will stay back there if i visit dubai again
      Reviewed March 11, 2017
      8.8
      Excellent
      Herman from Indonesia
      Solo traveler
      Twin Standard
      Stayed 2 nights in December 2016
      A good but affordable Hotel in Dubai”
      Receptionists are nice and helpful, the black bell boy want to help moving our luggage excessively and seems annoying. everything is good except the 1st floor night club sound is heard until our room in 5th floor. Hotel is close to two metro station, there are many prostitute name card spread on the way to the hotel if walking from union metro station. Overall it's good, will stay back there if i visit dubai again
      Reviewed March 11, 2017
      5.2
      Mohd from India
      Business traveler
      King Bed
      Stayed 7 nights in February 2017
      staff is not so good and they kept passport in his custody ”
      this hotel kept passport in his custody against to security of his mini bar
      Reviewed February 15, 2017
      2.0
      Saleh from Saudi Arabia
      Couple
      King Bed
      Stayed 5 nights in December 2016
      STAY AWAY FROM THIS HOTEL, worst staff, worst toilets, worst lights, this is by far the worst hotel i ever booked in my life”
      I have been in this hotel for few days before new year, this hotel was the biggest mistake i ever done. First the staff are really really rude. Second: the room was really bad they give you 1 pillow like a rock which will damage your neck like what happen to me i visited a doctor and i was suffering from pain for like 5 days after which ruined my trip and vacation, in addition to the toilet totally not clean and old. furthermore, the electricity in my room requires maintenance and had a problem with the card which you insert to turn the power on it turn off and on off and on by it self, my wife screamed like 5 times when she was at the toilet and suddenly the lights turn off for the whole room and toilet imagine the darkness while showering at the toilet. Last but not least, their is a club at the first and the second floor and the rooms are not soundproof we were able to hear the music and the beats from the 4th floor! yes the 4th floor and could not sleep. Finally, the hotel stupid policy they take your passport and your family's passport while staying until leaving which is against Dubai Law, but the Indian owner and managements do not care about law and violating the policy of UAE's government. This hotel totally not recommended for couples families not even for solo travelers. STAY AWAY FROM THAT HOTEL.
      Reviewed January 07, 2017
      1234
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