Sunway Hotel
Superior King Room - Bathroom Sunway Hotel
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7.9
Very good
/10
(400 reviews)See what guests said
See map
7.5
Very good
Location rating score
Very good location - 1.09 kilometers from city center
Parking
FREE
  • LeChat Studio150 m
  • Deluxe Vietnam Tours240 m
  • Benh Vien Da Khoa Ha Noi270 m
  • Hai Ba Trung Temple360 m
  • Cay Cau400 m
  • Embassy of Peru580 m
  • Mai's Cafe590 m
  • The Huc Bridge590 m
  • Hom Market620 m
  • Embassy of Algeria630 m
  • Free Wi-Fi

    Sunway Hotel

    19 Pham Dinh Ho Street,CLOSE OLD QUARTER, Hai Ba Trung District, Hai Ba Trung District, Hanoi, Vietnam, 10000 - See map
    Exceptional reputation
    Recommended by 97% of guests
    Excellent cleanliness
    8.2 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 14 times | 5 travelers are looking at this property right now

    Property ranking|Compared to 6,508 Hanoi properties
    See all rankings
    Room comfort score
    7.8/10
    Room size
    28 sqm.
    Cleanliness score
    8.2/10
    Cheapest price score
    Better than
    97
    %
    of Hanoi properties
    Bigger than
    96
    %
    of Hanoi properties
    Better than
    95
    %
    of Hanoi properties
    Better than
    95
    %
    of Hanoi properties
    Value for money8.1
    Distance to city center3. Km
    Location rating7.5
    Nearest airportGia Lam Airport (VVGL)
    Distance to airport4.3 km

    Rooms available at Sunway Hotel

    7.8
    Very good
    Room comfort & quality
    Family Connecting Room
    Family Connecting Room
    ...
    • Room size: 52 m²/560 ft²
    • Non-smoking
    • 1 king bed & 2 single beds
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    Club King Room - Lounge Access Included
    Club King Room - Lounge Access Included
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 1 king bed
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    Premier Twin Room with View
    Premier Twin Room with View
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds or 1 king bed
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    Club Twin Room - Lounge Access Included
    Club Twin Room - Lounge Access Included
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
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    Deluxe King City View
    Deluxe King City View
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Club King Room
    Club King Room
    ...
    • Room size: 25 m²/269 ft²
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Premier Twin Hollywood City View with Club Access
    Premier Twin Hollywood City View with Club Access
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
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    More about Sunway Hotel

    More about Sunway Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Delight Cafe
    40 m Vietnamese
    Buffet Viet
    130 m Vietnamese
    Bep Quang
    360 m Vietnamese
    Asian cuisine
    Asian cuisine
    Kichi Kichi Tang Bat Ho
    130 m Asian
    Hoa Vien Brauhaus
    130 m Asian, Bar, Czech
    Ngon Restaurant
    420 m Asian, Vietnamese
    Cafe
    Cafe
    Passio Coffee
    340 m Cafe
    Argento
    610 m Cafe
    La Terrasse
    1.1 km Cafe, European, French

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Sunway Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (400)Booking.com Reviews (70)
    7.9
    /
    10
    Cleanliness8.2
    Facilities7.9
    Location7.5
    Room comfort and quality7.8
    Service8.2
    Value for money8.1
    Rating
    9+ Exceptional (45)
    8-9 Excellent (45)
    7-8 Very Good (54)
    6-7 Good (24)
    <6 Below Expectation (27)
    Time of the year
    Mar - May (43)
    Jun - Aug (57)
    Sep - Nov (57)
    Dec - Feb (38)
    All guests (400)
    All room types
    All languages

    Show reviews that mention 

    Showing 195 verified guest comments
    12345
    9.6
    Exceptional
    duncan from Cambodia
    Business traveler
    Superior King Room
    Stayed 2 nights in May 2019

    Really good”

    This place is lovely the staff are really friendly and helpful. Patrick the concierge went out of his way to make sure I had all the info I needed. The girls on the front desk also looked after me. The room was big and very clean, room service was fast and tasty. I will be staying here again when I come back next year for the F1 race. I am looking forward to it.

    Reviewed May 26, 2019

    Dear duncan, Thank you for having spent time to share your great stay experience at Sunway Hotel Hanoi and we are so glad you enjoyed your stay with us. We appreciate your recognition of our team great service and we have shared your compliments to Patrick, thank you so much for having called his name out. Having a great evening ahead and looking forward to your return soon to our beautiful hotel. Kind regards, Sunway Hotel Hanoi Management Team

    Responded June 03, 2019
    Sunway Hotel
    7.2
    Very good
    Kim from Singapore
    Business traveler
    Superior King Room
    Stayed 2 nights in June 2019

    Very good”

    The stay was pleasant at Sunway Hotel but there is a shortage of housekeeping staffs to clean & tidy up the rooms this time round. Nevertheless, staffs that I'd met at front desk, housekeeping and at breakfast have been friendly and very helpful.

    Reviewed July 11, 2019

    Dear Kim, It was a pleasure to have you stay with us at Sunway Hotel Hanoi and thank you for your comments and feedback.We are glad that you had a pleasant stay with us. However, based on your feedback, it is with regret that we are not able to deliver the best service that is expected from us and we sincerely apologize. Please rest assured that your comments have been communicated to our Executive Housekeeper so that she can look into this further and have action accordingly. Once again, thank you for sharing your feedback. We hope to warmly welcome you back to our hotel for a more satisfactory stay. Kind regards, Sunway Hotel Hanoi Management Team

    Responded July 12, 2019
    Sunway Hotel
    8.8
    Excellent
    David from Australia
    Solo traveler
    Superior King Room
    Stayed 2 nights in September 2018

    Great location”

    I found this hotel was within easy walking to a lot of interesting sites around Ho Chi Minh. The room was clean and quite spacious, the staff were very friendly and helpful I enjoyed my stay here and would stay here again

    Reviewed October 19, 2018

    Dear David, We are grateful to read that you had an overall enjoyable stay at Sunway Hoel Hanoi. It is always encouraging for us to learn that you are satisfied with the room and the services from our staffs as it is what we strive for every day. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team

    Responded October 19, 2018
    Sunway Hotel
    8.4
    Excellent
    Yang from Singapore
    Family with teens
    Stayed 5 nights in October 2018

    Club room access is recommended!!!”

    This hotel is the true representation of "value for money". Price is affordable but covers both breakfast and club room happy hours (6-9pm). Suggest anyone to go for room with club room access; there's FOC drinks and snacks for you to wither away with friends/family if you are too lazy to go out of the hotel. The location is a little off from the old quarters but still walkable (~20mins) to Hoan Kiem if you are the walking sort. Still a recommended hotel. Service staff was amenable and chatty.

    Reviewed October 13, 2018

    Dear Yang, Thank you so much for your review on your recent stay at Sunway Hotel Hanoi We appreciate your sharing your enjoyments of our services and thank you for letting us know your great experience at our Club Lounge. I trust you as well had a memorable Hanoi explore during your stay with us. Yang, we thank you so much for your recommendation and look forwards to having you back to Hanoi for another memorable stay with us. With warm regards, Sunway Hotel Hanoi Management Team

    Responded October 15, 2018
    Sunway Hotel
    8.8
    Excellent
    Karim from United Kingdom
    Business traveler
    Superior King Room
    Stayed 3 nights in April 2019

    KR Brits living in ASIA”

    In General, it is value for money, especially for self-employed contractors. The only downside is the location of hotel, which needs to walk at least 10 to 15 mins before you can find restaurants to eat..

    Reviewed April 14, 2019

    Dear Karim, Thank you for having spent time shared your recent stay experience at Sunway Hotel Hanoi and we are glad you found our hotel quality and overall facilities were up to your expectations. While we are a bit outside of the downtown center, you can get a taxi easily and go there within 10 minutes. We are actually often told how our hotel provides that comfortable and refreshing place from the hustle and bustle of the city. By the way, our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. Karim, we appreciate the time you spent to share your stay experience with us and look forwards to welcoming you back to our hotel soonest. With warm regards, Sunway Hotel Hanoi Management Team

    Responded April 18, 2019
    Sunway Hotel
    10.0
    Exceptional
    PHAM from Vietnam
    Business traveler
    Deluxe King City View
    Stayed 3 nights in June 2018

    Hanoi - Business Stay”

    I had a comfortable stay at the Hotel. They provide quality Halal food. The Hotel is near the old Quarters which is good for fellow shoppers. The room was comfortable The Hotel staff were pleasant and helpful and informative. Very easy to get Taxi from the Hotel.

    Reviewed June 26, 2018

    Dear PHAM, Wow, thank you so much for your great review on your recent stay at Sunway Hotel Hanoi We appreciate your sharing your enjoyments of our service especially the service from one of our associates. We trust you as well had a memorable Hanoi explore during your stay with us. PHAM,we look forwards to having you back to Hanoi for another memorable stay with Sunway Hotel Hanoi.. Kind regards, Sunway Hotel Hanoi Management Team

    Responded June 27, 2018
    Sunway Hotel
    8.8
    Excellent
    FERNANDO from Vietnam
    Solo traveler
    Superior King Room
    Stayed 2 nights in May 2018

    Value for money ”

    Sunway is the best four star hotel I stayed in Hanoi . I stay here every week. Good thing here is they maintain same standard and very good house keeping . Ambience in all areas are simply outstanding .

    Reviewed May 25, 2018

    Dear FERNANDO, Thank you very much for you loyalty and especially this great review about Sunway Hotel Hanoi. We are very happy that our services, room and facilities are up to your expectations and trust you had a memorable stay with us as usual. We thank you very much for your ongoing supports and look forward to the pleasure of welcoming you back again soonest. Kind regards, The Sunway Hotel Hanoi Management Team.

    Responded May 29, 2018
    Sunway Hotel
    10.0
    Exceptional
    PHAM from Vietnam
    Business traveler
    Stayed 2 nights in September 2017

    Nice Hotel & Great Service”

    After few days i transferred another hotel. Weather was cold and room was very cold too. Check in time i said that i might extend my stay but at the last day they said we are fully book. I did not surprised because basically i did not like this hotel. I just stayed because i paid in advance.

    Reviewed September 18, 2017

    Dear PHAM, We would like to extend our gratitude for giving your time to share your experience in Sunway Hotel Hanoi. We look forwards to welcoming you back to our hotel in the not far distant future if your travels bring you back to Hanoi With best regards, The Sunway Hotel Hanoi Management Team

    Responded September 20, 2017
    Sunway Hotel
    9.7
    Exceptional
    Md from Singapore
    Group
    Stayed 3 nights in October 2015

    A Wonderful Stay in Sunway Hotel”

    Big Room, Friendly Staff & Good Food at the Hotel

    A wonderful stay at the hotel and the hotel staffs for all the departments are very helpful, friendly and cheerful. Recommended to all who wish to go to Hanoi to stay at this hotel. Big and spacious room, wifi connection is great and food at this hotel is delicious but expensive. The breakfast is wonderful and have many selection to choose from.

    Reviewed October 15, 2015
    8.3
    Excellent
    Adam from Singapore
    Family with young children
    Stayed 2 nights in December 2014

    Had a Comfortable stay”

    1) Quality Halal Food 2) Good Location 3) Comfortable Room

    I had a comfortable stay at the Hotel. They provide quality Halal food. The Hotel is near the old Quarters which is good for fellow shoppers. The room was comfortable The Hotel staff were pleasant and helpful and informative. Very easy to get Taxi from the Hotel.

    Reviewed December 23, 2014
    8.3
    Excellent
    CHUAH from Malaysia
    Business traveler
    Stayed 2 nights in October 2014

    Hanoi - Business Stay”

    Hospitality and Convenient

    Its was a good stay in Sunway Hotel which the staffs hospitality and level of professionalism. Although the hotel location and surrounding were not as up to level but the convenient of getting foods were just walking distance away.

    Reviewed November 24, 2014
    8.0
    Excellent
    Kok from Malaysia
    Business traveler
    Stayed 1 night in June 2013

    fantastic fantastic”

    fantastic fantastic fantastic

    fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic

    Reviewed July 18, 2013
    9.7
    Exceptional
    Paul from United Kingdom
    Family with young children
    Stayed 2 nights in August 2010

    Delighted with Sunway ”

    Staff were excellent - food was great
    Jazz bar did not have piano (old photo used in website) had to get taxis everywhere from hotel

    We were pleasantly surprised by the attentiveness of the staff - every person went out of there way to make us comfortable - they provided a cot at no extra charge for our 15 month baby - the room was clean and the bedding was 1st class. Bell boys were also very good at organizing taxis- recommending shopping area etc. In fact we returned to the hotel again after 4 days - would certainly go there again

    Reviewed August 13, 2010
    10.0
    Exceptional
    Bernard from United States
    Family with teens
    Stayed 1 night in September 2018

    Great place to stay!”

    The staff of the hotel went out of their way to accommodate us during our stay. We had a minor hiccup with our ride from the airport to the hotel but the duty manager, Daisy solved the problem in a very professional manner (thank you again Daisy)! I would definitely recommend the Sunway Hotel to anybody!

    Reviewed September 25, 2018

    Dear Bernard, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are delighted that you had a wonderful stay. Your compliment on our staffs service (especially Daisy) is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. And please rest assured that we definitely review and work with our team to make sure the hiccup of pick up not happens in the future. Please let us express our sincerest apologize for any inconvenience caused. Bernard,thank you for recommendation and sharing such a positive review. It gave us great pleasure in taking care of you and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team

    Responded September 26, 2018
    Sunway Hotel
    6.0
    Lalji from United Kingdom
    Group
    Superior King Room
    Stayed 1 night in May 2019

    Above average”

    Went on group tour. Good for 1/2 nights. Not for basing for tours, although city centre is 15/20 min walk.

    Reviewed June 05, 2019

    Dear Lalji, It was a pleasure to have you stay with us at Sunway Hotel Hanoi. We appreciate your time in sharing your encouraging comments and feedback. If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your collaboration and we hope to see you again soonest. Kind regards, Sunway Hotel Hanoi Management Team

    Responded June 06, 2019
    Sunway Hotel
    10.0
    Exceptional
    Dang from Vietnam
    Business traveler
    Superior King Room
    Stayed 2 nights in April 2019

    Clean and spacious room”

    Nothing much to say as it was a perfect stay

    Reviewed April 27, 2019

    Dear Dang, Thank you very much for having shared your great review of your recent stay at Sunway Hotel Hanoi. We are glad you had an enjoyable and relaxing stay in our hotel and we are looking forward to welcome you back soonest. Warm regards, Sunway Hotel Hanoi Management Team.

    Responded May 02, 2019
    Sunway Hotel
    10.0
    Exceptional
    Sudheeshkumar from India
    Business traveler
    Superior Twin Room
    Stayed 5 nights in April 2019

    Nice hotel”

    Vegetarian food is not good. All other aspect it a good choice

    Reviewed April 11, 2019

    Dear Sudheeshkumar, Thank you for sharing your experience after your recent stay at Sunway Hotel Hanoi. We are delighted that you had a wonderful stay. Your compliment on our hotel is highly appreciated. The support of our guests is extremely rewarding for our team. We will certainly share your comment with our Ambassadors at all levels. On the other hand, your comment about the vegetarian has been taken on board. We will definitely review and work with our Executive Chef to continue our improvement. Please let us express our sincerest apologize for any inconvenience caused. Thank you for sharing such a positive review. It gave us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest future. Kind regards, Sunway Hotel Hanoi Management Team

    Responded April 18, 2019
    Sunway Hotel
    6.8
    Good
    Paul from United Kingdom
    Business traveler
    Deluxe Twin City View
    Stayed 1 night in March 2019

    Good”

    Very polite and friendly staff. The breakfast is a great start to the day.

    Reviewed March 14, 2019

    Dear Paul, We would like to extend our gratitude for giving your time to share your experience with Sunway Hotel Hanoi. All your kind comments are certainly flattering and we are extremely happy that you appreciate our services such as: "Very polite and friendly staff" and great breakfast.. . On the other hand, based on your score,we truly regret to learn that experience may not meet your expectation. May we invite you to contact us for further details of your experience so we could investigate and do the best to continue our improvement. Paul, thank you for sharing your feedback. We hope to warmly welcome you back to the hotel for a more satisfactory stay. Kind regards, Sunway Hotel Hanoi Management Team

    Responded March 18, 2019
    Sunway Hotel
    7.2
    Very good
    Tamilselvan from Thailand
    Business traveler
    Superior King Room
    Stayed 1 night in January 2019

    Good property Value of money”

    Value for money No activities /restaurants around the hotel

    Reviewed January 28, 2019

    Dear Tamilselvan, Thank you for taking the time to review our hotel and for staying with us and we are glad you found our hotel "good property value of money". While we are a bit outside of the downtown center, our Concierge team is happy to direct you to the some great shopping and eating at the fastest ways. I am so sorry if you did not find it a case for you. Tamilselvan, If at any time you have a suggestion or there is anything we can do to make your next visit more memorable , please let us know. Once again we thank you for your review and we hope to see you again soon. With warm regards, Sunway Hotel Hanoi Management Team.

    Responded February 01, 2019
    Sunway Hotel
    8.0
    Excellent
    ZHAO from China
    Business traveler
    Superior King Room
    Stayed 4 nights in December 2018

    Worth the money”

    Worth the money

    Reviewed January 18, 2019

    Dear ZHAO, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that you are satisfied with our hotel and services as it is what we strive for every day. We thank you very much for your review and look forward to the pleasure of welcoming you back again soon. Kind regards, Sunway Hotel Hanoi Management Team

    Responded January 23, 2019
    Sunway Hotel
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    • Very good location
    • Hoan Kiem Lake
    • Hanoi Railway Station is within 1.9 km