Sunway Resort Hotel & Spa
2018

Sunway Resort Hotel & Spa

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 47500
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 Sunway Resort Hotel & Spa
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    Lobby Sunway Resort Hotel & Spa
    Ballroom Sunway Resort Hotel & Spa
    Bathroom Sunway Resort Hotel & Spa
    Premier Park View Sunway Resort Hotel & Spa
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    Swimming pool Sunway Resort Hotel & Spa

    Guest reviews

    8.5
    Excellent
    /10
    (5198 reviews)See what guests said
    8.6
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 22 times since yesterday | 15 travelers are looking at this property right now
    Excellent
    Location
    8.7
    See map
    Excellent location
    Nearby
    Popular
  • Sunway Pyramid300 m
  • Sunway Lagoon Theme Park450 m
  • Monash University570 m
  • Sunway College600 m
  • Metropolitan College1.85 km
  • INTI College Subang Jaya1.97 km
  • Taylors College2.02 km
  • Royal Subang Golf Club2.08 km
  • Subang Parade Shopping Mall2.85 km
  • Kedai3.68 km
  • Value for money8.0
    Distance to city center20. Km
    Location rating8.7
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.2 km
    Select your room
    8.5
    Excellent
    Room comfort & quality
    Club Double or Twin Family Fun Package
    Club Double or Twin Family Fun Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Executive Suite Family Fun Package
    Executive Suite Family Fun Package
    ...
    • Room size: 61 m²/657 ft²
    • Executive lounge access
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club
    Club
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Premier Park View
    Premier Park View
    ...
    • Room size: 40 m²/431 ft²
    • Park view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Club Double or Twin Family Fun Package
    Club Double or Twin Family Fun Package
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Club Double or Twin
    Club Double or Twin
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
    Club Double or Twin - Couples Escapade
    Club Double or Twin - Couples Escapade
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    Enter dates to see prices
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    More about Sunway Resort Hotel & Spa

    More about Sunway Resort Hotel & Spa

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    230 m Asian, Indian, Indonesian
    Restaurant Sri Nyonya
    3.6 km Asian, Malaysian
    Paradise Dynasty
    4.0 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    4.9 km Chinese
    Yun lai dim sum
    5.3 km Chinese
    Home Kitchen
    5.4 km Chinese
    Halal food
    Halal food
    Passage Thru India - Damansara
    9.4 km Halal, Indian
    Restaurant Al Diafah
    9.6 km Halal, Lebanese, Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Real reviews from real guests

    Agoda Reviews (5198)Booking.com Reviews (5456)
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.6
    Location8.7
    Room comfort and quality8.5
    Service8.5
    Value for money8.0
    Provided by verified guests of Agoda
    All languages
    All guests (5198)
    All room types

    Show reviews that mention 

    Showing 3953 verified guest comments
    12345
    10.0
    Exceptional
    Norhaslinda from Malaysia
    Family with young children
    Premier
    Stayed 1 night in February 2019
    My 1st perfect ten score!”
    It was public holiday and i expected the crowd. But, the cx in and cx out was super breeze even though during bfast there were many people. Buffet bfast was totally awesome. There are direct access to sunway lagoon from the hotel. Very close. Very close to sunway pyramid, just walk in covered area/bridge. Other eateries/ conv store just across the road. The staff was all very helpful and friendly.
    Reviewed February 12, 2019
    Dear NORHASLINDA, Thank you so much for giving us the opportunity to show you the Sunway hospitality. We are very happy to know our services and facilities lived up to your expectations. Look forward to welcoming you back to Sunway City.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    Reagan from Malaysia
    Couple
    Premier
    Stayed 1 night in February 2019
    Fantastic Hospitality”
    The Resort were fantastically good. I had made a special request for valentine night with a staff named ZARA. She were very helpful & she did very well on the decoration, she even had us upgraded from premier room to Junior Suite. That's not all, eventually on the day of check in i changed my mind to add on the deco package. The named staff did manage to get a valentine cake in just couple of hours for us. Hereby to Thank Ms. ZARA for her great effort & she did amazingly well in her job.
    Reviewed February 16, 2019
    10.0
    Exceptional
    Wei from Malaysia
    Couple
    Premier
    Stayed 1 night in February 2019
    Free Hotel Room Upgrade”
    I loved everything about the Hotel, staffs are helpful and friendly as well, and the hotel is well maintained. I got free room upgrade from Premier room to Suit (i didn't request for it and the occupancy rate up to 80%) although I booked cheapest room about 1 week before my actual stay day. What's a surprise! Just a minor feedback, complementary breakfast buffet served should be replenished whenever they are close to running out. During my visit, rice was empty for 10 mins and only replenish upon my request.
    Reviewed February 08, 2019
    Dear WEI, We are delighted to hear that you had a good time here and enjoyed the facilities and services offered. Nevertheless, we have noted on your comments mentioned for future improvements. It was a pleasure to have you here and the team looks forward to welcoming you back again soon.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    9.6
    Exceptional
    Lionel from Singapore
    Couple
    Premier
    Stayed 2 nights in January 2019
    Pleasant stay”
    A water theme park, a mega-mall right beside, and lots of 24-hr eateries surrounding the hotel. Good for 3 nights stay, a day at Sunway Lagoon, 2 days at the mall (and cinema or ice skating if you like) and surrounding area, and a day to relax.
    Reviewed January 27, 2019
    Dear LIONEL, We are delighted to hear that you had a good time here and enjoyed the facilities and services offered. It was a pleasure to have you here and the team looks forward to welcoming you back again soon.
    Responded January 29, 2019
    Sunway Resort Hotel & Spa
    9.6
    Exceptional
    Mohammed from Saudi Arabia
    Couple
    Executive Suite
    Stayed 2 nights in February 2019
    Still one of the best hotels for every one”
    Still one of the best hotels for every one; kids, families, couples...
    Reviewed February 13, 2019
    Dear MOHAMMED, It gives us great pleasure to know that the services and hospitality rendered by the team has met your expectations and we look forward to another opportunity to have you back at our hotel soon.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    9.2
    Exceptional
    Yuehrou from Malaysia
    Couple
    Premier
    Stayed 1 night in December 2018
    The hotel are nice can see the firework view aso”
    The room is at 6th floor, still can see the firework but got the tree. But their close the 5th facilities area...then we only can go to 1st floor see the firework view. The breakfast many choice but the food need to add oil.
    Reviewed January 02, 2019
    Dear YUEHROU, Thank you for choosing to stay with us during your recent visit. We hoped all was up to your expectations. We look forward to your next visit with us.
    Responded January 13, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    LIM from Malaysia
    Couple
    Premier
    Stayed 1 night in December 2018
    Great place to stay”
    Hotel location is excellent, i took grab around rm20 to reach from Kl central. Great park view , friendly staff and attentive. Very clean room and theres even free nespresso ! Highly recommend for family who bringing kids to sunway lagoon to have fun.
    Reviewed December 10, 2018
    Dear LIM, We are pleased to know that you have enjoyed your overall stay with us. We look forward to your next trip in Sunway City!
    Responded December 15, 2018
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    Ali from Maldives
    Solo traveler
    Premier Park View
    Stayed 1 night in October 2018
    Superb Hotel”
    I liked everything about the hotel especially the staff. They have very well trained amazing , helpful staff. Kudos to the front office team. Only negative point for me was the Breakfast . A bit tight space in sitting area .But the staff were very helpful in directing me to an empty seat. Would be great to see a variety of cakes and other pastries as well.
    Reviewed December 06, 2018
    Dear ALI, We're glad you were able to experience the warm hospitality and services of our team. We have highlighted your comments to the team and we will certainly work towards driving greater improvement; allowing for better experience.
    Responded December 15, 2018
    Sunway Resort Hotel & Spa
    6.0
    Nancy from Malaysia
    Couple
    Premier
    Stayed 2 nights in February 2019
    Cleanliness ”
    I had stayed in room no. 648 Bathr
    Reviewed February 14, 2019
    Dear NANCY, Your comments are greatly appreciated and taken note for future improvements.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    9.6
    Exceptional
    NIK from Malaysia
    Couple
    Premier
    Stayed 1 night in February 2019
    Exceptional”
    Amazing staffs especially the one who entertained my husband and I at the reception counter (I forgot his name, sorry!)....good location, nice comfortable room with great view. Breakfast buffet is wonderful. Everything was just perfect for our wedding anniversary celebration.
    Reviewed February 03, 2019
    Dear NIK, The team prides against providing excellent customer service for our guests and we are delighted that you experienced it while you were here. We truly appreciate your comments as it motivates us to greater heights in enhancing our guest experience, and especially the efficiency of the service crew.
    Responded February 05, 2019
    Sunway Resort Hotel & Spa
    9.2
    Exceptional
    Hendra from Indonesia
    Family with teens
    Premier
    Stayed 4 nights in January 2019
    Great stay”
    A very nice hotel to stay, very close to the medical centre and connected to Sunway Pyramid shopping mall. Facilities and staffs were superb, especially breakfast was amazing. However the only downside is the cleanliness in the restaurant and public toilets, hopefully the management will do some improvements regarding this matter. Recommended hotel.
    Reviewed January 31, 2019
    Dear HENDRA, We are delighted to hear that you had a good time here and enjoyed the facilities and services offered. Nevertheless, we have noted on your comments mentioned for future improvements. It was a pleasure to have you here and the team looks forward to welcoming you back again soon.
    Responded February 05, 2019
    Sunway Resort Hotel & Spa
    3.6
    edmund from Singapore
    Family with teens
    Premier
    Stayed 1 night in February 2019
    Bad service ”
    Swimming pool was dirty spa pool is not working, staff is unfriendly bad experienced
    Reviewed February 12, 2019
    Dear EDMUND, We are sorry to hear that our services did not lived up to your expectations. Please be assured that given our commitment to quality and service, the points brought up haves our personal attention for improvement, and will strive for further improvement to merit your future visit.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    8.8
    Excellent
    RICHARD from Singapore
    Family with young children
    Premier
    Stayed 1 night in February 2019
    Good Location ”
    Staff very friendly. Breakfast got many choices and food all very nice.
    Reviewed February 11, 2019
    Dear RICHARD, Thank you so much for giving us the opportunity to show you the Sunway hospitality. We are very happy to know our services and facilities lived up to your expectations. Look forward to welcoming you back to Sunway City.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    8.8
    Excellent
    RICHARD from Singapore
    Family with young children
    Premier
    Stayed 1 night in February 2019
    Value of money ”
    Good location and walk less than 5min can reach SUNWAY Lagoon.
    Reviewed February 11, 2019
    Dear RICHARD, It was a pleasure to have you and the family here and the team looks forward to welcoming you back again soon.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    8.4
    Excellent
    Saravanan from Malaysia
    Family with young children
    Premier
    Stayed 2 nights in February 2019
    Front office staff very good”
    Very happy with front office staff by the name Of Shanta. Very fast check in , polite & professional. She make our day happy. Really have 5star standard.
    Reviewed February 09, 2019
    Dear SARAVANAN, Thank you so much for giving us the opportunity to show you the Sunway hospitality. We are very happy to know our services and facilities lived up to your expectations. Thank you for recognizing our team with a special mention to Shanta who provided personal and instinctive experiences.
    Responded February 11, 2019
    Sunway Resort Hotel & Spa
    9.2
    Exceptional
    NOR from Malaysia
    Family with young children
    Premier Park View
    Stayed 1 night in February 2019
    Free 5 can drinks at minibar”
    Best swimming pool Variety breakfast menu ( got also middle east food) You can also get complimentary 5 can drinks provided in minibar at your room
    Reviewed February 09, 2019
    Dear NOR, We are delighted that you enjoyed your whole experience at Sunway City and appreciate your compliments on our services and facilities. It was a privilege to have you here and we look forward to welcoming you back again soon.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    9.2
    Exceptional
    arlyn from Philippines
    Family with young children
    Premier Park View
    Stayed 3 nights in January 2019
    A bit old but clean”
    Direct access to sunway, a bit of a walk to the mall compared to nearby hotels.. but the hotel and room is very clean.. friendly staff.. nice pool
    Reviewed February 08, 2019
    Dear ARLYN, We are delighted that you enjoyed your whole experience at Sunway City and appreciate your compliments on our services and facilities. It was a privilege to have you here and we look forward to welcoming you back again soon.
    Responded February 15, 2019
    Sunway Resort Hotel & Spa
    10.0
    Exceptional
    nita from Malaysia
    Group
    Premier
    Stayed 2 nights in May 2018
    The best hotel ever”
    Have connection to sunway lagoon
    Reviewed February 06, 2019
    10.0
    Exceptional
    Elsamoual from Australia
    Couple
    Premier
    Stayed 2 nights in February 2019
    Nice clean room with great view near to nice shopping mall . Fabulous breakfast”
    Every thing 5 out 5
    Reviewed February 15, 2019
    9.6
    Exceptional
    Ridwan from Australia
    Family with teens
    Premier
    Stayed 2 nights in November 2018
    Well maintained with professional staff”
    They tried their best to accomodate our special requests. The facilities are very well maintained. Location is terrific next to shopping mall and fun park for family. Staff were very professional. They even check on my old mother at the room when they were made aware indirectly that my mom would be mostly staying inside the room. That caring aspect of service put the team excels other comparable hotel. Thank you Sunway Resort Team!
    Reviewed November 19, 2018
    Dear Mr Ridwan, Thank you for choosing to stay with us during your recent trip. We are pleased to know that you had enjoyed your overall stay. We look forward to your next visit with us.
    Responded November 20, 2018
    Sunway Resort Hotel & Spa
    12345
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    • Excellent location
    • Mid Valley Mega Mall