Swissôtel Amsterdam
Swissôtel Amsterdam
See all 39 photos
Classic - Bed Swissôtel Amsterdam
Classic - Bed
See all 39 photos
Lobby Swissôtel Amsterdam
Lobby
See all 39 photos
Fitness center Swissôtel Amsterdam
Fitness center
See all 39 photos
Fitness center Swissôtel Amsterdam
Fitness center
See all 39 photos
See map Swissôtel Amsterdam
See map
Exceptional
Location
9.4
See all 39 photos Swissôtel Amsterdam
See all 39 photos
Removed from saved list

Swissôtel Amsterdam

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 337 reviewsSee what guests said
8.3
/
10
Excellent service
8.6
Recommended by 81% of guests
Value for money7.8
Distance to city center0.0 km
Location rating9.4
Nearest airportAmsterdam Schiphol Airport (AMS)
Distance to airport11.9 km
  • 450 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.5
Excellent
Room comfort & quality
Classic
Classic
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premium
Premium
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
Enter dates to see prices
One-Bedroom Suite with City View
One-Bedroom Suite with City View
...
  • Room size: 48 m²/517 ft²
  • Shower and bathtub
  • 1 super king bed
Enter dates to see prices
Double or Twin Room Business Advantage
Double or Twin Room Business Advantage
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
Enter dates to see prices
Double or Twin Room Select
Double or Twin Room Select
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 super king bed or 2 singl...
Enter dates to see prices
Business Double or Twin Room
Business Double or Twin Room
...
    Enter dates to see prices
    Double or Twin Room Select
    Double or Twin Room Select
    ...
      Enter dates to see prices
      Superior Double or Twin Room
      Superior Double or Twin Room
      ...
        Enter dates to see prices
        Double or Twin Room Business Advantage
        Double or Twin Room Business Advantage
        ...
          Enter dates to see prices
          Have a question for Swissôtel Amsterdam?
          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about Swissôtel Amsterdam

          More about Swissôtel Amsterdam

          An overview

          Show more

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Dutch cuisine
          Dutch cuisine
          Kitchen De Bijenkorf Amsterdam
          50 m Dutch, International, Italian
          Van den Bergs Broodjes Bar
          80 m Dutch, European
          Restaurant Corner House
          150 m Dutch, European
          European cuisine
          European cuisine
          Restaurant Cote Ouest
          110 m European, French
          The Winter Garden
          120 m European
          Fromagerie Crignon Culinair
          140 m European, Swiss
          Cafe
          Cafe
          Barraka
          100 m Cafe, Dutch, European
          Koffie Cultuur Centrum
          160 m Cafe, Dutch, Vegetarian
          Melly's Cookie Bar
          180 m Cafe, Delicatessen, Gluten Free

          What they offer

          Show less

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          Show more

          Real reviews from real guests

          Agoda Reviews (337)Booking.com Reviews (2935)
          8.3
          /
          10
          Cleanliness8.5
          Facilities7.7
          Location9.4
          Room comfort and quality8.5
          Service8.6
          Value for money7.8
          Provided by verified guests of Agoda
          Filter guest comments by:
          Language
          English
          Deutsch
          العربية
          日本語
          more
          Room type
          Classic
          Junior Suite
          Premium
          Search reviews
          Now you can search for any keyword within the reviews
          Showing 264 verified guest comments
          12345
          7.2
          Very good
          ali from Saudi Arabia
          Couple
          Premium
          Stayed 5 nights in October 2018
          Lovely Amsterdam”
          Amsterdam's downtown is a place where I like to be and Swissôtel location is a nice choice. Few steps to the the center. The receptionist is friendly and cooperative. Room 119 is so quiet and the size is perfect. I would like to come back again.
          Reviewed October 12, 2018
          4.0
          christian from Germany
          Couple
          Premium
          Stayed 5 nights in August 2018
          Poor facilities and service ”
          Disappointing experience in a swissotel, which brand normally guarantees for a decent standard. Room service forgotten, no minibar refill almost on a daily basis, rooftop garden closed in summer, accor membership not acknowledged cus booking via Agoda....
          Reviewed August 22, 2018
          Dear Christian, Thank you for your feedback. We are sorry to read that your recent stay with us was a disappointing experience and did not match your brand expectations. Your concerns regarding the housekeeping have been shared with the Housekeeping Manager for further investigation. We would like to point out that the Accor Membership is indeed only acknowledged when booking direct, this is not just at Swissôtel Amsterdam, but in all Accor properties. We apologize for any inconvenience this may have given and hope you give us the opportunity to regain your trust in the future. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded August 31, 2018
          Swissôtel Amsterdam
          8.8
          Excellent
          CHENGKUO from Taiwan
          Family with young children
          Classic
          Stayed 1 night in July 2018
          An excellent hotel at Dam square”
          The location of Swissotel makes itself as the best place for overseas visitors. It is at the center and very close to the main station.
          Reviewed August 04, 2018
          10.0
          Exceptional
          Evgeny from Israel
          Couple
          Classic
          Stayed 6 nights in July 2018
          Perfect”
          Everything was perfect... and apples for free :-)
          Reviewed July 12, 2018
          Dear Evgeny, Thank you for choosing to stay at Swissôtel Amsterdam and for sharing these kind words with us. We are happy to read that you had a perfect stay and enjoyed the healthy snack! We hope to welcome you back soon. Warm regards, Swissôtel Amsterdam
          Responded July 12, 2018
          Swissôtel Amsterdam
          10.0
          Exceptional
          Khairun from Malaysia
          Family with teens
          Classic
          Stayed 6 nights in May 2018
          Nice hotel near Dam Square”
          Pros: great location near shopping malls and Dam Square. Front desk staff name Adi was so helpful Cons: bed quite high especially for asian tourist.
          Reviewed May 16, 2018
          Dear Khairun, On behalf of Eldhy, and the entire team at Swissôtel Amsterdam, I thank you for your kind feedback. We are happy you enjoyed your stay with us and will certainly take your feedback regarding the height of the bed into account. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded May 23, 2018
          Swissôtel Amsterdam
          4.8
          Chea from Cambodia
          Group
          Classic
          Stayed 7 nights in November 2017
          40”
          No idea
          Reviewed April 29, 2018
          Dear Chea, We regret to read that your recent experience at Swissôtel Amsterdam did not meet your expectations and kindly ask you to contact us in hopes of receiving further insight on your experience. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded May 16, 2018
          Swissôtel Amsterdam
          8.4
          Excellent
          Hayli from Australia
          Solo traveler
          Classic
          Stayed 1 night in April 2018
          Location Location Location”
          Can't get closer to Dam Square than this. Surrounded by everything you need, staff are very helpful. No real facilities as the Hotel is small, although a charge back (and room service) with the cafe / bar next door is quite convenient. Would not book through Agoda again as had several problems, ended up paying a lot more at the Hotel, would book direct.
          Reviewed April 19, 2018
          Dear Hayli, Thank you for sharing your review with us and our future guests. We are happy you enjoyed your stay with us thanks to the great location, helpful staff and outsourced restaurant ROYAL98. We are sorry to read you experienced some problems with your Agoda Booking and would be happy to assist you directly in the future. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded April 20, 2018
          Swissôtel Amsterdam
          8.0
          Excellent
          Abdulqader from Saudi Arabia
          Solo traveler
          Classic
          Stayed 1 night in April 2018
          Very good”
          Perfect location, close to all what u need when in Amsterdam, reception staff were highly professionalized and offer all kind of help that needed,, the only thing that dint like was no free water to drink in rooms unlike other hotels and a bit high price
          Reviewed April 17, 2018
          Dear Abdulqader, Thank you very much for your kind feedback. I am delighted to read that your experience at Swissôtel Amsterdam was such a pleasant one thanks to our professional team members! We hope to welcome you back soon. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded April 20, 2018
          Swissôtel Amsterdam
          8.0
          Excellent
          Margaret from Indonesia
          Family with teens
          Classic
          Stayed 4 nights in April 2018
          Great service”
          The manager and staffs are very friendly and helpful. And great location.
          Reviewed April 11, 2018
          Dear Margaret, Thank you for taking the time to share your feedback with us. I am delighted to learn that your experienced at Swissôtel Amsterdam was a pleasant one thanks to the great service of our team members. I hope you choose to stay with us again in the near future. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded April 13, 2018
          Swissôtel Amsterdam
          9.2
          Exceptional
          Scott from United Kingdom
          Couple
          Classic
          Stayed 1 night in March 2018
          I was so impressed how quiet the rooms was even tho the hotel was in the centre perfect location.”
          The staff was incredible on the front desk very helpful and kind
          Reviewed April 02, 2018
          Dear Scott, On behalf of our ‘incredible’ staff I thank you for your feedback and for pointing out our quiet rooms in the center of Amsterdam, an aspect we are very proud of at Swissôtel Amsterdam. We hope you choose to stay with us again in the near future. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded April 04, 2018
          Swissôtel Amsterdam
          8.8
          Excellent
          Ali from Bangladesh
          Solo traveler
          Classic
          Stayed 1 night in March 2018
          Great location!”
          Almost on Dam Square so you're close to everything!
          Reviewed March 31, 2018
          Dear Ali, Thank you for your review, it is so great to read how much you enjoyed our fantastic location! We hope you stay with us in the future, to once again enjoy the great location, close to everything. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded April 04, 2018
          Swissôtel Amsterdam
          10.0
          Exceptional
          Vivi
          Group
          Classic
          Stayed 3 nights in March 2018
          Exceptional”
          The recepcionist staffs were very helpfull n kind. Me n my friends felt very happy n lucky bcause we choose swisshotel for our trip in Amsterdam.
          Reviewed March 24, 2018
          Dear Vivi, Thank you for your kind words regarding our helpful and kind Front Office Team. We are very pleased to read that our team was able to exceed your expectations and hope we will get the opportunity of welcoming you back with us in the near future. Warm regards, Harold Kluit General manager Swissôtel Amsterdam
          Responded March 27, 2018
          Swissôtel Amsterdam
          9.6
          Exceptional
          mike from United Kingdom
          Solo traveler
          Classic
          Stayed 2 nights in March 2018
          Perfect location, excellent hotel.”
          Clean, well-equipped hotel, really good bathroom, massive bed, decent breakfast and the location is just spot on for access to Centraal Station, 9 Streets, Red Light and so on.
          Reviewed March 11, 2018
          Dear Mike, We are always very pleased to read such positive reviews regarding our guests’ experience while staying with us. We are thankful for your generous compliments and hope to welcome you back soon. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded March 14, 2018
          Swissôtel Amsterdam
          8.8
          Excellent
          Kahraman from Turkey
          Group
          Classic
          Stayed 2 nights in March 2018
          Perfect Location”
          My third visit to Amsterdam and i usually prefer to stay in the center of city. Swiss Hotel was expensive according to it’s opportunities but it’s location helps you so much. On the other hand very kind and polite staff was there. That was my birthday and they had a surprise for me in my room: Waffles Thank you very much for everything.
          Reviewed March 05, 2018
          Dear Kahraman, Thank you for taking the time to write this review and mentioning our wonderful location and kind guest service. I am very glad to read that we could surprise you for your birthday with typical Dutch Stroopwafels, making your stay with us extra enjoyable. All of our guests are royalty and this is a great confirmation of all of our efforts put in to each and every guest’s stay. We hope you decide to stay with us again soon. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded March 14, 2018
          Swissôtel Amsterdam
          8.0
          Excellent
          Rahmawati from Indonesia
          Couple
          Classic
          Stayed 2 nights in February 2018
          Location and confortable bed”
          In the damrak area and close to the tourist destination
          Reviewed March 02, 2018
          Dear Rahmawati, Thank you for your review and for mentioning our central location on the Damrak, close to all main tourist sights. We hope you choose to stay with us again. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded March 06, 2018
          Swissôtel Amsterdam
          8.4
          Excellent
          Tong from Singapore
          Solo traveler
          Classic
          Stayed 2 nights in February 2018
          Good location”
          Good location at Dam Square.. near to KFC and Macdonalds.
          Reviewed February 15, 2018
          Dear Tong, Thank you for your review, we are happy to read you enjoyed your stay on our central location. We hope to welcome you back soon, hopefully to also try our outsourced restaurant ROYAL98. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded February 16, 2018
          Swissôtel Amsterdam
          7.2
          Very good
          Gim from Singapore
          Business traveler
          Classic
          Stayed 6 nights in February 2018
          Shower water pressure.”
          Poor water pressure and inconsistant temperature.,
          Reviewed February 13, 2018
          Dear Gim, Thank you for sharing your feedback with us, I am happy you enjoyed your overall stay at Swissôtel Amsterdam. Your comments regarding the water pressure and temperature of the shower have been shared with our Technical Department for further investigation. We apologize for any inconvenience you may have experienced from this, but hope this will not stop you from visiting us again. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded February 14, 2018
          Swissôtel Amsterdam
          10.0
          Exceptional
          James from United Kingdom
          Solo traveler
          Classic
          Stayed 1 night in January 2018
          Very Central, Very Quiet”
          Great location, and possibly the only quiet hotel in Amsterdam I've stayed in.
          Reviewed January 28, 2018
          Dear James, Thank you for your feedback and for pointing out our quiet rooms on this great location, one of the many aspects we are very proud of at Swissôtel Amsterdam. We hope to have the opportunity to welcome you back with us in the near future. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded January 31, 2018
          Swissôtel Amsterdam
          4.0
          Angelica from Philippines
          Family with teens
          Classic
          Stayed 2 nights in May 2017
          Acceptable”
          Pros: Huge and comfortable beds, location is near central station. Cons: The girl at the front desk is not friendly at all and looked like she was angry all the time. Not accommodating . Doesn’t even smile. Not approachable. So much bad vibes. At least the room felt homey.
          Reviewed January 16, 2018
          Dear Angelica, Thank you for your feedback, we are happy you had a comfortable nights rest in our huge beds. We truly apologize for the negative experience you had with the Front Office Team, this is most certainly not typical of our standards as we always try to ensure our guests feel at home while staying with us. I have shared your concerns with the Front Office Manager for further investigation and hope you give us the chance to redeem ourselves in the future. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded January 24, 2018
          Swissôtel Amsterdam
          8.0
          Excellent
          Laurent from France
          Couple
          Classic
          Stayed 3 nights in December 2017
          5min walk from the Centraal Station”
          The hotel is very cosy, the room are small but it's all new inside. It's close from the major attractions, it's really central. Good place.
          Reviewed December 22, 2017
          Dear Laurent, Thank you for your review and for pointing out the great location, close to the major attractions. We hope to have the opportunity to welcome you back with us again. Warm regards, Harold Kluit General Manager Swissôtel Amsterdam
          Responded January 15, 2018
          Swissôtel Amsterdam
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss