The Ampersand Hotel
The Ampersand Hotel
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Small Double Room - Guestroom The Ampersand Hotel
Small Double Room - Guestroom
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Lobby The Ampersand Hotel
Lobby
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Lobby The Ampersand Hotel
Lobby
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Interior view The Ampersand Hotel
Interior view
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Exceptional
Location
9.6
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The Ampersand Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 111 reviewsSee what guests said
9.1
/
10
Exceptional cleanliness
9.5
Recommended by 100% of guests
Value for money8.7
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport15.8 km
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.0
Excellent
Room comfort & quality
Small Double Room
Small Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
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Deluxe
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Superior
Superior
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Room Economy
Room Economy
...
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    Basic Single
    Basic Single
    ...
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      Basic Double
      Basic Double
      ...
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        Standard Double
        Standard Double
        ...
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          More about The Ampersand Hotel

          More about The Ampersand Hotel

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          British cuisine
          British cuisine
          cafe Floris
          10 m British, Cafe, European
          The Drawing Rooms
          40 m British, French
          Brompton Food Market
          70 m British, Cafe, Delicatessen
          European cuisine
          European cuisine
          Apero
          European, Gluten Free, Mediterranean
          Macellaio RC
          220 m European, Italian
          Palette Restaurant
          410 m European, International
          Asian cuisine
          Asian cuisine
          Khan's of Kensington
          Asian, Halal, Indian
          Jia
          20 m Asian, Chinese
          Dozo Sushi
          170 m Asian, Japanese, Sushi

          What they offer

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (111)Booking.com Reviews (997)
          9.1
          /
          10
          Exceptional
          Cleanliness9.5
          Facilities8.9
          Location9.6
          Room comfort and quality9.0
          Service9.2
          Value for money8.7
          Provided by verified guests of Agoda
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          Room type
          Small Double Room
          Superior
          Deluxe
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          Showing 72 verified guest comments
          1234
          6.8
          Good
          Vinita from Malaysia
          Solo traveler
          Small Double Room
          Stayed 3 nights in September 2018
          Good”
          Amazing location, staff could be much more attentive (when i arrived, i carried my bags up the stairs, opened the doors and went to the reception by myself!), housekeeping staff were pleasant enough but did not change my sheets daily like i asked, and did not stock up my room with amenities consistently (one day you get biscuits and orange juice, the next day you dont and have to ask for it. Had to ask for toothbrush too). For the price, you'd expect a little more overall. But clean, cosy room, and great location!
          Reviewed September 11, 2018
          10.0
          Exceptional
          russell from Australia
          Couple
          Superior
          Stayed 4 nights in August 2018
          King of Kensington ”
          So close to tube station— a lovely area/ great restaurants
          Reviewed August 09, 2018
          10.0
          Exceptional
          Marlene from United States
          Couple
          Deluxe
          Stayed 4 nights in July 2018
          Best place to stay in London ”
          The Ampersand has everything you need for your stay in London. It is seriously just across the street from the South Kensington tube station. In an upscale neighborhood close to restaurants, coffee shops and small markets... everything you need within walking distance. The staff is friendly, helpful and professional. We arrived early and our rooms wasn't quite ready, so they took our luggage for us and it was waiting in our room after we returned from sight seeing.
          Reviewed July 30, 2018
          10.0
          Exceptional
          Dita from Indonesia
          Group
          Deluxe
          Stayed 3 nights in December 2017
          Excellent”
          Excellent service prior, during and after our stay. Very good and strategic location. Very convenient. We stayed in the Deluxe room and the room size is good, especially for London. Love the floor heating bathroom and the handy phone. Will return and highly recommended.
          Reviewed January 22, 2018
          9.6
          Exceptional
          Eva from Australia
          Solo traveler
          Superior
          Stayed 1 night in November 2016
          LOVE IT! ”
          The location is fantastic. They offered excellent customer services. Rooms are not big but very well set up & clean! Truly deserved every penny.
          Reviewed November 04, 2017
          Thank you for your wonderful review. I am delighted you had a great stay and look forward to welcoming you back soon. Kind regards, Tracey
          Responded November 06, 2017
          The Ampersand Hotel
          10.0
          Exceptional
          Cristina from Australia
          Solo traveler
          Superior
          Stayed 4 nights in July 2017
          Beautiful hotel, flawless ”
          I have high standards and I have to say this hotel surpassed them. Fantastic rooms, immaculate, great service, gorgeous design. The location is also perfect. I would not change a single thing, looking forward to my next visit.
          Reviewed July 27, 2017
          10.0
          Exceptional
          Racine from United States
          Couple
          Deluxe
          Stayed 3 nights in June 2017
          Excellent Hotel”
          This hotel is beautiful, modern and comfortable. The location can't be beat. It is close to attractions such as the V & A museum and the very central tube station South Ken. We had a wonderful room full of mod cons and it was quiet. But best of all, you can walk outside and find lots of restaurants and food options. The lovely surrounding streets make it good for walking and enjoying London on foot. I would definitely stay here again on my next visit!!!
          Reviewed July 12, 2017
          8.4
          Excellent
          michael from United Kingdom
          Couple
          Superior
          Stayed 1 night in March 2017
          Excellent”
          Great location, good restaurants and cafes nearby, handy for museums. Felt room and bed was quite small for a "Superior", good shower room.
          Reviewed March 21, 2017
          10.0
          Exceptional
          SHANG from Taiwan
          Couple
          Small Double Room
          Stayed 1 night in January 2017
          N/a”
          N/a
          Reviewed January 31, 2017
          8.4
          Excellent
          Jim from United States
          Couple
          Superior
          Stayed 2 nights in January 2017
          Great”
          All pros ecspecilly the cell phone that comes with your room to use all over london if your forein
          Reviewed January 28, 2017
          10.0
          Exceptional
          John from United States
          Group
          Deluxe
          Stayed 2 nights in January 2017
          Had a lovely time ”
          The bartender luka made are stay enjoyable in full information about the country and surrounding area
          Reviewed January 27, 2017
          10.0
          Exceptional
          Bronte from United Kingdom
          Couple
          Deluxe
          Stayed 1 night in January 2017
          18th birthday ”
          The location and welcoming staff.
          Reviewed January 09, 2017
          9.2
          Exceptional
          justine from Australia
          Family with teens
          Superior
          Stayed 2 nights in January 2017
          Looking forward to returning ”
          Only con was the towels had holes in them. Everything else was fantastic room is small but was so nice and perfectly functional. Staying again on my way back home looking forward to it
          Reviewed January 04, 2017
          8.0
          Excellent
          Lise from Denmark
          Couple
          Small Double Room
          Stayed 2 nights in December 2016
          Weekend get away”
          Great rooms and location.
          Reviewed January 01, 2017
          10.0
          Exceptional
          Eva from Australia
          Solo traveler
          Superior
          Stayed 4 nights in November 2016
          Will come back again! ”
          It is a very well- designed hotel. So beautiful! The complimentary mini bar, friendly staffs and the excellent location are their strong selling points. I love this hotel!
          Reviewed November 18, 2016
          8.8
          Excellent
          Stephen from Malaysia
          Couple
          Small Double Room
          Stayed 1 night in September 2016
          goood design modern and chic , near to natural history museum”
          the entrance to the hotel is elegant someone should have opened the door for us, the staff is always smiling and wonderful , upgraded our room when she found out we are on our honeymoon that's very sweet of them, nicely designed elegant room, service is great, nice complimentary stuff like top notch drinks and tea and coffee maker
          Reviewed October 04, 2016
          10.0
          Exceptional
          Jennifer from United States
          Couple
          Deluxe
          Stayed 4 nights in September 2016
          Great hotel in a very nice location”
          The staff are super friendly, the hotel is clean and well maintained, looks just as good as it did 3 years ago, the restaurant is superb and it is a block from the South Kensington tube station. Will stay here again.
          Reviewed September 19, 2016
          8.4
          Excellent
          Christine from Canada
          Family with teens
          Small Double Room
          Stayed 2 nights in August 2016
          Excellent hotel but teeny tiny rooms”
          I've never seen a hotel room this small before. This hotel would've been perfect, 5 stars, if not for the tiny room. It was just me and my daughter, and we're not big people. We're both skinny 100lb people and we felt squeezed in there. For the price we paid, we expected more, and yes, I know we're in South Kensington. It still didn't justify a hotel room of this size. I heard other guests talk to front desk about the size of their rooms, and I guess they've been taught to spin their answer..."you booked a standard classic room category...if you wanted a different room, you should have booked the next category, the deluxe..." Well, you're looking at more $$$$$$ if you did that when you've already paid $$$$. So don't bother discussing it cos it's a conversation that'll go nowhere. Other than that, the hotel is lovely, service is amazing, the lounge in the lobby is a delightful place to retreat to. The South Kensington tube station is literally a 3-min walk away. The restaurant options are plentiful. The V&A museum, Natural History museum, and Science museum are a short walk away. I'd stay at the Ampersand again. I'd also recommend this hotel but only if you really love your travel companion cos you'll be really cosy in that room.
          Reviewed August 28, 2016
          10.0
          Exceptional
          Nathan from Australia
          Family with young children
          Deluxe
          Stayed 2 nights in August 2016
          It's class....brilliant hotel...thank you for our stay ”
          Great restaurant, we will be staying again for sure...hopefully next year..
          Reviewed August 24, 2016
          9.2
          Exceptional
          Philip from United Kingdom
          Couple
          Deluxe
          Stayed 3 nights in December 2015
          Great Location and boutique design”
          Great location among all the museums and right next to the Tube for getting around London pretty easily. We got the room that was one-up from the entry-level room and it was lovely, a lot lot bigger and more spacious than my brother who booked the entry-level room. Worth that extra little money. There is a great cafe from breakfast and lunch just across the road adjacent to the Tube. The whole design of the building is very cool and felt super modern for being in such an old building.
          Reviewed August 02, 2016
          1234
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