The Bay Hotel
The Bay Hotel
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Classic - Bathroom The Bay Hotel
Classic - Bathroom
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Lobby The Bay Hotel
Lobby
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Lobby The Bay Hotel
Lobby
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Interior view The Bay Hotel
Interior view
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Exceptional
Location
9.7
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The Bay Hotel

Exceptional location
- 30 meters to the beach
- What's nearby?
Excellent
From 36 reviewsSee what guests said
8.7
/
10
Excellent cleanliness
8.8
Value for money8.3
Distance to city center7. Km
Location rating9.7
Nearest airportCape Town International Airport (CPT)
Distance to airport20.4 km
  • Airport transfer

  • 30 meters to the beach

  • Currency exchange

  • Sauna

Room choices
8.5
Excellent
Room comfort & quality
Suite - Sea View
Suite - Sea View
...
  • Room size: 90 m²/969 ft²
  • Sea view
  • 2 single beds and 1 king be...
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Penthouse Suite with Sea View
Penthouse Suite with Sea View
...
  • Room size: 160 m²/1722 ft²
  • Balcony/terrace
  • 1 king bed
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Premier Room Balcony Access
Premier Room Balcony Access
...
  • Room size: 54 m²/581 ft²
  • Mountain view
  • 2 single beds and 1 king be...
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Luxury Sea View
Luxury Sea View
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
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Double or Twin Room with Mountain View
Double or Twin Room with Mountain View
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Cabana
Cabana
...
  • Room size: 54 m²/581 ft²
  • Ocean view
  • 2 single beds and 1 king be...
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Classic
Classic
...
  • Room size: 44 m²/474 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Double Or Twin Premier
Double Or Twin Premier
...
  • Room size: 50 m²/538 ft²
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Suite - Premier
Suite - Premier
...
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    Suite + Breakfast
    Suite + Breakfast
    ...
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      More about The Bay Hotel

      More about The Bay Hotel

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (36)Booking.com Reviews (715)
      8.7
      /
      10
      Cleanliness8.8
      Facilities8.7
      Location9.7
      Room comfort and quality8.5
      Service8.5
      Value for money8.3
      Provided by verified guests of Agoda
      All guests (36)
      All room types
      Showing 26 verified guest comments
      12
      10.0
      Exceptional
      ian from United Kingdom
      Couple
      Double or Twin Room with Mountain View
      Stayed 12 nights in September 2018
      Wonderful Stay”
      Great hotel in a beautiful location, the staff were very attentive and professional, the food was fabulous and the cleanliness is excellent. Caamil’s bar was lovely with a roaring fire for a nightcap. Overall it was a very special 12 night stay.
      Reviewed September 30, 2018
      8.0
      Excellent
      Daniel from South Africa
      Business traveler
      Premier Room Balcony Access
      Stayed 1 night in July 2017
      Great venue, terrible crowd. ”
      The locals in their super tight kiddies t-shirts with their bulging, spray tanned bodies and their shaven forearms... its hilarious, but not in a good way.
      Reviewed August 29, 2017
      9.2
      Exceptional
      GEORGE from South Africa
      Couple
      Double or Twin Room with Mountain View
      Stayed 7 nights in July 2017
      Exceptional”
      Housekeeping and cleaning of room and bathroom needs upgrading. Dirty glasses left in room, used facecloth, hair in bath and small papers not picked up off carpet.
      Reviewed July 20, 2017
      8.8
      Excellent
      Elton from South Africa
      Family with teens
      Classic
      Stayed 4 nights in July 2017
      Excellent location, wonderful staff”
      Ideal location, great amenities with an on site gym, pool, etc. Staff were all very welcoming, greeting all the time, and very attentive to all our needs, including our late night room service! Breakfast was great with a beautiful view over the beach and sea. Only drawback was housekeeping wasn't super. Some used glasses. left behind and room not 100% clean one day. Also no face and hand towels after the first day.... Otherwise no complaints at all. Definitely will be back.
      Reviewed July 18, 2017
      8.0
      Excellent
      Allan from South Africa
      Couple
      Double or Twin Room with Mountain View
      Stayed 1 night in May 2017
      Mixed feelings”
      Our stay started badly with our name not being on the "list" so took a while to get into the parking. Eventually got to reception and the booking was found. As an apology we were upgraded to a sea facing room. Room itself was very nice and the views spectacular. Only negative was that the bathroom was very dated. Ordered a bottle of wine from room service but were told that as it is off season they only had 1 brand. Not the one we were looking for. Pressed them a little and they managed to find 1 additional brand that we eventually ordered. As we were enjoying the magnificent sunset we opted to order dinner in our room. Ordered a starter Calamari, starter Feta triangles, main sirloin steak and dessert chocolate brownie. Calamari and steak delivered first. Calamari was ice cold. Steak was like rubber. About 10 - 15 min later the remainder of the meal was delivered. Feta triangles very good but the brownie was so dry left it after 1 mouthful. Next morning went down for the breakfast. Both ordered omelettes. Probably the driest, tasteless omelettes we have ever had. Restaurant manager came past to ask how everything had been. We told him we were very disappointed by the food, both the previous evening and at breakfast. He was very responsive and returned about 10 minutes later with vouchers for R 300. Not the reason I complained. I would far rather have had good food than a voucher for food that I am not rushing to eat again. Generally a very disappointing stay at this hotel.
      Reviewed May 22, 2017
      10.0
      Exceptional
      Kate from United Arab Emirates
      Solo traveler
      Premier Room Balcony Access
      Stayed 1 night in April 2017
      One of the best hotels I've ever stayed in”
      Everything about this hotel was perfect - amazing retro Miami vibe, beautiful decor, quiet at night, fantastic pool, and the most wonderful helpful staff in all of Cape Town. Everyone made me feel very welcome, and it was hip and trendy - like the retro-cool version of the W in Barcelona. I wish I could have stayed a month. I will definitely be back.
      Reviewed May 02, 2017
      9.2
      Exceptional
      Daniel from Sweden
      Couple
      Cabana
      Stayed 3 nights in November 2016
      Fantastic location”
      The Hotel is located opposite Camps Bay beach, which is perfect if you can tear yourself away from the poolside. The hotel has a great view overlooking the beach, and is conveniently located on the hop-on-hop-off sightseeing bus tour (red line) which stops just outside the hotel. My wife and I stayed here for our wedding anniversary and found staff very helpful in making our stay a romantic and memorable occassion by arranging champagne & flowers in our room when we returned from a day of sightseeing in the city, and making dinner arrangements at a fine restaurant in the city at a time when most restaurants are fully booked weeks or months in advance. Many thanks!
      Reviewed November 29, 2016
      9.6
      Exceptional
      Stephen from United Kingdom
      Couple
      Double or Twin Room with Mountain View
      Stayed 5 nights in October 2016
      Fantastic location right on the beach!”
      1) Great location 2) Staff were very helpful 3) Breakfast with a view was a highlight every morning 4) Really good base from which to explore cape town and beyond
      Reviewed October 26, 2016
      10.0
      Exceptional
      Michael from United States
      Couple
      Cabana
      Stayed 3 nights in October 2016
      The only spot to consider in Camps Bay”
      This was our first visit to SA. We have traveled around the world and stayed in many hotels as well. The Bay Hotel has fantastic location just across from the beach. Yes, the water is cold but it was wonderful to be able to get a bike and ride it all the way to the V&A and take a taxi back. We went for morning and afternoon beach strolls. It is surrounded by some of the best restaurants in town. But their own menu is fantastic. We stayed three nights and had lunch there three times. We did reserve a Cabana Room #142 which we would do again. In fact I would recommend you stay at any of the cabanas numbered 140-142. Ours happened to be the end unit. Lunch by the caban's front deck was a 10. We also loved going to the Traders Cigar Lounge to close out the night. Thank you Ashraf, Papi, Andre and all the staff for making our Anniversary trip such a memorable experience.
      Reviewed October 11, 2016
      10.0
      Exceptional
      Malcolm from United States
      Couple
      Cabana
      Stayed 3 nights in September 2016
      Bay Camps Nay”
      Awesome all round
      Reviewed September 26, 2016
      3.6
      Timothy from South Africa
      Couple
      Premier Room Balcony Access
      Stayed 1 night in June 2016
      Lies lies lies”
      We had a very disappointing stay at the Bay Hotel, and despite receiving a full refund I still think it is important to rate them online. The hotel is dated, but you can forgive that for the fantastic location. We had no water our entire stay, and to make matters even worse, the staff at the hotel repeatedly tried to blame it on there being "no hot water in Camps Bay", not being ignorant I questioned them on this, and eventually they denied saying it, and admitted it was a maintenance issue on their side. At one point the receptionist claimed to be the general manager on the phone, before completely changing her story. It's bad enough if you have a maintenance issue, but to then lie to your guests about it to try make it look like a municipal issue, not your out of date infrastructure, is just unacceptable.
      Reviewed June 19, 2016
      8.4
      Excellent
      Ahmed from United Kingdom
      Solo traveler
      Double or Twin Room with Mountain View
      Stayed 3 nights in June 2016
      Great stay”
      Great stay
      Reviewed June 19, 2016
      10.0
      Exceptional
      Debbie from United Kingdom
      Group
      Double or Twin Room with Mountain View
      Stayed 1 night in May 2016
      .”
      Excellent location for camps bay. Very helpful staff loved the head chef rendition of 'let it be' on the piano in the lobby, very cool and a great memory from hotel.
      Reviewed May 24, 2016
      10.0
      Exceptional
      Angela from South Africa
      Solo traveler
      Double or Twin Room with Mountain View
      Stayed 2 nights in November 2015
      Great holiday”
      Location, service, spa
      Relaxing and the holiday treatment from the pool staff. Always willing and ver friendly.
      Reviewed November 27, 2015
      9.0
      Exceptional
      Anthony from South Africa
      Couple
      Double or Twin Room with Mountain View
      Stayed 2 nights in October 2015
      Almost,perfect!”
      Friendly staff, room comfortable, silence
      Every thing let down by 1 room cleaner who did not replenish the tea and coffee nor did she clean the tea pot. Not nice to meet a tea pot,of yesterday's cold and congealed earl grey tea the next day!
      Reviewed October 11, 2015
      10.0
      Exceptional
      Mee from South Korea
      Couple
      Double or Twin Room with Mountain View
      Stayed 3 nights in May 2015
      Best hotel we stayed ever!!! ”
      perfect location, friendly and very helpful staff, great food and coffee
      This was the by far one of the best top 3 hotels we ve every stayed and we have been travelling a lot. perfect location with having ocean view up front and table mountatin right back of the hotel. Staff are very capable , freinly , helpful. Food and coffee, breakfast buffet I loved as well and I absoulutely loved the interior of this hotel. I would def stay here again!!!!
      Reviewed June 25, 2015
      10.0
      Exceptional
      chan from Malaysia
      Couple
      Double or Twin Room with Mountain View
      Stayed 2 nights in May 2015
      Good good good ”
      Location, hotel, good
      Overall good experience , food is yummy
      Reviewed May 21, 2015
      6.7
      Good
      CLIVE from South Africa
      Business traveler
      Premier Room Balcony Access
      Stayed 2 nights in May 2015
      misled”
      breakfast, taxi services and the view
      The rooms advertised by Agoda on their website were different form the rooms we stayed in. The pictures on the website creates an illusion that the rooms are bigger and has a bath/Jacuzzi that has an ocean view. We were disappointed upon arrival because we thought we would/should have received what was advertised. To make matter worse the bathroom basin was blocked.
      Reviewed May 12, 2015
      3.7
      Brad from South Africa
      Couple
      Double or Twin Room with Mountain View
      Stayed 2 nights in April 2015
      Very disappointing!”
      Location only
      Can't believe how disappointing our stay was! The location is amazing and it pretty much ends there! The rooms need a make over especially the bathrooms which look a dirty as they are old and so out dated! We just seem to have one thing go wrong after another, from the check in process, they couldn't cut keys to open the door, big holes in the towels at the pool, served drinks in dirty glasses and the list goes on! We must mention that we got fantastic service at the Tapas bar on the street (connected to the hotel) which was truly the highlight of our stay! All in all, this is defiantly not a 5 star property and definitely wouldn't recommend it to anyone who travels extensively and stays in 5 star properties because you will be highly disappointed!
      Reviewed April 26, 2015
      9.7
      Exceptional
      Jacobs from Australia
      Couple
      Classic
      Stayed 2 nights in April 2015
      Very good ”
      Service location view
      Reviewed April 21, 2015
      12
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      • Exceptional location
      • Clifton Beach