The Excelsior Hong Kong
The Excelsior Hong Kong
See all 6 photos
Executive Superior Room King The Excelsior Hong Kong
Executive Superior Room King
See all 6 photos
Lobby The Excelsior Hong Kong
Lobby
See all 6 photos
Fitness center The Excelsior Hong Kong
Fitness center
See all 6 photos
 The Excelsior Hong Kong
See all 6 photos
See map The Excelsior Hong Kong
See map
Exceptional
Location
9.1
See all 6 photos The Excelsior Hong Kong
See all 6 photos
Removed from saved list
What guests are saying:
This is my first time stay in this hotel, I am very happy during the staying. Also, the staff try her best to arrange the room as per my requirement. Good location. Will stay again in this hotel.
Goh from Singapore
Business traveler
nice location. friendly staff.
Richy from Philippines
Family with teens
The hotel is in a perfect location, the biggest shopping malls are just steps away. Hotel staff are polite and helpful. The room is a bit old but still clean and neat. Recommended hotel especially for those who loves shopping in HK.
Ka from Macau
Family with young children
A bit pricy during a Chinese National day ...
Pui from Australia
Business traveler
enjoyed my stay here. nice clean rooms and friendly staff.
wayne from Ireland
Solo traveler
This is a good option, very nice lobby and professional staff. Location is good, very near the shopping and many restaurants. Due to the fact that this is a 5 star hotel, no free wifi is provided.
Christine from United States
Group
i've stayed in this hotel for several times already. i always enjoy its proximity to shopping & dining areas. even transportation to and from the hotel is very convenient, the only drawback are its rooms are getting old and its sizes are quite small.
willy from Philippines
Family with young children
This is for the first time I got to Ecelsior, the room was small but it's clean. It closed to the shopping area like the city never sleep at night and have a lot of the good restaurant around that hotel.
Liany from Indonesia
Family with young children

The Excelsior Hong Kong

Exceptional location
- 1.53 kilometers from city center
- What's nearby?
Excellent
From 1363 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.1
Recommended by 89% of guests
Value for money7.5
Distance to city center1. Km
Location rating9.1
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport26.5 km
  • 230 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.1
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Superior Harbour View
Superior Harbour View
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 1 queen bed or 1 king bed
Enter dates to see prices
Executive Superior Room King
Executive Superior Room King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Superior Harbour View
Twin Superior Harbour View
...
  • Room size: 30 m²/323 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Executive Superior Room Twin
Executive Superior Room Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite with Partial Harbour View
Executive Suite with Partial Harbour View
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room Twin
Standard Room Twin
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • Non-smoking
Enter dates to see prices
Standard Room King
Standard Room King
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Superior Room Twin
Superior Room Twin
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Superior Room King
Superior Room King
...
  • Room size: 26 m²/280 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Have a question for The Excelsior Hong Kong?
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
More about The Excelsior Hong Kong

More about The Excelsior Hong Kong

An overview

Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What to eat nearby

Chinese cuisine
Chinese cuisine
ToTT's and Roof Terrace at The Excelsior, Hong Kong
40 m Chinese, European, International
Shanghai Lu Yang Cun Restaurant
50 m Chinese
Tsui Wah Restaurant
200 m Chinese, Diner
Asian cuisine
Asian cuisine
Yee Tung Heen
20 m Asian, Chinese
Tonkichi Japanese Restaurant
50 m Asian, Japanese, Sushi
Kung Tak Lam Shanghai Vegetarian Cuisine (World Trade Centre)
50 m Asian, Chinese, Vegan
Japanese cuisine
Japanese cuisine
Katte
90 m Japanese
Shika Teppan-Yaki
220 m Japanese
Toba Nagoya Cuisine
240 m Japanese

What they offer

Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

Show less

Some helpful facts

Show less

Real reviews from real guests

Agoda Reviews (1363)Booking.com Reviews (1238)
8.1
/
10
Cleanliness8.1
Facilities7.7
Location9.1
Room comfort and quality8.1
Service8.1
Value for money7.5
Provided by verified guests of Agoda
All languages
All guests (1363)
All room types

Show reviews that mention 

Showing 1000 verified guest comments
12345
10.0
Exceptional
Heung from Hong Kong
Business traveler
Standard Room Twin
Stayed 1 night in December 2018
Exceptional”
good hotel
Reviewed January 14, 2019
8.0
Excellent
Natthamon from Thailand
Family with teens
Twin Superior Harbour View
Stayed 1 night in December 2018
Very good”
Very good choice
Reviewed January 11, 2019
8.0
Excellent
Natthamon from Thailand
Family with teens
Superior Harbour View
Stayed 1 night in December 2018
Very good”
Very good choice
Reviewed January 11, 2019
8.8
Excellent
Mei from Hong Kong
Solo traveler
Standard Room King
Stayed 1 night in July 2018
Excellent service”
Staffs in the check in counter were so efficient. Requested to have early check in, staff was very sincere and offered me right away. The room assigned was even a newly renovated with great view. Loved it. I noticed express check out service was provided, but the related form to fill looked a bit complicated, so I decided to check out thru counter when there were not many people queuing up. In fact, it only took me only few mins.
Reviewed July 14, 2018
8.8
Excellent
Li from Singapore
Family with young children
Stayed 5 nights in June 2018
Excellent service! ”
The service at the reception was wonderful!! I would especially like to give thanks to the receptionist Ms Neila! She was so very courteous and cheerful, asking how was our flight here and making us felt very welcome! When the room we booked couldn’t place an extra bed for my child, she upgraded us to a bigger room. Before this incident I was already very impressed by the warm welcome she gave us, this left an even better impression of her and the hotel. She was very professional in her service! Thank you Neila and Exclesior!
Reviewed June 13, 2018
10.0
Exceptional
Allison from United Kingdom
Business traveler
Stayed 1 night in April 2018
friendly staff, great location and amazing views”
A great stay for visitors and for residents to have a staycation. Staff were authentically friendly and helpful. Rooms were ideal and had everything you need. Restaurants inside the hotel were plenty and lots to do outside of the hotel.
Reviewed April 22, 2018
10.0
Exceptional
Allison from United Kingdom
Couple
Executive Superior Room King
Stayed 1 night in April 2018
great location, friendly staff and great views”
We stayed here for one night. Staff in the Executive Lounge were very friendly and served us with great hospitality. Great views of the harbour and plenty of options within the hotel to eat and drink.
Reviewed April 22, 2018
9.2
Exceptional
Serge from Philippines
Couple
Stayed 3 nights in April 2018
Back again and Happy”
The Excelsior, though expensive, is a favourite of mine. Service is exemplary of Mandarin Oriental Group and attention to detail is clearly there, from the doorman through the receptionist to the room attendants. I definitely recommend this hotel and will gladly return - even if they do unfairly bump up the rate for the Rugby Sevens.
Reviewed April 09, 2018
8.0
Excellent
Amanda from Singapore
Family with young children
Stayed 5 nights in January 2018
Upgraded Room ”
Was offered to upgrade room at the reception at a cost. But the room given was not as mentioned by the staff. It was very small for a upgraded room. As it was late at night, we stayed one night The next morning, we requested to change to another bigger room, they give us a bigger room and waive the first night upgraded room charge. Hope this is a just a mistake by the staff that has given us a wrong room. Other than this experience, the hotel is great as is clean, new renovated. And the location is good for food and shopping.
Reviewed February 02, 2018
Dear Amanda, Thank you for staying with us. We are glad that you enjoyed the overall experience and look forward to welcoming you in the near future again. Warm regards, The Excelsior, Hong Kong
Responded February 21, 2018
The Excelsior Hong Kong
8.0
Excellent
Paradee from Thailand
Business traveler
Executive Superior Room King
Stayed 3 nights in November 2017
Great location!”
Enjoy my stay here. The location is great. Easy access to MRT and convenient to restaurants and shopping. Wellcome supermarket is also nearby.
Reviewed November 15, 2018
10.0
Exceptional
Richy from Philippines
Solo traveler
Stayed 5 nights in January 2018
best location”
best location
Reviewed October 22, 2018
9.2
Exceptional
Maria from Philippines
Solo traveler
Standard Room Twin
Stayed 2 nights in January 2018
Loved it”
Excelsior is an old hotel but looked like it was recently reburbished. It was clean and had everything that we needed. We booked a standard room but the room had a nice view of the harbour. Location was also very good as it was not too far from the MTR station and the airport express shuttle stops right at the hotel. It's the last stop from the airport so going back to the airport is fast.
Reviewed January 15, 2018
Dear Maria, Thank you for staying with us. We hope you enjoyed our bustling neighbourhood. Look forward to welcoming you back in the near future. Warm regards, The Excelsior, Hong Kong
Responded February 01, 2018
The Excelsior Hong Kong
9.2
Exceptional
Serge from United States
Couple
Twin Superior Harbour View
Stayed 3 nights in June 2017
Exceptional”
Hotel is well-maintained and in an excellent location, although rooms tend to be on the small side. Staff are courteous and very helpful. The main restaurant, just above the coffee shop, served good food but the price is really over the top.
Reviewed June 27, 2017
Dear Serge, Thank you for staying at The Excelsior, Hong Kong. It is nice to know that you enjoyed your stay with us. Did you visit Yee Tung Heen, serving high-end Chinese cuisine? Maybe good for your next visit. We will keep it up and make sure your next stay will be a good one. Hope to welcome you soon. Warm regards, The Excelsior, Hong Kong
Responded June 28, 2017
The Excelsior Hong Kong
8.0
Excellent
christina from Indonesia
Couple
Superior Harbour View
Stayed 2 nights in June 2017
Good location and facilities ok but for pricing is quite high compared to other 5 star hotel”
this hotel is very convenient for people who visit hk for the first time. But for regular guest who very often visit hk then the price is over value compared to other 5 stars, since hk have many hotel that excelsior should compete with other hotel's pricing with same facilities.
Reviewed June 19, 2017
Dear Christina, Thank you for staying with us. It is nice to know that you enjoyed staying at our hotel. We are undergoing a soft refurbishment on our guestrooms. Next time when you come you will find yourself in a brand new room overlooking the harbour. Look forward to welcoming you soon. Warm regards, The Excelsior, Hong Kong
Responded June 20, 2017
The Excelsior Hong Kong
10.0
Exceptional
Joanna from Philippines
Family with young children
Executive Superior Room Twin
Stayed 4 nights in December 2016
Satisfied (as always)”
We always come to this hotel everytime we go to HK. This last visit makes me feel so important. I lost my medicine and they really wanted to help, the manager went to our room to help us find it, unfortunately we disnt find it but the gesture is appreciated.
Reviewed January 07, 2017
8.4
Excellent
Norfarizan from Malaysia
Business traveler
Stayed 2 nights in June 2016
Great location”
Nearby with mtr station, shopping area and plenty of taxis coming around. Having the airport shuttle stopping at the hotel is very convenient for acccess from and to airport. Front staff are helpful and provides tips on how to get around the nearby areas.
Reviewed June 27, 2016
8.0
Excellent
Kenneth from Malaysia
Business traveler
Standard Room King
Stayed 1 night in May 2016
Great Location and Great View”
Overall stay was satisfying with swift check in at counter and hotel is generally clean. Hotel pricing is not competitive given that boutique hotel nearby are able to compete in terms of similar service level... Overall great staying experience.
Reviewed May 13, 2016
8.8
Excellent
Lesley from Philippines
Group
Stayed 1 night in February 2016
Excellent service, excellent location, spacious room with wifi”
Location is perfect as it is in the heart of Causeway bay. Major malls like Sogo and Times Square are within walking distance as well as small eateries and supermarket. Staff are very courteous and attentive to guest's needs. Rooms are spacious with not too cramped bathroom. Wifi is fast.
Reviewed February 14, 2016
9.3
Exceptional
Bella from Malaysia
Business traveler
Stayed 4 nights in October 2015
Best location in Causeway Bay”
Location, value for money and the staff helpfulness
Had an ejoyable 4 nights stay at this hotel. Good harbour view from my room. Staff were friendly and Its good location which was within walking distance from the shopping malls and MTR station were indeed plus points. Would love to come back here and would highly recommend this hotel.
Reviewed November 02, 2015
8.0
Excellent
Pavit from Thailand
Family with young children
Stayed 3 nights in October 2015
Shopping and eating in HK”
Location, location, location
We had a very smooth stay at the hotel. We know that it is a business hotel so the rooms are a little small for a family, but the location can't be beat! For shopping in Causeway Bay and within walking distance of the subway we love this hotel.
Reviewed October 26, 2015
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

The Excelsior Hong Kong
|Excellent 8.1
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Hong Kong Museum of History
  • Causeway Bay MTR Station is within 0.23 km