The Fernery Lodge and Chalets
The Fernery Lodge and Chalets
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Premium Suite Sea View - View The Fernery Lodge and Chalets
Premium Suite Sea View - View
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Lobby The Fernery Lodge and Chalets
Lobby
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Lobby The Fernery Lodge and Chalets
Lobby
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Swimming pool [outdoor] The Fernery Lodge and Chalets
Swimming pool [outdoor]
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See map The Fernery Lodge and Chalets
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Exceptional
Location
9.0
See all 6 photos The Fernery Lodge and Chalets
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Removed from saved list
Excellent
From 61 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.3
Recommended by 95% of guests
Value for money8.1
Distance to city center180 Km
Location rating9.0
  • Airport transfer

  • Hot tub

  • Sauna

  • Daily housekeeping

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
Chalet
Chalet
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
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Superior Deluxe chalets
Superior Deluxe chalets
...
  • Room size: 200 m²/2153 ft²
  • River view
  • 2 double beds
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Family Chalet
Family Chalet
...
  • Room size: 70 m²/753 ft²
  • River view
  • 2 single beds and 1 double ...
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Premium Suite Sea View
Premium Suite Sea View
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 1 king bed
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Premium Suite
Premium Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 super king bed or 2 singl...
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Premier Suite Sea View
Premier Suite Sea View
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Nature view
  • Non-smoking
  • 1 king bed
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More about The Fernery Lodge and Chalets

More about The Fernery Lodge and Chalets

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Real reviews from real guests

Agoda Reviews (61)Booking.com Reviews (507)
8.7
/
10
Cleanliness9.3
Facilities8.9
Location9.0
Room comfort and quality8.5
Service8.8
Value for money8.1
Provided by verified guests of Agoda
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All guests (61)
All room types
Showing 45 verified guest comments
123
8.8
Excellent
Melissa from New Zealand
Couple
Premier Suite Sea View
Stayed 3 nights in September 2018
Amazingly picturesque!”
We really enjoyed our stay at The Fernery Lodge. We had the Owners Suite and it was quite indulgent! After almost a month of staying in some very basic accomodations, we knew this was going to be a bit more opulent - and it didn't disappoint! The views are amazing, and the suite consisted of two levels, the entrance level was bedroom and bathroom, with beautiful, strong shower, and lovely bathtub. The downstairs was a living room and almost fully self catering kitchen. I only say almost as there was a little bit of a lack in plates and cutlery (but this was really only a minor inconvenience for us). The living room also had a lovely fireplace. Both levels led out to a beautiful balcony where you could hear birds singing, and the wonderfully soothing sounds of the waterfalls and ocean. We used the braai for two of the three nights, and ate at the restaurant on the other night. The staff were delightful, and always willing to help out with any questions we had! We loved it!
Reviewed September 29, 2018
10.0
Exceptional
Louis from United States
Couple
Premium Suite Sea View
Stayed 1 night in September 2018
Amazing Find”
The road to the hotel is a little rough, but you are rewarded by immaculate grounds, spacious rooms, and beautiful scenery. The staff is excellent.
Reviewed September 05, 2018
8.8
Excellent
Safiyya from South Africa
Couple
Chalet
Stayed 1 night in May 2018
A peaceful retreat”
Pros Beautiful scenery. Surrounding sounds of nature was immensely relaxing. Clean, comfy cottage. Fireplace was the highlight. Thank You for a beautiful stay. Cons- I found the 10am checkout a little early & the shower clogged slightly when both the his & hers were in use. The gravel road to & from the Lodge was longer & bumpier than expected especially in a small car. Other than those minor grievances, a wonderful stay.
Reviewed May 20, 2018
Good morning and warm greetings. We want to thank you sincerely for this great review. Your comments were addressed and we have also graded the road, ensuring a less bumpy drive. Looking forward to welcoming you back. Kind regards, Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
9.6
Exceptional
Sandra from Singapore
Couple
Premium Suite
Stayed 1 night in April 2018
Beautiful views in the middle of nature ”
Great one night stay, it’s a bit of a drive in on a dirt road but once you get there you get beautiful views over the cliffs to the ocean, rooms are nicely designed, fantastic dinner at a very reasonable price. Staff are very helpful. Highly recommend.
Reviewed May 05, 2018
Thank you so much Sandra, and we do hope you will be able to visit again. Regards, Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
9.6
Exceptional
Modireleng from South Africa
Couple
Premium Suite Sea View
Stayed 1 night in April 2018
Amazing view”
Perfect place to escape the busy city life.
Reviewed April 30, 2018
Good day and warm greetings. A great way to describe the Fernery. We guarantee peace and tranquility. Thanks for being such a great guest. We look forward to welcoming you back. Kind regards, Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
9.2
Exceptional
YAZEED from Saudi Arabia
Couple
Chalet
Stayed 1 night in January 2018
amazing”
Has amazing views to the oacen and waterfall, very quiet. Breakfast was great. Dinner was ok. The downside is wifi only available in the bar and reception. Access to the place was not eassy.
Reviewed January 30, 2018
Greetings Thank you for your review and positive comments. We are in the process of providing wifi to the chalets which may take a bit of time but will be available in time. Best wishes and thank you, again. Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
9.2
Exceptional
Andy from United Kingdom
Couple
Premium Suite Sea View
Stayed 1 night in January 2018
Lovely stay - Beautiful location, great service”
The hotel is situated at the end of a long forest road in splendid isolation, and the pictures tell the story. Perched high on a cliff overlooking the mouth of the river, with waterfalls outside the restaurant. Fantastic. We had a lovely room with a sea view. This meant we were by the main hotel rather than in a cottage up the river, and woke up to a beautiful view. The restaurant serves good food. Be warned though that if you get there late, there is really no option for dinner elsewhere - it is at the end of a forest road. We were glad we had rung ahead to say we’d be there at 9pm, and pre-ordered a main course (as the kitchen closes for new orders at 9). Service was excellent. We sadly only had one night here, but said to each other that if we were to come back to the area we would definitely stay here again.
Reviewed January 04, 2018
Greetings! What a great review. Thank you. We particularly love welcoming our return guests and hope that you will manage another stay and recall the special memories. All the best. Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
10.0
Exceptional
Anna from United Kingdom
Couple
Chalet
Stayed 1 night in December 2017
Amazing location - wish we could have been there longer”
The drive there was a little ominous, but as soon as we arrived we were greeted so kindly and taken to our amazing chalet. It was so big we couldn’t believe it. The views at dinner and from the bar were stunning and we never wanted to leave. The food was excellent and very good value. Breakfast was nice and low key. We didn’t have any time to do anything around the hotel the next day so left wanting more which is always good. Would highly recommend!
Reviewed January 02, 2018
Warm greetings Anna Thank you sincerely for such a great and descriptive review. We hope that you will most definitely be back and next time, for a longer stay. Wishing you all the best. Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
10.0
Exceptional
Penelope from United Kingdom
Couple
Superior Deluxe chalets
Stayed 2 nights in December 2017
A spectacular location with first class service”
The lodge and some of the rooms have the most remarkable view over a gorge with a series of small waterfalls running down to the sea. The rooms are extremely comfortable and generously appointed. The food was excellent, as was the service in the dining room. There was a glitch with our booking (a mismatch between the room as described and as provided) but that has been addressed. We would recommend this place to anyone – the prices are fully justified and we hope to return.
Reviewed December 21, 2017
Greetings Penelope Although this response is belated, it is nevertheless most sincere. Thank you indeed for this great review and for having chosen to be our guest. It would be wonderful if you could visit again and spend more time with us. Once again, many thanks. Kind regards, Diane
Responded August 28, 2018
The Fernery Lodge and Chalets
8.0
Excellent
Raimund from Germany
Couple
Superior Deluxe chalets
Stayed 1 night in October 2017
Very good”
Confusing staff, disappointing kitchen but lovely rooms. Mind the bad smell around the facilities.
Reviewed November 14, 2017
Good day and warm greetings from The Fernery Your review is appreciated and as we value each guest, no comment or feedback is ignored. As we are situated in a dairy farming area, this malodourous smell may have been from them. Our apologies for what we can unfortunately not avoid. Travel safely. Kind regards, Diane
Responded December 07, 2017
The Fernery Lodge and Chalets
9.6
Exceptional
Kathy from Hong Kong
Couple
Premier Suite Sea View
Stayed 2 nights in October 2017
Hidden gem”
My bf and I loved this lodge. It is a bit hidden so finding it after 10 pm due to a delayed flight and 2 hour drive from port Elizabeth wasn't a piece of cake. Gps doesn't locate it. Overall we loved the whole feel of the lodge, it felt very quaint, providing us with a magnificent view of the Indian Ocean. We opted for the owners suite as oppose to the chalet, given we already stayed in chalets for our safari. The room was very clean and spacious, we had an ensuite to the living room, fire place with a kitchen. We had open balcony as well. We stayed two nights October 6 to 8th so weather was still chilly at night. Breakfast was simple but good and dinner was satisfying! The lodge definitely met our expectations, we went for a jog around the lodge vast grounds and even tested out the early evening jaccuzi overlooking the mountains. Location wise, it takes around 20 to 25 mins to get to storms river by car.
Reviewed October 09, 2017
Good morning and warm greetings Thank you most sincerely for your very descriptive review of The Fernery and favourable comments. We do have a great advantage with these stunning views, but are dedicated and passionate in ensuring all aspects are on point. Good to know we succeed. Travel safely. Kind regards, Diane
Responded December 07, 2017
The Fernery Lodge and Chalets
6.8
Good
Nana from Switzerland
Family with teens
Chalet
Stayed 1 night in July 2017
Good”
There is a spectacular view from most rooms which are very spacious. The problem is that the place as a whole is run down. The special touch you expect when you pay this price is not there. Furniture is old and not conform with modern taste. No feeling of luxury.
Reviewed July 23, 2017
Good day Thank you for this review. I am happy to let you know that The Fernery has had many upgrades and introduced a beautiful new suite since your visit. Our rooms are spruced up, luxurious and contemporary. Thank you for having chosen to stay with us, and we do hope sincerely you will be a guest again in the future. Kind regards, Diane
Responded December 07, 2017
The Fernery Lodge and Chalets
8.8
Excellent
Gao from China
Couple
Chalet
Stayed 1 night in November 2016
Beautiful place to stay”
It's a bit far from the main road but with good facilities and beautiful view. Love to spend a day or tow there
Reviewed March 12, 2017
Greetings! Yes, with this guaranteed peace and tranquility, we agree that two or three nights is best. Thank you so much for this favourable review. Kind regards Diane
Responded December 07, 2017
The Fernery Lodge and Chalets
10.0
Exceptional
Cecile from France
Couple
Chalet
Stayed 1 night in September 2016
honeymoon trip”
amazing place, verry comfortable and spacious, incredible spot our best place!
Reviewed September 05, 2016
Greetings Wow! What a great review. We so appreciate this and especially our 10 score! Please do come again when next you visit South Africa. Kind regards, Diane
Responded December 07, 2017
The Fernery Lodge and Chalets
9.6
Exceptional
Elaine from Canada
Group
Chalet
Stayed 2 nights in July 2016
Best choice in Tsitsikamma ”
There's a 8 km dirt road drive off the highway but it's worth it! The views are spectacular. Staff is very friendly and rooms are nice and clean.
Reviewed August 04, 2016
Greetings What a great review. We thank you for this recommendation and that you took the trouble to review The Fernery. Please come again. Kind regards from The Fernery team.
Responded December 07, 2017
The Fernery Lodge and Chalets
8.4
Excellent
Hanan from South Africa
Family with young children
Family Chalet
Stayed 2 nights in June 2016
They changed the price at the reception”
It has an amazing location but no cell signal whatso ever also the wifi is limited to the resturant and bar. My booking clearly stated that it was the last price for All nights and All members. The reception changed the price demanding more.
Reviewed June 23, 2016
4.0
Karen from United Kingdom
Couple
Premium Suite
Stayed 2 nights in January 2016
Disappointing”
The views from the hotel were excellent. The staff were enthusiastic
The views from the hotel were excellent, though it was a fair distance along an unmade road to get there. The rooms were neither air conditioned nor did they have ceiling fans. There was limited through draught and therefore the rooms were unpleasantly hot. The option to take room with a small balcony were significantly more expensive and not worth the additional cost. The staff were enthusiastic amateurs with very poor customer relationship skills. They try but are not well managed. The hotel requires strong management and a significant amount of training on how to act within the hotel when they are not busy and how to deal with customers and make them feel as if it really is a four-star hotel. It is certainly not value for money and in our opinion does not deserve a four star-rating.
Reviewed January 26, 2016
9.7
Exceptional
Meryl from Australia
Couple
Chalet
Stayed 1 night in September 2015
Beautiful place”
Location, rooms, relaxing
Loved this place! Our chalet was amazing and the view to die for. A little haven to relax and unwind before continuing our journey.
Reviewed October 04, 2015
9.3
Exceptional
james from United Kingdom
Couple
Stayed 1 night in August 2015
Amazing location”
Location, food, staff
Reviewed October 01, 2015
7.3
Very good
Jerry from United States
Couple
Chalet
Stayed 2 nights in May 2015
Not what we expected”
Nice rooms in the chalets
The Lodge is shut down due to storm damage so you do not have a view of the waterfall or the sea. This needs to be disclosed by Agoda. The breakfasts We're great, the dinners were very mediocre.
Reviewed May 18, 2015
123
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