The Grand New Delhi Hotel
The Grand New Delhi Hotel
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Guestroom The Grand New Delhi Hotel
Guestroom
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Swimming pool [outdoor] The Grand New Delhi Hotel
Swimming pool [outdoor]
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Executive lounge The Grand New Delhi Hotel
Executive lounge
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Exterior view The Grand New Delhi Hotel
Exterior view
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See map The Grand New Delhi Hotel
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Excellent
Location
8.1
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What guests are saying:
Always stay here when I am back in Delhi. Close to all kinds of shopping and restaurants. Communication with the hotel staff is easy enough and the rooms are nice, clean and comfy
Abhishek from Thailand
Couple
Very good hotel
monis from India
Business traveler
No issues all gud...........................................
Amrit from India
Couple
Very good hotel and close to some good malls :-)
Dietbert from Germany
Couple
No need to say too much. This is the best hotel in New Delhi. Worth to recommend to friends.
Liu from China
Business traveler
Very comfortable and relaxing
nikhil from India
Solo traveler
The most enjoyable stay that me and my wife have had. The staff were just so polite, helpful and flawless. I will definitely come back and recommend others to this hotel.
Daljit from Australia
Couple
Very nice furnish room with luxury style. very good indian food
Khamarat from Thailand
Business traveler
Very good
From 232 reviewsSee what guests said
7.8
/
10
Excellent cleanliness
8.1
Recommended by 87% of guests
Value for money7.6
Distance to city center16.0 Km
Location rating8.1
Nearest airportIndira Gandhi International Airport (DEL)
Distance to airport7.1 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Select your room
8.0
Very good
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Grand Club Room
Grand Club Room
...
  • Room size: 41.8 m²/450 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Grand Premium
Grand Premium
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  • Room size: 39.95 m²/430 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Business Suite
Business Suite
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  • Room size: 46 m²/495 ft²
  • Shower and bathtub
  • 1 single bed
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Deluxe Double/Twin
Deluxe Double/Twin
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    Bed in dormitory MALE ROOM
    Bed in dormitory MALE ROOM
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      Bed in dormitory STANDARD
      Bed in dormitory STANDARD
      ...
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        Double or Twin PREMIUM - BED AND BREAKFAST
        Double or Twin PREMIUM - BED AND BREAKFAST
        ...
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          Double Room
          Double Room
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            Double Premium
            Double Premium
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              Bed in dormitory BUNK BED
              Bed in dormitory BUNK BED
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                More about The Grand New Delhi Hotel

                More about The Grand New Delhi Hotel

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What to eat nearby

                Indian cuisine
                Indian cuisine
                Caraway
                50 m Indian
                Zambar
                370 m Indian, Vegetarian
                Saleem's Takeaway
                860 m Indian
                Chinese cuisine
                Chinese cuisine
                Shree Bhagatram
                390 m Chinese, Indian, Vegetarian
                29 China Se
                860 m Chinese
                Thebikerscafe
                1.2 km Chinese, Indian
                Vegetarian food
                Vegetarian food
                R. Ahmad Food
                5.7 km Vegetarian
                Akib Alvi Chicken Point
                7.2 km Vegetarian
                Brijwasi
                7.2 km Vegetarian

                What they offer

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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

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                Some helpful facts

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                Announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Real reviews from real guests

                Agoda Reviews (232)Booking.com Reviews (491)
                7.8
                /
                10
                Cleanliness8.1
                Facilities7.5
                Location8.1
                Room comfort and quality8.0
                Service7.8
                Value for money7.6
                Provided by verified guests of Agoda
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                All guests (232)
                All room types

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                Showing 178 verified guest comments
                12345
                7.2
                Very good
                sanjiv from India
                Family with teens
                Grand Premium
                Stayed 2 nights in January 2019
                Very good”
                Lift fell down by a floor.... Took it from coffee shop to lobby level... Went up and then suddenly fell down.... Me and my wife ran out as soon as the doors opened. Concierge does not respond to your calls for taking the luggage out of the room. Guest relation phone could not provide water for over an hour
                Reviewed January 13, 2019
                7.6
                Very good
                Tanvir from Bangladesh
                Couple
                Double or Twin PREMIUM - BED AND BREAKFAST
                Stayed 1 night in December 2018
                Hotel Reservation Desk could not confirm the Agoda Booking”
                When contacted over Phone and Email the Reservation Desk of The Grand could not confirm the Agoda Booking despite sharing the Agoda Booking Confirmation PDF over mail. Also the reservation personnel insisted that I get in touch with Agoda Customer Service before I travel which led to a lot of trouble for me on the eve of my departure to make long International Calls just to reconfirm that my reservation was valid. It was not expected from an Agoda accrediated 5 star hotel.
                Reviewed January 16, 2019
                9.2
                Exceptional
                Ranjit from Taiwan
                Business traveler
                Grand Premium
                Stayed 6 nights in September 2017
                Excellent value hotel for Business or family travellers. ”
                Excellent location, close to airport, and South Delhi. Malls, Cinema & restaurants at walking distance. I've stayed here a lot & found the breakfast staff were very friendly, helpful, remembered your preferences. Need attention: Bathroom must have a shower curtain to prevent the water getting splattered all over the floor. Toilet should have a hose.
                Reviewed November 22, 2017
                9.3
                Exceptional
                Dhiraj from India
                Business traveler
                Grand Premium
                Stayed 2 nights in February 2016
                Good Business Stay Hotel”
                Room size, clean bathrooms and breakfast
                The room was spacious and very clean. The linen was good quality and the beds were very comfortable. I used the free Internet offered and it was a good speed and reliable. Overall I fell the hotel is a very good hotel for business travel. It's proximity to 3 big Delhi Malls across the road make for good dining variety as well
                Reviewed February 26, 2016
                8.0
                Excellent
                Jin from Malaysia
                Business traveler
                Grand Premium
                Stayed 2 nights in June 2014
                Luxurious hotel near the airport”
                comfortable, close to airport and reasonably priced
                The hotel was excellent. The service and attentiveness of the staff was good. Largest shopping mall in Delhi within walking distance which has international restaurants and brands available. Recommended for visitors to Delhi.
                Reviewed June 18, 2014
                9.3
                Exceptional
                POJEN from Taiwan
                Couple
                Grand Premium
                Stayed 1 night in November 2012
                Such a relaxing treat!”
                Great food, great environment, and great location
                The room is nice and clean. And the service is always prompt as needed.Not only this, the greeny environment offers a really relaxing atmosphere, which I didnt expect to see in Delhi. The buffet is really nice. The breakfast buffet included Chinese or Japanese breakfast options, which is very good for a guest coming from asia like me. The location of this hotel is also great. It takes only 15 minutes from the hotel to the international airport, which made it so easy. We arrived at the hotel early in the morning and got to check in and move luggages into our room at 9am. Very good service. The only thing that ever bothered me was the little light of the smoke sensor on the ceiling. It shimers at nights which made it hard to fall asleep. Hope they can improve this.
                Reviewed November 08, 2012
                9.0
                Exceptional
                Phui from Singapore
                Business traveler
                Stayed 1 night in September 2011
                Nice hotel”
                A 5 stars hotel
                Nice hotel atmosphere and room, good overall service but got to improve the hotel taxi service provided. Was given one of those old Yellow and Black taxis. It was uncomfortable, very slow and with driver's window kept coming down which allows hot air and dust from outside gushing into the taxi.
                Reviewed September 24, 2011
                9.7
                Exceptional
                Shane from United States
                Family with young children
                Stayed 1 night in August 2011
                Fantastic place and exceedingly friendly staff”
                Comfort, Staff, Surroundings
                we highly enjoyed our stay here. we stayed on our 4 year-old son's birthday and the staff found out about his birthday just when they were copying his passport. they made a cake and brought it up to our room to help him celebrate. we were so happy about this! the pool was wonderful and the surroundings beautiful.
                Reviewed August 25, 2011
                8.4
                Excellent
                Catherine from India
                Solo traveler
                Grand Premium
                Stayed 3 nights in December 2017
                Basically a good property working out a few kinks here and there.”
                Had problems upon check-in. was shown 3 rooms before 1 was acceptable. Once in though, everything was fine. Wonderful staff in the dining room and whole staff was responsive to fixing problems with the hot water. Good beds and good housekeeping.
                Reviewed March 15, 2018
                6.0
                SABEENA from Indonesia
                Couple
                Premium Double
                Stayed 2 nights in September 2018
                Frontdesk very rude ”
                Frontdesk said agoda have not paid and they wanted us to pay again . We showed agoda booking and payment and they said we made that up on excel and was very rude about it . Showed them the agoda email then only they said they found the payment .
                Reviewed October 01, 2018
                9.2
                Exceptional
                Han from South Korea
                Business traveler
                Grand Premium
                Stayed 2 nights in November 2018
                Exceptional”
                a little bit noisy, you can hear sound from the other room beside. However, comfortable in general. Staffs are very kind and helpful.
                Reviewed November 21, 2018
                8.4
                Excellent
                Paulson from Kuwait
                Couple
                Grand Premium
                Stayed 3 nights in November 2018
                Excellent”
                Nice ambience.
                Reviewed November 06, 2018
                7.2
                Very good
                Cyrus from Hong Kong
                Business traveler
                Premium Double
                Stayed 2 nights in September 2018
                Close to airport, if you have work arround this place.”
                Provides free shuttle service to DLF mall.
                Reviewed September 29, 2018
                8.8
                Excellent
                S. from Bangladesh
                Business traveler
                Double or Twin PREMIUM - BED AND BREAKFAST
                Stayed 2 nights in March 2018
                80”
                NA
                Reviewed March 18, 2018
                10.0
                Exceptional
                TRIP from India
                Business traveler
                Premium Double
                Stayed 1 night in March 2018
                Awesome”
                quite a nice hotel
                Reviewed March 09, 2018
                5.6
                Krishna from India
                Business traveler
                Grand Premium
                Stayed 3 nights in September 2017
                Poor internet, shower and sinks dont drain”
                I stayed in this hotel on a business trip, I found the hotel staff, food and premises as satisfactory to very satisfactory. The most disappointing aspects were poor wifi connection, shower and sink doesn't drain, difficult to flush the toilet and bad tasting pipe and bottled water.
                Reviewed September 19, 2017
                5.6
                Sameer from Nepal
                Business traveler
                Grand Premium
                Stayed 2 nights in August 2017
                Unfortunate stay”
                The hotel facilities are of 5 star level - and is close to airport and some malls. However, the hotel needs to invest in training and empowering its front office staff - their approach to customer service is to say "it will be done in 5 minutes" when they do not have a clue (my request for a minor help arrived two hours later, whilst I was promised help in five minutes twice! This was after i was already in bed - and was woken up twice even though I had "do not disturb" sign on my door). Secondly, I had asked to be given a different room for my second night at the hotel - and the front office staff had promised that my luggage would be moved. I found someone else's luggage in my new room - and it took them one hour to locate and move my luggage from old room to new room (at one point I was so concerned that they had lost my luggage that I considered calling the police). Problems only seem to be solved if one talks to more senior managers at the hotel - and this is not a good sign. PS: none of the treadmills in the gym were working, the phone calls to front office/ concierge or room service were not answered (apparently the phone system also had a problem "because of the rain"); and there seemed to be asbestos on their sauna.
                Reviewed September 04, 2017
                7.6
                Very good
                SATOMI from Japan
                Family with teens
                Grand Premium
                Stayed 2 nights in March 2017
                Next to the shopping mall”
                Tomato soup and chocolate cake that I ordered as room service were excellent. Shower and bath tub is separeted. Big shopping mall is 5 minutes walk. I was able to enjoy shopping,especially super market.
                Reviewed March 07, 2017
                5.2
                Pramit from India
                Business traveler
                Grand Premium
                Stayed 1 night in January 2017
                Excellent property marred by inefficient service”
                A beautiful property but the same cannot be said about the service. Staff at the entrance to the lobby and bell desk is most non courteous I have ever seen anywhere in the world. The darban doesn't even bother to hold the door or open it. One has to wait at the car for so long before the staff comes to collect your luggage. There also the behavior is such as if they are doing a favor by allowing you to stay in this hotel. Then the facilities specially the electrical fittings in rooms are really bad quality. If not for the location and beautiful lawns, I would have never thought of visiting this hotel again.
                Reviewed January 18, 2017
                6.4
                Good
                Manjeet from India
                Solo traveler
                Grand Premium
                Stayed 15 nights in December 2016
                Far cry from 5 star”
                The hotel surely isn't fit to be called 5 star. It's outdated and in desperate need of a make over. Hotel staff is friendly and the hotel has the basic facilities one could need. The 4th floor corridor smelt like an open sewer, walking to and from my room was a constant daily challenge. Delivery from room service is prompt but once you get the food you wish you hadn't ordered it. Lucky for me the DLF mall is within walking distance, my saviour for when I neeeded food. Over all my stay was just average, nothing to write home about. A suggestion to the hotel would however be to get a revamp/make over asap, it's seen it's better days.
                Reviewed December 19, 2016
                12345
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