The Heron Portico Hotel
The Heron Portico Hotel
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Standard Room - Guestroom The Heron Portico Hotel
Standard Room - Guestroom
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Lobby The Heron Portico Hotel
Lobby
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Lobby The Heron Portico Hotel
Lobby
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Interior view The Heron Portico Hotel
Interior view
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See map The Heron Portico Hotel
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Very good
Location
7.8
See all 41 photos The Heron Portico Hotel
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Removed from saved list
Very good
From 39 reviewsSee what guests said
7.9
/
10
Excellent service
8.4
Recommended by 84% of guests
Value for money7.5
Distance to city center1 km
Location rating7.8
Nearest airportWilson Airport (WIL)
Distance to airport3.7 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
This property is in high demand!Last booked 7 hours ago
Junior Suite
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Standard Room
Standard Room
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  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed
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Superior Room
Superior Room
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  • Room size: 35 m²/377 ft²
  • City view
  • 1 queen bed
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Junior Suite Single Room
Junior Suite Single Room
...
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    Superior Room
    Superior Room
    ...
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      Superior Room
      Superior Room
      ...
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        Standard Room
        Standard Room
        ...
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          SINGLE STANDARD - BED AND BREAKFAST
          SINGLE STANDARD - BED AND BREAKFAST
          ...
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            Double Or Twin Standard
            Double Or Twin Standard
            ...
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              SINGLE SUPERIOR - ROOM ONLY
              SINGLE SUPERIOR - ROOM ONLY
              ...
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                More about The Heron Portico Hotel

                More about The Heron Portico Hotel

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What they offer

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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (39)Booking.com Reviews (177)
                7.9
                /
                10
                Cleanliness8.3
                Facilities7.9
                Location7.8
                Room comfort and quality7.3
                Service8.4
                Value for money7.5
                Provided by verified guests of Agoda
                All languages
                All guests (39)
                All room types
                Showing 24 verified guest comments
                12
                8.0
                Excellent
                Octavia from New Zealand
                Couple
                Standard Room
                Stayed 2 nights in July 2018
                Great option”
                Nice respite from the city. We got massages and ate lots of food. We initially tried to book through their website and our booking was lost so would recommend booking through Agoda :)
                Reviewed October 02, 2018
                8.4
                Excellent
                Stephanie from Australia
                Couple
                Standard Room
                Stayed 1 night in September 2018
                Great stay!”
                Would recommend!
                Reviewed October 01, 2018
                6.0
                Daniela from Italy
                Couple
                Standard Room
                Stayed 2 nights in September 2018
                Nice but overpriced”
                The hotel is nice but you can get better hotels with breakfast included for a cheaper price. One of the nights there was a loud wedding next door, they told us it would end at 9pm but it went on till 11pm. The room flooded after a shower. The room service took more than an hour to make a sandwich.
                Reviewed September 30, 2018
                10.0
                Exceptional
                Peter from United States
                Solo traveler
                Standard Room
                Stayed 1 night in August 2018
                Great staff and clean facility ”
                Con: Breakfast need to be less spicy Extend breakfast time to 10am due to people on vacation tends to wake.up later in the morning.
                Reviewed August 18, 2018
                10.0
                Exceptional
                Julia from United States
                Solo traveler
                SINGLE STANDARD - ROOM ONLY
                Stayed 1 night in August 2018
                Lovely hotel!”
                I stayed one night at the Heron Portico. It was so cool and trendy here, but also quiet and affordable. The restaurant and breakfast were delicious. I can't wait to come back!
                Reviewed August 13, 2018
                8.4
                Excellent
                Taryn from United Arab Emirates
                Family with young children
                Standard Room
                Stayed 1 night in August 2018
                Old charm hotel”
                We arrived early morning with a 24 hour layover which meant we were not staying overnight. The hotel accommodated an early check-in at 6am without charging extra, but the airport transfer cost to the hotel you do have to pay for. Staff are friendly and helpful. It's an old world charm hotel which I found very beautiful. There is an "old" smell in the rooms which could be likened to a damp smell but the rooms are clean,big and really cater to what you need. The water however, did not go beyond lukewarm in the shower. It's an affordable stay but no shops or amenities around the area. Traffic is horrendous so taking a taxi anywhere was a no-go due to time, the hotel is 20mins away from the airport but in peak traffic it takes over 2 hours to get to! However, the hotel is way more affordable than many closer to the airport and suited us for the time we spent there.
                Reviewed August 04, 2018
                8.0
                Excellent
                Oliver from Malaysia
                Family with teens
                Standard Room
                Stayed 3 nights in July 2018
                Pleasant stay with easy reach to town”
                Good location, accesible to town by reliable Uber. Security seems to be enforced while entering Hotel by car, common practice in most hotels in town. Relaxing atmosphere at outdoor restaurant. Could do with more selection of vegetarian dishes. Shower door didn’t close flooding whole bathroom. Towels a bit too all. Overall we had very friendly and helpful serviced here for the holidays.
                Reviewed August 02, 2018
                4.0
                Michael from United States
                Business traveler
                SINGLE STANDARD - ROOM ONLY
                Stayed 3 nights in July 2018
                Old Hotel with Very Bad Food”
                The room, as a whole, was kind of disappointing in that I was expecting something so much better for the money. Everything was just old and not well maintained. There wasn't any charm to the place. Tried both restaurants and received food that was inedible. Pizza over cooked, chicken wings were overcooked and miniscule. Made me think the chicken starved to death. Restaurant service was horrible. Getting a simple glass of wine took 30 minutes. Cup of coffee was the same. No ice was available for any drinks. Shower was old, moldy and horrible. Barely room for 1 person. Room cleaning was unacceptable with trash cans going unemptied, towels disappearing and returning hours later. This is clearly a hotel bent on making as much money as possible without actually doing anything good for the customer. Views at every point seemed industrial. Getting the television to turn on required finding a hidden switch on the wall behind the television. Very disappointed in this hotel room.
                Reviewed July 09, 2018
                8.4
                Excellent
                Luke from Malaysia
                Business traveler
                Standard Room
                Stayed 1 night in May 2018
                Excellent Service and Warm Hospitality ”
                Nothing to add to my title: From the moment I stepped in, it was a great place to stay if you are visiting Nairobi. It’s also close by the city center and you can walk when the weather is good. The staff members are always friendly and helpful. I will return to stay in here when I visit Nairobi again, hope it is sooner than later.
                Reviewed May 14, 2018
                9.2
                Exceptional
                DingHao from Singapore
                Business traveler
                Standard Room
                Stayed 4 nights in May 2017
                Wifi was horrible from the room. Otherwise a decent hotel.”
                wifi was non-existent from the room. Opening the door would get you 1 bar out of 4 on connection strength. Had to go down to the lobby just to use the wifi. OF course the manager would reply this review that he's taken into account feedback. I'm sure nothing was done though. Only chose this because it's opposite a work office. Plus side is this hotel is located along a road filled with embassies hence you should feel safe.
                Reviewed August 17, 2017
                6.4
                Good
                David from United Kingdom
                Business traveler
                Superior Room
                Stayed 1 night in May 2016
                Brief visit”
                The location was quite central, but little else was nearby and the City centre was a very long walk and not one to do at night.
                Reviewed May 31, 2016
                3.3
                Rajeev from India
                Family with young children
                Standard Room
                Stayed 3 nights in March 2016
                poor”
                location,some good staff,safety
                below average-the washrooms are not sound proof,toom much noise from flush and taps .no lifts to the rooms,had to carry luggage with great difficulty,restaurant not upto standards.cupboard had a very stingy smell.
                Reviewed March 22, 2016
                8.0
                Excellent
                AINI from Malaysia
                Business traveler
                Standard Room
                Stayed 5 nights in February 2016
                Worth the money”
                Room, location, service
                Great stay
                Reviewed February 26, 2016
                8.0
                Excellent
                Kian from Malaysia
                Business traveler
                Superior Room
                Stayed 4 nights in February 2016
                Comfortable”
                Location, value for money and comfortable.
                Reviewed February 22, 2016
                7.0
                Very good
                Reiza from Philippines
                Couple
                Superior Room
                Stayed 1 night in December 2015
                Nice mid-range hotel in convenient location”
                Manager was very chirpy and accommodating, support staff very helpful, and the decorations very classy
                Overall it was pleasant, though our booking through agoda was not recognized by the reception staff to a point that we have to wait to be checked in until we confirmed the booking. Reception lady was a bit rude, asking us if we really booked the right hotel, which was a bit condescending and annoying. However, everything else is up to par, though we could have used some good views. The nice atmosphere and welcoming staff and a good breakfast spread made up for what it lacks.
                Reviewed January 02, 2016
                9.3
                Exceptional
                Jonathan from United Kingdom
                Business traveler
                Standard Room
                Stayed 5 nights in February 2015
                Great hotel, good location”
                Staff, rooms and good food
                Reviewed March 13, 2015
                8.3
                Excellent
                Sylvain from Canada
                Couple
                Superior Room
                Stayed 1 night in October 2014
                Good hotel not in the heart of Nairobi”
                Comfort, cleanliness, staff performance
                Our stay was brief but satisfying. The Heron may be as good as they get in Nairobi for this kind of budget.
                Reviewed October 11, 2014
                10.0
                Exceptional
                Jarrod from Australia
                Couple
                Standard Room
                Stayed 1 night in September 2014
                Quick stopover”
                Quiet, location, value
                Perfect for our one night stop over after safari, secure and safe, quiet, good food in hotel restaurant and only $20 taxi from international airport.
                Reviewed September 10, 2014
                9.3
                Exceptional
                Noel from Australia
                Business traveler
                Junior Suite
                Stayed 2 nights in October 2013
                Excellent, thoroughly enjoyed the hotel and staff.”
                Rooms, service, atmosphere.
                Excellent will stay again and certainly will refer other travelers I come across to utilize this hotel as a first choice in their search prior to travel
                Reviewed November 02, 2013
                5.0
                Marie-Pier from Canada
                Couple
                Standard Room
                Stayed 1 night in October 2013
                Meh. Not great.”
                It was only ok. Nothing more
                Our stay at Heron was just ok. It's quite expensive for what you get. Which is not much in terms of comfort. Breakfast was just ok. Staff at the front desk were quite useless. We tried to get them to speed up our check out in the morning. It took half an hour! Although we were the only ones. Thinking about it, I would definitely not go back.
                Reviewed October 30, 2013
                12
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