The Principal York
The Principal York
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Annex Single Non-Smoking - Guestroom The Principal York
Annex Single Non-Smoking - Guestroom
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Interior view The Principal York
Interior view
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Interior view The Principal York
Interior view
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Fitness center The Principal York
Fitness center
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See map The Principal York
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Exceptional
Location
9.4
See all 53 photos The Principal York
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Excellent
From 135 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.6
Recommended by 92% of guests
Value for money7.4
Location rating9.4
Nearest airportLeeds Bradford International Airport (LBA)
Distance to airport38.1 km
  • 100 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Guestroom Double
Guestroom Double
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  • Room size: 22 m²/237 ft²
  • Garden view
  • 1 double bed
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Superior Double Bed Room
Superior Double Bed Room
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  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 double bed
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Superior Twin Room
Superior Twin Room
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  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 single beds
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Junior Suite with View
Junior Suite with View
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  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed
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Annex Single Non-Smoking
Annex Single Non-Smoking
...
  • Room size: 9 m²/97 ft²
  • Garden view
  • 1 single bed
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Double or Twin
Double or Twin
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  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed or 2 single be...
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Executive Suite
Executive Suite
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 king bed
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Double Annex
Double Annex
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed
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Junior Suite Double Bed
Junior Suite Double Bed
...
  • Room size: 25 m²/269 ft²
  • Garden view
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More about The Principal York

More about The Principal York

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (135)Booking.com Reviews (4035)
8.3
/
10
Cleanliness8.6
Facilities8.5
Location9.4
Room comfort and quality7.7
Service8.2
Value for money7.4
Provided by verified guests of Agoda
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Superior Double Bed Room
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Showing 103 verified guest comments
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10.0
Exceptional
Guy from United Kingdom
Solo traveler
Double Annex
Stayed 1 night in October 2018
Great Hotel”
Great price for a last minute stay. Amazing room
Reviewed October 15, 2018
4.8
YANYAN from China
Solo traveler
Superior Twin Room
Stayed 1 night in October 2018
bad service and bad experience”
the reception was very impolite and unfriendly. we arrived in the evening and with a lot of luggage, the hotel had enough vacant rooms, but the room they assigned to us is located in a very bad and strange area: 1-the room is far away from the lift and need to go upstairs, how heavy our luggage are! 2- the door of our room is below another stairs! 3- something wrong with the other locker, it can’t be locked. We called the duty manager,but no good response at the beginning, she agreed to change a room at our insistence. In a word, bad experience!
Reviewed October 13, 2018
10.0
Exceptional
Martha from United States
Couple
Double Annex
Stayed 9 nights in September 2018
Beautiful! Staff were very helpful and kind.”
Very clean, staff was great and were very willing to help you will any concerns. We liked that it was so close to train station and you were close to most public transportation. We made reservations months before our holiday and I emailed them a few times with questions and they were very prompt on their responses. Would highly recommend!
Reviewed October 05, 2018
8.8
Excellent
Peter from United Kingdom
Family with young children
Guestroom Double
Stayed 2 nights in July 2018
Excellent”
Great stay but the room didn’t have air conditioning and it was very hot ,and I last day we were put on a table for two instead of a bigger table so it was a tight squeeze especially with a 11 month old baby who was trying to grab everything
Reviewed July 14, 2018
5.2
CHOKDEE from Thailand
Family with young children
Guestroom Double
Stayed 1 night in June 2018
5 star hotel without Air Con in summer time. insane idea to dispute. ”
Have you asked yourself you need to check a room in 5 star hotel providing air con in your room? If never, you have to do it for this hotel. Reception staff, Oliver, firstly said to me that no A/C in this hotel, but later after I disagreed, he replied some rooms had but other floors. How do you feel if you and your kid are left in the roadside room with a standing fan in this summer time. My feeling on that day can be explained to a room at the annex side. It was terrible because your room faced the road beside the train station. You will get jackpot if be placed that room. Car noise came because window opened. How good for your vacation in York with this ridiculous 5 star hotel. How sure you will be satisfied? How you expect that 5 star hotel has no A/C? Is it your duty to check as Oliver, reception, said to you that it already has heater for YOU. You could use it if you wanted. Otherwise, standing fan was provided. It is enough for 5 star hotel. Oliver said all facilities showed in its website that it has heater, not A/C. LOL. Who rated it 5 star hotel. Really insane. I don't argue that tea room decoration looks nice, but if you did not spend money for it, you cannot be there, and beautiful decoration is just the reception part. The rest is 3 star hotel. Here are crowded with persons come for seminars. Have you asked yourself you need to check a room in 5 star hotel providing air con in your room? If never, you have to do it for this hotel. Reception staff, Oliver, firstly said to me that no A/C in this hotel, but later after I disagreed, he replied some suites had. So you have to pay for suites to stay A/C room.
Reviewed June 22, 2018
8.0
Excellent
Mary from Ireland
Group
Superior Twin Room
Stayed 1 night in June 2018
Beautiful in great location. Pokey dark room.”
Super location, gorgeous decor. Breakfast ok, unfortunately the brdrrom, while decorated very nicely had a tiny window in the corner and was very dark and pokey. I wouldn’t book through Agoda again.
Reviewed June 18, 2018
9.2
Exceptional
Jeremy from Macau
Couple
Superior Twin Room
Stayed 2 nights in May 2018
wonderful”
Stayed for two nights with my elderly mother. The hotel gave us a perfect room with bathroom fully fitted out for people with physical disabilities as my mother has. They also reserved a parking space for us next to the main doors. The staff were mostly very friendly and accommodating. Really very good. Not what I expected based on other experiences in UK. We thoroughly enjoyed our stay. Particularly my mother who is always a bit anxious about where she'll stay due to her various challenges. But this was a wonderful break for her. Thank you!
Reviewed May 12, 2018
9.6
Exceptional
Anthony from United Kingdom
Couple
Double Annex
Stayed 1 night in November 2017
Exceptional”
Great hotel in a perfect location. Great facilities great staff great food. Very happy customers. Also parking at a good rate for York centre.
Reviewed November 25, 2017
10.0
Exceptional
Heather from United States
Family with teens
Guestroom Double
Stayed 1 night in September 2017
A special and unique hotel with history right near the train station!”
This hotel is great! It is unique, not like a chain hotel and feels classy, yet comfortable. I will always stay here when visiting family in York. I also liked that it is literally next door to the train station. I love the little room amenities as well.
Reviewed November 19, 2017
9.2
Exceptional
Dorette from Hong Kong
Family with young children
Superior Double Bed Room
Stayed 1 night in September 2017
cosy stay ”
the staff in the hotel are very helpful and nice. the rooms are clean and bright. breakfast is ok, not enough option but overall tasty food. shame that the sauna is broken when we were there will visit again very soon
Reviewed September 27, 2017
7.2
Very good
adam from United Kingdom
Couple
Double Annex
Stayed 2 nights in July 2017
Room had no drawers ”
Booked in to the new detention Room very hot no air conditioning Couldn't open window as room backs onto a major rd and overlooks the main post office sorting so noise started about 3 in the morning Also for a nearly done up room can you believe there is no drawers Had to leave clothes in our cases Receptionist said she new about this and they where trying to rectify this
Reviewed August 03, 2017
10.0
Exceptional
Georgina from United Kingdom
Solo traveler
Guestroom Double
Stayed 1 night in December 2013
Fabulous”
Heart of the city luxury.
Reviewed July 01, 2017
7.2
Very good
Samsul from Singapore
Couple
Guestroom Double
Stayed 2 nights in May 2017
Great location and beautiful hotel”
We stayed at the Guestroom Double at The Principal York in May 2017. The hotel location is good and within walking distance to most attractions in York. It is also right next to the York train station. The hotel decor is beautiful but our room was small and didn't have air conditioning (we asked for a fan). The room was also facing the train station so there was not much of a view. Overall a good stay at this hotel.
Reviewed June 22, 2017
8.8
Excellent
Robert from United Kingdom
Group
Superior Twin Room
Stayed 2 nights in June 2017
Excellent”
Third visit in 4 years to the hotel - re-furbishment lovely but the change of dining room to former bar for breakfast meant tables too close together and a feeling of "school dinner hall"
Reviewed June 19, 2017
8.0
Excellent
David from Indonesia
Couple
Superior Double Bed Room
Stayed 2 nights in September 2016
Nice location”
The hotel has very nice interior, strategic location as it's right next to the train station. Unfortunately their wall not quite sound proof therefore you'll hear lot of noise from the train whistle. The hotel doesnt have AC. During our stay, initially we complaint about our room but then since the room occupancy was quite high, we were then given option of bigger room at the lower ground. During our stay, we felt the hotel was short of front desk staffs, we often saw quite long line up, but staffs are so nice.
Reviewed May 20, 2017
9.6
Exceptional
John from United Kingdom
Couple
Double Annex
Stayed 1 night in April 2017
Exceptional”
Very beautiful and clean. Staff excellent.Sidings too far from main hotel.
Reviewed April 13, 2017
10.0
Exceptional
Sheila from United Kingdom
Couple
Superior Twin Room
Stayed 2 nights in March 2017
Great stay”
Excellent staff, relaxing atmosphere and great location. Delicious afternoon tea that is worth making time for. We booked a superior room which was on the small side with no room for chairs so you had to sit on the bed. Despite this the room furnishings and its cleanliness were of a high quality.
Reviewed March 25, 2017
9.6
Exceptional
Natalie from Guernsey
Family with teens
Double Annex
Stayed 1 night in March 2017
Super welcoming without any pomp & ceremony”
Carolyn on reception was so welcoming. Instantly we loved the hotel. All the 5 star expectations but without feeling uncomfortable. Stayed at many hotels in York & this was by far our favourite. Great pool facilities. Loved the Charterhouse bar. Equally, reception tried to get our rooms as close together as possible which was kind of them. Staff all welcoming.
Reviewed March 14, 2017
8.8
Excellent
Sally from United Kingdom
Solo traveler
Guestroom Double
Stayed 1 night in February 2017
Exceeded Expectations”
Great staff, elegantly refurbished and very convenient for the station
Reviewed February 27, 2017
10.0
Exceptional
Nicola from United Kingdom
Family with young children
Double Annex
Stayed 1 night in February 2017
Excellent hotel”
Fantastic location, staff brilliant.
Reviewed February 20, 2017
12345
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