The Square Boutique Hotel
The Square Boutique Hotel
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Standard Room - Bathroom The Square Boutique Hotel
Standard Room - Bathroom
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Lobby The Square Boutique Hotel
Lobby
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Lobby The Square Boutique Hotel
Lobby
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Swimming pool The Square Boutique Hotel
Swimming pool
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See map The Square Boutique Hotel
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Excellent
Location
8.2
See all 27 photos The Square Boutique Hotel
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What guests are saying:
Amazing place, safe parking, very clean and welcoming, just fantastic!
Nakeeta from South Africa
Couple
enjoyed it very much. will definitely recommend durban to all friends family and colleauges
donovan from South Africa
Couple
Was a really good experience. I will recommend this hotel to my friends.
donovan from South Africa
Couple
Enjoyed my stay at this hotel. The staff is great and the location the best. Away from the city center while close to Gateway Mall. Best stay
Xolani from South Africa
Solo traveler
We enjoyed our stay. We would certainly recommend it.
Malebo from South Africa
Couple
We had a great time, besides the weather. the only complaint i have is the cocktail friday that they have, where the people they attract are not sensitive to the guests that are paying to stay there.
Gareth from South Africa
Family with young children
central location, good service and comfortable room
Ebrahim from South Africa
Couple
Excellent
From 120 reviewsSee what guests said
8.3
/
10
Excellent service
8.7
Recommended by 96% of guests
Value for money8.4
Distance to city center25.2 Km
Location rating8.2
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Room choices
7.5
Very good
Room comfort & quality
Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 king bed
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Standard Room
Standard Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
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Superior Room with sofa
Superior Room with sofa
...
  • Room size: 20 m²/215 ft²
  • 2 single beds and 1 sofa be...
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Single Superior
Single Superior
...
  • Room size: 43 m²/463 ft²
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Single Deluxe
Single Deluxe
...
  • Room size: 59 m²/635 ft²
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Triple Room Panoramic
Triple Room Panoramic
...
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    Superior Double
    Superior Double
    ...
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      Single
      Single
      ...
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        Tripple Room Pool
        Tripple Room Pool
        ...
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          Luxury Room Shared Bed
          Luxury Room Shared Bed
          ...
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            More about The Square Boutique Hotel

            More about The Square Boutique Hotel

            An overview

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            Nearest essentials

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            What they offer

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            What's nearby

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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (120)Booking.com Reviews (940)
            8.3
            /
            10
            Cleanliness8.7
            Facilities8.2
            Location8.2
            Room comfort and quality7.5
            Service8.7
            Value for money8.4
            Provided by verified guests of Agoda
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            All guests (120)
            All room types
            Showing 58 verified guest comments
            123
            8.0
            Excellent
            Alma from South Africa
            Solo traveler
            Deluxe Room
            Stayed 2 nights in October 2018
            Hidden gem”
            Great room, some minor maintenance needs to be done to ensure you keep the 4star rating like replacing curtains with holes in and fastening fixtures that are loose in bathroom. Breakfast options must be improved and that which is supposed to be must be served hot.
            Reviewed October 11, 2018
            10.0
            Exceptional
            Ziyanda from South Africa
            Couple
            Standard Room
            Stayed 3 nights in September 2018
            Best Hotel”
            The staff were great. It felt like a 5 star hotel. It was really value for money. The buffet breakfast was spectacular especially if you are on a healthy eating plan: you want options & there were plenty.
            Reviewed September 28, 2018
            9.2
            Exceptional
            JJ from South Africa
            Couple
            Deluxe Room
            Stayed 2 nights in November 2018
            Exceptional”
            Very friendly staff. Easy check in and check out. Amazing breakfast and very clean rooms. They are refreshed everyday!
            Reviewed November 27, 2018
            9.2
            Exceptional
            Roni from South Africa
            Couple
            Standard Room
            Stayed 2 nights in October 2017
            Great value but nice”
            Its a great boutique hotel close enough to the beach, shopping center and restaurant hub. The staff were friendly and always willing to help. The rooms are small but there is more than enough space for a short stay. The linen and towels are fresh and clean. The breakfast were delious with a variety of fresh fruits, cheeses, salmon, cold meats and pastries. You could also help yourself to a cooked breakfast or order a egg done to your likeing.
            Reviewed October 06, 2017
            10.0
            Exceptional
            Reshma from South Africa
            Solo traveler
            Standard Room
            Stayed 3 nights in May 2018
            Beautiful location. Great hotel!”
            My stay was wonderful. The hotel was beautiful. The facilities were great. Everything was neat and tidy. Staff were very friendly and helpful. The location was superb. I wil definitely be back. Thank you.
            Reviewed May 15, 2018
            2.0
            susan from South Africa
            Business traveler
            Standard Room
            Stayed 2 nights in March 2018
            no rooms available after payment and agoda confirmation”
            What a shocker. I arrived with my international guest to be told sorry we have no rooms???? How do i ever rely on agoda again??? we were offered another room in a cheper hotel down the road with no compensation.
            Reviewed March 16, 2018
            8.4
            Excellent
            Kubashnee from South Africa
            Couple
            Standard Room
            Stayed 2 nights in January 2018
            Excellent”
            The only thing about the place is that they do not tell you that they charge a tourism levy. You only find out when you get there. Also the place is right next to the square which seems to have some nightclub or something that plays loud music till early hours of the morning which is a bit annoying if you are a light sleeper But other than that.. Amazingly good food and fantastic staff
            Reviewed January 15, 2018
            6.8
            Good
            sizhu from South Africa
            Business traveler
            Standard Room
            Stayed 1 night in April 2018
            Not clean enough”
            The room was ok, but the bathroom wasn’t clean, I found other people’s hair on the towel
            Reviewed September 09, 2018
            10.0
            Exceptional
            Thejendra from South Africa
            Group
            Standard Room
            Stayed 1 night in October 2018
            Will stay again.”
            Well-sized rooms and bathrooms, very clean and comfortable.
            Reviewed October 23, 2018
            10.0
            Exceptional
            Zamile from South Africa
            Couple
            Standard Room
            Stayed 2 nights in March 2018
            Perfect Holiday”
            The hotel has exceptional service and the rooms were luxurious and comfortable. Loved the food and service too.
            Reviewed May 03, 2018
            9.2
            Exceptional
            KARMINI
            Family with young children
            Standard Room
            Stayed 2 nights in November 2017
            Clean, comfortable, convenient! ”
            Super friendly staff - from the parking attendants to the front of house staff to the restaurant staff. Well-sized rooms and bathrooms, very clean and comfortable. Rooms have a bar fridge, which is great! The only downer is that the pool area was closed due to storm damage. Conveniently located, close the hub of Umhlanga (restaurants and shops etc) and only a few km from the beach.
            Reviewed November 06, 2017
            8.8
            Excellent
            Vaneshan from South Africa
            Business traveler
            Standard Room
            Stayed 3 nights in November 2016
            Adequate but needs a refresh in a few areas to maintain the longevity of its rating and service.”
            The staff are friendly but speaking from experience need to better understand the needs of their patrons...parking arrangements were not explained...assistance with luggage was not offered...the wifi password was not listed or provided nor was I informed as to the spa services on offer. For a 4 star establishment the furniture and general upkeep of the room and of certain fixtures were in a state of disrepair or damaged. I found the menus in particular the breakfast menu a little boring and left you with little choice...my personal dining experience left me wanting after ordering twice from the menu only to be told that in the middle of the week you had run out of certain food items I was quiet disappointed...I like your establishment and would love to return and would definitely rave about my stay even more if only these minor details were rectified I am sure it would not take much. Look forward to it.
            Reviewed December 04, 2016
            8.3
            Excellent
            Parisha from South Africa
            Couple
            Standard Room
            Stayed 1 night in February 2015
            A memorable Valentines Day..”
            1. Staff Service , special mention to Lihle Ngubane 2. Comfort & luxury 3. roof top pool area
            I surprised my husband with a night away for Valentines Day. We were disappointed as i booked to late so I did not get place for the dinner packages. We decided to go for a swim and make the most of it afterall the point was "us" time. Even though there were 2 functions that evening , I asked the waitor if we can use the pool and sauna. He politely said yes, and then we asked whether we can order food and he agreed. He brought us whatever we wanted including my pushin the limits and asking for candles. He could have easily said that they did not have or that they cannot serve us food as they had 2 functions but he did this with a smile. This turned out to be a truly special experience for my husband and I and we are so grateful. Thank you Three Cities and most especially Linhle Ngubane.
            Reviewed February 19, 2015
            6.3
            Good
            Gunther from South Africa
            Solo traveler
            Standard Room
            Stayed 3 nights in October 2014
            Beautiful Hotel Spoiled by Bad Management”
            Lovely spa, pool terrace and comfy cosy room. The room service dinners were really great and served by an incredible waitress, always putting a smile on my face.
            I feel that the GM and HOD's are not very serious about their customers and the customers experience in the hotel. The house keeping staff were very noisy in the corridors and made me feel like was in a flea market and not a so called boutique hotel. The cooked buffet breakfast was ice cold on 2 out of 3 of my breakfasts at the hotel. My final morning at the hotel the breakfast was so cold I actually had to order a cab and go to the gateway mall for a breakfast. On check in I had arranged a late check out for my final day, this was not communicated to the other team it seems as a very stroppy front desk girl phoned me to ask me to check out (this after I also had to leave the hotel to get a decent breakfast). I did speak to the GM and she sent me a copy paste type email (I have seen previous examples of her "sincere" correspondence on agoda) . Staying at this hotel really spoiled what should of been a relaxing, recharging get away! Not worth the cost of the rooms and flights.
            Reviewed October 22, 2014
            9.0
            Exceptional
            Laila from South Africa
            Group
            Standard Room
            Stayed 2 nights in September 2014
            Lovely Stay”
            The rooms, Interior Decorating, Rooftop pool
            We had a wonderful stay at the hotel. Wish we could have used the hotel pool but there was a private function being held at the time. Although a shuttle service was provided, the service ended at 5pm on Saturday afternoon. It would have been appreciated to extend that time to 7pm, so that we could watch sunsets and add more convenience over a weekend stay. However, we had a wonderful stay and the staff was extremely helpful and friendly.
            Reviewed September 08, 2014
            9.3
            Exceptional
            Khaya from South Africa
            Solo traveler
            Stayed 3 nights in September 2012
            great hotel”
            the room, gym and swimming pool
            i enjoyed the stay, the hotel is close to everything. the highway is easily accessible, the mall is 2 minutes away, the beach is 5 min away, not a hasle to get there at all.i really would book hear at any time. the parking is also excellent. although the rroms are aslightly smaller, they are quite nice inxide. i just wish the dstv would be the normal one, i batteld to watch some channels.
            Reviewed September 27, 2012
            8.0
            Excellent
            Sifiso from South Africa
            Couple
            Stayed 3 nights in August 2012
            Lovely hotel and surronding”
            Sauna and pool deck
            It is a lovely place to spend a short vacation. I was slightly disappointed about cold water the Saturday morning and the mulfunction with the air-conditioner. However I would come back. The staff is friendly and hotel style is up to standard.
            Reviewed August 15, 2012
            8.0
            Excellent
            Alroy from South Africa
            Business traveler
            Standard Room
            Stayed 1 night in July 2012
            Lovely hotel and great service”
            Highly appreciated by my CEO
            i'm doing the bookings for my ceo all the time. i used to book to protea's but i've decided to take a risk and try something new for my ceo where he can be in a new environment and meditate well. i've received a good response from him, in such a way he proposed to take one of our board meeting to your place. well its not easy cause we are not allowed to be out of our jurisdiction on board meeting. i have to think about it and see how can i motivate it. the business team as well gave good response thanks you so much, he is so excited for your good service.
            Reviewed August 06, 2012
            8.0
            Excellent
            nompumelelo from South Africa
            Couple
            Standard Room
            Stayed 4 nights in July 2018
            Very good”
            Great hotel, was disappointed that the SPA is no longer available as that was one of the things that made me choose it.
            Reviewed July 16, 2018
            9.6
            Exceptional
            Sathamoney from Australia
            Couple
            Standard Room
            Stayed 1 night in June 2018
            Exceptional”
            Exceptional staff. Kea & Nandi including Reba @ front desk were very helpful. Sheila, our waitress @ breakfast made is feel most welcomed. Please compliment them.
            Reviewed June 22, 2018
            123
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            • Excellent location
            • Moses Mabhida Stadium