The Tokyo Station Hotel
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The Tokyo Station Hotel

1-9-1 Marunouchi, Chiyoda-ku, Nihonbashi, Tokyo, Japan, 100-0005
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    The Tokyo Station Hotel Reviews

    9.3
    Exceptional
    /10
    (972 reviews)See what guests said
    9.7
    Exceptional cleanliness
    Recommended by 97% of guests

    Things you’ll love about The Tokyo Station Hotel

    Things you'll love

    • 170 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Exceptional
    Location
    9.8
    See map
    Better than 99% of properties in Tokyo
    Exceptional location - Inside city center
    Popular
    Nearby
  • Tsukiji Outer Market1.89 km
  • Tokyo Tower3.09 km
  • Roppongi Hills3.98 km
  • Asakusa-Jinja (Asakusa Shrine)4.78 km
  • Shinjuku Gyoen Park5.04 km
  • Tokyo Skytree Town5.25 km
  • Meiji Shrine6.03 km
  • Odaiba6.3 km
  • Tokyo Metropolitan Government Buildings6.77 km
  • Tokyo Disneyland11.77 km
  • Don't miss out!

    10 travelers are looking at this property right now | 5 travelers have booked today.

    Value for money8.4
    Location rating9.8
    Nearest airportHaneda Airport (HND)
    Distance to airport15.1 km

    Rooms available at The Tokyo Station Hotel

    9.4
    Exceptional
    Room comfort & quality
    Dome King - Non-Smoking
    Dome King - Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Palace Side Superior Twin Non-Smoking
    Palace Side Superior Twin Non-Smoking
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
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    Premium Palace View Twin Room
    Premium Palace View Twin Room
    ...
    • Room size: 52 m²/560 ft²
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    Superior City View King Room
    Superior City View King Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
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    City View Queen
    City View Queen
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
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    Palace Side King Non-Smoking
    Palace Side King Non-Smoking
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
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    King Maisonette
    King Maisonette
    ...
    • Room size: 65 m²/700 ft²
    • Non-smoking
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    Maisonette Twin Room
    Maisonette Twin Room
    ...
    • Room size: 65 m²/700 ft²
    • Non-smoking
    Enter dates to see prices
    King Maisonette
    King Maisonette
    ...
    • Room size: 65 m²/700 ft²
    • Non-smoking
    Enter dates to see prices
    Superior Twin Room (South Wing)
    Superior Twin Room (South Wing)
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    Enter dates to see prices
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    More about The Tokyo Station Hotel

    More about The Tokyo Station Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    During October 1, 2019 and March 31, 2020, breakfast charge will be JPY 4,859 for an adult, JPY 2,430 for children from 4-12 years old.

    Reviews of The Tokyo Station Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (972)Booking.com Reviews (889)
    9.3
    /
    10
    Exceptional
    Cleanliness9.7
    Facilities9.0
    Location9.8
    Room comfort and quality9.4
    Service9.5
    Value for money8.4
    All languages
    All guests (972)
    All room types

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    Showing 534 verified guest comments
    12345
    9.2
    Exceptional
    Iris from Hong Kong
    Couple
    Stayed 1 night in May 2019

    Best hotel staff in Tokyo. ”

    One of the best breakfast buffets in Tokyo - Excellent staff and lots of choices (both Western and Japanese) in a quiet and relaxing environment. Classic (basic) rooms are on the small side with little to no view. It's very quiet although we're basically next to the train track.

    Reviewed May 21, 2019
    9.6
    Exceptional
    Alejandro
    Couple
    Dome Side Superior Twin Room - Non-Smoking
    Stayed 1 night in April 2019

    Can't beat the location, very nice hotel”

    Hotel is really nice, it has several exits to different parts of Tokyo Station though it can be a bit of a walk to the rooms/restaurants since it's a pretty big place. The breakfast buffet in the upper restaurant (additional cost) is amazing and worth the splurge if you have time to enjoy it. Staff has very good english and concierge team was very helpful, they managed one of our restaurant bookings. The room was spacious enough for us and bathroom had a great size.

    Reviewed May 13, 2019
    10.0
    Exceptional
    Kevin from United States
    Couple
    Palace Side Superior Twin Non-Smoking
    Stayed 4 nights in April 2019

    Best location and service”

    In addition to the excellent service, location and attention to detail, the breakfast brunch in the Atrium is one of the best we’ve had. A concierge assisted us with our luggage and escorted us through the busy Tokyo train station to the platform for the Narita Exprress.

    Reviewed April 23, 2019
    9.6
    Exceptional
    Tsang from Canada
    Solo traveler
    Stayed 3 nights in January 2019

    A wonderful stay in the historical building”

    The concierge manager & the front desk staff helped to solve the urgency issues promptly upon the arrival from Nikko. Appreciated both gents(forgot to get the names)A lovely room under the dome and the buffet breakfast was so good. Great location to easy access between Ginza. Am looking forward to visiting again on my next trip to Tokyo.

    Reviewed April 14, 2019
    10.0
    Exceptional
    XINGNING from Australia
    Solo traveler
    Dome King - Non-Smoking
    Stayed 1 night in March 2019

    Good stay as always ”

    I have been to Tokyo often and station hotel Is excellent for business travelers or visitors. Service is high standard and they offer porter service to lead you the way to the platform at the station to Narita airport , if you have too many luggage. It is really helpful when I have a big snowboard bag with me .

    Reviewed March 05, 2019
    8.4
    Excellent
    Wing from Hong Kong
    Family with young children
    Palace Side Superior Twin Non-Smoking
    Stayed 1 night in February 2019

    Antique hotel with excellent service”

    The hotel has a very long history since earlier 19th Century. The hotel itself is already a very attractive scenic spot. In the center of various shopping mall and the interchange of a lot of JR line, this hotel is also very close to the ancient Tokyo palace, giving you an unique mixed experience of a modern city vs a peaceful and tranquil cultural center. The service is excellent in the hotel, the staffs are all helpful and always cheerful when serving their customer, I really appreciate that. The room size is fair and you should try best to get the room which face the palace as they give you a much better view and oversee the open area of station's atrium. A bit surprised is that they still charge the hotel guests for using their gym and other Onsen, this doesn't happen in other hotel I visited before.

    Reviewed February 16, 2019
    10.0
    Exceptional
    Jennifer
    Couple
    Stayed 1 night in May 2019

    Amazing Stay! ”

    We had a layover in Tokyo and this hotel did everything to make sure we were taken care of on our trip. Arranging a private guide, dinner and train tickets, including an escort! Amazing breakfast on the morning. Everyone was extremely kind and helpful. Highly recommend!

    Reviewed May 12, 2019
    9.2
    Exceptional
    Peter
    Family with teens
    Palaceside Comfort Twin Room - Non-Smoking
    Stayed 3 nights in April 2019

    Wonderful Hotel directly in the center of Tokyo”

    Superb hotel, excellent rooms (especially the bathrooms), 1st class service. Only negative point: Breakfast options are very limited and rather expensive. It's easy to find better options within 2 minutes walking distance.

    Reviewed April 28, 2019
    10.0
    Exceptional
    Susan from United States
    Family with teens
    Comfort Twin Room Non-Smoking
    Stayed 5 nights in August 2018

    Exceptional”

    We spent five nights here during my family's first trip to Japan. Part of the reason we chose it was because we wanted access to a top-of-the-line concierge to help us make dinner reservations at certain places. The hotel was spectacular. The location is so easy, and transport is also easy because it's literally on the train station (yet the rooms were quiet.) The staff made this place absolutely shine - the best service we encountered in Japan. Money well spent in a very expensive city.

    Reviewed November 16, 2018
    10.0
    Exceptional
    Valerie from Taiwan
    Family with young children
    Palace Side Superior Twin Non-Smoking
    Stayed 3 nights in October 2018

    Very satisfactory stay!”

    Great location right in the Tokyo Station and a beautiful historic building. We had a palace side room so great view of the square outside and the palace. Excellent services from all staffs. They're very friendly and attentive. There was a special event outside on the square, and the hotel left a card explaining to us what the tradition was and the schedule of the event. This was really thoughtful to travelers who would like to experience more of the local culture. Great deco of the room and very clean. This was our second time visiting this hotel and we would definitely come back again.

    Reviewed October 19, 2018
    10.0
    Exceptional
    Tzu from Taiwan
    Couple
    Dome King - Non-Smoking
    Stayed 1 night in October 2018

    Great location”

    Hotel staff are very friendly and kind. You feel welcomed and at home right away. As it was my husband’s birthday, the hotel offered to take our picture and gave us a photo card at checkout to remember this special day by.

    Reviewed October 19, 2018
    10.0
    Exceptional
    Chuan from Taiwan
    Couple
    Stayed 1 night in September 2018

    Wonderful experience ”

    I forgot my personal belongings in the hotel room, they send someone to deliver my left items to the Henada airport just like I am their family, what a high level of service in the World. I will definitely stay in the Tokyo Station Hotel again. Btw, breakfast is delicious and their staff are the best in service.

    Reviewed September 21, 2018
    10.0
    Exceptional
    Phillip from United States
    Family with young children
    Maisonette with King Bed - Non-Smoking
    Stayed 2 nights in August 2018

    Wonderful Staff, Great Hotel, Prime Location!!!”

    This is our 3rd time staying at The Tokyo Station Hotel, my son and husband love this hotel. The rooms are beautiful, the staff goes over and beyond to insure our stay was enjoyable. They were very friendly and take great pride in the positions they held. The buffet in the Atrium was always fresh, delicious and satisfying, Osamu-san was a most excellent host. We will back again in December =D!!!

    Reviewed August 05, 2018
    10.0
    Exceptional
    Denyse from Singapore
    Business traveler
    South Wing Premium Twin Room - Smoking
    Stayed 2 nights in November 2018

    Love this place”

    Friendly staff with huge hotel rooms. I would personally highly recommend to stay here at least once. They also have a wonderful breakfast spread.

    Reviewed June 25, 2019
    8.8
    Excellent
    Jack from United States
    Solo traveler
    Comfort King Room - Non-Smoking
    Stayed 2 nights in April 2019

    Location, Location, Location”

    Its one of the designated "small luxury hotels" but you'd never guess from the size of the building. But the hotel itself is wrapped around only one portion of the historic Tokyo Train Station, thus the name. Couldn't be more convenient. Several restaurant venues to choose from.

    Reviewed April 11, 2019
    9.6
    Exceptional
    FIONA from Malaysia
    Couple
    Comfort King Room - Non-Smoking
    Stayed 3 nights in March 2019

    An Exceptional Stay”

    One of the most beautiful historic hotel we have experienced. Everything was perfect. Location is excellent. The staff is very warm and welcoming. Everyone. always has a big smile and willing to make you feel at home. The concierge team service is truly impeccable. Really appreciate Ms Miyuki and Mr Tomonori for taking care of us and making dinner arrangements for us. Thank you! Without a doubt an exceptional choice to stay when visiting Tokyo. We will surely be back again when the chance arise.

    Reviewed April 03, 2019
    9.2
    Exceptional
    Maq
    Couple
    Comfort Classic Queen Room
    Stayed 1 night in March 2019

    Fantastic hotel in the beating heart of Tokyo with facilities galore ”

    Fabulous friendly staff from reception to housekeeping to concierge. The atrium restaurant has a beautiful feel. If only all the restaurants were over 1 or 2 floors it would have been easier to find. The spa has a hot spring, plenty of eating places, we are vegetarian and the staff made sure we were accommodated for. Thank you! The sheets just soft, along with the night dress in the bedside drawer, a nice touch, big deep bath and hot water with good water pressure. Walking distance from faboulous shops and the park right opposite with beautiful cherry blossom and when it was time to go home, a 5 min walk to the platform from the hotel lobby. Fabulous hotel, but pricey but it’s cherry blossom season here so the highest of prices. Will try it again maybe in a lower season.

    Reviewed April 01, 2019
    9.2
    Exceptional
    Steven from Indonesia
    Family with young children
    Comfort King Room - Non-Smoking
    Stayed 2 nights in March 2019

    Great hotel in an excellent location”

    My family and I were very happy with our stay at Tokyo Station Hotel. We love the fact that they have meet and greet service at our Shinkansen platform so we won't get lost navigating the busy Tokyo station. Location is also very central, and easy to travel anywhere. Another plus point is the friendly staffs and concierge who helped us make taxi arrangements and other requests.

    Reviewed March 20, 2019
    8.8
    Excellent
    Ian from Singapore
    Couple
    Comfort King Room - Non-Smoking
    Stayed 1 night in February 2019

    Excellent”

    I've stayed at this hotel a few times in recent years, mostly on the way back from Hakuba with a ton of ski equipment and luggage in tow and therefore choose The Tokyo Station Hotel largely for convenience to the train station. The other big draw for me is the staff. With over 150 rooms and at least as many guests in residence at any one time, the staff all identify me by name and simply cannot do enough for you. Their attention to detail and focus on your comfort is almost unparalleled. I will of course, be back.

    Reviewed February 10, 2019
    10.0
    Exceptional
    Editha from Philippines
    Business traveler
    South Wing Superior Twin Room - Smoking
    Stayed 2 nights in May 2019

    Exceptional”

    Hotel staff very helpful - helped me to buy train ticket, and helped me with my heavy luggages to the train station.

    Reviewed May 26, 2019
    12345
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    • Exceptional location
    • Tsukiji Outer Market
    • Tokyo Train Station is within 0.18 km