The Waterfront Hotel & Spa
The Waterfront Hotel & Spa
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Standard Queen Room - Bed The Waterfront Hotel & Spa
Standard Queen Room - Bed
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Interior view The Waterfront Hotel & Spa
Interior view
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Interior view The Waterfront Hotel & Spa
Interior view
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Coffee shop The Waterfront Hotel & Spa
Coffee shop
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Very good
Location
7.7
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What guests are saying:
the stay was nice and sweet I enjoy my stay at this venue..
moeketsi from South Africa
Family with teens
Just one night and it was good. Rooms are clean and well equipped, beds are comfy and bedding of a good quality. Staff were friendly and very helpful.
Kovilan from South Africa
Couple
Very enjoyable. Only drawback was the noise from the harbour ops
susan from South Africa
Couple
It was more than i expeccted... always clean. We enjoyed ourselves so much we did not want to leave.
Kenny from South Africa
Group
Very pleasant service. Very enjoyable stay. Will definitely return
Marlin from South Africa
Couple
My stay was very nice, food delicious, plenty variety. The only thing I would say change is the hotel maybe should have an airport shuttle or find cheaper services to get to the airport from the hotel, it's very expensive to take a taxi service.
Thomas from United States
Solo traveler
Would go back anytime
Mark from South Africa
Business traveler
Minor issues with 2 single beds were resolved quickly.
MAHLAPE from Lesotho
Couple

The Waterfront Hotel & Spa

Very good location
- 410 meters to the beach
- What's nearby?
Very good
From 148 reviewsSee what guests said
7.9
/
10
Excellent cleanliness
8.4
Recommended by 84% of guests
Value for money8.2
Distance to city center5.00 Km
Location rating7.7
Nearest airportKing Shaka International Airport (DUR)
Distance to airport28.6 km
  • Airport transfer

  • 410 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 6 hours ago | 11 travelers are looking at this property right now
Deluxe Double
Deluxe Double
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed and 1 king bed
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Superior Queen Room
Superior Queen Room
...
  • Room size: 20 m²/215 ft²
  • Partial ocean view
  • 1 queen bed
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Family Rooms
Family Rooms
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 king bed and 1 sofa bed
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Superior Room
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Partial ocean view
  • 1 single bed
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Standard Room
Standard Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
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Standard Queen Room
Standard Queen Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Double Standard
Double Standard
...
  • Balcony/terrace
  • Smoking allowed
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Disabled Access Room
Disabled Access Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 2 single beds
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Double Superior
Double Superior
...
  • Smoking allowed
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Single Standard
Single Standard
...
  • Balcony/terrace
  • Smoking allowed
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More about The Waterfront Hotel & Spa

More about The Waterfront Hotel & Spa

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (148)Booking.com Reviews (1080)
7.9
/
10
Cleanliness8.4
Facilities7.9
Location7.7
Room comfort and quality7.9
Service7.9
Value for money8.2
Provided by verified guests of Agoda
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All guests (148)
All room types
Showing 126 verified guest comments
12345
7.6
Very good
Refiloe from South Africa
Couple
Standard Room
Stayed 1 night in December 2018
Good service”
Good customer service, clean rooms and exceptional facilities
Reviewed December 03, 2018
9.0
Exceptional
Thomas from United States
Solo traveler
Standard Room
Stayed 3 nights in December 2013
Nice stay very friendly staff”
Room, breakfast buffet and the staff
My stay was very nice, food delicious, plenty variety. The only thing I would say change is the hotel maybe should have an airport shuttle or find cheaper services to get to the airport from the hotel, it's very expensive to take a taxi service.
Reviewed January 17, 2014
8.8
Excellent
Mpumi from South Africa
Couple
Stayed 2 nights in September 2017
Amazing Service and Staff! ”
The Aha waterfront is an absolute treat! The staff was friendly and helpful, they even kept our bags after we checked out because we had a late flight. The stay was pleasant, we just got a little lost while trying to find the place.
Reviewed January 30, 2018
8.7
Excellent
Anthony from South Africa
Couple
Deluxe Double
Stayed 2 nights in September 2015
avsit from durna suburb to experience the point en”
cleanliness, facilities, staff helpfulness
We have watched the point development and were keen to try the hotel. For an international visitors hotel it has everything that is needed - international standard decor, parking , proximity to beachfront and transport It is a considerable improvement than when known as the Docklands hotel. The dining room and bar were very good.
Reviewed September 25, 2015
8.0
Excellent
ROBERT from South Africa
Couple
Deluxe Double
Stayed 3 nights in December 2014
Satisfied traveller”
Location, Room, Parking
Could not find much wrong, The kitchen staff were great, they even prepare us a special platter, the room was very clean and bed comfortable, The hotel parking very secure and location excellent, However a negative is the Internet, Although wireless is free it is difficult to work with only 150MB limit, Staff is very helpful and polite and we were well looked after.
Reviewed December 09, 2014
9.7
Exceptional
Melinda from South Africa
Family with teens
Standard Room
Stayed 1 night in November 2014
Very nice!”
Friendly, helpful staff; nice rooms; very nice restaurant
We only stayed at the hotel for one night, but the overall experience was very good. Although they are busy with renovations, the noise level was minimal. The staff were also very helpful, friendly and professional. The rooms were lovely and Wodka, the onsite-restaurant was very good.
Reviewed November 11, 2014
9.7
Exceptional
Albert from South Africa
Family with teens
Standard Room
Stayed 1 night in March 2014
Pleasant Surprise”
Close to Crusie Ship Terminal; Quiet Area Of Town; Close to Ushaka Restaurants
Rooms were pleasant. Only problem was the aircon unit whining in my room. In our party's other room, next door, the aircon unit was quiet. The other issue which we faced was the Key card lock on the doors not being easy to use. You had to "jiggle" the card in the lock in a certain way for the lock to open. This took us a small while to get used to. Other than those, the hotel was awesome. Staff attentive, breakfast great and we were pleasantly surprised at "arty" interior.
Reviewed March 10, 2014
9.7
Exceptional
Suraya from South Africa
Solo traveler
Superior Room
Stayed 1 night in January 2014
Exceptionally Comfortable Hotel, great atmosphere.”
The location, the atmosphere, the room design
The Docklands Hotel is a great hotel with quality hotel with comfortable rooms that are tastefully decorated. The only downside to the hotel is that I was charged for a superior room but was given two single beds rather than a double bed, as well as the breakfast on their website was advertised as halaal, but there were no halaal options at breakfast.
Reviewed January 27, 2014
9.7
Exceptional
Mitchell from United Kingdom
Couple
Standard Room
Stayed 5 nights in December 2013
This hotel is a hidden Jewel.”
Rooms, Restaurant & staff.
My wife & I had a wonderful time @ The Docklands. A very unusual hotel, very retro, with huge wide corridors. Rooms are open plan, but very spacious & clean. Food down in the restaurant is first class, as is the breakfast. Many people would disregard this hotel, as it is not on the beach front. However, it is the closest hotel to Ushaka Marine, where you have everything you could possibly want whilst on holiday. Nothing is too much trouble for the staff & we will definitely be back. Superb!!!!
Reviewed January 02, 2014
8.7
Excellent
Nicholas from South Africa
Couple
Superior Room
Stayed 1 night in May 2013
Great stay at Docklands”
The Wodka restaurant is a hidden gem of Durban which serves superb fine dining dishes. Hotel location is great for sightseeing and spending time at the beach. The artistic design of the hotel.
We had a great time. My girlfriend and I celebrated our 5 year anniversary here with a romantic dinner at the restaurant, and then stayed over. The food is great, and the room was very comfortable and cozy. We had everything we needed and couldn't complain about a thing.
Reviewed July 14, 2013
9.7
Exceptional
Karina from New Zealand
Family with young children
Deluxe Double
Stayed 3 nights in April 2013
Pleasant, clean, enjoyable”
Fantastic room, fantastic views, great restaurant
Our stay was a thoroughly enjoyable one! We will be staying here again if we visit Durban in the future. The rooms are spacious and clean with modern, urban decor. We stayed in a harbor facing room which had a balcony and fantastic views of a working harbor, that proved not too noisy at all. The restaurant has a great menu and quality food. Free wi fi in our room. Friendly staff.
Reviewed May 06, 2013
9.7
Exceptional
Judy from South Africa
Family with teens
Superior Room
Stayed 2 nights in March 2013
Relaxing stay at a comfortable hotel”
The efficient check-in, the comfortable bed and the friendly staff.
My children and I had a most relaxing and enjoyable stay at Docklands Hotel. The proximity to uShaka Marine World suited us perfectly - within walking distance. The sea view was most pleasant and the unusual building features and decor provided us with much to discuss. We loved the comfy beds and pillows! We will definitely recommend this well-priced, clean Hotel to family and friends.
Reviewed April 03, 2013
9.3
Exceptional
Mitchell from United Kingdom
Couple
Superior Room
Stayed 1 night in March 2013
A Really Fantastic Hotel”
Firstly, the hotel itself is a beautiful building. Our room was spotless & spacious. Loved the design of the room & the hotel in general. The very large courtyard was ideal. The staff wonderful.
Simply, a fantastic hotel. My wife & I often stay in Durban on short breaks & have stayed @ many of the available hotels. However, this is now far & away our favourite. This is not just a place to lay your weary head, but an experience in itself. Very unusual but awesome decor. Great food & drink. Wonderful service, all finished of with a great, relaxing breakfast. We will certainly be returning & very soon. CHEERS!
Reviewed March 20, 2013
10.0
Exceptional
Matilda from South Africa
Family with teens
Superior Room
Stayed 1 night in December 2012
Modern hotel with friendly helpfull staff”
convenient close to restaurants - modern - spacious
We enjoyed our stay, staff went out of their way to give us the best rooms for our family. Breakfast was arranged earlier for us to depart - friendly staff and always willing to help. Rooms were great with lots of room and loved the open plan bathrooms. Harbour side was just a little noisy but the balcony rooms was great.
Reviewed January 18, 2013
10.0
Exceptional
Matilda from South Africa
Family with teens
Standard Room
Stayed 1 night in December 2012
great location with spacious rooms”
the courtyard was nice to relax before going out at night
Our family enjoyed the stay a lot - was conveniently close to Ushaka's restaurants and the beach as well as the departure for traveling on the cruise liners. Rooms are spacious with open plan bathrooms and a modern look. The staff went out of their way to give us specific rooms next to each other and the breakfast was arrange to start a little earlier for our departure - great service with a smile.
Reviewed January 18, 2013
4.7
Arvin from South Africa
Couple
Superior Room
Stayed 1 night in July 2012
Nice Hotel”
Near the Harbour
Room was cold. Heater did not work properly. The entrance to the hotel was not appealing at all but the consolation was that it was close to the Ushaka Marine world. Views of the Durban harbour were accessible if you had the right room. Overall our stay was pretty much below average
Reviewed July 24, 2012
8.7
Excellent
Arshaad from South Africa
Group
Superior Room
Stayed 2 nights in June 2012
Great Hotel”
Tasteful clean modern and Large rooms
Ushaka Marine World is only a few blocks away from the hotel, within walking distance. Beaches are also in close proximity. all in all, a pleasant stay. We requested a late check in and check out, and the staff were very willing to accomodate us. Keycards were a slight problem, as we had to on return to reception to get them re-coded a couple of times. All in all a pleasant stay, Will definitely stay here again
Reviewed July 06, 2012
9.3
Exceptional
Coenraad from South Africa
Family with young children
Superior Room
Stayed 2 nights in June 2012
lovely hotel good service”
Big rooms very clean great location
Very pleasant.Situated conveniently in a quate area but still near the restaurants and city center.Ideal for romance and honeymoon and not so far from the beaches.It offers very good value for money and the staff were very polite and professionel.We enjoyed our stay and would recommend this hotel as it has a very pleasant and interesting theme and atmosphere.
Reviewed June 28, 2012
8.7
Excellent
Ben from South Africa
Couple
Standard Room
Stayed 5 nights in May 2012
Lovely Hotel, service with a smile”
Conference facility
We stayed at the Hotel during our Annual Conference that was at the same venue. The rooms were very neat and clean. There were WiFi Internet available in public areas and rooms. The WiFi reception was very good. The Conference facility and staff were also very good. They went out of their way to help us make a success of the Conference.
Reviewed May 21, 2012
10.0
Exceptional
Junaide from South Africa
Couple
Standard Room
Stayed 2 nights in February 2012
lovely hotel with great service”
location
my stay was great. friendly and effecient staff. everything was in place when i arrived there. i liked the 24 hour security in car park. on my return from boat cruise i was moved to quarters hotel in florida road, which shows your effeciency. this hotel was just as great. food was top class. thanks
Reviewed February 22, 2012
12345
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  • Very good location
  • uShaka Marine World