Thistle Kensington Gardens Hotel
Thistle Kensington Gardens Hotel
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Standard Double - Bed Thistle Kensington Gardens Hotel
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Interior view Thistle Kensington Gardens Hotel
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Excellent
Location
8.7
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What guests are saying:
Rooms a bit of a squeeze.
Yew from Malaysia
Couple
Ideally located Hotel , very close to convenience stores , markets , tube station & bus stop. Staff was helpful and very prompt . The major turn down was the size of the bathroom ! Also found it slightly overpriced .
SARVJEET from India
Family with young children
Was in London to spend time vacationing with my son.
Edwin from United States
Solo traveler
Was here on vacation with my son. We really enjoyed our 7 day stay in London. Thistle Kensington was a good place to stay.
Edwin from United States
Solo traveler
All pros as per above. Can't add anything more.
Denis from United Kingdom
Business traveler
The location of the hotel is very convenient to go around , close to 2 underground stations and a lot of restaurants nearby. Hotel 's facilities is very good , bed is very comfortable , bathroom is very good.
pachaya from Thailand
Group
Great location. Rooms are simple but there's everything you need.
vanessa
Family with teens
Hotel accessories and facilities need to be Maintenance . Such as elevators, beds and toilet accessories
Salman from Bahrain
Solo traveler
Good Pricing & Near Airport for Transit Purpose.
Mun from Singapore
Family with young children
The hotel was overall very nice. The only downside was that there was a lot of door slamming in the hallway.
Thomas from Norway
Couple

Thistle Kensington Gardens Hotel

Excellent location
- Inside city center
- What's nearby?
Excellent
From 547 reviewsSee what guests said
8.0
/
10
Excellent cleanliness
8.3
Recommended by 90% of guests
Value for money7.7
Distance to city center0.5 miles
Location rating8.7
Nearest airportLondon City Airport (LCY)
Distance to airport16.4 km
  • 210 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
Standard Twin
Standard Twin
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 2 single beds
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Junior Suite
Junior Suite
...
  • Room size: 33 m²/355 ft²
  • Shower and bathtub
  • 1 king bed
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Family Room
Family Room
...
  • Room size: 20 m²/215 ft²
  • Park view
  • 1 single bed and 1 double b...
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Standard Double
Standard Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Executive Double Room
Executive Double Room
...
  • Room size: 20 m²/215 ft²
  • Bathtub
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Deluxe Twin Room
Deluxe Twin Room
...
  • Shower and bathtub
  • 2 single beds
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Family Room Capacity 3
Family Room Capacity 3
...
  • Bathtub
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Twin room - De Luxe
Twin room - De Luxe
...
  • Bathtub
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Family Triple
Family Triple
...
  • Bathtub
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Double for Single Occupancy Deluxe King
Double for Single Occupancy Deluxe King
...
  • Bathtub
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More about Thistle Kensington Gardens Hotel

More about Thistle Kensington Gardens Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Whites Restaurant
210 m British
Eden Bar & Restaurant
220 m British
Terrace Restaurant at the Blakemore Hotel
240 m British, European, Gluten Free
European cuisine
European cuisine
Ef's
570 m European
De Amicis Ristorante Italiano
660 m European, Italian, Mediterranean
Angelus
680 m European, French
Asian cuisine
Asian cuisine
Marks and Spencer Simply Food
30 m Asian, British, Delicatessen
Malaysia Hall - The Canteen
170 m Asian, Halal, Malaysian
New Fortune Cookie
230 m Asian, Chinese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (547)Booking.com Reviews (1501)
8.0
/
10
Cleanliness8.3
Facilities7.2
Location8.7
Room comfort and quality8.0
Service8.1
Value for money7.7
Provided by verified guests of Agoda
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Showing 426 verified guest comments
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9.6
Exceptional
Sherry
Family with teens
Standard Double
Stayed 2 nights in September 2018
Good locationg and fantastic service”
My mom and I stayed here two nights. Staff is very friendly. When I checked in, the reception told me details about how to use these facilities well. I asked the laundry service, the man (one reception staff)told me if I feel like the hotel Laundry service is expensive, I could go to an alternative place to top up and wash it by myself. The room is very clean and tidy. The hotel is just beside Hyde Park and Kensington Park, easy to walk in two beautiful parks. There are 2 or 3 elevators so that we don't need to carry 4 suitcases by myself. All the staff I met were friendly, polite, warm heart and very nice! I come back in the future London trips. !! btw recommended!
Reviewed September 08, 2018
Dear Sherry, Thank you for your wonderful review, we were pleased you enjoyed your stay and hope we can welcome you back to the hotel very soon again.
Responded September 17, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
Dorothy from Singapore
Group
Family Room
Stayed 3 nights in August 2018
Fantastic location n gd size room”
Two underground station so great location. Walking is great too. Kensington Gardens across
Reviewed August 15, 2018
Dear Dorothy, Thank you for your wonderful review, we were pleased you enjoyed your stay and liked the location. We hope we can welcome you back to the hotel very soon again.
Responded September 17, 2018
Thistle Kensington Gardens Hotel
6.8
Good
RUI from United Kingdom
Family with teens
Family Room
Stayed 1 night in February 2018
Good location but very small elevator”
The location is very good and close to the Hyde Park. But very small elevator. Be aware if carrying big luggages
Reviewed August 10, 2018
Dear Rui, Thank you for your review and we are pleased you enjoyed your stay and the central London location. We hope we can welcome you back to the hotel very soon.
Responded August 12, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
NANCY from United States
Solo traveler
Standard Twin
Stayed 2 nights in July 2018
Great hotel”
I highly recommend Thistle Kensington Gardens. The room was clean and the staff were welcoming and helpful. The location is ideal and it is lovely to walk across the street to Hyde Park.
Reviewed August 10, 2018
Dear Nancy, Thank you for your amazing review, we were thrilled you enjoyed your stay and thank you for your kind words for the staff which I will be happy to pass on to the team. We were pleased you made use of the park opposite the hotel, it is indeed nice for a walk or run. We hope we will be able to welcome you back to the hotel very soon again.
Responded August 12, 2018
Thistle Kensington Gardens Hotel
5.6
jenny from Philippines
Family with young children
Standard Twin
Stayed 1 night in July 2018
Near to hyde park, Kensington palace, bus station & tube”
Near to hyde park, Kensington palace, bus station & tube
Reviewed August 06, 2018
Dear jenny, Thank you for your review and we are pleased you enjoyed the central London location. We hope we can welcome you back to the hotel very soon.
Responded August 08, 2018
Thistle Kensington Gardens Hotel
5.6
jenny from Philippines
Family with young children
Standard Twin
Stayed 1 night in July 2018
Near to hyde park, Kensington palace, bus station & tube”
Near to hyde park, Kensington palace, bus station & tube
Reviewed August 06, 2018
Dear jenny, Thank you for your review and we are pleased you enjoyed the central London location. We hope we can welcome you back to the hotel very soon.
Responded August 08, 2018
Thistle Kensington Gardens Hotel
5.6
jenny from Philippines
Family with young children
Standard Twin
Stayed 1 night in July 2018
Near to hyde park, Kensington palace, bus station & tube”
Near to hyde park, Kensington palace, bus station & tube
Reviewed August 06, 2018
Dear jenny, Thank you for your review and we are pleased you enjoyed the central London location. We hope we can welcome you back to the hotel very soon.
Responded August 08, 2018
Thistle Kensington Gardens Hotel
9.6
Exceptional
Isma from Pakistan
Family with teens
Stayed 8 nights in July 2018
Location cleanliness friendly staff”
Had a great stay first two days had a problem with the AC con but we were then shifted to another room. Great breakfast very nice staff location between two subway stations
Reviewed August 01, 2018
Dear Isma, Thank you for your nice review, we were pleased you enjoyed your stay, the cleanliness and we will pass on your kind words for the staff. Thank you for joining us for breakfast and we are glad we had the right choice to start your day. We are also sorry for the air conditioning problem you had the first days but we are glad we were able to find a solution for you.
Responded August 04, 2018
Thistle Kensington Gardens Hotel
5.2
Peter from United States
Family with teens
Family Room
Stayed 3 nights in July 2018
Poor management of facility”
Gave our room away and to cover it up said not up to their standards then gave us a room with mold on the walls because I guess mold is a high standard. They did not have room set up properly for 3 persons. Maintenance man was an angry individual and should nap before his shift. Took them an hour and a half to fix their issues I missed dinner with my family and they said sorry and that’s about it. Did not even comp 1 breakfast. Gave extra pillow but made us put on own pillow case and again let us know we put him out of his way. . He also set off fire alarm at 2 in the morning by ripping it off the ceiling in a guest room who was complaining it was blinking. Evacuated entire hotel in the middle of the night. Desk staff polite.
Reviewed July 14, 2018
Dear Peter, Thank you for time to review your recent stay and we are sorry to hear you were not fully satisfied. We very much appreciate your constructive comments, I will ensure that the issue you encountered with maintenance is addressed immediately. All rooms are set up with 2 pillows per person and we are always happy to provide extra pillows which come with a pillowcase. Please rest assured no fire alarm was not set off by any staff member, neither was anything ripped off the ceiling. I truly hope that enjoyment of your time with us was not effected as a result of this.
Responded July 14, 2018
Thistle Kensington Gardens Hotel
8.4
Excellent
Carla from United States
Couple
Standard Double
Stayed 4 nights in July 2018
Great location, except for seeing the touristy points of interest. ”
I'll go down the list of categories. Value for money: It was definitely pricey, but for the time of year and location, it was on par with other hotels. The rooms are quite small, but are nice. The facility as a whole is definitely on the nicer side. Not sure I would pay that price in London again. Location: It was literally steps away from Hyde Park. It was a great location with regards of feeling safe, not as busy as other parts of London and close to a station on the Central Line. With that said, all of the points of interest for tourists, there's a lot of transferring cross other lines. Some of those connections were kind of long walks and lots of stairs up and down. I was worn out! Cleanliness: They did a great job cleaning the rooms daily and the facility as a whole was quite clean and maintained. One tip: if you are used to using wash cloths to shower, I recommend asking for them early at the front desk. Staff: Great! Facilities. Great! The restaurant on site was good.
Reviewed July 13, 2018
Dear Carla, Thank you for your wonderful review, we were pleased you enjoyed your stay and you liked the facilities and location. We hope we can welcome you back to the hotel very soon again.
Responded July 14, 2018
Thistle Kensington Gardens Hotel
8.0
Excellent
Redza from Malaysia
Group
Standard Double
Stayed 5 nights in February 2018
Memorable location”
Right in front of the park – close to bus stops, Queensway London underground station – Tesco and Sainsbury's outlets (groceries) are all within walking distance – attached next to a gas station with a Waitrose kiosk. Road-facing rooms on lower floors might get noisy from traffic. The elevators are small so people take the stairs when it's too long of a wait (hint: higher floors might not be so smart after all). No concierge but we had a pleasant stay.
Reviewed July 04, 2018
Thank you for your nice review, we are pleased you enjoyed your stay with its central London location. The 3 lifts in the hotel are usually quick to arrive. We do hope we can welcome you back to the hotel very soon.
Responded July 10, 2018
Thistle Kensington Gardens Hotel
6.4
Good
Joseph from United States
Family with young children
Deluxe King Room
Stayed 5 nights in June 2018
Good”
Room was a bit worn and run down.
Reviewed June 26, 2018
Thank you for your review and we are pleased you enjoyed your stay with us. We hope we can welcome you back to the hotel very soon.
Responded June 29, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
Steven from United States
Family with teens
Family Room
Stayed 4 nights in June 2018
KC Senior”
Nice, clean. Excellent location, across the street from Hyde Park, two block walk to the tube. "Full" English breakfast, be sure to eat your beans.
Reviewed June 17, 2018
Thank you for your wonderful review, we were pleased you enjoyed your stay with us. Thank you also for your nice comments about the breakfast and we will make sure we will have the beans ready next time again. We hope we can welcome you back to the hotel very soon.
Responded June 19, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
Gayle from United States
Solo traveler
Stayed 4 nights in May 2018
Welcoming. Comfortable. Excellent staff”
From the friendly hello, to the warm goodbye, please come again, the four days at Thistle Kensington Gardens Hotel was some of the best ever in London. I saw Susan at Reception several times to have questions answered—she is an asset to the hotel. The location was fine for me, close to tube, bus, ordinary shopping (not M&S or Harrod’s type), Kensington Gardens/Hyde Park is across the street—quite lovely walks with bicycles on a separate path. The bartender remembered my drink the second evening, and the third, room service was timely, and the food well prepared. I can’t find a single negative note! And—there’s a lift! Easy to get to the sights and sounds and specialty shopping, , but removed from them if you don’t.
Reviewed May 24, 2018
Dear Gayle, We were thrilled about your nice review and pleased you had an enjoyable stay with. We will pass on your kind words to Susan and the team and we hope we can welcome you back to the hotel next time you are in London.
Responded May 25, 2018
Thistle Kensington Gardens Hotel
8.0
Excellent
JENNIFER from Philippines
Family with young children
Family Room
Stayed 5 nights in April 2018
Nice location ”
Good location just across Kensington Gardens ☺️
Reviewed May 09, 2018
Dear Jennifer, Thank you for your wonderful review and we are please you enjoyed your stay and the central London location just opposite Kensington Gardens. We hope we can welcome you back to the hotel very soon.
Responded May 11, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
Kay from United Kingdom
Business traveler
Standard Double
Stayed 5 nights in April 2018
Staff and support”
Throughout our stay from the moment we arrived the staff were extraordinarily supportive and provided us with great service. Friendly, focused and committed to our enjoying our stay. Well done to the team and a great venue to stay at for a reasonable room rate!
Reviewed May 07, 2018
Dear Kay Thank you for your wonderful review and our full marks. We are pleased you had an enjoyable stay and we hope we can welcome you back to the hotel very soon. We will pass on your compliments to the team.
Responded May 11, 2018
Thistle Kensington Gardens Hotel
4.4
Nurnadia from Malaysia
Family with young children
Junior Suite
Stayed 5 nights in April 2018
Acceptable”
Junior Suite Pros - spacious, tv in living & bedroom, comfortable bed & friendly staff. Cons - small & slippery shower/bathtub, sunken sofabed, no fridge, dirty carpets.
Reviewed May 03, 2018
Dear Nurnadia, Thank you for your review and we are glad you had a lot of positive points during your stay but also sorry to hear that not everything was to your full satisfaction.The bath tabs are the standard size bath tubs and non slip bath mats are available on request if you feel you would need one. None of our bedrooms has a fridge or mini bar, however it can be requested with our housekeeping department, subject to availability. We are sorry for the carpet and we will make sure the carpet is checked toughly each time. We hope we can welcome you back very soon.
Responded May 10, 2018
Thistle Kensington Gardens Hotel
3.2
poon from Hong Kong
Family with young children
Family Room
Stayed 3 nights in April 2018
Service staff is rubbish”
Never pay attention to customers n just did according guidelines. Also, the efficiency of front desk is extremely poor even for check out. Room is small n facilities is poor such as slow wi fi, non function bathroom n TV
Reviewed April 13, 2018
Dear poon, Thank you for your review and we are sorry to hear that your stay was not to your full satisfaction. We would appreciate if you could contact us to discuss your stay further.
Responded April 18, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
Dina from Saudi Arabia
Business traveler
Standard Double
Stayed 7 nights in March 2018
Perfect stay with reasonable prices ”
Thanks thistle
Reviewed April 07, 2018
Thank you for your amazing review and we are pleased you had an enjoyable stay. We hope we can welcome you back to the hotel very soon.
Responded April 09, 2018
Thistle Kensington Gardens Hotel
10.0
Exceptional
Eva from Netherlands
Family with teens
Standard Double
Stayed 2 nights in February 2018
Good, central located hotel”
The hotel is near to Kensington park and Queensway station. The service is really good and the rooms are clean and beautiful furnished. I definetly recommend the hotel.
Reviewed February 26, 2018
Dear Eva, Thank you for you nice review and we a thrilled you had such a nice stay with us. We will pass on your compliments to the team and thank you for you nice comments about the cleanliness and furnishing in the rooms. We hope we can welcome you back to the hotel very soon.
Responded February 27, 2018
Thistle Kensington Gardens Hotel
12345
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