Thistle London Heathrow Terminal 5
Thistle London Heathrow Terminal 5
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Standard Double - Bed Thistle London Heathrow Terminal 5
Standard Double - Bed
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Interior view Thistle London Heathrow Terminal 5
Interior view
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Entrance Thistle London Heathrow Terminal 5
Entrance
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Reception Thistle London Heathrow Terminal 5
Reception
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See map Thistle London Heathrow Terminal 5
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Excellent
Location
8.3
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What guests are saying:
Very convenient to airport
Peter from Australia
Couple
The hotel was pleasant and clean. The staff were helpful. The restaurant was good, the restaurant staff were impeccable.
Jancis from United States
Solo traveler
No hairdryer, no slipper, no small refrigerator, no water in there.
YUNJU from South Korea
Solo traveler
Very good... can think of no problems. The only thing is that the hotel has a strange layout as restaurant and bar are a little bit away from reception. But its a minor issue.
JOHN from Ireland
Solo traveler
All well organised and efficient
tim from United Kingdom
Family with teens
the only point is u have to prepare to walk a few minutes to catch the POD ro Heathrow hotel is big
wing from Hong Kong
Solo traveler
Comfortable furniture!
Daniel from United States
Solo traveler
Ideal location if travelling from T5. Pods directly from terminal cost a fiver each. A taxi was £15
Stephen from United Kingdom
Couple
Good hotel with a £5 bus fare to the terminals each way. Nice friendly bar and restaurant with a view of the comings and goings at Heathrow.
Michael from United Kingdom
Solo traveler
Very good
From 678 reviewsSee what guests said
7.6
/
10
Very good service
7.7
Recommended by 88% of guests
Value for money7.6
Distance to city center17 miles
Location rating8.3
Nearest airportLondon Heathrow Airport (LHR)
Distance to airport2.7 km
  • 970 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
Standard Double
Standard Double
...
  • Room size: 14 m²/151 ft²
  • City view
  • 1 double bed
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Standard Twin
Standard Twin
...
  • Room size: 14 m²/151 ft²
  • City view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 14 m²/151 ft²
  • Non-smoking
  • 1 double bed and 1 sofa bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Deluxe King Room
Deluxe King Room
...
  • Shower and bathtub
  • 1 king bed
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Twin/Double room - De Luxe
Twin/Double room - De Luxe
...
  • Bathtub
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Standard Room 2 Single Beds with a View
Standard Room 2 Single Beds with a View
...
  • Non-smoking
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Double room King bed - De Luxe
Double room King bed - De Luxe
...
  • Bathtub
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Standard Single
Standard Single
...
  • Non-smoking
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Double Executive King Bed
Double Executive King Bed
...
  • Bathtub
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More about Thistle London Heathrow Terminal 5

More about Thistle London Heathrow Terminal 5

An overview

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Nearest essentials

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What they offer

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What's nearby

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (678)Booking.com Reviews (5589)
7.6
/
10
Cleanliness7.6
Facilities6.9
Location8.3
Room comfort and quality7.3
Service7.7
Value for money7.6
Provided by verified guests of Agoda
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Standard Twin
Family Room
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Showing 465 verified guest comments
12345
8.0
Excellent
HuiChi from Taiwan
Group
Family Room
Stayed 1 night in October 2018
good location”
takes only 5 mins by POD to Heathrow Terminal 5, but room is old fashioned.
Reviewed October 15, 2018
Thank you for your review and we are glad you found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We are working hard to improve the standard of the rooms and facilities. We do hope to welcome you back to the hotel again in the future.
Responded October 16, 2018
Thistle London Heathrow Terminal 5
10.0
Exceptional
Christopher from France
Couple
Standard Double
Stayed 1 night in October 2018
A bit tired”
Easy to get to on the pod, friendly staff, clean rooms. It's a bit ugly, having been built years ago, and the fittings worn. However, we had a good meal, will go back and will recommend it.
Reviewed October 07, 2018
Thank you for your review and we are glad you found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We are working hard to improve the standard of the rooms and facilities. We do hope to welcome you back to the hotel again in the future.
Responded October 09, 2018
Thistle London Heathrow Terminal 5
8.0
Excellent
Muhamad from Malaysia
Solo traveler
Standard Double
Stayed 1 night in May 2018
Very good”
Comfortable and convenient location with capsule transit. Nice view to see aircrafts approaching for landing.
Reviewed September 25, 2018
9.2
Exceptional
Richard
Couple
Standard Double
Stayed 1 night in August 2018
Convenient”
Hotel location and POD transport to the terminal were ideal at a good price - and not a noisy location, despite being so close to the airport.
Reviewed September 06, 2018
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.
Responded September 06, 2018
Thistle London Heathrow Terminal 5
10.0
Exceptional
Lynda from United Kingdom
Solo traveler
Standard Twin
Stayed 1 night in August 2018
Exceptional”
Brilliant location, brilliant transport link to terminal 5 via the pod and rooms quiet despite being next to the runway
Reviewed September 02, 2018
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.
Responded September 04, 2018
Thistle London Heathrow Terminal 5
9.2
Exceptional
Adam from France
Solo traveler
Standard Twin
Stayed 1 night in August 2018
Need easy access to Heathrow? BOOK THIS HOTEL!”
The hotel is amazingly located, quite lage yet cosy, cafeteria with reasonable price, friendly staff. DON'T fall for a taxi trap from the airport and check out the POD option for fast and affordable access to the hotel.
Reviewed August 22, 2018
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.
Responded August 24, 2018
Thistle London Heathrow Terminal 5
2.0
Firdaus from Singapore
Solo traveler
Standard Double
Stayed 6 nights in May 2018
Acceptable”
Never will come back
Reviewed August 18, 2018
Thank you for your review and we are sorry you did not enjoy your stay. We will implement training with the team to ensure that we improve the service and are working hard to improve the standard of the rooms. We do hope to welcome you back to the hotel again in the future to demonstrate a better experience.
Responded August 19, 2018
Thistle London Heathrow Terminal 5
10.0
Exceptional
Richard from United Kingdom
Solo traveler
Standard Double
Stayed 1 night in August 2018
Exceptional”
waiting to collect son x
Reviewed August 08, 2018
Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.
Responded August 11, 2018
Thistle London Heathrow Terminal 5
7.6
Very good
Jean from Cyprus
Couple
Standard Twin
Stayed 1 night in July 2018
Overnight ”
Ideal for overnight stay. Clean bright comfortable room. Drinks a bit pricy. Ordered taxi night before which didn’t turn up.
Reviewed July 27, 2018
Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport via the Pod. We will work on improving the areas you have mentioned and appreciate the feedback. We are sorry that the taxi did not turn up we will speak to the taxi company and ask them to improve there service. We do hope to welcome you back to the hotel again in the future.
Responded July 29, 2018
Thistle London Heathrow Terminal 5
8.4
Excellent
CHERYL from Hong Kong
Family with young children
Family Room
Stayed 1 night in July 2018
Excellent location and comfy beds”
There isn’t much nearby so shop, play and stock up before you arrive. Great links to T5 via bus or pod at extra cost. Also able to pay for late check out for a later flight. Room small but clean and comfortable. Family room had 3 single beds.
Reviewed July 22, 2018
Thank you for your review and we are glad you enjoyed your stay. We do hope to welcome you back to the hotel again in the future.
Responded July 23, 2018
Thistle London Heathrow Terminal 5
8.0
Excellent
Susan from Cyprus
Solo traveler
Standard Twin
Stayed 1 night in June 2018
The pod”
The pod is a very easy and convenient way to travel to terminal 5, there is also a free train transfer to other terminals too. The Hoppa is very good, but it does involve a timetable and waiting for the right number and several stops on the way, none of which is necessary with the pod for the same price.
Reviewed July 19, 2018
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.
Responded July 21, 2018
Thistle London Heathrow Terminal 5
7.6
Very good
Robert from United States
Couple
Standard Double
Stayed 1 night in July 2018
Good for a layover / brief stay”
Pros: Good price, friendly staff, restaraunt on premises. Cons: Dated, small rooms (but maybe not so small for U.K. standards), can't open windows, no lift (elevator), and the entrance to the hotel was a little confusing (I felt like I was entering through a rear area didn't feel like a hotel. I took the 423 bus maybe its different if you take the pods?) Overall okay stay no real complaints for the price. Also be careful getting in and out of the tubs for the shower. It was very steep.
Reviewed July 18, 2018
Thank you for your review and we are glad you found the location of the hotel convenient for easy transport to the airport. We are working hard to improve the standard of the rooms and facilities. We do hope to welcome you back to the hotel again in the future.
Responded July 19, 2018
Thistle London Heathrow Terminal 5
9.6
Exceptional
Lauren from United Kingdom
Group
Standard Twin
Stayed 1 night in July 2018
One night stay”
Second time I have stayed here.Arrived and departed on automated pod which is so convenient.No waiting for taxis.Hotel itself is a bit tired but rooms are clean and beds are very comfortable.Food in restaurant is fine and reasonably priced.Will definitely stay again when flying out of Terminal 5. Staff were friendly too....makes a difference.
Reviewed July 04, 2018
We are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We are delighted that the team were helpful, friendly and delivered great service. We do hope to welcome you back to the hotel again in the future.
Responded July 07, 2018
Thistle London Heathrow Terminal 5
2.0
Elsa from Hong Kong
Couple
Stayed 1 night in June 2018
Dark, rundown, nothjng like shown in website”
Disappointment, big time. Room was dark, decor must have been 20 years old. Will not book this hotel again
Reviewed June 09, 2018
Thank you for your review and we are sorry you did not enjoy your stay. We will implement training with the team to ensure that we improve the service and are working hard to improve the standard of the rooms. We do hope to welcome you back to the hotel again in the future to demonstrate a better experience.
Responded June 12, 2018
Thistle London Heathrow Terminal 5
8.4
Excellent
Derek from United Kingdom
Couple
Standard Twin
Stayed 1 night in May 2018
D H ”
Ideal overnight stay for Terminal 5 Pod is simple and excellent transport to the terminal Meal in restaurant was good value for money OK for Heathrow prices Probably not 5* but more than acceptable
Reviewed May 20, 2018
Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and Bar and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We do hope to welcome you back to the hotel again in the future.
Responded May 22, 2018
Thistle London Heathrow Terminal 5
10.0
Exceptional
Rachel from Guernsey
Couple
Family Room
Stayed 1 night in May 2018
Great location, value for money”
The Thistle Heathrow Terminal 5 is a great location and close to all Heathrow terminals. The restaurant food was excellent and great value for money. The staff were very tentative, despite being extremely busy. The hotel rooms are very comfortable, however the rooms could do with a bit of TLC as they are old and tired. The Pods from T3 to the hotel are especially good, only taking 5 minutes to travel between the two.
Reviewed May 15, 2018
Thank you for your review and we are glad you enjoyed your stay, watching the planes from the Runway View Restaurant and we are glad you found the location of the hotel convenient for easy transport to the airport via the Pod. We do hope to welcome you back to the hotel again in the future.
Responded May 16, 2018
Thistle London Heathrow Terminal 5
6.0
Keith from United States
Couple
Standard Double
Stayed 1 night in May 2018
Above average”
Building needs remodeling. Few restaurants nearby.
Reviewed May 12, 2018
Thank you for your review and we are glad you found the location of the hotel convenient for easy transport to the airport. We are working hard to improve the standard of the rooms and facilities. We do hope to welcome you back to the hotel again in the future.
Responded May 13, 2018
Thistle London Heathrow Terminal 5
9.6
Exceptional
muhamad from Malaysia
Couple
Standard Double
Stayed 1 night in May 2018
Value for money .”
Nice hotel and enviroment , near airport and can use pod straight to terminal 5
Reviewed May 10, 2018
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.
Responded May 11, 2018
Thistle London Heathrow Terminal 5
8.0
Excellent
Iain from United Kingdom
Solo traveler
Standard Twin
Stayed 1 night in May 2018
It was okay”
Didnt get the room I had been told I would get. TV didnt work properly. Apart from that all okay.
Reviewed May 08, 2018
Thank you for your review. We are glad you enjoyed your stay and found the location of the hotel convenient for easy transport to the airport. We will work on improving the areas you have mentioned and appreciate the feedback. We do hope to welcome you back to the hotel again in the future for a better experience.
Responded May 09, 2018
Thistle London Heathrow Terminal 5
9.2
Exceptional
linda from United States
Solo traveler
Standard Double
Stayed 1 night in May 2018
Loved the Pod”
Great value for solo traveler - 5 pounds each way
Reviewed May 07, 2018
Thank you for your review and we are glad you enjoyed your stay and found the location of the hotel convenient and enjoyed the Pod system for easy transport to the airport. We do hope to welcome you back to the hotel again in the future.
Responded May 08, 2018
Thistle London Heathrow Terminal 5
12345
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