Thistle Trafalgar Square - The Royal Trafalgar
Thistle Trafalgar Square - The Royal Trafalgar
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Standard Double - Bed Thistle Trafalgar Square - The Royal Trafalgar
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Exceptional
Location
9.5
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What guests are saying:
Suggest you get CNN and/or BBC ongoing news.
Janna from United States
Couple
We were able to walk to the theatre, which was wonderful. The staff could not have been nicer. The morning breakfast buffet was very good. I would and will recommend this hotel to my family and friends. If I'm lucky enough to come back, I will stay here !!
Bethann from United States
Family with teens
So convenient for everything
Chit from Hong Kong
Solo traveler
location is very good and within walking distance to many places of attractions . can find eateries around . room is reasonable size and comfortable. service is good
yak from Singapore
Couple
Great location and amenities. Very friendly staff
Michael from United States
Solo traveler
We stayed at the Thistle Trafalgar on 2 different occasions over Dec/Jan 2017 and couldn't fault the hotel at all. The location is fantastic for exploring the sights and shopping precincts. Close to just about everything! 10/10
Mark from Australia
Couple
Excellent
catalina from Colombia
Solo traveler
Fantastic central location. Had a minor issue (slow draining sink), and the staff took care of it promptly and even gave us chocolates as an apology!
Henry from United States
Couple
great
wm from United States
Couple
I am very happy with the service and I will recommend it to My friends and relatives
Maria from Philippines
Couple

Thistle Trafalgar Square - The Royal Trafalgar

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 192 reviewsSee what guests said
8.4
/
10
Excellent cleanliness
8.7
Recommended by 86% of guests
Value for money7.8
Location rating9.5
Nearest airportLondon City Airport (LCY)
Distance to airport12.7 km
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.4
Excellent
Room comfort & quality
Standard Double
Standard Double
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
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Executive King Bed
Executive King Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 sofa bed
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Junior Suite Double Bed
Junior Suite Double Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Standard Twin
Standard Twin
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 2 single beds
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Standard Single
Standard Single
...
  • Non-smoking
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Standard Triple
Standard Triple
...
  • Non-smoking
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Executive Twin
Executive Twin
...
  • Non-smoking
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Executive Twin
Executive Twin
...
  • Non-smoking
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Deluxe Twin Room
Deluxe Twin Room
...
  • Non-smoking
  • 2 single beds
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Royal Trafalgar  Junior Suite
Royal Trafalgar Junior Suite
...
  • Non-smoking
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More about Thistle Trafalgar Square - The Royal Trafalgar

More about Thistle Trafalgar Square - The Royal Trafalgar

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Leicester Square Bar and Restaurant
10 m British
Squares
70 m British, European
Thistle Royal Trafalgar
100 m British
European cuisine
European cuisine
House Lounge
200 m European
Mermaids Tail
200 m European, Seafood
Cote Brasserie - St Martin's Lane
280 m European, French, Gluten Free
Asian cuisine
Asian cuisine
Makiyaki
30 m Asian, Japanese, Sushi
Salt 'n Pepper
50 m Asian, Grill, Halal
Jom Makan
90 m Asian, Halal, Malaysian

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (192)Booking.com Reviews (961)
8.4
/
10
Cleanliness8.7
Facilities7.8
Location9.5
Room comfort and quality8.4
Service8.5
Value for money7.8
Provided by verified guests of Agoda
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Showing 149 verified guest comments
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7.6
Very good
Catherine from Singapore
Family with teens
Executive King Bed
Stayed 2 nights in October 2018
Good Location”
Near Leciester Square and Picadilly Circus, Chinatown Within walking distance to Picadilly Circus station
Reviewed October 11, 2018
Dear Catherine, Thank you very much for your review. We are glad you enjoyed your stay and found the location of the hotel convenient when visiting London. We do hope to welcome you back to the hotel again in the future. Kind regards, Tatiana
Responded October 12, 2018
Thistle Trafalgar Square - The Royal Trafalgar
6.0
KIAN from Singapore
Solo traveler
Standard Double
Stayed 1 night in September 2018
Great Location and Decent Rooms”
Great Location and decent rooms. Only thing negative was the water heater is disappointing. The temperature was inconsistent and can go from warm to hot suddenly which was very annoying when I shower.
Reviewed September 18, 2018
Dear Kian, Thank you for your review. We are glad you had an overall good stay with us. However I am sorry to hear you experienced a maintenance issue in your room. I will speak to the team personally to ensure we do a more thorough check before allowing our guests into the bedrooms. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Responded September 18, 2018
Thistle Trafalgar Square - The Royal Trafalgar
6.8
Good
Heather from United Kingdom
Family with teens
Standard Double
Stayed 2 nights in September 2018
Great hotel but wary of location”
This hotel was perfect. Great room amazing bed and helpful staff. I was not so sure on location atvpresent as a lot of building work going on so access was down quiet alley ways which did not feel safe. Also there tended to be groups of drinkers on the doorstep.
Reviewed September 09, 2018
Dear Heather, Thank you for your review. We are glad you had an overall good stay with us and our team looked after you so well. Please accept my sincere apologies for the nuisance caused by the construction works opposite the hotel. Whilst we understand this is a huge inconvenience for our guests, these are external projects handled by external and private companies. Please rest assured your concern about some unpleasant people near the hotel has been addressed and we are working with the local authorities in order to find a solution. We do hope to welcoming you back in our hotel in the near future. Warm regards, Tatiana
Responded September 10, 2018
Thistle Trafalgar Square - The Royal Trafalgar
6.4
Good
kittipong from Thailand
Solo traveler
Standard Double
Stayed 1 night in August 2018
Good”
No refrigerator in the room. No free bottle water.
Reviewed August 31, 2018
Dear Kittipong, Thank you for your review. I am deeply sorry that you didn't fully enjoy you stay with us. We do offer a variety of rooms all with different features, such as mini fridge. Bottles of water are available upon request. We hope you will allow us the opportunity to welcome you back in our hotel in the future. Kind regards, Tatiana
Responded August 31, 2018
Thistle Trafalgar Square - The Royal Trafalgar
5.6
Vikas from United States
Couple
Standard Twin
Stayed 1 night in August 2018
Above average”
The bathtoom had mold in it. Housekeeping was not up to the mark
Reviewed August 30, 2018
Dear Vikas, Thank you for taking the time to review us. I am deeply sorry to hear that the cleanliness of the room was not up to the standard. Our Housekeeping team does their best to deliver high standard room service and I apologise that we were not able to meet your expectations. I will be really grateful if you allow us the opportunity to welcome you back next time you plan to come to London to show you that we can fully meet your expectations. Kind regards, Tatiana
Responded August 31, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.0
Excellent
Seraj from Australia
Couple
Standard Double
Stayed 7 nights in August 2018
The Best Location”
We enjoyed our stay very much
Reviewed August 28, 2018
Dear Seraj, Thank you very much for you feedback! I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location. The team and I all look forward to welcoming you back! Warm regards, Tatiana
Responded August 28, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.6
Exceptional
Sharon from United Kingdom
Group
Standard Double
Stayed 1 night in August 2018
Will return ”
Staff and customer service excellent Breakfast fab
Reviewed August 13, 2018
Dear Sharon, Thank you very much for your feedback! I am glad to hear that you had a great stay with us and you enjoyed the breakfast. The team was very happy to receive your compliments and we all look forward to welcoming you back soon! Kind regards, Tatiana
Responded August 13, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.2
Exceptional
Joe from United States
Couple
Deluxe King Room
Stayed 4 nights in August 2018
Joe & Kim P.”
The hotel is everything you need to be clean, comfortable and in an excellent location central to most of London's attractions and very close to many good restaurants at Piccadilly and Leicester Squares as well as Covenant Garden. The front desk and staff are a pleasure and helpful. Small convenience stores and sandwich shops directly across the street. This hotel is great value for sight seeing tourists.
Reviewed August 12, 2018
Dear Joe and Kim, Thank you for taking the time to review us! I am delighted to see that you had a great experience with us, that you enjoyed the benefits of our superb central location and that the team proved to be friendly and helpful. The team and I look forward to welcoming you back soon! Warm regards, Tatiana
Responded August 13, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.2
Exceptional
AIDAN from United Kingdom
Family with young children
Executive King Bed
Stayed 2 nights in July 2018
Great plsce to stsy”
Great hotel, great staff and so convenient.
Reviewed August 01, 2018
Dear Aidan, Thank you very much for taking the time to review us. I'm delighted you had a great stay with us and that our team looked after you so well. We look forward to welcoming you back for a future visit. Kind regards, Tatiana
Responded August 02, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Cecilia from Hong Kong
Family with young children
Deluxe King Room
Stayed 1 night in July 2018
Excellent”
Not enough staff in breakfast restaurant, could see they didn’t stop to work but chairs had a lot of crumbs! Manageress and staff were very helpful!
Reviewed July 16, 2018
Dear Cecilia, Thank you for taking the time to feedback on your recent stay with us. I am pleased to hear that our team looked after you so well during your stay. I am deeply sorry that you did not fully enjoy your experience with us and that you witnessed such service failures. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Responded July 16, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Jackie from United Kingdom
Couple
Standard Double
Stayed 1 night in July 2018
Excellent”
Small rooms- but normal for the area . Expensive - but again average for the area Central location Not enough tourist information in reception.
Reviewed July 12, 2018
Dear Jackie, Thank you for taking the time to review us. We are pleased that you found the hotels location so convenient during your visit to London. We are sorry to hear that you found the hotel expensive, we do set our prices based on demand and prices do vary dependant on availability. We do offer a variety of rooms all of different bedroom and bathroom sizes, so we do hope to welcome you back to show you that we can fully meet of all your expectations. Kind regards, Tatiana
Responded July 13, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Leslie from United States
Family with teens
Deluxe King Room
Stayed 1 night in July 2018
Fab location and quiet”
So convenient to museums, tube and theatres!!!! And yet, it’s down a tiny street and out of the fray. I stay here all the time. The only con is that there is no gym and the “bar and restaurant” are pretty minimal. But with so much at a stone’s throw- get out and find somewhere great!!!! Love this place.
Reviewed July 11, 2018
Dear Leslie, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We do have a small bar in the Restaurant and we are surrounded with three bars within two minutes walking distance.We have a gym at our sister property the Thistle Piccadilly hotel within 2 minutes walking distance down the road from us that is available to our guests aswell. We look forward to welcoming you back for a future visit. Kind regards, Layla
Responded July 11, 2018
Thistle Trafalgar Square - The Royal Trafalgar
10.0
Exceptional
Charles
Family with young children
Deluxe King Room
Stayed 5 nights in July 2018
Great location great value quality hotel ”
Couldn’t beat the location, price, or service. Would recommend Thistle Trafalgar Square to anyone. Will definitely go back for another stay
Reviewed July 10, 2018
Dear Charles, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We look forward to welcoming you back for a future visit. Kind regards, Layla
Responded July 11, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Nicola from United Kingdom
Family with teens
Standard Double
Stayed 2 nights in June 2018
Excellent”
Excellent hotel in a very good location. The rooms were very comfortable and the staff were extremely pleasant, friendly and helpful. Would certainly stay again. Nicola and family
Reviewed July 03, 2018
Dear Nicola, Thank you for your review. I'm delighted you enjoyed our central location and that our team at Thistle Trafalgar Square looked after you so well. We look forward to welcoming you back for a future visit. Kind regards, Layla
Responded July 03, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Michael from Australia
Couple
Standard Double
Stayed 2 nights in May 2018
Explore London”
We had planned to explore London and only had 1.75 days to do it. Not enough really but unfortunately upon arrival ate dinner at the Thistle. My wife got food poisoning from a chicken club sandwich. She was bed ridden for the full time we were there. I did mention the problem to reception staff who did very little about helping us until I posted negative comments on social media and all of a sudden they wanted to help. These days you need to be proactive not reactive, as they were. Our time in London was ruined as a result. The hotel is centrally located and very convenient to Leicester Square and trafalgar square, china town etc but I wouldnt eat there. Plenty of other options anyway.
Reviewed July 02, 2018
Dear Michael, Thank you for taking the time to feedback on your recent stay with us. I am deeply sorry that you did not enjoy your experience with us and that you witnessed such service failures. Our Restaurant and Bar Manager Pavlos came to a mutual agreement with you during your stay with us. Please do contact Pavlos to discuss this further. I can assure you, this is not the level of service we aim to provide and would hope for the opportunity to invite you back to show you that we can fully meet of all your expectations. Kind regards, Layla
Responded July 02, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.0
Excellent
Elaine from United Kingdom
Couple
Standard Twin
Stayed 2 nights in June 2018
Very good”
Bathroom wasn’t quite as clean as it should be. The door was rotten at the bottom in the bathroom and the bed side table was broken
Reviewed June 19, 2018
6.8
Good
Simon from Singapore
Family with young children
Executive King Bed
Stayed 3 nights in May 2018
No fridge!”
In this day and age, it is surprising and disappointing to find a reasonably starred hotel room with no fridge in it. There was nowhere to store the milk for my young daughter and we ended up putting the carton of milk on the window sill with the hope that the cold air would keep it chilled. Unfortunately, the air during our stay wasn't always chilled. It cannot cost much to put a small fridge or chiller in every room so I hope the Hotel will look into this. The Thistle Picadilly which is about 2 minutes away has a fridge in every room. The rooms are also very cramped with no place to actually open luggage. We had to move around the coffee table and armchair just to make enough space on the floor to open our luggage. The staff, especially the front desk staff are really friendly and get my five stars vote except for one lady who should probably do another job that doesn't involve dealing with guests .... she was really nasty, unhelpful and grouchy.
Reviewed June 04, 2018
Dear Simon, Thank you for taking the time to review on your recent stay with us. I'm sorry that on this occasion we did not meet your expectations. I hope that this experience will not deter you from returning to us in the future. I can advise that we offer a variety of room categories of different sizes and features, some include a mini-fridge which we can provide if requested. I invite you to contact me directly for the opportunity to rectify matters. I hope to hear from you soon. Warm regards Carly Baker Hotel Operations Manager
Responded August 16, 2018
Thistle Trafalgar Square - The Royal Trafalgar
8.8
Excellent
Ceri from United States
Business traveler
Standard Double
Stayed 1 night in May 2018
Nice hotel conveniently located”
Just between Trafalgar and Leicester Squares, this a great location for business or leisure travel. Within a very short walk you have two major tube stations and umptygrigg bus routes. Leicester Square and the area around it are going through a big building spree at the moment (May 2018) but I haven’t been badly affected by noise or mess. There are nice places to eat in all price ranges as well as movies (slightly fewer while the big cinemas in Leicester Square are redone) and theatres. The hotel is as clean and tidy as you would expect in this price range and the staff are mostly very friendly and helpful.
Reviewed May 12, 2018
Dear Ceri, Thank you for providing your feedback further to your stay at the every hotel Piccadilly. I am glad to hear that you had a great stay with us and that you enjoyed the benefits of our superb Central location. The team was very happy to receive your compliments and we all look forward to welcoming you back. Kind regards, Layla
Responded May 14, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.6
Exceptional
Adrian from Australia
Couple
Standard Double
Stayed 1 night in May 2018
Friendly welcoming hotel in the heart of the West End”
The Thistle is a gem. It nestles right beside the National Gallery with Trafalgar Square to one side and Piccadilly Circus easy distance to the other. The staff were very helpful and friendly. We had booked the wrong date for our stay, and the manager Milano went out of his way to try and remedy this, giving us a cup of coffee while we waited. The room was large and on a corner with a view to Leicester Square. Shower was terrific. Breakfast offered a huge variety and was absolutely delicious. We had a wonderful stay and will stay again next time in London.
Reviewed May 10, 2018
Dear Adrian, Thank you for providing your feedback further your stay at the Thistle Trafalgar hotel. I am glad to hear that you had a great stay and you enjoyed the benefits of our superb location and the hospitality of our team. The team was very happy to receive your compliments and we all look forward to welcoming you back! Kind regards, Layla
Responded May 11, 2018
Thistle Trafalgar Square - The Royal Trafalgar
9.6
Exceptional
Sandra from United Kingdom
Couple
Standard Double
Stayed 1 night in April 2018
Wonderful location”
Tucked away behind the National Gallery, off Trafalgar Square, this hotel is within walking distance of theatreland and many major attractions. Building works are going on all around it, but we found it interesting to watch from our window, and there was no noise that annoyed us. This was the second time we had stayed there.
Reviewed April 20, 2018
12345
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