URH Palacio de Oriol
URH Palacio de Oriol
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Bathroom URH Palacio de Oriol

Bathroom

  • 1 single bed
  • Room size: 19 m²/205 ft²
  • Bathtub
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Lobby URH Palacio de Oriol
Lobby
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Lobby URH Palacio de Oriol
Lobby
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Interior view URH Palacio de Oriol
Interior view
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See map URH Palacio de Oriol
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Very good
Location
7.8
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Very good
From 72 reviewsSee what guests said
7.9
/
10
Value for money7.9
Distance to city center0.5 km
Location rating7.8
  • 420 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
8.6
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Superior Room
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 queen bed
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Junior Suite with Sea View
Junior Suite with Sea View
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 super king bed
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Single Room
Single Room
...
  • Room size: 19 m²/205 ft²
  • Bathtub
  • 1 single bed
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Standard
Standard
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
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Double Single Use Standard
Double Single Use Standard
...
  • Room size: 19 m²/205 ft²
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Premium Double or Twin Room
Premium Double or Twin Room
...
  • Room size: 30 m²/323 ft²
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Single Deluxe
Single Deluxe
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    JUNIOR SUITE STANDARD - ROOM ONLY
    JUNIOR SUITE STANDARD - ROOM ONLY
    ...
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      DOUBLE PREMIUM - ROOM ONLY
      DOUBLE PREMIUM - ROOM ONLY
      ...
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        Single Room
        Single Room
        ...
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          More about URH Palacio de Oriol

          More about URH Palacio de Oriol

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          Real reviews from real guests

          Agoda Reviews (72)Booking.com Reviews (1408)
          7.9
          /
          10
          Cleanliness8.4
          Facilities7.3
          Location7.8
          Room comfort and quality8.6
          Service8.0
          Value for money7.9
          Provided by verified guests of Agoda
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          Superior Room
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          Showing 52 verified guest comments
          123
          4.4
          Anna from Switzerland
          Family with young children
          Standard
          Stayed 1 night in May 2018
          Disaster of service and old installations ”
          Nice outside a chaos inside
          Reviewed May 26, 2018
          6.8
          Good
          Eitan from Israel
          Couple
          Standard
          Stayed 3 nights in October 2017
          Good”
          For three days only one elevetor works, and was fully busy, air conditioner outlet was full of dust!
          Reviewed October 10, 2017
          Good morning Mr Eitan, Thank you for your review and we are sorry for the inconveniences. We are renovating our facilities and services to improve day by day. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          7.2
          Very good
          Jeroen from Netherlands
          Couple
          Standard
          Stayed 2 nights in August 2017
          Very good”
          Great breakfast, friendly staf, good sized rooms with great bed. Location is not so near the city
          Reviewed August 26, 2017
          Good morning Mr Jeroen, Thank you for your review. Our location is just in front of the metro station, 20 minutes to Bilbao city centre. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          8.4
          Excellent
          Yvette from Netherlands
          Business traveler
          Superior Room
          Stayed 1 night in April 2017
          Beautiful building and lovely service”
          The building is a great impression when you arrive, the hotel itself is very nice and comfortable. Staff has been great assistance and personal contact.
          Reviewed May 04, 2017
          Good morning Mrs Yvette, Thank you for your review. Thank you for visiting us and we hope to see you soon. Best regards,
          Responded June 28, 2017
          URH Palacio de Oriol
          6.8
          Good
          MARY from United States
          Solo traveler
          Standard
          Stayed 1 night in September 2016
          Lovely and enjoyable ”
          Chose location for proximity to cruise pier. Hotel looks elegant from the outside and the main area downstairs at reception. Dining area pleasant. Good breakfast buffet for decent value. Rooms was clean and spacious with large window overlooking the water and was able to watch a cruise ship exit and my own ship enter. I walk a lot and was able to walk and take the transporter bridge to the pier. A bit of a jaunt but fun and historical. I enjoyed it and would do it again. Try it.
          Reviewed November 22, 2016
          Good morning Mrs Mary, Thank you for your review, the happiness of our customers is our happiness. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          10.0
          Exceptional
          Mr from United Kingdom
          Couple
          Standard
          Stayed 1 night in November 2016
          Well situated for ferry port of Bilbao”
          We have stayed before but last time had a room higher up away from the railway station , which we were not aware of on previous visit but overall good, food good. Yes would recommend this hotel It is good value for money , would stay again.
          Reviewed November 19, 2016
          Good morning, Thank you for your review, we hope to see you soon. We work to improve our services. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          5.2
          Martin from United Kingdom
          Couple
          Standard
          Stayed 1 night in September 2016
          Dissapointing”
          The hotel restaurant was very poor dinner almost inedible. Veal so over cooked it was like shoe leather, and very short staffed waited 30 mins for coffee. After a long journey across Spain my husband and I went to bed at 10 and were woken after 12 by a phone call asking my husband to move our Land Rover as another guest could not park. My husband got up and dressed , went down to find several free spaces and our car was parked as close on the white lines as possible.There was no sign of any guests, He discussed this with the night porter who just made excuses, then again in the morning we discussed with the reception still no real apology, my husband failed to get back to sleep . And concequently had a very difficult day on our onward travel. We do not feel the hotel dealt with our problems. We will not stay here again .
          Reviewed September 17, 2016
          Good morning Mr Martin, First of all thank you for your review, we are sorry for the inconveniences. Our car park has a different places to park your car, for big cars we have big spaces and sometimes if the car is not in a good space other cars cannot move. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          7.2
          Very good
          Kate from Switzerland
          Couple
          Superior Room
          Stayed 5 nights in May 2016
          Nice option out of city centre”
          We were really happy with our choice to stay here. We stayed in the superior room with a terrace in the Palace part, which was elegant and had lovely extra high ceilings. Bathroom was also very nice. We had a rental car so it was really easy to get in and out of the city, and for us was great to get down the coast quickly. Santrutzi is a great buzzing suburb with its own shops and restaurants. Tip: lots of free parking on the road below the hotel, and easy access over the footbridge. Downside was the patio furniture on the terrace covered in bird poo. We didnt find the trains too bad (no problems sleeping) and we were on the backside.
          Reviewed May 08, 2016
          Good morning Mrs Kate, Thank you for your review and we hope to see you soon. We always work to improve our services. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          7.7
          Very good
          David from United Kingdom
          Couple
          Standard
          Stayed 1 night in November 2015
          Convenient for the Ferry,Too Close To The Railway”
          Convenience, Ambiance, Helpful Staff
          The hotel is a splendid building in a pleasant but built up area, with plenty of restaurants nearby. The rooms are nice and spacious but the Euro 65 rooms back onto the railway line where trains run from 5? am. We were offered a room upgrade for 27.50, which may avoid the intrusion of the noise from the railway? There is an excellent and secure underground garage for an extra 15 euros. The staff are very helpful providing a ma and directions for restaurants and fuel stations. We did not sample the in-house restaurant.
          Reviewed November 04, 2015
          Good morning Mr David, Thank you for your review and we are sorry for the inconveniences. Standard rooms are located to the sea and in the same way to the train. These rooms are soundproofed and with the approval of the Basque Government rules, but that does not remove, so this residual noise can be susceptible to discomfort. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          9.3
          Exceptional
          Martin from Denmark
          Business traveler
          Standard
          Stayed 4 nights in September 2015
          Eurohopper ”
          Building charm, room, staff
          Lovely old building to stay in. It's a quiet part of town and despite it being next to a train station (not metro) and a building site, it still feels very relaxed.
          Reviewed October 03, 2015
          Good morning Mr Martin, Thank you for your review, we hope to see you soon. We have just in front the hotel the metro station, and the train station on the back. Best regards,
          Responded October 11, 2017
          URH Palacio de Oriol
          8.0
          Excellent
          David from United Kingdom
          Couple
          Standard
          Stayed 1 night in November 2014
          Stayed 1 night”
          Cleanliness, convenient for ferry, reception staff
          Reception and the general standard of the hotel were very good. I would use this hotel again if catching the ferry. The restaurant had very good food 'though the waiter could be more helpful and the car parking was expensive. There was a Rail line just outside our room which could be annoying on a longer stay.
          Reviewed November 20, 2014
          Good evening Mr David, Thank you for your review. All of our rooms are soundproofed and with the approval of the Basque Government rules, but that does not remove, so this residual noise can be susceptible to discomfort. Sorry for the inconveniences. Best regards,
          Responded January 13, 2018
          URH Palacio de Oriol
          7.7
          Very good
          Luke from United Kingdom
          Couple
          Standard
          Stayed 3 nights in July 2014
          Surprisingly nice hotel.”
          The exterior, the burgers, the suburb
          This hotel has a few pros and cons. You probably want to hear the cons first: While we were there, there was a fair outside the back of the hotel playing extremely loud pop music every day until around 2am. Whether this is a frequent occurrence I can't say, but it ruined the atmosphere somewhat. Parts of the interior are shabby, as other reviewers have noted, but it's nowhere near as bad as some have made it sound, at least not now. Groups of teenagers do hang around outside the hotel (presumably due to the notability of the building itself - one of the grandest in Santurtzi), but this shouldn't be a problem. The rooms themselves are lovely - not luxury (although I can't speak for the suites), but more than adequate. The restaurant and room service are reasonably priced and delicious. The veal burger is especially recommended, and the service is fine, if not spectacular. Reception staff are perfectly helpful, without being intrusive. Speaking Spanish (or Basque!) helps. Although the hotel is 20 minutes from the centre of Bilbao, this is via the metro (Peñota station). As Bilbao Metro is one of the most efficient and pleasant I have travelled on, this is no bad thing. Santurtzi / Santurce itself is a rather nice fishing suburb which has been swallowed in the Bilbao agglomeration while maintaining a strong sense of its identity (look for purple flags). Locals are extremely friendly and helpful, so for us it was no problem not being in the centre of Bilbao. The views are unorthodox but beautiful across the estuary. Industrial chic, you might say.
          Reviewed July 19, 2014
          Good evening Mr Luke, Thank you for your review since it helps us to improve. We are happy to read that you liked our establishment and village. Best regards,
          Responded January 13, 2018
          URH Palacio de Oriol
          5.7
          Margaret from United Kingdom
          Couple
          Standard
          Stayed 1 night in July 2014
          Great building but a very poor atmosphere”
          the building
          Staff could be more helpful, no staff to serve in the bar, very stark interior and a very poor ambience
          Reviewed July 09, 2014
          Good evening Mrs Margaret, Thank you for your review and sorry for the inconveniences. We always work to improve our services. Best regards,
          Responded January 13, 2018
          URH Palacio de Oriol
          7.3
          Very good
          Gordon from United Kingdom
          Solo traveler
          Standard
          Stayed 2 nights in September 2013
          Good value”
          the Price. staff friendlyness, comfortable room
          The hotel is advertised as 0.5 from city centre and we wrongly assumed that it was Bilbao city centre, but it is Viscaya centre, and it wa 30 mins. on the metro to the centre of Bilbao. Otherwise it was a comfortable hotel.
          Reviewed October 07, 2013
          10.0
          Exceptional
          Radia from Netherlands
          Business traveler
          Standard
          Stayed 1 night in September 2013
          Superb, clean, fast wifi”
          service, service, service
          Fantastic stay in stunning building and location,. very fast wifi and the service was superb
          Reviewed September 11, 2013
          9.3
          Exceptional
          KUSHAL from India
          Solo traveler
          Standard
          Stayed 3 nights in June 2013
          Looks like Palace from Outside & beautiful inside”
          Sea (Dock) view, Beach nearby, Beautiful Hotel & its garden
          Just one word..Awesome..Really nice property with helpful staff..slightly away from the hustle-bustle of the city..but very accessible through metro..and has a nice bridge and a beach worth visiting.
          Reviewed July 03, 2013
          9.0
          Exceptional
          Shangze from China
          Solo traveler
          Standard
          Stayed 2 nights in June 2013
          countryside castle hotel”
          clean, big, sea view
          Reviewed June 26, 2013
          7.0
          Very good
          Lee from United Kingdom
          Solo traveler
          Standard
          Stayed 1 night in May 2013
          Comfortable one night stay”
          location for ferry terminal, parking, clenliness
          Comfortable stay before ferry travel next day. Clost to terminal and set in pleasant area. Dining room OK however limited menu and very very slow service. Bedroom large and clean, however hotel floors are a=on multiple levels and through many doors just to get from elevator to room. Difficult when carrying luggage. Check in and out OK, lots of paperwork for some reason. Good continental breakfast.
          Reviewed June 08, 2013
          9.0
          Exceptional
          Constance
          Couple
          Standard
          Stayed 2 nights in August 2012
          Lovely hotel with friendly service overlooking bay”
          Out of crowded Bilbao, but has easy access with metro.
          Room was well appointed with two adjacent twins. Had view of bay. Nice area to walk around after leaving the crowds behind in Bilbao. The Guggenheim in Bilbao is amazing.
          Reviewed September 06, 2012
          6.7
          Good
          Alan from United Kingdom
          Couple
          Stayed 1 night in September 2009
          Bilbao stay”
          Well located for ferry and transport into city
          Expensive parking, but good. Expensive breakfast, also good.
          I can see the userfulness of this hotel for anyone catching the ferry to Portsmouth or anyone who came over by ferry for a short stay (walking distance) but for most visitors probably not a great location and expensive. Some good reastaurants nearby.
          Reviewed September 16, 2009
          123
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