Victoria Hotel
Victoria Hotel
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"Staff is nice"

TAK F.

20 February 2016

Standard Single Room - Bed Victoria Hotel
Standard Single Room - Bed
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Lobby Victoria Hotel
Lobby
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Lobby Victoria Hotel
Lobby
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Interior view Victoria Hotel
Interior view
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Excellent
Location
8.4
See all 25 photos Victoria Hotel
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Victoria Hotel

Excellent location
Stay in the heart of Jerusalem
Have a question for Victoria Hotel?
Very good
From 85 reviewsSee what guests said
7.4
  • Airport transfer

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
Suite
Suite
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds and 1 double ...
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Triple Room
Triple Room
...
  • City view
  • 17 m²/183 ft²
  • 3 single beds
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Double or Twin Room
Double or Twin Room
...
  • City view
  • 15 m²/161 ft²
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Standard Single Room
Standard Single Room
...
  • City view
  • 11 m²/118 ft²
  • 1 single bed
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Family Room
Family Room
...
  • City view
  • 20 m²/215 ft²
  • 2 single beds and 1 super k...
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Basic Quadruple
Basic Quadruple
...
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    Standard Quadruple
    Standard Quadruple
    ...
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      Quadruple Standard
      Quadruple Standard
      ...
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        QUADRUPLE STANDARD - BED AND BREAKFAST
        QUADRUPLE STANDARD - BED AND BREAKFAST
        ...
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          Basic Triple
          Basic Triple
          ...
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            More about Victoria Hotel

            More about Victoria Hotel

            "Staff is very friendly, helpful and nice, breakfast is top"

            Reviewed 13 February 2017

            Andreas from Austria

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            Family with older children

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            "Parking is free which was great for us."

            Ruben from Portugal

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            Group
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            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (85)Booking.com Reviews (452)
            7.4
            Read reviews from:
            Cleanliness6.8
            Facilities6.3
            Location8.4
            Room comfort and quality6.4
            Service8.0
            Value for money7.4
            Provided by verified guests of Agoda
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            Room type
            Double or Twin Room
            Triple Room
            Suite
            Standard Single Room
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            Showing 58 verified guest comments
            123
            3.6
            Sam
            Family with young children
            Suite
            Stayed 6 nights in July 2018
            Acceptable”
            The place was not very clean, carpet was so dry.
            Reviewed July 26, 2018
            7.2
            Very good
            sarah from United States
            Family with teens
            Triple Room
            Stayed 1 night in June 2018
            Very good”
            Pros: location ok, staff nice, cooling in room was good. Complimentry breakfast was great much selection. Cons: could not flush toilet paper down toilet. No window screens on windows.
            Reviewed June 22, 2018
            7.2
            Very good
            Mark from Australia
            Couple
            Double or Twin Room
            Stayed 5 nights in May 2018
            Close to Herod's Gate”
            We booked this hotel based on its location with an easy walk into the Old City of Jerusalem. The room was basic but had everything travellers need. The small shower/bath took skill to master but plenty of hot water and good water pressure. The bed was comfortable but a squeeze in the room. Our room faced the street and it is a busy thoroughfare until about midnight. It would have been good to have block out curtains as the sunrise comes early in May. The first Call to prayer was just noticeable, not a wake up call. The breakfast was great and the serving staff friendly and helpful. Just remember you are in jerusalem and staying in an Islamic neighbourhood. Respect their culture and they will respect yours.
            Reviewed May 30, 2018
            10.0
            Exceptional
            Howard from Canada
            Family with teens
            Triple Room
            Stayed 1 night in April 2018
            Customer service at its best”
            Dayna and May were very helpful with our booking. It was complicated as we used many websites. Although we had a booking for a triple room we were given a 2 bedroom apartment for the apartment that we paid. The owner got our tv working. Specially thanks for cheff in the kitchen you met our special request many times. Would stay again
            Reviewed April 22, 2018
            7.2
            Very good
            Bradley from Germany
            Family with teens
            Triple Room
            Stayed 2 nights in November 2017
            Okay, But With a Warning”
            Great location, great staff, good breakfast, and the price is right. However, do not stay on the first floor. Our room was awful-dirty carpet, stained sheets, extremely noisy and a broken shower curtain rod. Since the payment was non-refundable we decided to stay. We did mention the cleanliness issue to the staff but they were noncommittal. Stay only on the floors above the first floor and you should be okay. If you can avoid a room on the street side that would be better.
            Reviewed November 27, 2017
            6.4
            Good
            Manuel from Germany
            Solo traveler
            Standard Single Room
            Stayed 2 nights in November 2017
            Loud in the room”
            There was the air condition for the building under my room. And it's running all the day.
            Reviewed November 09, 2017
            8.4
            Excellent
            Kirill from Russia
            Solo traveler
            Standard Single Room
            Stayed 6 nights in October 2017
            Excellent”
            Good, reasonably clean hotel, old but functional furniture and appliances, Good eastern-style breakfast. Excellent location: five-minute walk to Herod's gate of the Old city, seven-minute walk to tram stop.
            Reviewed October 31, 2017
            6.4
            Good
            Felix from United Kingdom
            Group
            Double or Twin Room
            Stayed 1 night in May 2017
            Good”
            We booked 4 nights but were there for only 1 night because our programme changed. We are still waiting for the refund as promised .please facilitate quick refund.
            Reviewed May 23, 2017
            8.8
            Excellent
            Michal from Ireland
            Group
            Triple Room
            Stayed 3 nights in March 2017
            Excellent”
            The surrounding may not look the best but is safe and the hotel is within walking distance from the Old Town, bus stations and tram and even Mount of Olives. The rooms I have seen are basic but nice and clean. Fantastic breakfast with plenty of options. Free parking is available although the car may get very dirty because of the birds living there. I wouldn't hesitate to book again.
            Reviewed March 29, 2017
            8.4
            Excellent
            Shaheen from United Kingdom
            Family with young children
            Suite
            Stayed 7 nights in February 2017
            Great budget hotel”
            This was a great hotel in the old city. Facilities were basic and clean. Breakfast was the same for 7 days but enough variety so wasn't a problem. Very good value for money paid. Staff very helpful.
            Reviewed February 24, 2017
            8.8
            Excellent
            Joerg from Germany
            Solo traveler
            Standard Single Room
            Stayed 5 nights in February 2017
            very close to Herod's gate.”
            In the arabic part. Very close to the old city, 1 min to walk to the Herod's gate. Very good arabian breakfast buffet.I travelled in february (it was possible to heat the rooms) and got a good price. The interior furnishings have seen better days.
            Reviewed February 21, 2017
            7.6
            Very good
            Andreas from Austria
            Family with teens
            Triple Room
            Stayed 4 nights in February 2017
            A good choice if you don't need luxury and like a good breakfast”
            The hotel is located in East Jersualem, conveniently close to Herod's Gate and the Arab Bus Terminal. Wheras the first provides access to Jerusalem's impressive Old Town, the latter is ideal to explore the West Bank by bus. East Jerusalem is also ideal as it offers restaurants, if you are in Jersualem during sabbath... Staff is very friendly, helpful and nice, breakfast is top. The rooms are simple but practicable. The shower's floor in our washroom was not seperated from the rest of the room's floor and the sink happened to be placed not exactly at the lowest point, which resulted in a flooded washroom after showers. This was rather inconvenient but not desturbing. Price to value ratio of Victoria Hotel is good.
            Reviewed February 13, 2017
            10.0
            Exceptional
            Autumn from United States
            Couple
            Double or Twin Room
            Stayed 3 nights in January 2017
            We had a wonderful stay at Victoria Hotel. Affordable, clean, and friendly staff”
            Clean, friendly, close to all tours and sights. Cafes, restaurants, shops, and markets are within walking distance. David the morning host was excellent and extremely friendly. We enjoyed our stay in our clean room, hot showers, wifi, safe, and cable. What more could you want!
            Reviewed January 09, 2017
            6.4
            Good
            KOSHKINA from Russia
            Group
            Triple Room
            Stayed 1 night in October 2015
            not bad, not good”
            cheep hotel, not very interesting. for 1 night only.
            Reviewed January 08, 2017
            8.4
            Excellent
            Ruben from Portugal
            Group
            Triple Room
            Stayed 2 nights in January 2017
            Decent outdated hotel”
            We stayed 3 nights in Victoria hotel, it's right in the Arab quarter a few minutes walk from the old city and Damascus gate. The breakfast was varied and staff really helpful. The wifi in the room was very poor, barely worked, but worked fine in the lobby. Parking is free which was great for us. A little further away from the downtown area but there are frequent buses.
            Reviewed January 08, 2017
            9.6
            Exceptional
            Johnny from United States
            Family with teens
            Suite
            Stayed 3 nights in January 2017
            Great value hotel, very close to Old City”
            Do not expect a 5 star hotel, but this is really great value for the location, the service, and what you pay. We stayed at the beginning of the year as a family w 2 children, and were pleasantly surprised. Breakfast was quite varied, the staff always helpful and with a smile, the room had basic but clean sheets, strong shower pressure, good heater for the January cold, and we were within 5 minute walk from Herod's gate into old city. They even had parking should you want to bring your own car. Perhaps the only inconvenience was that, located in the Arab quarter, we had a little hard time calling taxis or getting serviced like laundry -- don't fully understand this, but I guess some taxis or services do not want to go to this area. Safety wise, we felt the same as in Old City. Anyways, highly recommended
            Reviewed January 05, 2017
            7.6
            Very good
            Mohammed from United Kingdom
            Group
            Suite
            Stayed 3 nights in November 2016
            Pleasant stay”
            It was value for money and staff were good
            Reviewed November 15, 2016
            8.4
            Excellent
            Justas from Lithuania
            Couple
            Double or Twin Room
            Stayed 5 nights in October 2016
            Good enough”
            Central location, nothing exquisite. Good breakfast, a lof of selections. Good place to sleep over, slept for 5 nights. Just outside the damascus gate
            Reviewed November 04, 2016
            5.2
            MOHAMMED from South Africa
            Family with young children
            Suite
            Stayed 2 nights in October 2016
            Wouldn't recommend this hotel”
            I paid for the booking in full and the hotel insisted that it was not prepaid and used my card and charged me again. The hotel was very old, the tv didn't work and the aircorn also didn't work. Staff were unfriendly, I wouldn't stay at this hotel again.
            Reviewed October 17, 2016
            6.0
            Richard from United Kingdom
            Business traveler
            Standard Single Room
            Stayed 2 nights in August 2016
            Lovely staff but somewhat run-down facilities”
            Apart from hostels there is not too much reasonably-priced accommodation in Jerusalem but this comes close to fitting the bill. The furniture and fittings are old-fashioned and the fusty (rather than dirty) but the friendliness of the staff makes up for this. Located in a largely Arab area close to the Damascus and Herod Gates of the Old City, there are plenty of shops and restaurants nearby during the day but very little is open after 8pm. If your luggage is light you can walk there from the Damascus Gate tram stop.
            Reviewed August 19, 2016
            123
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