8.6

Excellent
/10
(1,055 reviews)See what guests said
Highly rated by guests – 83% would recommend
View18
Housekeeping8
Breakfast6
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Chaithararam Temple (Wat Chalong) 2.3 km
Jungceylon Shopping Center 4.5 km
Bangla Road 4.8 km
Big Buddha Phuket 4.8 km
Karon Beach 4.8 km
Patong Beach 5.0 km
Freedom Beach 6.1 km
Kata Beach 6.3 km
Nai Harn Beach 10.4 km
Phuket FantaSea 11.1 km
Nearby landmarks
Island Safari 650 m
Phunaka Golf Course 1.2 km
Republic Phuket Football Ground 1.4 km
Wat Lluang Pu Supa 1.4 km
Phuket Golf Courses 1.6 km
Siladon Spa 1.6 km
Jungle Xtrem Adventure Park 1.6 km
Phuket Bird Paradise 1.6 km
Royal Paragon Phuket 1.6 km
Naphat Clinic 1.6 km
Villa Zolitude Resort & Spa (SHA Extra Plus)

"Very lovely people, very good facilities, wonderful views, comfortable bed👍🏼👍🏼👍🏼 Privacy need to be littel bit improved."

Rayan - 8 May 2022
Duplex Pool Villa Villa Zolitude Resort & Spa (SHA Extra Plus)
 Villa Zolitude Resort & Spa (SHA Extra Plus)
Lobby Villa Zolitude Resort & Spa (SHA Extra Plus)
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Villa Zolitude Resort & Spa (SHA Extra Plus)

53/25 Moo 5 Soi Bann Nai Trok, Chaofa-west Rd.,, Chalong, Phuket, Thailand, 83130 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chalong part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Attention

This property is in high demand!

6 travelers have booked today.

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Separate living room

Value for money8.6
Distance to city center6 km
Location rating7.5
Nearest airportPhuket International Airport (HKT)
Distance to airport27.3 km

Rooms available at Villa Zolitude Resort & Spa (SHA Extra Plus)

Exceptional
Room comfort & quality

9.2

Duplex Pool Villa
...
  • Room size: 200 m²/2153 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Waterfall Pool Villa
...
  • Room size: 200 m²/2153 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Duplex One-Bedroom Pool Villa
...
  • Room size: 200 m²/2153 ft²
  • Mountain view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Tropical Pool Villa
...
  • Room size: 170 m²/1830 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
2 Bedroom Pool Villa With Breakfast
...
  • Room size: 270 m²/2906 ft²
  • Nature view
  • 2 single beds and 1 king be...
Enter dates to see prices
Two-Bedroom Villa
...
  • Room size: 270 m²/2906 ft²
  • Mountain view
  • 2 single beds & 1 sofa bed ...
Enter dates to see prices
Four-Bedroom Villa
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Four-Bedroom Villa with Private Pool
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
Waterfall Duplex Pool Villa
...
  • Room size: 200 m²/2153 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Four Bedroom Pool Villa
...
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Villa Zolitude Resort & Spa (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Villa Zolitude Resort & Spa (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out.

How do I get to Villa Zolitude Resort & Spa (SHA Extra Plus)?

For those who wish to drive their own cars, Villa Zolitude Resort & Spa (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Phuket with private transportation, the resort can arrange taxi service.

Is breakfast offered at Villa Zolitude Resort & Spa (SHA Extra Plus)?

Wake up to a great buffet breakfast at Villa Zolitude Resort & Spa (SHA Extra Plus). There's an additional charge of 500 THB for adults and 300 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Villa Zolitude Resort & Spa (SHA Extra Plus)?

Villa Zolitude Resort & Spa (SHA Extra Plus) features an on-site restaurant for your dining convenience.

What is the smoking policy at Villa Zolitude Resort & Spa (SHA Extra Plus)?

Villa Zolitude Resort & Spa (SHA Extra Plus) does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Villa Zolitude Resort & Spa (SHA Extra Plus)?

Villa Zolitude Resort & Spa (SHA Extra Plus)’s neighborhood is Chalong which includes popular restaurants such as View Cafe at Phuket, Yimsiam cuisine and Poached Breakfast Cafe.

What popular shopping places are close to Villa Zolitude Resort & Spa (SHA Extra Plus)?

Villa Zolitude Resort & Spa (SHA Extra Plus) is located in Chalong area which features shopping places such as Royal Paragon Phuket, Phuthai Souvenir Market and Freedom Boardsports.

What are popular attractions near Villa Zolitude Resort & Spa (SHA Extra Plus)?

Villa Zolitude Resort & Spa (SHA Extra Plus)’s location in the Chalong neighborhood makes it close to famous attractions including Chaithararam Temple (Wat Chalong), Phuket Zoo and Phuket Botanic Garden.

What popular natural sightseeing spots are close to Villa Zolitude Resort & Spa (SHA Extra Plus)?

Villa Zolitude Resort & Spa (SHA Extra Plus)’s nearby natural sights include Island Safari, Big Bee Farm and Phuket Bird Park located in the same Chalong area.

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Explore the neighborhood

What people love about Villa Zolitude Resort & Spa (SHA Extra Plus)

  • 8.8

    Excellent

    "Very lovely people, very good facilities, wonderful views, comfortable bed👍🏼👍🏼👍🏼 Privacy need to be littel bit improved."

    Rayan

    |

    8 May 2022

  • 8.8

    Excellent

    "Overall very satisfied and I will repeat the visit ❤"

    Rayan

    |

    8 May 2022

  • 9.6

    Exceptional
    Staff 

    "the staff was super helpful and professional."

    Nam

    |

    8 May 2022

Property ranking|Compared to 3,511 Phuket properties
See all rankings
Room size
348 sqm.
Room comfort score
9.2/10
Service score
9.3/10
Cleanliness score
9/10
Bigger than
99
%
of Phuket properties
Better than
98
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
94
%
of Phuket properties
Overall rating:

8.6

Excellent
1,055 reviews
Cleanliness
9.0
Facilities
8.6
Location
7.5
Read all reviews >
What travelers say they love:
the property is beautiful and the villa’s are spacious.
Michael from Canada
Couple
More about Villa Zolitude Resort & Spa (SHA Extra Plus)

More about Villa Zolitude Resort & Spa (SHA Extra Plus)

Villa Zolitude Resort & Spa (SHA Extra Plus)

Enjoy both relaxation and an urban cultural exploration with a stay at Villa Zolitude Resort & Spa (SHA Extra Plus), ideally placed just minutes from Phuket city center. Sampling the authentic culture of Phuket is easy with a stay at Villa Zolitude Resort & Spa (SHA Extra Plus), just 4.7 km from Bangla Road.
The superior services and facilities offered at Villa Zolitude Resort & Spa (SHA Extra Plus) will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. The resort provides taxi services to help you find what you want in Phuket. Parking is available and free, provided by the resort for guests with their own transportation.
While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
The resort is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Villa Zolitude Resort & Spa (SHA Extra Plus) are fitted with all the amenities travelers need. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Villa Zolitude Resort & Spa (SHA Extra Plus) include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Villa Zolitude Resort & Spa (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Villa Zolitude Resort & Spa (SHA Extra Plus) lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage and spa. The many offerings at Villa Zolitude Resort & Spa (SHA Extra Plus) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Visit the sights and local attractions of Phuket during your stay at the resort. Sit on the sand or sip a drink in leisure at Patong Beach located 4.9 km away. Pose in front of Big Buddha Phuket located 4.8 km away, and you can always show your friends the time you went to Phuket.


Reasons to stay here

This resort's food and dining score higher than 98% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.
This resort stands out for its staff and service, scoring higher than 96% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Swimming Pool

44 mentions

Food & Dining

19 mentions

Breakfast

18 mentions

Housekeeping

10 mentions

Languages spoken

  • English
  • Thai

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Spa
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service
  • Valet parking

Available in all rooms

  • Additional toilet
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Desk
  • Fan
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Private entrance
  • Private pool
  • Satellite/cable channels
  • Seating area
  • Separate living room
  • Separate shower/bathtub
  • Sewing kit
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

180° Wine & Dine

  • Cuisine: Asian, European
  • Menu: Buffet
Location
53/25 Moo 5 Soi Bann Nai Trok, Chaofa-west Rd.,, Chalong, Phuket, Thailand, 83130
Very good
Location

7.5

Airports

  • Phuket International Airport (HKT)
    27.3 km 55 min drive
  • Krabi International Airport (KBV)
    76.1 km 2.9 hour drive

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    7.4 km
  • Phuket Bus Terminal 2
    9.1 km 29 min drive

Hospital or clinic

  • Naphat Clinic
    1.6 km 9 min drive

Shopping

  • Jungceylon Shopping Center
    4.5 km

Convenience store

  • Family Mart
    2.3 km

Cash withdrawal

  • ATM
    1.5 km
What's nearby

Popular landmarks

  • Chaithararam Temple (Wat Chalong)
    2.3 km
  • Jungceylon Shopping Center
    4.5 km
  • Bangla Road
    4.8 km
  • Big Buddha Phuket
    4.8 km
  • Karon Beach
    4.8 km
  • Patong Beach
    5.0 km
  • Freedom Beach
    6.1 km
  • Kata Beach
    6.3 km
  • Nai Harn Beach
    10.4 km
  • Phuket FantaSea
    11.1 km

Nearby landmarks

  • Island Safari
    650 m
  • Phunaka Golf Course
    1.2 km
  • Republic Phuket Football Ground
    1.4 km
  • Wat Lluang Pu Supa
    1.4 km
  • Phuket Golf Courses
    1.6 km
  • Siladon Spa
    1.6 km
  • Jungle Xtrem Adventure Park
    1.6 km
  • Phuket Bird Paradise
    1.6 km
  • Royal Paragon Phuket
    1.6 km
  • Naphat Clinic
    1.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from07:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee1400 THB
  • Distance from city center6 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)500 THB
  • Daily Internet/Wi-Fi feeTHB

The property

  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of rooms 45
  • Room voltage220
  • Year property opened2007
  • Most recent renovation2018
Property announcements

If your booking is within the Phuket Sandbox or Test & Go program, you will need to directly contact the property for further arrangements. The property’s email address can be found on your booking confirmation or when viewing your booking on the Agoda website or app, or connect with the property using our Agoda chat. When you first contact the property, please provide:
1. A statement that your booking is a Phuket Sandbox or Test & Go booking.
2. Full names and flight details for each guest.
3. Whether this booking is for your first stay during this trip.

Reviews of Villa Zolitude Resort & Spa (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.6
Location7.5
Room comfort and quality9.2
Service9.3
Value for money8.6
High score for Phuket
Rating
9+ Exceptional (259)
8-9 Excellent (184)
7-8 Very Good (96)
6-7 Good (33)
<6 Below Expectation (38)
Time of the year
Mar - May (173)
Jun - Aug (165)
Sep - Nov (118)
Dec - Feb (154)
All guests (815)
All room types
All languages

Show reviews that mention 

Showing 610 verified guest comments
12345
9.2
Exceptional
Ehab from United Arab Emirates
Couple
Duplex Pool Villa
Stayed 2 nights in June 2019

Amazing experience ”

I was on my honeymoon, booked there two nights in a duplex villa, amazing view with privet pool ( not that privet for Woman in Hijab) but i took Villa 109 which the most privet villa. the restaurant was having some renovation so there wasn't that much choices. location little bit far away from city it take around half an hour the reach Patong downtown. general the hotel is amazing and surly will do it again.

Reviewed July 10, 2019

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.0
Excellent
WONG from Hong Kong SAR, China
Couple
Waterfall Pool Villa
Stayed 1 night in April 2019

Very good”

the service is nice, the room is new and well designed, a big problem is catering, there is only one restaurant and lacks variability, recommend floating lunch (worth the price), wifi is problematic, the staff is nice and helpful, swim ring available for lending

Reviewed April 20, 2019

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.8
Excellent
Ross from Australia
Couple
Tropical Pool Villa
Stayed 7 nights in May 2019

First Time Phuket ”

On the plus side staff and unit were great on the minus side the decks and walkways need serous maintenance and this detracts from the place Reception,restaurant and pool areas are great and maintained well , the rest are not hence why we give it a 4

Reviewed June 05, 2019

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.6
Exceptional
Poon from Hong Kong SAR, China
Solo traveler
Tropical Pool Villa
Stayed 2 nights in February 2019

One of the best experience I have ever had in my life”

It is not cheap accomodation. But it is totally worth of it. First, the environment surrounding each spacious villa is very green. The room is very spacious, clean and tidy. Also, during my stay, there is a 50% off for spa treatment. Above all, its impeccable service impressed me very deeply. While I took a rest in the evening, two staff knocked my door and gave me a surprising birthday cake. I have forgotten when my previous birthday celebration was. Their wonderful services touched my heart. Although I stayed there for just 2 days, those 2 days are the most memorable days in my life.

Reviewed February 23, 2019

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.2
Exceptional
Tsz from Hong Kong SAR, China
Couple
Waterfall Pool Villa
Stayed 3 nights in December 2018

Wonderful villa”

It's an amazing stay in Villa Zolitude. Staff are all very friendly and helpful. Each little house enjoys a high degree of privacy and romance. It is true that the Villa is in the middle of the island and isn't close to any beaches, you can enjoy absolutely the true escape from the city while emerse yourself in the midst of retreat. Definitely a romantic place for couples who love to relax and chill together.

Reviewed December 10, 2018

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.6
Exceptional
YI from Hong Kong SAR, China
Couple
Duplex Pool Villa
Stayed 2 nights in April 2019

Nice pool villa”

We booked pool villa for 2 days, the rooms are nice and big with relaxing environment, an ideal place to take rest.The staffs there are helpful and friendly. However as the location is not that good, not many restaurant choice , the hotel restaurant's breakfast is just average , we also ordered floating lunch, good for taking photos, the taste is so so. wifi is not stable.

Reviewed April 04, 2019

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
3.6
Christopher from Singapore
Couple
Tropical Pool Villa
Stayed 1 night in March 2019

A bit disapointing especially for the premium price paid”

Given the price paid for the Villa, we were quite disappointed with the place. 1st,the receptionists/staff couldn't really understand English well,so we had to spend time explaining slowly and also had to use Google translate. 2nd,when we were brought to the room, it looked way different from the photos we seen on Agoda. When we showed the photos to the staff,she told us the photos belong to the more expensive villas (e.g. waterfall Villa and duplex villa). So it seems Zolitude wasn't truthful in the photos posted for the Villa (tropical Villa) which we booked. 3rd,the room looked quite old, giving the vibes of chalets. 4th, the Villa private pool was not so private. There were 5 men clearing the trees in the forest separating the pool through a fence. The 5 men could just stare at us while we were swimming in the pool! 5th, the water in the shower could be adjusted to 100% cold or 100% hot,but couldn't be adjusted to be warm. there was also no complimentary mineral water provided. The Villa pool was also not clean,but guess it can't be helped due to the trees right above it. Villa was at hilltop so it is very inaccessible and taxi out is expensive. however, there were some good points still. The hotel swimming pool was an infinity pool with nice view due to its hilltop location. Staff were also willing to help when asked.

Reviewed March 23, 2019

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Thank you kindly for your candid feedback. I do regret that the overall experience did not meet your expectations and I’m sorry to hear that your experience was not a positive one. I sincerely apologize for the issues that prompted a lower rating than we're used to seeing. As our valued guest, our team is committed to accommodating all our guest’s needs and wish to leave a beautiful and relaxing memory to every visitor. I regret that we did not have a chance to ease your uncomfortable feelings during your stay. Nevertheless, I am grateful for your comments on this forum. We will share this feedback with our staff to ensure a more positive stay for you the next time.

Responded December 16, 2020
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.8
Excellent
Peter from Hong Kong SAR, China
Couple
Waterfall Pool Villa
Stayed 3 nights in June 2018

A Quiet & Peaceful Retreat ”

We absolutely loved the villa. The villa was beautifully appointed, well maintained, big, and quiet during most of our stay. It was a nice retreat from the chaos that is Phuket. The staff were friendly and helpful. Breakfast included a wide variety of options. We also ordered BBQ by the pool which was delicious and well presented. The resort was the highlight of our trip. We would definitely go back!

Reviewed September 11, 2018

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.2
Exceptional
Magarrett from United States
Couple
Waterfall Pool Villa
Stayed 3 nights in August 2018

Awesome Stay! ”

This was one of the best vaycays the wife and I have ever had. If you're looking for city hustle and bustle and maybe night life and entertainment, look elsewhere. However, if you won't a quiet, relaxing and peaceful stay away from it all this is your place. It's nestled in hill top with tons of lush scenery. The staff were amazing and all very polite and helpful. They have free shuttle service to big mall and couple of other local attractions. Our villa was VERY spacious and super clean. Not sure what they did but bugs were kept to a minimum especially considering you're literally in the middle of the jungle. I highly recommend this place for your next holiday in Phuket. Even by US standards this place would be pricey but it is WAY expensive for Thailand but as the old saying goes, you get what you pay for.

Reviewed August 12, 2018

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.8
Excellent
Vanessa from Singapore
Couple
Tropical Pool Villa
Stayed 2 nights in March 2018

Nice Villa”

Villa is spacious and relatively well-maintained. Staff is polite and provided great service. Pool is quite big, but only drawback is that it faces the driveway and lacks privacy. The villas on higher ground face our villa pool and we are in full view of those around us.

Reviewed April 02, 2018

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.2
Exceptional
LEANLEE from Malaysia
Couple
Tropical Pool Villa
Stayed 3 nights in December 2017

Nice and natural”

A nice resort, with plenty of greens. The private pool is clean and the whole bedroom, living room and bathroom are well maintained and clean. Well designed. Spa is very good; excellent therapists. The only negative is that the Thai food from the restaurant, while decent, doesn't taste as authentic as local Thai food. Having said that, breakfast buffet is very good and so are most ala carte dishes. Free shuttle services provided to the shopping mall and beach.

Reviewed December 10, 2017

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.8
Excellent
Poi from Brunei Darussalam
Solo traveler
Tropical Pool Villa
Stayed 2 nights in May 2017

Good place to refresh the soul”

The first visited this place in 2015. The pool villa was simply divine. The food then was also fantastic. That's why I went back this time. The accommodation was still superb but the F&B was a let down. It was not bad but nothing unusual. You an get similar food at many restaurants in Thailand. The saving grace however was that there is complimentary shuttle van to Central Festival Mall where there are many fine dining options. I still rank this very high one my favourite list though; it was for me the place to unwind and reconnect with my inner-self. The staff was extremely friendly and they went out of their way to make the stay a very pleasant one.

Reviewed June 01, 2017

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.3
Exceptional
Ying from Hong Kong SAR, China
Group
2 Bedroom Pool Villa With Breakfast
Stayed 5 nights in December 2015

Xmas Stay”

Scott (Great Chef), Driver stand by at all time, Very Helpful Staff

We stayed at the 2 bed Villa with private pool, Chef Scott was very helpful. we signed up for the cooking class with Scott and it was a wonderful experience. He even instructed the driver to take us to the local market so that we could source for ingredients to bring home. Staff were attentive throughout and what I liked abbout Volitude is the personalised service they offered. Staff were able to remember all guests (we never had to tell them which room number etc). And we liked the idea of having a stand-by taxi driver who worked with the hotel, it just felt so much safer to have the same driver througout our visit. . and without the bartering of course!

Reviewed January 04, 2016

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.0
Excellent
Wan from Hong Kong SAR, China
Couple
Duplex Pool Villa
Stayed 2 nights in December 2015

Excellent service ”

With this price I would say the room was not as well furnished as shown from the photos. The staff on the other hand provided excellent service and you couldn't really ask for more. The view was great

I would still recommend the treetop duplex as you can watch sunrise from the room. It's really romantic and the food offered at the restaurant was good. However, if you are not driving, going out will be a problem and quite costly. Also, there's basically nothing, no shops or restaurants nearby.

Reviewed December 29, 2015

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Thank you for valuable feedback. We appreciate taking the time in writing a review and sharing a great experience. We are glad to hear that you had enjoyed our resort, location, and service from our team members. We try the best to assist our guests and make their stay comfortable. We are glad to see that we succeeded to make your holiday memorable. We look forward to welcoming you again soon at Villa Zolitude Resort & Spa, Phuket with our friendly smiles and Thai Hospitality. Sincerely yours, Paul - Operation Manager

Responded August 22, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.3
Exceptional
Kuai from Macau SAR, China
Family with teens
Duplex Pool Villa
Stayed 1 night in November 2015

AMAZING EXPERIENCE!”

Clean, big, friendly staff

It's amazing good, the food is great, staff is great, spa is grest....most importantly, every single staffs are super helpful.....I don't have any reason to not stay there next time to Phuket!!! I suggest to stay more than 3days.

Reviewed November 18, 2015

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Thank you for your positive review of your recent stay at Villa Zolitude Resort & Spa, Phuket. It is much pleasure to know that you left the hotel with happiness. We are delighted that you had a lot of impressions and met your satisfaction. I will share your feedback with our team and I am sure that it will encourage our staff to continue exceptional performance to all of our guests with the best quality of services. Thank you again for taking the time to share your experience, and we hope that you will come back to stay with us in the near future. Best Regards, Paul - Operation Manager

Responded December 06, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
9.0
Exceptional
NANCY from Singapore
Couple
Duplex Pool Villa
Stayed 2 nights in November 2015

Amazing stay”

Great housekeeping, delicious breakfast, privacy

I had a very pleasant stay with friendly hotel staff who did fabulously with decorating the villa for my wedding anniversary. Besides, all the staff are friendly, and it helps that the villa is exclusive and away from the hustle-bustle especially when you want to rest and relax during the trip. Although not located within amenities which is a tradeoff for privacy, the hotel will be able to arrange taxis for your desired destination. Thoroughly enjoyed the stay at Zolitude and will be back next time!

Reviewed November 14, 2015

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Thank you for your positive review of your recent stay at Villa Zolitude Resort & Spa, Phuket. It is much pleasure to know that you left the hotel with happiness. We are delighted that you had a lot of impressions and met your satisfaction. I will share your feedback with our team and I am sure that it will encourage our staff to continue exceptional performance to all of our guests with the best quality of services. Thank you again for taking the time to share your experience, and we hope that you will come back to stay with us in the near future. Best Regards, Paul - Operation Manager

Responded December 06, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.0
Excellent
TSUI from Hong Kong SAR, China
Couple
Stayed 4 nights in May 2015

Nice Villa with good value for money”

Private pool, size of room and spa

Everything is good in the villa and staff is very nice Value for money is good However, there is a incident of out of electricity during our stay in one night for approx. 2 hours. Weather is hot and no air-conditioning in the room. Many mosquitos while opening the door.

Reviewed May 27, 2015

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Thank you for your positive review of your recent stay at Villa Zolitude Resort & Spa, Phuket. It is much pleasure to know that you left the hotel with happiness. We are delighted that you had a lot of impressions and met your satisfaction. I will share your feedback with our team and I am sure that it will encourage our staff to continue exceptional performance to all of our guests with the best quality of services. Thank you again for taking the time to share your experience, and we hope that you will come back to stay with us in the near future. Best Regards, Paul - Operation Manager

Responded December 06, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.7
Excellent
Ka from Hong Kong SAR, China
Couple
Duplex Pool Villa
Stayed 3 nights in September 2014

Nice tranquil villa resort built on a hill”

Spacious villa, good privacy, excellent services

We stayed in a 2-storey grand pool villa for 3 nights. We were given a villa on the top row, which is located on the highest part of the resort. This gives the best view of the entire resort, but is also furthest away from the lobby, restaurant and pool. If you want to stay away from the hustle and bustle for a change, and do not mind to lack a beach nearby, this place will certainly be a rather good choice.

Reviewed December 04, 2014

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Thank you for your positive review of your recent stay at Villa Zolitude Resort & Spa, Phuket. It is much pleasure to know that you left the hotel with happiness. We are delighted that you had a lot of impressions and met your satisfaction. I will share your feedback with our team and I am sure that it will encourage our staff to continue exceptional performance to all of our guests with the best quality of services. Thank you again for taking the time to share your experience, and we hope that you will come back to stay with us in the near future. Best Regards, Paul - Operation Manager

Responded December 06, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
10.0
Exceptional
devise from Malaysia
Couple
Duplex Pool Villa
Stayed 1 night in August 2014

great hotel”

Villa design, private pool and staff

Request for a birthday suprise for my gf and they did it with some special arrangment in the villa and a birthday cake and it superb suprised my gf.The villa is very well furnished.Location being at the hillside is definitely a bonus for couples like me looking relaxing and privacy.All of the staffs are so helpful and smilling at the time.Free breakfast buffet with variety choices.All of the villa is located at the hillside far from lobby, but its not a worry as their buggy service is there for you 24hours anytime you wish to leave your villa.Everything you need is in the villa.Complimentary minibar everyday.The room was big and beds were very comfortable that you dont wanna leave this villa.I would definitely highly recommend this hotel for everyone who would like a relaxing getaway and privacy.

Reviewed September 10, 2014

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Dear devise, Thank you for taking the time to share your experience with us at Villa Zolitude Resort & Spa. We are glad that you have chosen to stay with us and that you enjoyed your stay. Hopefully, you managed to create some great memories at Villa Zolitude Resort & Spa. We look forward to welcoming you on your next trip in the near future. Warm regards, Paul - Operation Manager

Responded October 28, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
8.0
Excellent
Ding from Malaysia
Couple
Duplex Pool Villa
Stayed 2 nights in August 2014

amazing hotel”

size of the room, friendly staffs, good restaurant

the stay at villa zolitude was an amazing one. despite it being a short trip, we thoroughly enjoyed it. the room was big and beds were very comfortable. the grand villa has everything we needed. the day bed, the pool which isn't very big but sufficient to a very comfortable bathtub. the main pool was under construction when we were there but it was alright as we were in our room most of the time. as for the staffs, they were more than accommodating and friendly. food-wise, there is only one restaurant but they serve good food ranging from local thai to international cuisine. would definitely recommend this hotel for anyone who would like a relaxing getaway.

Reviewed September 02, 2014

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Dear Ding, Thank you for taking the time to share your experience with us at Villa Zolitude Resort & Spa. We are glad that you have chosen to stay with us and that you enjoyed your stay. Hopefully, you managed to create some great memories at Villa Zolitude Resort & Spa. We look forward to welcoming you on your next trip in the near future. Warm regards, Paul - Operation Manager

Responded October 28, 2019
Villa Zolitude Resort & Spa (SHA Extra Plus)
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