White Rock Castle Suite Hotel & Spa
White Rock Castle Suite Hotel & Spa
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Lobby White Rock Castle Suite Hotel & Spa
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Interior view White Rock Castle Suite Hotel & Spa
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Very good
Location
7.3
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White Rock Castle Suite Hotel & Spa

Very good location
Very good
From 11 reviewsSee what guests said
7.3
Value for money7.5
Location rating7.3
Has restaurantYes
  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

Room choices
Royal Suite
Royal Suite
...
  • 80 m²/861 ft²
  • Shower
  • 1 king bed
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Family Suite - 2-Bedroom
Family Suite - 2-Bedroom
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  • Sea view
  • 62 m²/667 ft²
  • 2 single beds and 1 king be...
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Suite Sea View
Suite Sea View
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  • Sea view
  • 47 m²/506 ft²
  • 1 king bed
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Suite
Suite
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  • Pool view
  • 43 m²/463 ft²
  • 1 king bed
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Studio - With Kitchen
Studio - With Kitchen
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  • 37 m²/398 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
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Junior Suite with Balcony
Junior Suite with Balcony
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  • 37 m²/398 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
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Junior Suite Standard
Junior Suite Standard
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  • 37 m²/398 ft²
  • Smoking allowed
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Double Standard Room
Double Standard Room
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  • 42 m²/452 ft²
  • Smoking allowed
  • 2 single beds or 1 double b...
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Single
Single
...
  • 20 m²/215 ft²
  • Shower
  • 1 single bed
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Basic Suite
Basic Suite
...
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    More about White Rock Castle Suite Hotel & Spa

    More about White Rock Castle Suite Hotel & Spa

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    Real reviews from real guests

    Agoda Reviews (11)Booking.com Reviews (952)
    7.3
    Very good
    From 11 reviews
    Cleanliness7.5
    Facilities7.8
    Location7.3
    Room comfort and quality2.0
    Service7.3
    Value for money7.5
    Provided by verified guests of Agoda
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    Family Suite - 2-Bedroom
    Suite
    Studio - With Kitchen
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    Showing 5 verified guest comments
    10.0
    Exceptional
    Simon from United Kingdom
    Family with teens
    Family Suite - 2-Bedroom
    Stayed 3 nights in August 2018
    Great hotel”
    We had a family 2 bedroom suite which was well laid out. Main room had bedroom (en suite), then another room with kitchen dining table and settees with TV and a balcony. The separate bedroom had its own bathroom which was ideal. Simple continental breakfast and reasonably priced meals during the day. Great outdoor pool with enough sunbeds and a decent gym. Not much English spoken by staff but enough to get by. Thoroughly recommend.
    Reviewed September 04, 2018
    7.6
    Very good
    Ioana from Romania
    Couple
    Studio - With Kitchen
    Stayed 6 nights in August 2018
    It could be better for the money but we were generally okay with our stay”
    Pros: nice pool, good breakfast (buffet) with a good variety, they serve fish for dinner (buffet) every evening (different variety). For 16 BGN per person lunch or dinner buffet style is a very nice deal. They offer free transfer to the beach in the morning with return at 12. They have 2 parking lots and we did not have any problems with finding a spot. One of the front desk girls speaks Romanian and she treated us great! Cons: cleaning could be better, it was clear that they didnt mop the floor for ages. We found a dirty pot in the kitchen cabinet. Glasses were also dirty (food dirt on them). The housekeeper did not provide us with toiletries. One chair was broken and it took them 3 days to replace it. We asked to talk to the manager but she refused to meet us even though she came at the front desk and saw us waiting for her. Stains on the sheets. MOSQUITOS! Bring mosquitos repellent with you! Poor wi fi (first floor).
    Reviewed August 17, 2018
    3.6
    netta from Finland
    Solo traveler
    Studio - With Kitchen
    Stayed 2 nights in June 2018
    Almost empty hotel, pool not in use, staff didn't seem to care ”
    The hotel looks much better in photos than in person. The location is not that great, on the map it looks like a short walk to the beach but the area is very hilly so the walk up/down is very steep. The staff never greeted guests. The hotel was very quiet, I felt like the only one there, well, except for the stray dogs. The pool had no water in it, they called it surprising, to me it looked like planned maintenance... The spa was the worst I've been, cold jacuzzis, dark, empty with no staff and the sauna wasn't on. Just.. Don't stay here.
    Reviewed June 26, 2018
    3.6
    Marius from Romania
    Couple
    Double Standard Room
    Stayed 4 nights in August 2017
    Not a 4 star hotel ”
    I wold not recommend this hotel to anyone. Cons: * the sheets had hair on them so i assume they werw not changed prior to our stay * the shower drain had hair in it *the floors were stained and very dusty * the doors were dirty and sticky * the walls had stains on them * there was no telephone in the room * there were no glasses in the room * the minibar was empty * the floors of the hotel were dirty * the dishes had staines * food was poor quality especially at dinner and not at all vegetarian friendly The only PRO was that it was near the Balchik Palace. All in all i would not book this hotel ever again. I don't think it deservea a 4 star rating...I would say it's baerly a 3 star hotel. Very dissapionted.
    Reviewed August 14, 2017
    3.7
    Simona from Romania
    Family with young children
    Suite
    Stayed 2 nights in July 2015
    Overrated. It was an unpleasant surprise”
    The pool
    When we got there it seemed that they are out of rooms and they found us 2 rooms: 1. The tv was not working, the hairdryer was not working the sheets were stained, the shower not sinking 2. The second room had the same problem with the TV, no hairdryer, not clean.
    Reviewed July 21, 2015
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