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Exterior view, Ascott Sentral Kuala Lumpur in Kuala Lumpur
1 Bedroom Executive, Ascott Sentral Kuala Lumpur in Kuala Lumpur
Lobby, Ascott Sentral Kuala Lumpur in Kuala Lumpur
Swimming pool [outdoor], Ascott Sentral Kuala Lumpur in Kuala Lumpur
Fitness center, Ascott Sentral Kuala Lumpur in Kuala Lumpur
Balcony/terrace, Ascott Sentral Kuala Lumpur in Kuala Lumpur
Bathroom, Ascott Sentral Kuala Lumpur in Kuala Lumpur

Removed from saved list

8.8

Excellent

3,793 reviews

3,793 reviews

Housekeeping138
Breakfast22
Shops19
See map
See map

8.9

Excellent

Location rating score

Excellent location - 1.45 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Vivekananda Ashram
70 m
Siva Florist
190 m
Little India Brickfields
220 m
Little India - Kuala Lumpur
220 m
Nu Sentral Mall
250 m
Popular landmarks
KL Bird Park
1.3 km
Chinatown - Kuala Lumpur
1.9 km
Central Market
2.0 km
Menara Kuala Lumpur
3.2 km
Jalan Alor
3.2 km
Closest landmarks
Farmasi Health Point
190 m
Jeya Dental Surgery
190 m
Poliklinik Mallal
200 m
Kompleks TLK Brickfields
260 m
Tourism Malaysia office
340 m

Ascott Sentral Kuala Lumpur

No 211, Jalan Tun Sambanthan, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50450 - See map

Make your best journey to Kuala Lumpur with the promised standard of Ascott Cares, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Kuala Lumpur Sentral part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 4 stars, this high-quality property provides guests with access to fitness center, indoor pool and outdoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Kuala Lumpur

Front desk [24-hour]

Excellent room comfort & quality

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Swimming pool [outdoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.8
Distance to city center7.1 km
Location rating8.9
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport14.7 km

Rooms available at Ascott Sentral Kuala Lumpur

Exceptional
Room comfort & quality

9.2

2 Bedroom Premier
...
  • Room size: 116 m²/1249 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Premier
...
  • Room size: 73 m²/786 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Executive
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Premier
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Premier Twin
...
  • Room size: 49 m²/527 ft²
  • City view
  • 2 single beds
Enter dates to see prices
3-Bedroom Premier Apartment
...
  • Room size: 25 m²/269 ft²
  • City view
Enter dates to see prices
Three Bedroom Premier
...
  • Room size: 213 m²/2293 ft²
  • Balcony/terrace
  • 1 queen bed and 1 king bed ...
Enter dates to see prices
Studio Executive
...
  • Non-smoking
  • Shower
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APARTMENT 2-Bedroom Premier
...
  • Shower
  • Kitchenette
Enter dates to see prices
Other
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices

Frequently asked questions

Does Ascott Sentral Kuala Lumpur provide airport transfer?

Ascott Sentral Kuala Lumpur offers airport transfer service upon request with an additional fee of 190 MYR in local currency. To request, check the box on the booking form just before the payment page.

What bars are nearby Ascott Sentral Kuala Lumpur?

While lodging at Ascott Sentral Kuala Lumpur, indulge in your evening or night out at Rock Bottom, Bar Upstairs, and Bar Flam to get the most out of your nightlife.

What public parks are close by Ascott Sentral Kuala Lumpur?

While residing at Ascott Sentral Kuala Lumpur, cherish your morning or evening wander at nearby park which include Urban Orchard Park, KL Bird Park, and Perdana Botanical Garden.

What are the property's policies for children's bedding at Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Ascott Sentral Kuala Lumpur have?

Ascott Sentral Kuala Lumpur has a total of 157 rooms.

What is the average rating that past Business travelers' have given to Ascott Sentral Kuala Lumpur?

Verified business travelers that have stayed at this property have given Ascott Sentral Kuala Lumpur an average rating of 8.6. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Ascott Sentral Kuala Lumpur?

Verified families with young children that have stayed at this property have given Ascott Sentral Kuala Lumpur an average rating of 8.9. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Ascott Sentral Kuala Lumpur?

Past families with older children that have stayed at this property have given Ascott Sentral Kuala Lumpur an average rating of 9.0. You can look into more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Ascott Sentral Kuala Lumpur?

Past local visitors that have stayed at this property have given Ascott Sentral Kuala Lumpur an average rating of 9.1. You can look up on more comprehensive customer evaluations, and comments for this property down in the review section.

What dining places are nearby Ascott Sentral Kuala Lumpur?

Ascott Sentral Kuala Lumpur’s local neighborhood is Kuala Lumpur Sentral which includes popular restaurants such as Dolly Dim Sum, NU Sentral, ABC Bistro Cafe, and Chat Masala.

See map

Explore the neighborhood

What people love about Ascott Sentral Kuala Lumpur

  • 10

    Exceptional
    Staff 

    "Great location and the hotel clean, friendly staff and spacious."

    Subramaniam

    |

    June 20, 2023

  • 10

    Exceptional
    Cleanliness

    "Room are very clean, smooth process for check in & out, staff sangat membantu 👍🏻 will come again for sure"

    Faezfazlin

    |

    June 5, 2023

  • 9.6

    Exceptional
    Location

    "Great location, a stone throw to brickfields and nu sentral/kl sentral."

    Nastasha

    |

    July 7, 2023

Overall rating:

8.8

Excellent
3,793 reviews
Cleanliness
9.2
Facilities
8.7
Location
8.9
Read all reviews >
What travelers say they love:
Clean, good facilities and close to anywhere to go.
Palaniyappan from Malaysia
Solo traveler
More about Ascott Sentral Kuala Lumpur

More about Ascott Sentral Kuala Lumpur

Ascott Sentral Kuala Lumpur

Take a good wander and unveil the wonder of Kuala Lumpur with a stay at Ascott Sentral Kuala Lumpur. Ascott Sentral Kuala Lumpur is located just 6.5 km from Terminal Bersepadu Selatan, providing your days with easy city access and great exploration options.
Ascott Sentral Kuala Lumpur provides the best in services and amenities to help make guests feel comfortable. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Ascott Sentral Kuala Lumpur thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, bottled water and a coffee or tea maker at your disposal.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Every day at Ascott Sentral Kuala Lumpur begins with a delicious in-house breakfast. For the ultimate convenience, you can even have groceries delivered to your room at Ascott Sentral Kuala Lumpur, with their exclusive service.
Ascott Sentral Kuala Lumpur offers wonderful recreational facilities for guests to enjoy. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience all the sights and local attractions of Kuala Lumpur with Ascott Sentral Kuala Lumpur as your base. Don't forget to stop by Menara Kuala Lumpur located 3.1 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

84 mentions

Housekeeping

69 mentions

Swimming Pool

20 mentions

Food & Dining

18 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Light therapy
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Individual air conditioning
  • Internet access – wireless

Food and dining

Breakfast options
  • Continental

Location

No 211, Jalan Tun Sambanthan, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50450
Excellent
Location

8.9

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    14.7 km 33 min drive
  • Kuala Lumpur International Airport (KUL)
    43.3 km 54 min drive
Public transportation
  • KL Sentral Monorail Station
    370 m 6 min walk
  • KL Sentral (ERL)
    370 m
Hospital or clinic
  • Farmasi Health Point
    190 m
Shopping
  • Pavilion Kuala Lumpur
    3.7 km
Convenience store
  • 7 Eleven
    170 m 3 min drive
Cash withdrawal
  • ATM
    170 m 2 min walk

What's nearby

Popular landmarks
  • KL Bird Park
    1.3 km
  • Chinatown - Kuala Lumpur
    1.9 km
  • Central Market
    2.0 km
  • Menara Kuala Lumpur
    3.2 km
  • Jalan Alor
    3.2 km
  • Pavilion Kuala Lumpur
    3.7 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    3.9 km
  • Aquaria KLCC
    4.0 km
  • Petronas Twin Towers
    4.2 km
  • KLCC Park
    4.3 km
Nearby landmarks
  • Vivekananda Ashram
    70 m
  • Farmasi Health Point
    190 m
  • Jeya Dental Surgery
    190 m
  • Siva Florist
    190 m
  • Poliklinik Mallal
    200 m
  • Little India Brickfields
    220 m
  • Little India - Kuala Lumpur
    220 m
  • Nu Sentral Mall
    250 m
  • Kompleks TLK Brickfields
    260 m
  • Tourism Malaysia office
    340 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast is continental.
  • Breakfast is served from 06:30 AM to 10:30 AM.
  • Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available at the property.
  • This is a strictly non-smoking property.
  • Ascott Sentral Kuala Lumpur does provide local shuttle service. This is around Kuala Lumpur town only, and subject to availability. Please check with our Guest Service Team on shuttle service schedule
  • The hotel carpark only accepts cashless payments via Touch & Go, Visa or Mastercard, to be tapped upon entry. Please validate your card at Guest Service Counter prior to your exit to enjoy the special rate of MYR 6 nett (per entry) exclusive to hotel guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee190 MYR
  • Distance from city center7.1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)21 MYR
The property
  • Number of rooms 157
  • Year property opened2014

Reviews of Ascott Sentral Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.8
Cleanliness9.2
Facilities8.7
Location8.9
Room comfort and quality9.2
Service9.0
Value for money8.8
High score for Kuala Lumpur
Rating
9+ Exceptional (644)
8-9 Excellent (241)
7-8 Very Good (231)
6-7 Good (52)
<6 Below Expectation (63)
Time of the year
Mar - May (280)
Jun - Aug (320)
Sep - Nov (317)
Dec - Feb (314)

Show reviews that mention 

Showing 1,231 verified guest comments
12345
10.0
Exceptional
Norshahriyah from Singapore
Family with teens
1 Bedroom Premier
Stayed 3 nights in August 2022

Post Covid Travel”

I was looking for an apartment for myself and 2 adult children that is within walking distance from KL Sentral as we planned to take a very early morning train from KL to Butterworth. Found this hotel that was just 10mins walk away from KL Sentral via NU Sentral. Upon arriving from the airport via KLIA Express, it took us a bit of time (and walk!!) to find the hotel as Google Maps made us walk a merry go round. Turns out that it was a short walk if we had exited from NU Sentral drop off point. Just look for the Menara Shell ans it's sharing the same building (side by side). From check-in to check out, the process was smooth and the staff were very helpful. We booked the 1 bedroom premier executive and the apartment was very spacious and the bathrooms were super BIG!!...only thing is that there is no powder room...so there is not separate toilet if someone needs to use the toilet while someone is showering. Really enjoyed our short stay there and it would be top of my list if i'm returning with my sister and her family as it's around a lot of makan places plus NU Sentral is just a 10min walk away.

Reviewed September 03, 2022

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Good Day Ms. Norshahriyah, Thank you for staying with us during the Endemic. We appreciate your good score staycation experience especially our friendliness, helpfulness, spacious room, super location near KL Sentral Train Station Hub, Near Nu Sentral Shopping Mall and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Acting Residence Manager

Responded September 05, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Nur from Malaysia
Business traveler
Studio Premier Twin
Stayed 1 night in October 2022

Exceptional”

Book one of the Studio Premier Twin room. It was fantastic. First of all, the staff there did a very good job in welcoming every customers that came in. The check-in was smooth and the staff are all helpful. For the room with the price offered. I'm quite satisfied with the cleanliness. The room was well-equipped with toiletries, hair dryer, safe-box, iron and refrigerator. A night well spent. Definitely will come again for the next visit. 👍👍👍

Reviewed November 01, 2022

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Dear Ms Nur, We are glad to learn that you enjoyed your recent stay with us and we definitely look forward to welcoming you back for another memorable experience. Have a wonderful day and stay safe. Warmest regards, Emma Razali Assistant Residence Manager

Responded November 04, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Amirul from Malaysia
Couple
2 Bedroom Premier
Stayed 1 night in October 2021

Fantastic Place”

Totally love this place. Rooms is big,and modern style. I love it. Pool is fun family friendly. There are two pool, 1 for kids and another pool is about 1.2m depths. Both are separate which is super duper safe for your kids to have fun with. GYM is well maintained, and the whole hotel is so clean. Food is nice and staff is very very polite and helpful. There is nespresso coffee pod inside too complimentary basis. But if you like me, rather have something fresher, down in the lobby there is a self served starbucks machine for coffee, or walk outside to grab coffee from san francisco coffee (office nearby) or walk to NU sentral for more choices. Special credit to staff named Badlishah for assisting us to trace our daughter missing pillow. He is very helpful in the search and we glad to found it in the end. I highly recommend this place if you are looking for city staycation. It is nearby a lot of shop and NU central mall. Suggestion : Maybe ascott KL sentral can add fun room for kids like the one you have in KLCC Ascott. Thank you

Reviewed October 19, 2021

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Good Day Mr. Amirul, Thank you for staying with us during the Endemic. Great to know that you and your families are extremely happy with the perfect stay experience specially our Security Supervisor Badlisyah whom go beyond to resolve the missing pillow for your daughter. We will convey your feedback to the entire team for the fantastic reviews for all areas . We look forward to welcome you again and please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded October 20, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Meklean from Malaysia
Family with young children
Studio Premier
Stayed 3 nights in October 2022

One of the best staycation for families ”

Pros: Has swimming pool (my daughter loves it). Room feels premium and very clean. Location is excellent. Just 5-8 minutes walk to KL Sentral. Friendly staffs. Not very crowded as other "normal" hotels. Cons: The breakfast could be better. If you're lazy like us, better off looking somewhere else nearby to eat. A bit pricey. The bottom lime: Highly recommended.

Reviewed October 10, 2022

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Good Day Meklean, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our cleanliness, swimming pool, premium room, location near to KL sentral and etc beside the 3rd party breakfast and we will share your experience to our team and 3rd party partner. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Acting Residence Manager

Responded October 12, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Wai from Singapore
Family with teens
2 Bedroom Premier
Stayed 3 nights in June 2022

Exceptional”

Nice room with a small kitchen with all the utensils needed. My family love how they can enjoy the bonding time over a cook session. Location is great, shopping mall nearby to get our groceries. Good stay for family with children.

Reviewed January 26, 2023

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Dear Wai, Thank you for staying with us at Ascott Sentral Kuala Lumpur. We are glad to learn that you and your family enjoyed your stay. We definitely looking forward to being of your service in the near future. Warmest regards, Emma Razali Assistant Residence Manager

Responded January 28, 2023
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Ili from Malaysia
Couple
1 Bedroom Executive
Stayed 1 night in January 2022

The best suite I've ever been”

We were happy to stay in this nicely decorated and homely apartment suite. First of all, the apartment was very clean and tidy, and it looked exactly the same as shown in pictures. Secondly, the price was reasonable. All amenities were provided. The bathroom was big and all equipped with heater. The bedroom and living room were equipped with air-conditioning and both of the room has TV. The service was very nice, they were so helpful and provided fast response to our needs. Highly recommended! Especially for those that on their honeymoon.

Reviewed January 25, 2022

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Good Day Ms. Ili, Happy New Year 2022 & thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect score ratings and congratulation on your honeymoon staycation experience especially the surprised decoration, full amenities, well equipped bathroom, room cleanliness and basically the whole experience to you and your partner. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded January 26, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
PREMANAND from Singapore
Family with teens
2 Bedroom Premier
Stayed 1 night in September 2022

Highly recommended two bedroom for families”

Loved everything about this hotel. Perfect location for endless Indian food, can grab to all malls or grab in food. Very clean. Even washer and dryer in two bedroom- so spacious with two kids. 3 TVs! Stayed 6 nights and loved every moment and would gladly stay again

Reviewed September 06, 2022

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Good Day Premanand, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our cleanliness, best location for endless Indian Foods, friendliness, helpfulness, spacious room and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Acting Residence Manager

Responded September 07, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Deane from Malaysia
Couple
Studio Premier
Stayed 1 night in March 2022

Best service apartment hotel”

I’ve been staying at Ascott quite often and it’s my first time giving review. This place feels very homey, it’s very clean, best bed love the kitchen, basically it’s worth my money. Staff is very friendly, very welcoming. The only downside is that you have to pay RM6 parking if you’re driving cos it’s a shared parking with another building. But still love this place.

Reviewed March 31, 2022

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Good Day Deane, Thank you for staying with us during the Endemic. We appreciate your feedback and perfect score staycation experience specially home away home feeling, full kitchen setup, friendliness and very welcoming. Please accept our sincere apology for the 3rd party parking management with parking fee including hotel staff. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded April 01, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Bede from Malaysia
Couple
Studio Premier
Stayed 1 night in June 2022

Very comfortable stay”

The room we hot was really nice, clean and comfortable to stay in. Location is also very strategic, KL Sentral train station is just a walking distance away. Nu Sentral shopping mall is a great place to spend time with last minute shopping and food choices was unlimited. One of my best stay in KL so far. Thank you Ascot Sentral!

Reviewed June 23, 2022

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Good Day Bede, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially location, cleanliness, eateries near the residence and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded June 24, 2022
Ascott Sentral Kuala Lumpur
9.6
Exceptional
WING from Malaysia
Couple
Studio Premier
Stayed 3 nights in June 2022

Imperfection stay @ Ascott Sentral KL”

The check in to the hotel was brief with very friendly front desk staffs who helped us with our queries. As for those drive please be informed the parking is chargeable per entry which need to be validated @ the front desk at flat rate of RM6 per entry. As such it's advisable for those who drive to park vehicles within the the same Ascott property to take public transportation in and around the city, which is easily accessible. When we checked in we discovered the bathroom floor mat is missing, which the house keeping replace on the 2nd day during our 4 days 3 nights stay @ Ascott. The daily breakfast is bare minimal choices of local simple food, of which nothing to shout about at the Meals Restoran operated by 3rd party not related to Ascott Hotel. We stayed in Premier Studio @ 21st floor which is quite spacious with view surrounded by surrounding buildings. We're here to attend course @ Hilton Sentral Kuala Lumpur of which it's definitely a recommended hotel for people who in the city for business or else family who are in town for short family holiday as there's near by Nu Sentral Mall linked up with KL Sentral MRT/LRT central train station linked up with routes of the whole Peninsula of Malaysia as well as the famous Golden Triangle.

Reviewed June 28, 2022

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Good Day Wing, Thank you for staying with us during the Endemic. We appreciate your good score staycation experience especially arrival welcome experience, spacious room, location near to Nu Sentral and near to Main Train Station Hub. Please accept our apology for the minor situation for both 3rd party parking and breakfast experience as well as the missing bath mat on your arrival. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded June 28, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Rudy from Malaysia
Family with teens
1 Bedroom Premier
Stayed 1 night in December 2022

Limited Movie Channels”

Should have more movie channels. There was only AXN when i stayed there. Other than that, it was good. Loved the room (1 bedroom premier). Cozy, huge space, friendly staff but the view of Brickfield was not so nice.

Reviewed January 03, 2023

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Dear Mr Rudy, We are glad that you enjoyed your recent stay with us and we hope to seeing you again for another memorable experience. We valued your feedback on the TV channel and we will definitely work towards improvement. Warmest regards, Emma Razali Assistant Residence Manager

Responded January 05, 2023
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Syahrul from Malaysia
Family with young children
Studio Premier
Stayed 1 night in February 2022

Superb staycation”

Great room, very clean, nice hotel and staff. After check in, staff do follow up with me if there any problem with my room. Even when we have issue on our neighbour room who having “party” with loud laugh n music at 1am, the hotel rep take act immediately, thank you very much for the fast response. Only one just looking forward hotel to have buffet style for breakfast instead of in room breakfast.

Reviewed February 06, 2022

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Good Day Mr. Syahrul, Happy New Year 2022 & thank you for staying with us during the Endemic. We appreciate your feedback and superb staycation experience specially the great room, cleanliness, nice hotel and the fast response from our team whom handled the next door party room during midnight. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded February 08, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
asnida from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in December 2021

Best apartment hotel in this area”

I'm a regular customer at ascott sentral. The room is big and clean. They have the best employees with the best attitude in the business. This time it's Nixon's time to shine! From my first phone call prior to booking to the time I checked out, Nixon has been reliable, friendly and nice to me and my family. Thank you for a very nice stay!

Reviewed December 27, 2021

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Good Day Ms. Asnida, Thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect ratings and staycation experience especially cleanliness, spacious room and your compliment toward my service :D. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded December 30, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Adeline from Malaysia
Couple
1 Bedroom Premier
Stayed 1 night in December 2021

Overall great stay”

Stayovernight for my birthday and the staffs gave me some small surprise. Very thoughtful. Place is very spacious & clean. Check in was very smooth and fast. Only one thing is the breakfast. A little bit of delay and breakfast presentation was a bit off. Served in a biodegradable container. Maybe can opt for non breakfast stay as this is a serviced apartment after all, not hotel. But overall was a great stay. Highly recommended!

Reviewed December 05, 2021

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Good Day Ms. Adeline, Thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect birthday celebration and staycation experience specially the mini surprised from our team, spacious room, cleanliness, checked-in very smooth and fast. Please accept our apology for the breakfast experience and we will share your feedback to our 3rd party food supplier and our team for improvement. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded December 06, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Mohd from Malaysia
Family with young children
2 Bedroom Premier
Stayed 1 night in November 2020

Possibly one of the best suite in the heart of KL”

We planned to do a short staycation to celebrate my Mother's birthday. Choosing the double premier room for a night staycation proved to be something worthwhile for us. Enjoyed our stay in Ascott Sentral KL, Rooms were clean, the kitchen has complete utensils, the finishing is state to the art and we really feel like home. The only downside is the parking can be confusing and you need to pay RM 6 everytime you want to go out with your car. For me it is just a minor issue as we dont go out much using the car. Otherwise, the hotel definitely deserves 5 star review and 10/10 score from me! Will definitely come again for sure!

Reviewed December 05, 2020

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Dear Mr Mohd, Thank you for selecting Ascott Sentral on this occasion and I am delighted to learn that you have thoroughly enjoyed your stay with us, particularly the convenient location, the spacious and comfortable room along with the warm hospitality of our associates. Regards, Peter Banyan - Operation Manager

Responded January 19, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
YE from Malaysia
Business traveler
1 Bedroom Premier
Stayed 3 nights in June 2022

It’s like your home away from home. Loved my stay here!”

Booked a 1 bedroom premiere room the unit is big including the bathroom. Comes with great kitchen facilities like microwave, electric stove, fridge, freezer etc. It’s not too far from Nu Sentral too at less than 10 mins walk very accessible. Had a great stay & would definitely like to come back again.

Reviewed July 04, 2022

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Good Day Ye, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience specially the great kitchen facilities, spacious for our 1 bedroom premier room, location near Nu Sentral and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded July 13, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
EDMAR from United States
Couple
Studio Premier
Stayed 2 nights in June 2022

Best hotel!”

We are amazed with this hotel. This is a luxury hotel on a budget. Free breakfast is outstanding! Location is just a few blocks away from from KL SENTRAL. Amazing views in the pool and gym. Room is huge! They provide us slippers and bathrobes. We really enjoyed our stay in this hotel and we recommend this to all!

Reviewed June 25, 2022

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Good Day Edmar, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially spacious room, breakfast, location, amazing view, and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded June 26, 2022
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Vithya from Malaysia
Family with young children
Studio Premier
Stayed 1 night in November 2021

Nice hotel with amenities at the heart of KL Sentral / Little India”

This is my second time staying at this hotel. The room is very spacious and equipped with full kitchen appliances. Nice bed and comfortable. The water heater tap got problem and hard to turn. Otherwise, all ok except breakfast need to improve , add more variety and freshly served hot .

Reviewed November 22, 2021

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Good Day Ms. Vithya, Thank you for staying with us during the Endemic. We appreciate your feedback as of the great staycation experience specially the location, spacious room, full kitchen, bed comfortability. Please accept our sincere apology as of the water heater and breakfast experience, we will share your feedback to our maintenance team and 3rd party food supplier to improve it. Thank you very much and we look forward to welcome you again after 2 weeks, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded November 23, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
Priya from Malaysia
Family with young children
1 Bedroom Executive
Stayed 1 night in December 2021

Value for money ”

The place was a total value for money right beside KL Sentral. Rooms were clean and Up To Date. Ample of space in the room and friendly staff to help. had a minor set back with the power card slot but maintenance solved it within minutes. Good rate, good service , good stay

Reviewed December 28, 2021

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Good Day Ms. Priya, Thank you for staying with us during the Endemic. We appreciate your feedback as of the perfect ratings and staycation experience especially the cleanliness, spacious room, friendly staff, good stay and worth for money. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Assistant Residence Manager

Responded December 30, 2021
Ascott Sentral Kuala Lumpur
10.0
Exceptional
PREMANAND from Singapore
Family with teens
2 Bedroom Premier
Stayed 5 nights in September 2022

Really enjoyed our family stay!”

Two bedrooms two large bathrooms a kitchenette, 3 TVs fast WIFI, comfortable beds - highly recommend if you want to stay in little India! From here everywhere is close

Reviewed September 07, 2022

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Good Day Premanand, Thank you for staying with us during the Endemic. We appreciate your perfect score staycation experience especially our spacious room, TVs, Fast WIFI, full kitchen setup, super location near KL Sentral Train Station Hub, located at Little India & Nu Sentral Shopping Mall and etc. Thank you very much once again and we look forward to welcome you soon, please continue to stay safe. Nixon Chin/Acting Residence Manager

Responded September 08, 2022
Ascott Sentral Kuala Lumpur
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