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City Hotel – 18 Luu Van Lang St.
Superior, City Hotel – 18 Luu Van Lang St. in Ho Chi Minh City
Lobby, City Hotel – 18 Luu Van Lang St. in Ho Chi Minh City
Lobby, City Hotel – 18 Luu Van Lang St. in Ho Chi Minh City
City Hotel – 18 Luu Van Lang St.
City Hotel – 18 Luu Van Lang St.
Bathroom, City Hotel – 18 Luu Van Lang St. in Ho Chi Minh City

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8.3

Excellent

825 reviews

825 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Cho Dem Night Market
10 m
Bambou
40 m
F Fashion Shop
40 m
Orchid's Tailor
60 m
Phi Phi Tailor
70 m
Popular landmarks
Ben Thanh Market
130 m
A O Show - Lune Production
570 m
The Independence Palace
580 m
Saigon Opera House (Ho Chi Minh Municipal Theater)
600 m
Bitexco Financial Tower
620 m
Closest landmarks
Consulate of Singapore
120 m
Saigon General Hospital
130 m
Benthanh Street Food Market
130 m
Ben Thanh Market
130 m
The House of Saigon
150 m

City Hotel – 18 Luu Van Lang St.

18 Luu Van Lang Street, District 1, District 1, Ho Chi Minh City, Vietnam, 70000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum.

Highlights

Located in heart of Ho Chi Minh City

Front desk [24-hour]

Excellent breakfast

Inside city center

140 meters to Ben Thanh Market

Facilities

Front desk [24-hour]

Free Wi-Fi in all rooms!

Luggage storage

Laundry service

Room service

Safety deposit boxes

Concierge

Family room

Your dates are popular among travelersPopular destination! Properties in Ho Chi Minh City are being booked every minute!
Value for money8.4
Distance to city center0.0 km
Location rating9.2
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.7 km

Rooms available at City Hotel – 18 Luu Van Lang St.

Excellent
Room comfort & quality

8.4

Premium Deluxe Triple
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 1 single bed and 1 king bed
Enter dates to see prices
Family Deluxe
...
  • Room size: 30 m²/323 ft²
  • Street view
  • 2 king beds
Enter dates to see prices
Superior
...
  • Room size: 20 m²/215 ft²
  • No Windows view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What attractions are near by City Hotel – 18 Luu Van Lang St. that are in walking distance?

While staying at City Hotel – 18 Luu Van Lang St., kick start your holiday by exploring the closest destinations that are within close proximity to the property which include Cho Dem Night Market, Benthanh Street Food Market, and Ben Thanh Market.

What bars are nearby City Hotel – 18 Luu Van Lang St.?

While lounging at City Hotel – 18 Luu Van Lang St., delight in your evening or night out at Acoustic Bar, Kool Beer Store, and New Saigon Bar to make the most out of your nightlife.

What public parks are in close proximty of City Hotel – 18 Luu Van Lang St.?

While lodging at City Hotel – 18 Luu Van Lang St., cherish your early morning or evening walk at nearby park which include Tao Dan Park, Ward 12 Park, and Công viên Thích Quảng Đức.

When was City Hotel – 18 Luu Van Lang St. built?

City Hotel – 18 Luu Van Lang St. was built in 2010.

How many floors does City Hotel – 18 Luu Van Lang St. have?

City Hotel – 18 Luu Van Lang St. has a total of 5 floors.

How many rooms does City Hotel – 18 Luu Van Lang St. have?

City Hotel – 18 Luu Van Lang St. has a total of 9 rooms.

What is the average rating that past Solo travelers' have given to City Hotel – 18 Luu Van Lang St.?

Past solo travelers that have stayed at this property have given City Hotel – 18 Luu Van Lang St. an average rating of 8.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to City Hotel – 18 Luu Van Lang St.?

Past families with older children that have stayed at this property have given City Hotel – 18 Luu Van Lang St. an average rating of 8.4. You can look into more descriptive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What well-known shopping locations are close by City Hotel – 18 Luu Van Lang St.?

Shopping options in City Hotel – 18 Luu Van Lang St.’s District 1 neighborhood consists of Benthanh Street Food Market and Ben Thanh Market.

What time is check-in and check-out at City Hotel – 18 Luu Van Lang St.?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

What people love about City Hotel – 18 Luu Van Lang St.

  • 10

    Exceptional
    Cleanliness

    "The property is well-maintained and clean."

    Charmaine

    |

    February 23, 2020

  • 8.4

    Excellent
    Staff 

    "The place was clean quiet and the staff were really helpful."

    Hilary

    |

    December 25, 2019

  • 10

    Exceptional
    Location

    "There are also lots of shops and eateries near the hotel."

    Sandra

    |

    February 19, 2020

Property ranking|Compared to 6,064 Ho Chi Minh City properties
See all rankings
Room comfort score
8.5/10
Location score
9.2/10
Value for money score
8.4/10
Service score
8.5/10
Better than
99
%
of Ho Chi Minh City properties
Better than
97
%
of Ho Chi Minh City properties
Better than
93
%
of Ho Chi Minh City properties
Better than
93
%
of Ho Chi Minh City properties
Overall rating:

8.3

Excellent
825 reviews
Cleanliness
8.5
Facilities
7.4
Location
9.2
Read all reviews >
More about City Hotel – 18 Luu Van Lang St.

More about City Hotel – 18 Luu Van Lang St.

Experience Comfort and Convenience at City Hotel – 18 Luu Van Lang St.

City Hotel – 18 Luu Van Lang St. is a 2.0 star hotel located in the bustling city of Ho Chi Minh, Vietnam. This hotel offers a range of facilities to ensure guests have a comfortable and convenient stay. Enjoy the convenience of laundry service, room service, safety deposit boxes, and concierge. Relax in the comfort of air conditioning, bathrobes, and a hair dryer while catching up on your favorite shows on the television with satellite/cable TV. Keep your thirst quenched with the mini bar and refrigerator while taking in the city views from the balcony/terrace. Stay connected with Free Wi-Fi in all rooms and store your luggage with ease with luggage storage. The shared lounge/TV area is perfect for unwinding after a long day of exploring the city. With daily housekeeping, you can rest assured that your room will always be clean and tidy. Book your stay at City Hotel – 18 Luu Van Lang St. today and experience comfort and convenience like no other.

Spacious and Comfortable Rooms at City Hotel - 18 Luu Van Lang St.

City Hotel - 18 Luu Van Lang St. offers a variety of room types to cater to the needs of every guest. The Family Deluxe room spans over 30 square meters and features two king beds, providing ample space for families or groups of friends. For those looking for a premium experience, the Premium Deluxe Triple room offers 30 square meters of space with a choice of one single or one king bed. Guests who prefer a more compact option can opt for the Superior room, which measures 20 square meters and features one double bed.

Explore the Best of Ho Chi Minh City from City Hotel – 18 Luu Van Lang St.

City Hotel – 18 Luu Van Lang St. is perfectly located near some of Ho Chi Minh City's most iconic landmarks and attractions. Guests can easily walk to the Central Post Office, Ben Thanh Market, The Independence Palace, Saigon Notre Dame Cathedral, Bitexco Financial Tower, Saigon Opera House (Ho Chi Minh Municipal Theater), Ho Chi Minh Squares, and Bui Vien Street. For those looking for an unforgettable cultural experience, the A O Show - Lune Production is also nearby. And for foodies, the Benthanh Street Food Market is a must-visit destination. With City Hotel – 18 Luu Van Lang St. as your base, you can explore the best of Ho Chi Minh City with ease.

Friendly Staff and Recommended Stay

City Hotel - 18 Luu Van Lang St. in Ho Chi Minh City, Vietnam has received high praise from its guests for its incredibly friendly and accommodating staff. Guests have recommended this hotel for its great location, clean rooms, and overall positive experience. Many have expressed their desire to return and recommend the hotel to friends. With its friendly staff and great amenities, City Hotel - 18 Luu Van Lang St. is a top choice for travelers visiting Ho Chi Minh City.

Experience Comfort and Exceptional Service at City Hotel - 18 Luu Van Lang St.

City Hotel - 18 Luu Van Lang St. in Ho Chi Minh City, Vietnam has received high praise from customers for its exceptional service and comfortable accommodations. With an overall rating of 8.3, guests have raved about the hotel's prime location, which received a 9.2 rating. The hotel's staff performance also received high marks, with a rating of 8.5. Guests have noted that the hotel's rooms are comfortable and clean, with a rating of 8.5 for both comfort and cleanliness. The hotel's value has also been praised, with a rating of 8.4. Although the hotel received a lower rating for facilities and food and dining, guests have still enjoyed their stay thanks to the hotel's exceptional service and comfortable accommodations. Experience the best of Ho Chi Minh City at City Hotel - 18 Luu Van Lang St.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Housekeeping

71 mentions

Breakfast

67 mentions

Internet

13 mentions

Food & Dining

8 mentions

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
Dining, drinking, and snacking
  • Room service
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Elevator
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Cleanliness and safety
  • Temperature check for guests and staff
For the kids
  • Family room
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Available in all rooms
  • Air conditioning
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Umbrella
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian

Location

18 Luu Van Lang Street, District 1, District 1, Ho Chi Minh City, Vietnam, 70000
Exceptional
Location

9.2

Airports
  • Tan Son Nhat International Airport (SGN)
    6.7 km 27 min drive
  • Can Tho International Airport (VCA)
    132.6 km
Public transportation
  • Saigon Railway Station
    2.6 km 14 min drive
  • Ben Xe Mien Dong Bus Station
    4.8 km
Hospital or clinic
  • Saigon General Hospital
    130 m
Shopping
  • Ben Thanh Market
    130 m
Convenience store
  • Mini Stop
    200 m
Cash withdrawal
  • ATM
    150 m 1 min drive

What's nearby

Popular landmarks
  • Ben Thanh Market
    130 m
  • A O Show - Lune Production
    570 m
  • The Independence Palace
    580 m
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    600 m
  • Bitexco Financial Tower
    620 m
  • Saigon Notre Dame Cathedral
    740 m
  • Central Post Office
    790 m
  • Ho Chi Minh Squares
    830 m
  • War Remnants Museum
    1.0 km
  • Cu Chi Tunnel
    37.1 km
Nearby landmarks
  • Cho Dem Night Market
    10 m
  • Bambou
    40 m
  • F Fashion Shop
    40 m
  • Orchid's Tailor
    60 m
  • Phi Phi Tailor
    70 m
  • XQ Vietnam
    70 m
  • Kenly Silk
    70 m
  • market
    80 m
  • Duy Tan - Saigon Artisan
    90 m
  • Mekong Plus
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-8 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.0 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)0 VND
The property
  • Non-smoking rooms/floorsno
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 9
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2011

Property announcements

Guests must provide the confirmation voucher with a valid form of government-regulated identification (i.e. passport, ID card, driver’s license, etc.) upon check-in.

Reviews of City Hotel – 18 Luu Van Lang St. from real guests

Provided by verified guests of Agoda
8.3
Cleanliness8.5
Facilities7.4
Location9.2
Room comfort and quality8.4
Service8.5
Value for money8.4
High score for Ho Chi Minh City
Rating
9+ Exceptional (193)
8-9 Excellent (163)
7-8 Very Good (140)
6-7 Good (58)
<6 Below Expectation (45)
Time of the year
Mar - May (146)
Jun - Aug (111)
Sep - Nov (145)
Dec - Feb (197)

Show reviews that mention 

Showing 599 verified guest comments
12345
9.0
Exceptional
Sook from Malaysia
Solo traveler
Stayed 4 nights in July 2015

Good Location, Value for money”

Location, Excellent Staff, Clean!

Speedy check-in, staffs are all very friendly & helpful. Communication is not a problem at all, they speak good English. The staffs are forever smiling and warm. Hotel is well located, within walking distance to many attractions in town. Room is spacious, clean, equipped all the necessary (Hair dryer, kettle, minibar, safe, TV..etc). I stayed at level 3, but water pressure never a problem. It is a blessing for a good hot bath after a day out! Breakfast is at the City Hotel - 35 Luu VAn Lang st (which is jz opposite). You will have a selection of food to be picked from their menu. Not to forget, their restaurant located at 5th floor. so, you can a good city view while enjoying your breakfast. I enjoyed my stay with City Hotel- 18 Luu Van Lang St very much! Highly recommended to others travelers!! Good value for the money, and trust me, you will not regret!

Reviewed July 12, 2015

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9.7
Exceptional
heuy from Malaysia
Couple
Stayed 4 nights in November 2012

Super clean, great location and helpful stuff”

The room is extremely clean. no complaint on the cleanliness of the room and the strategic location.

I only have good comments for the hotel and stuff. The hospitality with guess, cleanliness in the room is commendable. The location is only 30 seconds walk from the famous Ben Thanh market, within 5 minutes walk from the busy city streets with everything you need to shop for includes currency exchange. It is 10 minutes walk from backpacker's place Pham Ngu Lao and Bui Vien. If you're looking for a quieter place and cleaner area to stay but still very close to most of the happening places either in the morning or night. City Hotel – 18 Luu Van Lang St is highly recommended. Value for money!!

Reviewed November 26, 2012

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9.3
Exceptional
Catherina from Malaysia
Group
Stayed 2 nights in June 2014

A memorable vacation to a historic city”

Friendly & attentive staff, fast speed wifi, good location & spacious room

Our group really enjoyed the good hospitality offered by City Hotel - 18 Luu Van Lang St. Upon arrival, we given a warm welcome by the staff. They were very helpful in everyway. Location is good, near the Ben Thanh Market & other shoppings. The internet WiFi service is very fast & hassle-free. Good room amenities & comfy beds. Will surely recommend to friends!

Reviewed June 14, 2014

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9.3
Exceptional
Carlin from Philippines
Group
Stayed 1 night in August 2012

A Very Good Place to Stay”

room size, cleanliness, friendly staff

My friends and I actually stayed at the other City Hotel (an extension of this one) just the other side of the street. From the outside, it looks like a very small hotel but once inside we found that the space is very well managed. The rooms are big, new, clean, and has lots of amenities and freebies - so nice that my friends and I decided to get out a little later the next day to have time to relax before going on with our walking tour of the city. Service is very good - the staff are very helpful and always smiling. They speak good English as well, so communicating with them is a breeze. The guard is a funny guy. He was always laughing, which is a breath of fresh air from all the variety of people we've encountered during our 3-country-tour. Our breakfast buffet - we had to go to City Hotel 2 to avail of it, which is just a minute of walk from across the street. The food is good and the serving is more than adequate. (Note: catsup=tomato sauce) The hotel is at an alley near and a minute of walk away from Ben Thanh Market, and there are restaurants and spas around the area, within 2-5 minutes of walk. One might worry about the noise coming from the market, but the area was quiet at nighttime and we didn't hear a single sound from outside - and our room had a very large window that was facing the alley. Will stay here again when I visit Ho Chi Minh City.

Reviewed September 09, 2012

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9.6
Exceptional
Stella from Singapore
Family with teens
Family Deluxe
Stayed 3 nights in December 2016

Good deal, good location - better than expected”

Stayed for 3 nights, and was very happy with the room. For that price, i would recommend to anyone this hotel (18 Luu Van Laang st) cos the room is spacious, toilet is decent and their breakfast (located a few blocks away) was also acceptable. Though is not buffet style and you can only order 1 set with a free drink, taste was good and portion was also decent. Stayed at many different hotel in HCMC with my family previously, but i must say this is by far the best.

Reviewed December 22, 2016

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8.7
Excellent
Wang from Singapore
Family with teens
Stayed 4 nights in June 2013

Friendly helpful staff. Great value for money!”

Friendly and helpful staff, easy access to shopping area, great value for money

I decided on City Hotel for my stay in HCMC from the reviews of other travelers in Agoda. Initially I was unsure if the hotel would turn out well because it is rather cheap for the three of us traveling. More importantly, it is located in a street just off the hustle and bustle of the main road and it is close to shopping areas like the Ben Thamn Market (just a one minute walk!) However, upon stepping into the hotel, I started to be convinced I made the right choice. The staff were very friendly and already prepared well for our arrival. The security guard was very helpful as well, opening the door and helping us bring our luggages to our room while we settle our administrative issues. Although the staff were not very well versed in English, they still made sure they try their best to understand us and helped us with our requests as far as possible. Once, the security guard even went out to the main road on a bicycle to get a taxi for us, just because the staff could not call through to the taxi company and it was raining rather heavily. Thumbs up for him! All in all, I would say 18 City Hotel has made my stay in HCMC a pleasant one. Great service and great value. I will definitely recommend this hotel to my friend. Thank you to the staff of 18 City Hotel!

Reviewed June 21, 2013

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9.3
Exceptional
PHILIP from United Kingdom
Couple
Stayed 6 nights in January 2013

Great location, the superior rooms are first class”

The staff were wonderful, our room was spotless.

My wife and me stayed in the above hotel between the 12th and 18th of January 2013. When we arrived there (just before midnight) we were greeted by the Receptionist and night porter cum security guard. I was suffering from a very painful, and swollen, foot. The staff could not have been any more helpful than they were. I was given a pain killer, a bowl filled with ice was brought to my room for me to take down the swelling. The following morning I was able to walk, and the swelling had all but gone. Every person who works at this establishment was wonderful to us. We travel all over the world, and have stayed in many,many hotels, but this ones staff, are the best we have ever encountered. They were keen to give us the benefit of their local knowledge, and the tours they recommended, were first class. This was our first trip to Vietnam, and were grateful for the information and advice we received. Our room was spotless,and the decor was pleasant. WE will recommend this hotel to our friends, and if we ever return to Ho Chi Min City, we will definitely stay there again.

Reviewed January 21, 2013

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10.0
Exceptional
ELLIYANI from Malaysia
Family with teens
Family Deluxe
Stayed 2 nights in November 2016

Great Place For Family”

I travelled with 3 children aged 11, 12 and 15 years old and the family room are very spacious even with the additional bed! The bathroom is clean and the room is quiet in the night. The area (Luu Van Lang Street) is very strategic located between Ben Thanh market and Saigon Center / Takashimaya Shopping Center. I would stay here again for my future visit.

Reviewed November 28, 2016

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9.0
Exceptional
Evelyn from Philippines
Couple
Stayed 5 nights in August 2014

Hotel has a good location, the room is clean ”

location, cleanliness and accommodating staff

I like the hotel because the staff is accommodating on where we go, she immediately response our needs. They clean our room everyday and assist the guard every time we go.The hotel is near shopping center and outside of the hotel has a lot of restaurant where we can dine. I love he location itself, definitely when we go back to ho chi minh i consider this hotel to book again. Its a budget hotel but staff is friendly, the room is good condition and clean.

Reviewed September 04, 2014

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10.0
Exceptional
Jenny from Malaysia
Couple
Superior
Stayed 1 night in October 2017

Best location and excellent stay”

Location are the best. Just a stone mile away from the famous Ben Thành market! Walking distant to all tourist spot! Important thing is stuff are very helpful and kind! Helping me to book the bus to Muine... without others charges! Room is very quiet and clean. Toilet are very big and clean. Will definitely come back to this hotel is visiting Ho Chi Minh. Strongly recommend people to stay this hotel.

Reviewed October 12, 2017

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10.0
Exceptional
James from Philippines
Family with teens
Premium Deluxe Triple
Stayed 3 nights in December 2019

great and clean hotel.”

from the netherlands. we realy enyoing staying in this hotel. good locationj near by market and a lot of restaurants. staf very vriendly always smiling. as we visite ho chi minh city again we shall check in again.

Reviewed December 12, 2019

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10.0
Exceptional
Nicolas from United States
Couple
Stayed 3 nights in June 2013

City Hotel is Awesome!”

Amazing room, great staff, and perfect location

Great stay at the City hotel. They are centrally located and an easy walk anywhere in district 1. The staff was so friendly and always very helpful. The rooms are large with a nice bathroom and a great patio overlooking the street below. It is close to good shopping - markets and high end stuff nearby. It is a very nice walk around to most of the sights in the city and there are parks nearby. Short cab ride to the train station - not sure about the airport. Also, great breakfast with Vietnamese and Western choices for free. Great Vietnamese coffee! Also, it was a great value on Agoda!

Reviewed June 13, 2013

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9.0
Exceptional
Emang from Malaysia
Family with teens
Stayed 2 nights in December 2013

comfortable room, centrally located, fast internet”

friendly staff, value for money room n centrally located in HCM

We stayed in City Hotel from 17/12 until 22/12, and though there r cheaper hotels around, we r very pleased with the cleanliness n comfortable family room. The food is also delicious. The staff r all polite n helpful n I noticed they adopt various roles. This is a good hotel to stay at as it is also near the Ben Thanh market n shopping district in town. Saigon Square shopping centre is also across the street. The fast internet facility is a bonus. The hotel is within walking distance to various restaurants n shopping areas.easy to get taxi when required

Reviewed December 23, 2013

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8.3
Excellent
CAROL from Philippines
Group
Stayed 1 night in May 2014

Convenient”

Centrally located, close to shopping area & staff are friendly =)

We were very happy to know that our request for a room with balcony & the type of beds were granted. THough our stay is just short,it is relaxing & convenient. We'll be back again if we visit Ho Chi Minh.

Reviewed June 02, 2014

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9.7
Exceptional
Jie from China
Group
Stayed 1 night in December 2012

Nice hotel, great location with a good service”

clean, very big room, good service, best location and nice gift for new year

We had a very good time in staying in city hotel. Luckily, we booked the last two rooms one day before we checked in. The room is extreamly large compared to other hotels in Saigon. And the staff at reception is very nice and helpful. It is located very near to the market and you can go shopping whenever you want within 1 minute. I highly recommended stay in city hotel.

Reviewed January 02, 2013

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10.0
Exceptional
WOON from Hong Kong SAR, China
Couple
Superior
Stayed 5 nights in November 2019

Excellence! Highly recommended. Worth to stay”

1. Location is extremely convenient, 1-min walk to Ben Thanh Market, 3-min walk from airport to bus station and lots of shops nearby. 2. 4 floors in total, only 2 rooms each floor and arranged opposite side, 1 no window and the other faces to street. Just 2 times to see guest from the other room. Got a very good sleep if you choose no window room. The room is big with a king-sized bed and all things you need. The room is very clean and sparkling. Full set of oiletries are provided. 3. Staff members are very friendly and helpful. They always have with smiles on their faces. 4. You have to walk within 50 meters to go to the sister hotel to have a-la-carte breakfast. I highly recommended this hotel. It's a 2-star hotel but it can be rated more than a 3-star hotel with it's price, location, cleanliness and the service of staffers. Excellence !

Reviewed November 30, 2019

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8.8
Excellent
Jason from Canada
Family with young children
Premium Deluxe Triple
Stayed 3 nights in December 2016

Great location, good room, stiff customer service”

We loved the location near Ben Thanh Market; within walking distance to all the major sights and shopping. Nice room with big beds for the 4 of us. Disappointing and inflexible hotel policy regarding kids: children over 5 years are considered as adults and must pay 220,000 VND per night even though we were their Family Room which is designed for 4 guests. Many hotels in Vietnam and SE Asia have this policy but this is the first hotel who has strictly enforced it. We're avid, frequent travellers and pretty easygoing but the rigid adherence to their policy without any added cost to them became ridiculous. Usually, hotels have the added charge because breakfast is included in the room rate and thus children over 5 eat enough breakfast to warrant a charge. This was not the case. Breakfast was included in our room rate but not the for the 4th person AND the 220,000 VND did not cover breakfast. It was simply an extra charge. Silly and frustrating. I spoke to the manager but it made no difference. Disappointing really. I'm more than willing to pay for any costs we incur but this was just a money grab. Another disappointment was upon check out. The hotel provides snacks and drinks including water for sale but they provide some water for free. It's confusing and we were not told about it. I read the fine print in the room service book in our room and found the hidden statement. However, it wasn't clear which bottles were free or not. Not an issue really, so we used them all during our stay knowing we'd pay for 2 of the bottles. The issue was they said we used more bottles than we did. They claimed they restocked the paid bottles but 100% they did not, so it because a silly argument over a minuscule extra charge; which I could have easily paid but the fact that they had made a big deal over the extra room charge, I wasn't in a generous mood. Again, we've been to dozens of hotels and really, this is the first one to be belligerent. So I guess if you follow their policies e

Reviewed January 05, 2017

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9.0
Exceptional
Ruberneshan from Malaysia
Couple
Stayed 4 nights in July 2015

Goof Hotel in a Good Location”

Clean, Good Reception Service, Good Housekeeping

Overall good stay at the hotel. Clean room with good housekeeping. Hotel reception staff (Dip and team) were really friendly and accommodating. Only downside was heard a few other guests complaining their rooms were not cold enough. As for the ala carte breakfast, there was plenty of options(local & western) with good coffee but the chef and serving staff wanted to charge us extra for butter to accompany the bread served. That soured the otherwise near-perfect stay at City Hotel.

Reviewed July 20, 2015

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9.0
Exceptional
Delbert from Malaysia
Family with young children
Stayed 3 nights in November 2013

Great value for money option”

Clean and spacious room, polite staff and many international tv channels

We booked 2 rooms - family room with 2 queen beds and a superior room with 1 queen bed. The hotel does not look fancy but the rooms are very clean and spacious with all the hotel amenities provided. Even the bathroom is spacious. For the price we paid, we received fantastic customer service from reception, guard to cleaner. They were polite, helpful and able to communicate in English. We were also surprised to be able to have selections of morning breakfast options delivered to our room everyday as well as 71 tv channels to keep us entertained. All in all, the best money ever spent on accommodation. Don't expect luxury and I think you'll be pleased with this hotel.

Reviewed November 30, 2013

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8.7
Excellent
Cindy from Malaysia
Group
Stayed 3 nights in July 2013

Excellent rooms, Central”

Central location, Large clean bathroom, very near Ben Thanh market

My friends and I had an excellent stay at this hotel. We booked two superior rooms and wanted them close to each other but unfortunately because of hotel layout (only one superior per floor) we did not get this. One of the rooms had an unpleasant bathroom drain odor. Hotel staff were kind enough to replace our room when we brought this to their attention though. The rooms were good. had all the basic necessities you need. Bathroom was spacious and very clean. there are no windows for superior rooms however this did not bother us as ceilings were high so we did not get a claustrophobic feel. This hotel is good as a base to explore the city and its major attractions. Basic breakfast is available it its sister hotel just a few meters away.

Reviewed August 06, 2013

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