Fleur De Chine Hotel
It's time for an adventure-filled holiday! Explore Nantou with a stay at Fleur De Chine Hotel.
The range of services provided by Fleur De Chine Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Nantou.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Fleur De Chine Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Fleur De Chine Hotel include a balcony or terrace, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of Fleur De Chine Hotel can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Fleur De Chine Hotel promises you a fun-packed holiday with a variety of activities and facilities. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like water park made available at Fleur De Chine Hotel. In a competitive mood? Get sporty with your travel group or other guests at the dart board and hiking trails in the hotel. Have some relaxing fun with family and friends at the library, games room and shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Reasons to stay here
Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.
Nice hotel overlooking Sun Moon Lake”
Had a very pleasant 1-night stay, which the room was spacious enough to fit in 4 people, with terrace outside which you can sit back and enjoy the tranquility around. You could enjoy the hot spring inside the bathroom in room or in the public hot spring (with your swim suit on). Also both the buffet dinner and breakfast were very impressive, with massive food options which you should not miss this if you are stay at this hotel!
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Dear Hoi , Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review, and we are so glad to hear that you enjoyed your time here. I truly hope our guests can bring good memories back home, re-energized from refreshing holidays. Your comments will be shared with our team. We look forward to your next visit and will do our best to ensure you have another wonderful stay with us. Best wishes, Winifred General Manager of Fleur de Chine Hotel
Exceptional”
Great choice! There is a nice spa on the bottom floor with many areas, 5 area pools total. Don't forget to bring your swimsuit and cap, it's free admission. The buffet is great, many choices and can pre-order sets for dietary restrictions as needed. The staff are all very friendly, but please make sure to check out a little early than stated as all the elevators will be full of other guests trying to check out at the same time.
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Dear Jessica , Thank you so much for your kind review! We’re looking forward to you returning, and we hope to create another excellent vacation experience for you. Sincerely, Winifred General Manager of Fleur de Chine Hotel
Family trip ”
This is the second time we stay at this hotel. We came back because the view from hotel room is stunning (either mountain or lake view), and service is exceptionally good with very polite staff in general. In addition, the hotel comes with private onsen bath in the room in addition to the usual public ones. The buffet is also good. Spa is also good. We will definitely come back again soon. However, I hope the below can be improved: Bathroom appears to have some mouldy spots. Given the private bath concept, I think the bathroom cleanliness can be improved. Also we have 4 people in the room, so toiletries should be provided for up to 4 people. Buffet (breakfast and dinner) - perhaps can consider changing a bit of the main course day to day.
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Dear KOH, Thank you for taking the time to share your detailed review. We would like to express our utmost gratitude for the praise and encouragement you have given for us. We have conveyed your feedback to the relevant departments and aim to focus on cleanliness and buffet main course. All staff of Fleur de Chine Hotel are continuously being trained to provide our guests the highest quality environment and service.We sincerely look forward to serving you again soon, hoping we will create an excellent vacation experience for you. Sincerely yours, Winifred General Manager of Fleur de Chine Hotel
Exceptional”
A wonderful experience all the way from the hotel shuttle bus as Taichung High speed rail station throughout our stay. Really enjoyed the facilities and buffet and surrounding area. Room was lovely and staff excellent.
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Dear Sharon , Thank you so much for your kind review! We are very happy to hear that you enjoyed your time with us and we are looking forward to your next visit. Sincerely, Winifred General Manager of Fleur de Chine Hotel
Great place to visit”
Always great to visit sun moon lake in such scenery VIP service for the hotel and staffs are fabulous
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Dear Sze, Thank you so much for your kind review! We are very happy to hear that you enjoyed your time with us and we are looking forward to your next visit. Sincerely, Winifred General Manager of Fleur de Chine Hotel
The BEST Onsen hotel in Taiwan”
The staff there were so friendly and made us feel like honourable guests. The view from our room is priceless, food and beverages are on point. Though the location is slightly remote but worry nothing as the hotel comes with free pick-up at train stations. We’ll definitely revisit again soon.
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Dear Angela, Greetings from Fleur de Chine Hotel in Sun Moon Lake. I’m glad to hear that you appreciated our service and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thanks again and I look forward to welcoming you back!! Kind regards, Winifred General Manager of Fleur de Chine Hotel
Exceptional”
Great service and food. He hotel have great amenities.
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Dear Cindy, Thank you so much for your kind review! We’re looking forward to you returning, and we hope to create another excellent vacation experience for you. Sincerely, Winifred General Manager of Fleur de Chine Hotel
Exceptional service”
The place is great a bit expensive but worth it the staff was exceptional just over the top service
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Dear Shang, We are very glad that you had a pleasant experience at Fleur de Chine Hotel. Thank you so much for your kind review! We are looking forward to your returning, and we hope to create another excellent vacation experience for you. Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Exceptional”
Fleur de Chine is a very supreme hotel located nearby Sun Moon Lake. The staff provide excellent service in any way. The food in all the restaurants is very tasty and fresh. You can walk, bike or take a tour shuttle to go around the lake. We had a very relaxing vacation.
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Dear Ningfei , Warm regards from Fleur de Chine Hotel in Sun Moon Lake. We thank you for taking time to share your fantastic review, and we are so glad to hear that you enjoyed your time here. I truly hope our guests can bring good memories back home, re-energized from refreshing holidays. Your comments will be shared with our team. We look forward to your next visit and will do our best to ensure you have another wonderful stay with us. Best wishes, Winifred General Manager of Fleur de Chine Hotel
Exceptional”
I would definitely go back again!
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Dear Yin, Thank you so much for your kind review! We’re looking forward to you returning, and we hope to create another excellent vacation experience for you. Sincerely, Winifred General Manager of Fleur de Chine Hotel
Very good”
one of best in sunmoon lake
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Dear Hung, We are very glad that you had a pleasant experience at Fleur de Chine Hotel. Thank you so much for your kind review! We are looking forward to your returning, and we hope to create another excellent vacation experience for you. Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Elevators are way to slow...”
Hot springs are awesome
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Dear KEFEN, Thank you so much for your kind review! We are very happy to hear that you enjoyed your time with us and we are looking forward to your next visit. Sincerely, Winifred General Manager of Fleur de Chine Hotel
Almost perfect”
Everything is great, only the room is a bit old and needs some renovation.
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Dear Thawee, Thank you for sharing your valuable comments and thank you for the kind rating! With your experience, we will maintain our furniture and providing our guests the highest quality of environment. We’re also looking forward to your revisiting, hoping we could create another excellent vacation experience for you. Yours sincerely, Winifred General Manager of Fleur de Chine Hotel
Very good”
Food is great.
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Dear Shen, Thank you so much for your kind review! We’re looking forward to you returning, and we hope to create another excellent vacation experience for you. Sincerely, Winifred General Manager of Fleur de Chine Hotel
Not as good before”
Last time we could choose to have set dinner in the Chinese restaurant (which I prefer more) but this time we could only have buffet dinner with fusion food.
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Dear Ms. Ivy, Thank you for taking the time to share your review and please accept our sincere apologies for any inconvenience caused during your stay. Our guests’ feedback is always important for us and we will strive to provide the best service to our guests. Regarding the choice of restaurants, we adjusted the business type in November since last year and operating Michelin 3-star new restaurant which named Ken Can by Ken Chan in order to provide our customers a multiple dining experience. We sincerely invite you re-visit Fleur de Chine Hotel and enjoy our new restaurant. Looking forward to seeing you again soon. Best wishes, Winifred Chen General Manager of Fleur de Chine Hotel
Above average”
the reception staff is rude and not helpful
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Dear AU, Thank you for taking the time to share your review and please accept our sincere apologies for any inconveniences during your stay. We have conveyed your feedback about the reception staff to the relevant departments.Please kindly contact us via hotel facebook private message. We would like to communicate with you further. All staff of Fleur de Chine Hotel are continuously being trained to provide our guests high-quality service and we sincerely hope you will give us another chance to create an excellent vacation experience for you. Yours sincerely, Winifred General Manager of Fleur de Chine Hotel
Friendly faces everywhere”
Fleur De Chine is located at the famous sun moon lake, it's an hour's drive from everywhere else. So, basically you are stucked in the hotel you stayed. Luckily this one is very well equip, will nice generously sized pool areas consisting of lap pools, children pools and jacuzzi. It is also a great choice if you are traveling with kids, their playroom is quite impressive too. Staff are helpful and friendly, and the spread in the buffet is fantastic. Overall will definitely recommend it to friends.
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Fresh air and beautiful lake”
It was a good experience at Fleur de chine hotel. Staffs were friendly and helpful. View of lake is beautiful during the day esp during winter when is cold. The room is spacious w balcony. There is a hot tub with spring water in your own toilet too. There is a huge entertainment level for the whole family, games, gym, hot springs, hydro pools, sauna, lap pool, kids pool. For those who do not like hiking you can stay indoor and enjoy the facilities. The breakfast and dinner buffet spread is huge, lots of organic vegetables too. They provide once a day pickup from HSR Taichung at 2pm. You may arrange with hotel before you arrive. Drop off at HSR will be 12pm daily which takes around 50 mins to 1 hour ride.
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Nice”
We were very pleased with the free bus service provided by the hotel to take us from Taichung high speed rail station to Fleure De Chine. It was very convenient and efficient as all check in were done while on the bus, which saved check in time. We also liked the personal touch where the staff took us to our room and personally went through the amenities in the room. Staff responded very quickly when asked about specific programs/trips recommended by the hotel We had the chinese set dinner. Wonderful meal, food was yummy. However service needs improvement. Each course was served separately, but staff did not wait for us to finish the food in our plate and just continued to put the next dish in front of our plates. Service always seemed messy. Food and beverage services seems to require some improvement... Hotel staff is very helpful. All are always smiling and eager to help.
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Excellent 5 star service hotel”
We travelled in a group of 4 and stayed in the lake view two queen bed room. The view of Sun Moon Lake from the room is magnificent. We used most of hotel facilities. I really enjoyed the Water World;the hydrotherapy pool and the hotspring. The price comes with the choice of dinner; Chinese or International. We selected International Buffet and it was good. The sky lounge is also nice. But all in all, what impressed us the most is the quality of service. The hotel staff is very helpfull.
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