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6 travelers have booked today.
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8.1
Excellent
1,163 reviews
1,163 reviews
"Very satisfied, the room are good, it is clean & comfortable."
"Clean and awesome staff!"
"The location is good, easy to find food nearby"
"Highly recommended, friendly staff, good breakfast spread, great location, and personal touch."
"Breakfast selection is good with a wide variety."
7.9
Very good
Location rating score
Four Points by Sheraton Medan
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Medan Baru part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
BBQ facilities
6 travelers have booked today.
Value for money | 8.2 |
Distance to city center | 2 km |
Location rating | 7.9 |
Nearest airport | Kualanamu International Airport (KNO) |
Distance to airport | 25.2 km |
Does Four Points by Sheraton Medan offer airport transfer?
Four Points by Sheraton Medan offers airport transfer service upon request with an additional fee of 280000 IDR in local currency. To request, check the box on the booking form just before the payment page.
Does Four Points by Sheraton Medan have a fitness center?
Four Points by Sheraton Medan offers free fitness center that is fittingly located at the tip of your finger, allowing you to get your daily training in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
Does Four Points by Sheraton Medan feature an option for contactless check-in and check-out?
At Four Points by Sheraton Medan, guests can take part in contactless check-in and check-out option provided by this property for your comfort and safety.
Are there ATM on-site at Four Points by Sheraton Medan?
Absolutely! The benefits of staying at Four Points by Sheraton Medan include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.
How long do visitors typically stay at Four Points by Sheraton Medan?
Verified past guests that have stayed at Four Points by Sheraton Medan had an average nightly stay of 1 night at this property.
What is the typical rating that past Families with young children have given to Four Points by Sheraton Medan?
Verified families with young children that have stayed at this property have given Four Points by Sheraton Medan an average rating of 8.3. You can look up more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Four Points by Sheraton Medan?
Verified families with older children that have stayed at this property have given Four Points by Sheraton Medan an average rating of 8.0. You can look into more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What restaurants are in close proximty of Four Points by Sheraton Medan?
Four Points by Sheraton Medan’s local neighborhood is Medan Baru which includes popular restaurants such as Durian House, Le Chic Parfait, and Ayam Goreng Lombok Ijo.
What time is check-in and check-out at Four Points by Sheraton Medan?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.
What is the closest airport to Four Points by Sheraton Medan?
The nearest airport to Four Points by Sheraton Medan is Silangit Airport, 152.0 km away.
Is breakfast offered at Four Points by Sheraton Medan?
Start your days right, with the continental and buffet breakfast options made available at Four Points by Sheraton Medan.
10
"Very satisfied, the room are good, it is clean & comfortable."
Mohamad
|
December 21, 2022
7.6
"Clean and awesome staff!"
Jimmy
|
December 25, 2020
10
"The location is good, easy to find food nearby"
Tetty
|
February 26, 2023
Four Points by Sheraton Medan
Four Points by Sheraton Medan is a distinct addition to Medan and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
Enjoy all that Four Points by Sheraton Medan has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Medan is made even more convenient with the taxi and car hire services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Four Points by Sheraton Medan.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Four Points by Sheraton Medan provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Four Points by Sheraton Medan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Four Points by Sheraton Medan caters to its guests varied dietary restrictions with cuisine types such as halal available.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Four Points by Sheraton Medan. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Around the property
Don't miss out on all that Medan has to offer! A great museum trip can be had at Tjong A Fie's Mansion located 3.2 km away, with local art that provides a sense of the region. Find that special item or souvenir that will commemorate your trip to Medan at Center Point Mall located 3.2 km away.
8.2
Breakfast
66 mentions
Housekeeping
45 mentions
Swimming Pool
25 mentions
Food & Dining
18 mentions
7.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Clean and comfort ”
Very satisfied, the room are good, it is clean & comfortable.
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Exceptional”
Service nya good bgt dan nyaman.. Next mau staycation disini lagi
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5 star experience”
Our stay at Four Points Sheraton Medan was a 5-star experience at a VERY reasonable price. Everything about the hotel gets an "excellent" rating from us!
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best stay ever”
highly recommended, friendly staff, good breakfast spread, great location, and personal touch. definitely will come back
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The best in town hotel ”
Recommended
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Welcoming place to stay.”
We only stayed for one night but it was good place to relax and prepare for onward travel.
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Cozy”
Cozy place to stay with helpfull staff
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nice hotel ”
nice hotel
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Very good”
Clean and awesome staff!
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6 over 10”
The room carpet is so dirty. Requested to vacumm but it didnt help a my 2 years old got bitten by insects in the room twice. Food for breakfast is not that bad. I loved their fried rice. The swimming pool is small. Sauna and spa is closed. There was a wedding event in their hall but we can still hear the music at 7th floor.
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Average hotel”
Not in the standard Sheraton hotel.
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Restaurant waitress issue”
Restaurant waitress during breakfast time need some lesson in manners.
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Very disorganized ”
Doubt I will ever return to this hotel. Stayed one night and hoped to extend but after seeing the condition of the area and the crowd management it’s a definite no no. Breakfast was served in a very sloppy manner. It’s a total let down
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Bed service ”
The staff is suck
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Great Value Business Hotel”
The Four Points by Sheraton in Medan is great value for Business Travelers and conveniently located. Its facilities are very adequate for business needs, and rooms are comfortable and well kept. Highly recommended for Business Travelers. Cheers!
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THIS HOTEL IS 5STARS”
It was a pleasant surprise for me to see that the low cost hotel was quite new and modern in facilities. The building itself from the outside was pretty impressive and gives you the feel of 5 star hotel. I have been to the Swiss Belhotel Medan and I can say that they don't have much difference except for a higher price tag for the first. The only thing that was missing in Grand that was in Swiss was the bathrobe .. all else were present in the room from the ref to the safe .. you have it there. The staffs were so friendly and very attentive. The low rate per room is the biggest sell! The General Manager is such a nice individual, no wonder the staffs were just like him. This is a very good hotel !
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Value for money hotel”
My stay at the Grand Serela Hotel was fantastic. I have nothing much to complain about this hotel. I would strongly recommend this hotel to anyone. The room is reasonably spacious. The staff is very friendly and the food is excellent. I have only one disappointment though. In my 40 years of travelling all over the world which includes USA, Europe, United Kingdom, Middle East, Australia, China, Asia and Asean countries this is the first hotel that doesnt accept American Express. I was dumbfounded when the hotel receptionist told me that the hotel doesnt accept AMEX. Sincerely hope the management of this hotel will do something about this. Please let me know if the hotel have changed their policy to accept AMEX and I will make another trip to Medan and stay a few nights at the Grand Serela Hotel.
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Will always stay here. Clean, ”
The room was large, clean, with nice bathroom/shower. large dining room, and all staff...reception, restaurant, housekeeping staff...all very attentive, friendly and polite. Internet in the room is excellent...very fast with no disconnects. Room is quiet with large windows. When in Medan I would always stay here ...5-star for cleanliness and staff performance. Fast check-in/check-out. I would never stay anywhere else in Medan.
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Worth the price”
I didn't expect much about this hotel before i check in. We actually check in Grand Serela Hotel Medan after a long way back from Lake Toba. After hours of driving journey, it was really great to stay at this hotel which offer really comfortable room. The staffs are really friendly and helpful as well. I had a wonderful stay here, even had a nice sleep too. Nearby there is one big supermarket, so it is isn't that hard to get the supply you need. We were really thankful to the Guard who take care of the parking helped us to across the busy road. If without his help we possibly don't know how to across the road because it just too many cars and motorcycles, non of it will stopped for you to across. Happy stay it is :)
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Wonderful stay”
The hotel if very new. It only started operation for six months when I stayed there. The front office staff were friendly. The food that we ordered was good and it was delivered fast. However, the breakfast buffet could be improved and add more variety but it was tasteful no doubt. I especially love the pillows. They are so comfy. The only downside is the shower. It was not strong enough especially if you want to wash your hair. I must mention that the Front Office Assistant Manager, Mr. Edwin is very good and attentive to any request. I will stay at Grand Elite Hotel again when I return to Medan again.
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