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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hotel Royal in Kuala Lumpur's Bukit Bintang Area offers a luxurious stay with unique interior design. Enjoy the indoor swimming pool, specialty dishes at the restaurant, and high-speed Wi-Fi. Perfect for two travelers seeking comfort and convenience near popular attractions. Discover Kuala Lumpur from the comfort of Hotel Royal Kuala Lumpur. Located in the bustling Bukit Bintang area, known for its shopping, nightlife, and dining, the hotel offers stylish rooms with modern amenities. Enjoy a delicious breakfast, unwind in the indoor pool and steam room, and explore attractions like Pavilion Kuala Lumpur and Menara Kuala Lumpur, all just a short distance away. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Kuala Lumpur
Check-in [24-hour]
Airport transfer
Great Breakfast
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming pool [indoor]
Fitness center
Luggage storage
Contactless check-in/out
34 travelers have booked today.
Based on 18,286 verified reviews
9.1
8.1
8.0
8.0
7.8
7.2
Location rating score
There are 553 places in walking distance!
Value for money | 8.1 |
Distance to city center | 5. Km |
Location rating | 9.1 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.8 km |
Does Hotel Royal Kuala Lumpur have a fitness center?
Hotel Royal Kuala Lumpur features free fitness center that is conveniently located at the tip of your finger, making it possible for you to get your daily exercise routine in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
What measures does Hotel Royal Kuala Lumpur take in terms of hygiene, safety, and cleanliness?
Hotel Royal Kuala Lumpur meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with sterilizing equipment, staff trained in safety protocol, and first aid kit for increased safety precautions and hygiene protocols.
What public parks are in close proximty of Hotel Royal Kuala Lumpur?
While lodging at Hotel Royal Kuala Lumpur, cherish your early morning or evening walk at nearby park which include TRX City Park, KLCC Park, and Standard Chartered Bank Park.
What are the property's policies for children's bedding at Hotel Royal Kuala Lumpur?
Hotel Royal Kuala Lumpur's policy concerning children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
At what time of the year is Hotel Royal Kuala Lumpur most popular?
Hotel Royal Kuala Lumpur's most popular month where verified guests have stayed the most is in June.
What was the average room rate for Hotel Royal Kuala Lumpur been in the past month?
The typical room rate for Hotel Royal Kuala Lumpur in the past month is 353.78 MYR, compared to city's average of 219.71 MYR.
What do visitors like most about Hotel Royal Kuala Lumpur?
Past guests that stayed at Hotel Royal Kuala Lumpur have given this property a rating of 9.127 for its outstanding location as the main highlight for their stay.
What is the typical rating that verified Solo travelers' have given to Hotel Royal Kuala Lumpur?
Verified solo travelers that have stayed at this property have given Hotel Royal Kuala Lumpur an average rating of 8.0. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Hotel Royal Kuala Lumpur?
Verified local travelers that have stayed at this property have given Hotel Royal Kuala Lumpur an average rating of 8.8. You can look up on more detailed customer testimonials, and remarks for this property down in the review section.
What time is check-in and check-out at Hotel Royal Kuala Lumpur?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated periods may be charged an additional fee.
Can special events be hosted at Hotel Royal Kuala Lumpur?
Small or private functions like birthday parties can also be organized.
Experience Luxury and Convenience at Hotel Royal Kuala Lumpur
Welcome to Hotel Royal Kuala Lumpur, a luxurious 4-star hotel located in the heart of Kuala Lumpur, Malaysia. With its prime location and world-class amenities, this hotel offers an unforgettable experience for both business and leisure travelers.
Built in 1995 and last renovated in 2012, Hotel Royal Kuala Lumpur combines modern elegance with traditional Malaysian charm. The hotel's 285 spacious and well-appointed rooms provide a comfortable sanctuary for guests to relax and unwind. From stylish furnishings to state-of-the-art facilities, every detail has been carefully designed to ensure a truly memorable stay.
Conveniently situated just 60 minutes away from the airport, Hotel Royal Kuala Lumpur offers easy access to the city's major attractions. Whether you're here for a shopping spree in Bukit Bintang or to explore the cultural heritage of Merdeka Square, you'll find yourself just a short distance away. The hotel's close proximity to the city center, which is only 5 kilometers away, makes it an ideal choice for both business and leisure travelers.
Relax and Unwind at Hotel Royal Kuala Lumpur's Entertainment Facilities
At Hotel Royal Kuala Lumpur, we understand the importance of relaxation and rejuvenation during your stay. That's why we offer an array of entertainment facilities to ensure your utmost comfort and enjoyment. Indulge in the ultimate relaxation at our sauna and steam room, where you can unwind and let go of all your stresses. Step into the soothing heat of the sauna, which helps to detoxify your body and improve blood circulation. Or, experience the therapeutic benefits of our steam room, which can help to open up your airways and promote a sense of calm. No matter which option you choose, our entertainment facilities are designed to provide you with a blissful escape from the hustle and bustle of everyday life.
Stay Active at Hotel Royal Kuala Lumpur's Sports Facilities
Hotel Royal Kuala Lumpur offers a range of top-notch sports facilities to ensure that guests can stay active and maintain their fitness routines during their stay. Whether you're a fitness enthusiast or simply looking to unwind after a long day of exploring the city, the hotel has something for everyone. Dive into the invigorating indoor pool, where you can enjoy a refreshing swim or simply relax by the water's edge. The pool area is beautifully designed, providing a serene and tranquil atmosphere for guests to recharge.
For those who prefer a more intense workout, the hotel boasts a state-of-the-art fitness center equipped with modern exercise machines and equipment. Whether you're into cardio exercises or strength training, you'll find everything you need to stay in shape. The fitness center is spacious and well-maintained, offering a comfortable environment for guests to work up a sweat. Best of all, access to the fitness center is completely free for all hotel guests, ensuring that you can stay fit without any additional charges.
With its impressive array of sports facilities, Hotel Royal Kuala Lumpur is the perfect choice for travelers who prioritize their health and well-being. Whether you're in the mood for a leisurely swim or an intense workout, the hotel has you covered. So, pack your swimsuit and gym gear, and get ready to stay active during your stay at Hotel Royal Kuala Lumpur.
Convenience Facilities at Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a range of services designed to cater to the needs of both business and leisure travelers, this hotel goes above and beyond to provide a seamless experience.
One of the standout features of Hotel Royal Kuala Lumpur is its laundry service, allowing guests to have their clothes cleaned and pressed without having to worry about finding a laundromat. The hotel's efficient and reliable room service is also available, ensuring that guests can enjoy a delicious meal or snack in the comfort of their own room.
For added peace of mind, Hotel Royal Kuala Lumpur provides safety deposit boxes where guests can securely store their valuables. The friendly and knowledgeable concierge is always on hand to assist with any inquiries or requests, making sure that guests have everything they need for a memorable stay.
In today's connected world, staying connected is essential. That's why Hotel Royal Kuala Lumpur offers Wi-Fi in public areas, allowing guests to easily stay connected and browse the internet. Additionally, the hotel provides free Wi-Fi in all rooms, ensuring that guests can stay connected and productive throughout their stay.
Lastly, for guests who need to store their luggage before check-in or after check-out, Hotel Royal Kuala Lumpur offers luggage storage facilities, providing a convenient solution for travelers with early or late flights.
With its range of convenience facilities, Hotel Royal Kuala Lumpur ensures that guests have everything they need for a comfortable and enjoyable stay in Kuala Lumpur, Malaysia.
Convenient Transport Facilities at Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur offers a range of transport facilities to ensure a hassle-free stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival. Whether you're arriving at Kuala Lumpur International Airport or Sultan Abdul Aziz Shah Airport, the hotel's efficient and professional staff will be there to greet you and assist with your luggage.
For those looking to explore the city, Hotel Royal Kuala Lumpur also offers tours to popular attractions and landmarks. Whether you want to visit the iconic Petronas Twin Towers, explore the vibrant Chinatown, or experience the cultural richness of Little India, the hotel's tour services will help you make the most of your time in Kuala Lumpur.
In terms of parking options, the hotel offers both valet parking and self-parking facilities. Guests can choose to have their vehicles parked by the hotel's valet service for added convenience, or they can opt for self-parking in the hotel's car park. Please note that car park charges are applied for self-parking.
Experience Luxury and Comfort in Every Room at Hotel Royal Kuala Lumpur
At Hotel Royal Kuala Lumpur, we strive to provide our guests with the utmost comfort and convenience during their stay. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a truly enjoyable experience.
Step into your room and feel the refreshing blast of air conditioning, creating the perfect ambiance for relaxation. Wrap yourself in the plush bathrobes provided, adding a touch of luxury to your stay. Stay updated with the latest news by browsing through the daily newspaper available in your room.
For your entertainment needs, our rooms feature in-house movies, allowing you to unwind and enjoy a movie night in the comfort of your own space. Get ready for the day ahead with the help of a hair dryer, ensuring you look your best. Sit back and enjoy your favorite shows on the television, offering a wide selection of channels to choose from.
Quench your thirst with the well-stocked mini bar, offering a variety of beverages and snacks. Stay connected with the world through satellite/cable TV, providing access to a range of local and international channels. Keep your drinks and snacks chilled in the refrigerator, ensuring you have everything you need within arm's reach.
Indulge in Culinary Delights at Hotel Royal Kuala Lumpur
At Hotel Royal Kuala Lumpur, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities available, you can indulge in a variety of culinary delights without even stepping out of the hotel.
Start your day with a sumptuous breakfast at the hotel's restaurant, where a delightful breakfast buffet awaits you. From freshly baked pastries to a selection of hot and cold dishes, there's something to please every palate. For those who prefer a lighter option, a continental breakfast is also available.
If you prefer to dine in the comfort of your room, the hotel offers a convenient room service option. Whether you're craving a late-night snack or a full-course meal, the extensive room service menu has something for everyone. And for guests looking for halal dining options, the hotel also features a halal restaurant that serves delicious Malaysian and international cuisine. With such a wide range of dining facilities, Hotel Royal Kuala Lumpur ensures that every guest's culinary needs are met with utmost satisfaction.
Luxurious Rooms at Hotel Royal Kuala Lumpur
Indulge in a luxurious stay at Hotel Royal Kuala Lumpur and experience the epitome of comfort and elegance. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs.
The Deluxe rooms at Hotel Royal Kuala Lumpur offer a spacious retreat with 28 square meters of well-appointed space. Choose between two comfortable single beds or a plush king bed, ensuring a restful night's sleep. The Executive Deluxe rooms provide the same generous space and bedding options, allowing you to unwind in style.
For families or larger groups, the Family Rooms at Hotel Royal Kuala Lumpur are the ideal choice. With 32 square meters of space, these rooms offer the perfect blend of comfort and convenience. Choose between a single bed or a cozy queen bed, providing ample space for everyone to relax and recharge.
Booking your stay at Hotel Royal Kuala Lumpur through Agoda ensures that you get the best prices available. With Agoda's competitive rates and easy-to-use platform, you can effortlessly find and secure your preferred room type at the click of a button. Enjoy a hassle-free booking experience and take advantage of the unbeatable deals available only on Agoda.
Experience the Vibrant Energy of Bukit Bintang
Nestled in the heart of Kuala Lumpur, Hotel Royal Kuala Lumpur offers a prime location in the lively district of Bukit Bintang. Known as the city's premier shopping, dining, and entertainment hub, Bukit Bintang is a vibrant and bustling neighborhood that never fails to captivate visitors.
From the moment you step out of the hotel, you'll find yourself surrounded by a myriad of attractions and activities. Discover a shopper's paradise as you explore the iconic Pavilion Kuala Lumpur, a luxurious shopping mall that houses a wide range of international brands and trendy boutiques. Immerse yourself in the vibrant street life as you stroll along Jalan Alor, a bustling food street that offers an array of mouthwatering local delicacies.
For those seeking a taste of Kuala Lumpur's cultural heritage, a visit to the nearby Central Market is a must. This vibrant market is a treasure trove of unique handicrafts, traditional artwork, and local souvenirs. In the evening, Bukit Bintang truly comes alive with its buzzing nightlife scene. Experience the excitement of the city's clubs, bars, and live music venues, where you can dance the night away or simply unwind with a refreshing cocktail.
With its unbeatable location and lively atmosphere, Bukit Bintang is the perfect base for exploring all that Kuala Lumpur has to offer. Whether you're a shopaholic, a food lover, or a culture enthusiast, this vibrant neighborhood is sure to leave a lasting impression on your visit to Malaysia's capital city.
Convenient Transportation from Kuala Lumpur Airport to Hotel Royal Kuala Lumpur
Nestled in the heart of Kuala Lumpur's vibrant Bukit Bintang district, Hotel Royal Kuala Lumpur offers a haven of comfort and convenience for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the excellent transportation options available.
If you're flying into Kuala Lumpur International Airport (KLIA), you can choose between several modes of transportation to reach Hotel Royal Kuala Lumpur. The most convenient option is to take a taxi or ride-sharing service directly from the airport. The journey takes approximately 45 minutes, depending on traffic conditions, and offers a hassle-free way to reach the hotel. Alternatively, you can opt for the KLIA Ekspres train, which connects the airport to KL Sentral station. From there, you can easily transfer to the monorail or take a short taxi ride to the hotel.
For travelers arriving at Sultan Abdul Aziz Shah Airport (also known as Subang Airport), the most convenient way to reach Hotel Royal Kuala Lumpur is by taxi or ride-sharing service. The journey takes around 30 minutes, depending on traffic, and offers a comfortable and efficient way to reach the hotel. Alternatively, you can take the KLIA Ekspres train from Subang Airport to KL Sentral station and then proceed to the hotel via monorail or taxi.
No matter which airport you arrive at, rest assured that reaching Hotel Royal Kuala Lumpur is a seamless experience, allowing you to start your Kuala Lumpur adventure without any transportation-related worries.
Explore the Vibrant Surroundings of Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur is perfectly situated amidst a plethora of exciting landmarks and attractions, ensuring a memorable stay for every traveler. Just a stone's throw away from the hotel, you'll find yourself in the bustling street of Jalan Alor, renowned for its vibrant night market and mouthwatering street food. Immerse yourself in the local flavors and indulge in a gastronomic adventure like no other.
For those seeking retail therapy, Berjaya Time Square Theme Park and Bintang Walk are within walking distance from the hotel. Discover a shopper's paradise with a plethora of shopping malls, high-end boutiques, and trendy stores offering everything from fashion to electronics. After a day of shopping, unwind and relax at one of the many cafes or restaurants in the area, soaking in the lively atmosphere.
If you're interested in art and culture, the Museum of Illusions is just a short stroll away. Step into a world of optical illusions and interactive exhibits that will challenge your perception and captivate your imagination. For music enthusiasts, Bangkok Jazz is also nearby, offering a vibrant nightlife scene with live performances and a cozy ambiance.
Other notable landmarks and attractions in the vicinity include 21st Century Internet, Lee & Tan Dental Surgery, Menara Carigali, Marvel Studios Ten Years of Heroes Malaysia, and Jalan Changkat Bukit Bintang. With such a diverse range of options, there's something for everyone to enjoy during their stay at Hotel Royal Kuala Lumpur.
Convenient Public Transport Stations near Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur is strategically located near several public transport stations, making it a convenient choice for travelers looking to explore Kuala Lumpur. Imbi Monorail Station is just a short walk away from the hotel, providing easy access to popular attractions such as Bukit Bintang and Pavilion Kuala Lumpur. Pasar Rakyat Bus Terminal is also within close proximity, offering a wide range of bus routes to different parts of the city.
For those looking to explore further, Hang Tuah and Hang Tuah Monorail Station are nearby, providing convenient connections to other parts of Kuala Lumpur. Additionally, the SBK15 Muzium Negara, SBK20 Tun Razak Exchange, and SBK18A Bukit Bintang MRT stations are all within easy reach, allowing guests to easily access various destinations in the city.
With these public transport options available near Hotel Royal Kuala Lumpur, guests can easily navigate Kuala Lumpur and explore its vibrant attractions without any hassle.
A Culinary Adventure Awaits
Hotel Royal Kuala Lumpur is surrounded by a diverse array of dining options that will satisfy even the most discerning palates. Just steps away from the hotel, guests can indulge in authentic Japanese cuisine at THE TOKYO RESTAURANT or savor a cup of expertly brewed coffee at Vcr. For those looking to experience the rich flavors of traditional Malaysian cuisine, Serai Pavilion KL and Bijan Bar & Restaurant are must-visit destinations. Craving Middle Eastern delights? Head to Halab Gate Shawarma or Tarbush Restaurant for a tantalizing feast. And if you're in the mood for some local street food, Lot 10 Hutong Food Court is a food lover's paradise. For a vibrant night out, Havana Bar & Grill offers live music and a lively atmosphere, while Burger on 16 is the perfect spot for a juicy burger. With such a wide variety of dining options just a stone's throw away, guests at Hotel Royal Kuala Lumpur are in for a culinary adventure like no other.
Shop 'til you drop at Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur is surrounded by a plethora of shopping landmarks, making it an ideal destination for shopaholics. Just a stone's throw away, you'll find Lot 10 Mall, a shopping haven with a wide range of international and local brands. For those looking for exquisite jewelry, Kelvin Gems offers a stunning collection of gemstones and precious metals. Art enthusiasts will be delighted to visit Art Seni, a gallery showcasing contemporary Malaysian art. Fashionistas will love exploring Fahrenheit 88 Shopping Mall, a trendy shopping destination with a variety of boutique stores. If you're a fragrance lover, Escentials is a must-visit, offering a curated selection of luxury perfumes and skincare products. For a unique shopping experience, head to Ayurvedium, where you can find traditional Ayurvedic products and remedies. Jadi Batek Gallery is the perfect place to discover Malaysia's rich batik heritage, with a wide selection of batik fabrics and accessories. And don't miss the Craft Complex (Kompleks Budaya Kraf), a cultural hub where you can explore and purchase traditional Malaysian handicrafts. With so many shopping landmarks in close proximity, Hotel Royal Kuala Lumpur is the ultimate shopping destination in Kuala Lumpur.
Affordable Luxury at Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur offers an exceptional blend of luxury and affordability, with an average room price of just $77. Compared to the average price of a hotel room in Kuala Lumpur, which stands at $58, this hotel provides outstanding value for money. With its prime location in the heart of the city, guests can enjoy easy access to the vibrant shopping districts, iconic landmarks, and bustling nightlife that Kuala Lumpur has to offer.
At Hotel Royal Kuala Lumpur, guests can expect a range of well-appointed rooms and suites that are designed to provide utmost comfort and relaxation. Each room is tastefully decorated with modern furnishings and equipped with top-notch amenities, ensuring a truly enjoyable stay. Whether you choose a cozy Deluxe Room or indulge in the spaciousness of a Suite, you can rest assured that you are getting great value for your money.
In addition to its affordable rates, Hotel Royal Kuala Lumpur also offers a host of excellent facilities and services. Guests can take a refreshing dip in the rooftop swimming pool, unwind with a workout at the fitness center, or indulge in a relaxing massage at the spa. The hotel also features a variety of dining options, including a stylish rooftop restaurant that offers panoramic views of the city skyline. With its unbeatable combination of affordability, luxury, and prime location, Hotel Royal Kuala Lumpur is the perfect choice for both business and leisure travelers seeking an unforgettable stay in Kuala Lumpur.
Excellent Location and Exceptionally Friendly Staff
Hotel Royal Kuala Lumpur has received numerous positive customer reviews, highlighting its excellent location and exceptionally friendly staff. Guests have expressed their satisfaction with the hotel's prime location, which allows easy access to various attractions and amenities in Kuala Lumpur. The spacious rooms have also been praised, providing a comfortable and enjoyable stay for guests. The cleanliness of the rooms has been consistently mentioned, ensuring a pleasant and hygienic environment. Moreover, the staff's friendliness and helpfulness have left a lasting impression on guests, making their stay even more memorable. With its fantastic location and exceptional service, Hotel Royal Kuala Lumpur is a top choice for travelers visiting Kuala Lumpur.
A Memorable Stay at Hotel Royal Kuala Lumpur
Hotel Royal Kuala Lumpur is a remarkable hotel that has received rave reviews from its satisfied guests. With an impressive overall rating of 8.0, this hotel truly stands out in terms of value, facilities, cleanliness, location, and staff performance. Offering an exceptional experience at an affordable price, Hotel Royal Kuala Lumpur is the perfect choice for travelers seeking a memorable stay in Kuala Lumpur.
One of the standout features of this hotel is its unbeatable value. With an impressive rating of 8.0 for value, guests can enjoy top-notch amenities and services without breaking the bank. Whether you're traveling for business or leisure, Hotel Royal Kuala Lumpur offers excellent value for money, ensuring that every guest feels like they're getting the most out of their stay.
The hotel's facilities also receive high praise, with a rating of 7.7. From the moment you step into the elegant lobby, you'll be greeted with a sense of luxury and sophistication. The hotel boasts a range of facilities including a well-equipped fitness center, a refreshing swimming pool, and a relaxing spa. Whether you're looking to stay active or unwind after a long day of exploring the city, Hotel Royal Kuala Lumpur has everything you need to make your stay enjoyable.
Furthermore, the hotel's cleanliness and staff performance also receive glowing reviews. With a rating of 7.8 for cleanliness, guests can expect spotless rooms and well-maintained common areas throughout their stay. The dedicated housekeeping team ensures that every corner of the hotel is kept immaculate, creating a comfortable and hygienic environment for guests.
The staff at Hotel Royal Kuala Lumpur are known for their exceptional service, earning a rating of 7.8. From the moment you check-in until the time of your departure, the friendly and attentive staff go above and beyond to ensure that all your needs are met. Whether it's providing recommendations for local attractions or assisting with any special requests, the staff's commitment to customer satisfaction is truly commendable.
With its outstanding ratings for value, facilities, cleanliness, location, and staff performance, Hotel Royal Kuala Lumpur is a hotel that exceeds expectations. Whether you're visiting Kuala Lumpur for business or leisure, this hotel promises a memorable stay that will leave you wanting to return again and again.
Very good7.8
Facilities
Exceptional9.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
Most recent
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170 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Close to the train station, convenient transportation, and affordable price”
Clean room, looks new inside. The outside of the hotel may look old, but the inside is new. Very cheap price and close to the Bukit Bintang train station. It is located near Lot 10 and Isetan malls, with many food options. Not far from Pavilion, about 400 meters walk. Breakfast is not very tasty, but it is edible. Overall, very good value for money.
"Great cost-performance ratio!"”
Location: It was a very convenient location, just a 3-minute walk from Bukit Bintang station, and very close to places like LOT10 department store and the bustling street of Jalan Alor, where there are many food stalls. Jalan Alor has shops open until late at night, so it was great to be able to enjoy without worrying about missing the last train. Staff: The staff were used to dealing with customers who were not fluent in English, and they kindly explained the location and time of breakfast in handwritten notes. This was much appreciated, as at other hotels, the explanations were often rushed and difficult to understand. All the staff had lovely smiles, which made us feel at ease. Cleanliness: Although the hotel itself may not be new, it was very clean, as the cleaning was done thoroughly. Facilities and Services: The amenities were fully provided. However, as there was no coin locker, we gave it four stars for convenience. Breakfast Buffet: We were happy to see a variety of salad vegetables, which is rare for Malaysia. They had Malay, Indian, and Chinese cuisine, and everything was delicious. Overall: Everything was great for the price! We would definitely stay here again when we visit Kuala Lumpur. Thank you very much! Other: Even when we left our luggage after check-out, they managed it properly with tags to avoid any mix-ups, which left a good impression. Overall: In Kuala Lumpur,
"Nice room and good location"”
The room is spacious with a great view, overlooking the KL Tower and nearby buildings. The location is excellent, close to shopping malls, street food, and easily accessible by public transportation.
Exceptional”
I am writing to express my concerns regarding my recent stay at this hotel. It was my third time staying here. While my previous experiences were exemplary, prompting my return, I regret to inform that the service during this visit fell short of the high standards I have come to expect. Upon arriving at approximately 1.10 PM for check-in, I was courteously informed by Mr. Rafeq at the front desk that my room would be available at 3.00 PM. He suggested I leave my luggage with the concierge in the interim. However, upon reaching the concierge desk at 1.23 PM, I found it unattended. I signaled to Mr. Rafeq, who was occupied with other guests, that I was pressed for time. I observed him attempting to contact the concierge via walkie-talkie, but to no avail, as the device had been left unattended at the concierge desk. At 1.29 PM (as can be verified by CCTV footage), I noticed a staff member, later identified as Ms. Malar, enter the hotel after engaging in an animated conversation with the security guard outside. It became apparent that Ms. Malar was the concierge officer, and I was disappointed to note her lack of awareness regarding waiting guests due to her extended conversation. I would like to commend Mr. Rafeq for his admirable efforts in managing multiple guests at the front desk single-handedly, expediting the check-in process to mitigate guest fatigue. Additionally, Mr. Bikram deserves recognition for his friendly demeanour and helpfulness. The primary reason for guests' continued patronage is the expectation of excellent customer service. While your hotel boasts a strategic location and superb facilities, it is imperative to maintain a consistently high standard of customer service to uphold your reputation. I strongly encourage the management to address these service discrepancies to ensure that the hotel's reputation for excellence remains unblemished.
Dear Mr. Dexter, Greetings from Hotel Royal Kuala Lumpur! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and distress caused during your recent stay. Your experience does not reflect the high standards of service we strive to maintain. Please be assured that, we will address the issue concerns with our team immediately to prevent similar issues in the future. We hope to have the opportunity to welcome you back and provide you with a more seamless experience next time. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur
1 satisfied customer here”
My recent stay at the Royal Hotel KL was fantastic! The hotel's location was perfect, just 1 minit walk to Lot10 & Sungai Wang. 7-8 minit walk to TRX exchange. The room was clean and comfortable, with a spacious bathroom and a comfortable bed. I would definitely recommend this hotel to anyone visiting Bukit Bintang and i'm sure i'll come back here as we love to staycation at KL. There is also GYM and pool but the pool’s water is very cold like ice. Haha! My kids enjoy it and we enjoy our stay.
Dear Ms. Norfarhana, Greetings from Hotel Royal Kuala Lumpur! Thank you for sharing your experience with us. We're delighted to hear that, you enjoyed your stay and found our location so convenient for exploring Bukit Bintang. It's great to know that, you appreciated the comfort and cleanliness of your room, as well as the amenities like the gym and pool. We'll take note of your feedback about the pool temperature. We can’t wait to welcome you and your family back for another staycation in KL. Best Regards, Rhusdi Rashid Hotel Manager Hotel Royal Kuala Lumpur