![Swimming pool [outdoor], Hyatt Regency Kuantan Resort in Kuantan](http://pix10.agoda.net/hotelImages/550/5500760/5500760_19042508510073959967.jpg?ca=8&ce=1&s=1024x768 "Swimming pool [outdoor], Hyatt Regency Kuantan Resort in Kuantan")
![Swimming pool [outdoor], Hyatt Regency Kuantan Resort in Kuantan](http://pix10.agoda.net/hotelImages/2289670/0/09eabecfb55b6f5b263cf9581d68934e.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Hyatt Regency Kuantan Resort in Kuantan")
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19 travelers have booked today.
Hyatt Regency Kuantan Resort
Teluk Cempedak, Teluk Cempedak, Kuantan, Malaysia, 25050 - See map
In addition to the standard of Clean and Safe, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Teluk Cempedak part of Kuantan, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bukit Gambang Waterpark Resort as well as Teluk Cempedak Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, indoor pool and spa on-site.
Highlights
Clean and Safe
Unparalleled Level of Hygiene and Safety for Hotels
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "In response to COVID-19, Hyatt Regency Kuantan Resort is implementing the latest precautionary steps to care for your wellbeing as we encourage all guests and employees to remain vigilant in spite of the announced SOP relaxations for the safety of all. Face masks are mandatory indoors within the resort premises, and it is optional when outdoors. Physical distancing and MySejahtera check-in measures are no longer required, provided guests’ MySejahtera profile is clear of ‘High Risk’ and ‘Home Surveillance Order’ statuses.
As part of the latest international travel requirements, fully vaccinated guests and children aged 12 and below are exempted from pre-departure and on-arrival tests. Guests are advised to be up to date with the latest government regulations when travelling."
Facilities
Bicycle rental
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Golf course [on-site]
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2289670/0/55c9bc95937378c264f27bf0cddd24dd.jpg?ca=9&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2289670/0/55c9bc95937378c264f27bf0cddd24dd.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/550/5500760/5500760_19042508510073959967.jpg?ca=8&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2289670/0/09eabecfb55b6f5b263cf9581d68934e.jpg?ca=9&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5500760/0/cc3198b9762089c8d17ff600797fb51b.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/5500760/0/818ae642410943c29ae6c5502e5104ca.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Will come here again”
It was a short 3d2n for us. But room (family room) was great, clean, bathroom huge! They had 2 pools, my kids cant get enough. The location of the hotel by the beach is a huge plus for me. Beach was clean. Had dinner one night at the restaurant, and food was really good. This came as a lifesaver after a couple of attempts to find local food that was supposed to be good. Maybe just our bad luck. There are a lot of fastfood restaurants within walking distance and some within just a short drive. Most importantly, we were treated really nicely despite our 1 hour wait for our room to be ready. They were apologetic and we got a box of chocolates and a card! A staff, his name was Lutfi, was very attentive to us and made us feel welcomed. He even waved us goodbye as we reluctantly checked out of the hotel. In fact, all of the staffs were very nice to us. I cant wait to go again.
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Dear Azlina, Thank you for your warm feedback. We are glad to hear that you are enjoying your current stay with us. We are looking forward to welcome you back to our property. Have a nice day!
Good clean hotel on the best beach”
First time staying here. We booked a sea view room and they gave us a room in the quiet 3rd block and 5th floor which was perfect as it was away from the crazy shrieking of children playing in the super packed pools. (There are 2 pools, one is supposed to be for adults only but I did not see this being enforced) Since we were not interested to use the pools when the ocean was right in front of us, I didn't bother with this issue. Beware that weekends are SUPER packed... so expect slow service. Oh and the pool towels were not very clean and for all the 4 days I was there, all the pool /beach towels given to me had dirty marks on them. But it smelled clean so it was okay. Room, bed sheets, pillow, towels and floors were clean. They even put a bottle of hand sanitizer and 1 piece of alcohol wipe in the room. Only thing missing were face masks. The room comes with a free mini bar that has 2 packet drinks, 2 soft drinks and 1 pack of KitKat for the whole stay. Shower had no strong water pressure and the temperature yo-yos. Breakfast was okay and they had SOPs where staff served you behind counters and guests were not allowed to handle any serving spoons to avoid spreading germs. Staff were wearing face masks but the 99% of the guests were not which made me feel unsafe staying at the resort. They really should enforced this to avoid any spread of germs and diseases happening. In fact, I would expect Hyatt to ensure the safety of their guests and that includes face masks in all public areas (esp restaurants) in the hotel except the pools. We avoided taking lifts as well and walked up the stairs which was good cardio. I would like to commend the Front Desk staff esp Izrul who made check-in and check-out smooth and easy. I extended another night's stay and Izrul was efficient and helpful in the whole process when there was an error in the booking system. Overall, it's a nice hotel (expensive too) with helpful efficient staff. Facilities are a little worn out al
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Everything is Perfect But Not the promises”
The beach is clean, the hotel is nice and comfortable. Furthermore, location is nearby all the fast food restaurant. Nothing to complaint at all. Just disappointed with the promise they gave me before check-in the hotel. They promise me to arrange a complimentary cake for my honeymoon celebration, but when we check-in the room, we get nothing, the bed is empty. I make a false promise to my wife , end up i bring my wife to secret recipe to have the cake. Is not about the money issue, I can pay the cake money, but please when you promised someone on behalf your company, please do it nicely. Lack of manpower supply is not the excuse to push away your responsibility.
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Great stay”
Short 1 night stay, as otw back to KL from Terengganu. Always enjoyed Hyatt, easy check in/out. Resort well maintained, rooms comfortable as always. Last year September, we stayed here for few days, truly enjoyed our stay, as for now also. Anyway, hotel management need to improve on the swimming pool SOP’s. Guest in the pool wearing t shirt, long pants?? Very full also in the pool/pool area. Other hotels very strict on this. Pls take care as the pandemic is far from over. Overall we still had a great short stay here. Thank you Hyatt team.
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EXCELLENT FOOD, BEAUTIFUL RESORT & YUMMY FOOD”
We chose Hyatt to celebrate my mom's 60th birthday. We really had a great time! We would like to thank Sous Chef Badrul and his team for giving us a good time. Sous Chef Badrul definitely made our stay a memorable one, his food was yummylicious and his service was excellent. Very accommodative and was willing to hear us out. The homemade chocolate & the coconut lemon cake was extremely delicious. The resort is so beautiful, the sunset and sunrise was a view to die for. Karthik was always so helpful during tea/dinner time. Zarra made our checking in process lively and was able to give us a beautiful room. Housekeeping was also very friendly. We will definitely re-visit this resort. Definitely a family/child friendly resort. Thank you Sous Chef Badrul and team.
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Excellent Service, Beautiful Resort & Yummy Food”
We chose Hyatt to celebrate my mom's 60th birthday. We really had a great time! We would like to thank Sous Chef Badrul and his team for giving us a good time. Sous Chef Badrul definitely made our stay a memorable one, his food was yummylicious and his service was excellent. Very accommodative and was willing to hear us out. The homemade chocolate & the coconut lemon cake was extremely delicious. The resort is so beautiful, the sunset and sunrise was a view to die for. Karthik was always so helpful during tea/dinner time. Zarra made our checking in process lively and was able to give us a beautiful room. Housekeeping was also very friendly. We will definitely re-visit this resort. Definitely a family/child friendly resort. Thank you Chef Badrol and team.
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Living up with Hyatt name”
Excellent staff in assisting for an earlier check-in at around 230pm. Normally it is at 4pm which i had no idea why it has to be so late. Great breakfast spread and as with other review.. the curry mee is very delicious if you can handle some spicy. Miss out on the BBQ grill buffet though. Will definitely try next time. Had some issues when checking out though, there was a food charges which is not mine on the bill after checking through the itemized billing. And it was rectified without much trouble. Maybe the staff can be a little more careful on this part as all we need is just state our room number when ordering food and beverages. Conclusion, it was one of the best resort in kuantan and my son loved it, playing with other kids and im glad all of us really enjoyed. Will definitely return back when i am visiting Kuantan in the future
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Great Location & Very Friendly staff”
This is our first time staying here & we were trying to find a good weekend gateway, & we did find a gem at Hyatt Regency: Pros: 1. Great location: fast food (McDonald, KFC, Subway, Starbucks) & eateries outlet, shoplots ie 7-11 are all just outside the Hotel. Clean & nice beach also just outside the hotel 2. Staff are all very friendly, from reception, concierge, kitchen & cafe & housekeepers. Hats off to Chef Nuzol & his staff treating us nicely during our late breakfast on 24th October 3. We got room upgrade, & the deluxe room is quite large 4. There are few complimentary items in the mini bar 5. Vast facilities ie few swimming pools, bar at the pool side, gymnasium etc 6. Easy to get Grab to move around Kuantan area Cons: 1. Many monkeys outside the hotel area 2. Some blocks are quite far from main lobby & breakfast restaurant
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Superb vacation so far”
I book for lower ground room but all full.maybe because we're late arrive.but they still provide us first ground room with seaview.the view was so nice and great.i didnt expect to get suprise from hotel which is they already prepare for birthday suprise in our room.really appreciate it and my wife love it.breakfast,got a so many choices of food.sand clean and luckily got 2 pool.so it wont crowded.the only problem is parking lot.a very recomended hotel.sure will visit again
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Best stay!”
Loving it so far. Very near to Teluk Cempedak beach & there’s a lot of restaurants nearby too. The staff, Muhammad is very helpful. Other staff were friendly too. The beach is beautiful indeed and very clean. The bfast spread was so so. The room was okay. Just not a fan of tiles hotel room. Should’ve put at least a corner with a carpet cause the floor tend to get so cold. Other than that it was a pleasant stay. Will definitely come back.
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Perfect holiday!”
Went here for the third time already with my family. Everything was superb. Room was clean 10/10, staff was very helpful 10/10, breakfast was good. Check-in and check-out was super fast, the staff was very efficient. Just that I would like to suggest to have a mirror in the room other than the one in the toilet to make it easier for me to put makeups on hehe. Overall a 10/10, great experience and will definitely come back here again with my family soon :)
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Excellent! Very relaxing stay!”
Like this hotel so much. Perfect location, the beach is in front of the hotel and the beach are very clean. The hotel room is comfortable and the staffs are friendly. Feel so welcome. All the staffs will great us whenever they see us. It’s very convenience, McD, Sushi king, A&W, KFC and starbucks are just walking distance. There are other food stalls too.
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Best Place to Spend in Teluk Chempedak. Amazing Staffs, Great Room, & Best Customer Services”
I arrived around 7pm (late check in). I was welcomed by Natasha. She helped me get into my room in a few minutes and explained everything I need to know. Kudos to Natasha. My room is King sized bed with sea view m, as per my reservation. Room smells nice and clean, fully equipped with all the amnesties and complimentary bar (snacks and drinks are great!). Tv is good and I love the toilet. I only stay for one night. Breakfast spread is great and staffs are super helpful too. They also asked me how my night was. So sad I missed the sunrise. Lol Then i walk on the beach. Not too many peoples around except hotel guests (considering it’s still morning time). The sands are quite rough and the water is not that clear. But you can swim at your own risk. They also have 2 pools with in-pool-bar and musics too. That was nice. I would return again there sometime. Great place to stay
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Excellent hospitality”
The room is spacious and very clean. Staff are friendly from the moment I stepped in with my luggage at the lobby. The food for room service was tasty but some of the breakfast spread like the curry for martabak was too spicy to handle. Other than that the food was tasty. The hotel has the vast open view of the sea and it is within walking distance to Teluk Cempedak and coffee shop.
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Excellent services! Will definitely revisit :)”
Despite the room size, the view is lovely. The highlight is definitely the ultra excellent services, right from the check in, to room services, to breakfast buffet and up until checking out was very pleasant experiences. It feels like i’ve been here so many times & every single staff i spoke to was super friendly & helpful. Honestly, this is only my second time within 3 years span. I’d give extra credit for the breakfast buffet team. Although there’s a new procedures, i was assisted with warmth and feeling wanting to come back to Hyatt Kuantan the soonest. Thank you very much for the great hospitality. Kudos Hyatt Kuantan teams!
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Exceptional”
Nice hotel at Teluk Cempedak.. Beach at hotel area is clean even though is consider public. Two swimming pool available.Buffet breakfast no too much choice but during this RMCO times is consider good enough. Minibar provided. Alot of restaurant (starbuck KFC MCD subway secret recipe) just in walking distance. Staff very polite. The only dissatisfied is the check in process, reach hotel at 1.30 pm but received room key at 5.30pm
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Amazing Stay”
You can only justify how amazing the place is when you step into the Resort. No down side picking this place for a beautiful stay. Everything was convenient and having fast-food restaurant such as KFC, McDonald's, Subway and Starbucks 2 minutes walk away from the Resort. Even if it is not a private beach, but it was well maintained by the management that you don't find it too pack with public walking around. Awesome food served. We were lucky to have buffet breakfast served under strict SOP being followed. Great job Hyatt team in keeping us safe throughout our stay. Looking forward to another trip in 2021.
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Great Place belongs to Great People”
Thank you to Hyatt that already gave us a free upgrade due to our 1st anniversary. We got offered sea view and pool view room. Also we have a special romantic decorations in the room with the roses petals and loving swans. Staff are giving service excellence! Place is clean, warm and cosy. Keep up Hyatt!
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Dear Raja, Thank you for your warm feedback. We are glad to hear that you are enjoying your current stay with us. We are looking forward to welcome you back to our property. Have a nice day!
Excellent stay!”
Hyatt Regency Kuantan is a gem. We arrived before check in time around 2 pm and our family room was ready for us to check in. From smooth check in to the lovely environment, clean rooms, professional staffs, beautiful beach, lovely pool and breakfast. We truly enjoyed our stay. Will definitely come back! Thank you Hyatt Regency Kuantan ❤️
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Superb view vacation”
Clean beach. Clean sea water. Clean & big pool. Magnificent scenery from sea view room & wonderful scenery of sea & beach during buffet breakfast. Smooth check in & check out. Improve cleanliness of public toilet near pool. Affordable price if weekdays, very pricey if weekend. Location near Teluk Cempedak attraction & all facility. Will definitely come again
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