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9.1
Exceptional
1,997 reviews
1,997 reviews
"The hotel from the outside looks a bot run down, but from the inside it is very clean, everything is working and looks good."
"Location wise, there are many eateries within walking distance, and town area is about ten minutes walk away."
"Location is quiet, short walk to town center, and with a great view."
"We had the mountain view room, large room and the view was spectacular."
"Breakfast spread was very good."
9.0
Exceptional
Location rating score
KK Sapa Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sa Pa City Center part of Sapa, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fansipan Mountain. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Hygiene Plus
Sparkling clean
520 meters to Ham Rong Mountain
Top Value
Check-in [24-hour]
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Front desk [24-hour]
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Hot tub
Check-in/out [express]
BBQ facilities
9 travelers have booked today.
Value for money | 9.2 |
Distance to city center | 0.5km |
Location rating | 9.0 |
Nearest airport | Dien Bien Phu Airport (DIN) - Vietnam |
Distance to airport | 134.8 km |
Does KK Sapa Hotel have bars on-site?
Experience your holiday vacation the ideal way with a drink in your hand at KK Sapa Hotel's bar available right in front of your doorstep for when you need a sip or two.
Does KK Sapa Hotel have a swimming pool?
While relaxing at KK Sapa Hotel, you can delight in the swimming pool facility to get your day started the best way with a splash for a revitalizing morning or evening.
What types of facilities are offered for children at KK Sapa Hotel?
While on holiday with your family, your children can also discover the fun in sports and recreation facilities offered at KK Sapa Hotel such as kids club.
What are the property's policies for children's bedding at KK Sapa Hotel?
KK Sapa Hotel's policy pertaining to children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What was the average room rate for KK Sapa Hotel been in the past month?
The typical room rate for KK Sapa Hotel in the past month is 1655066.29 VND, compared to city's average of 840672.35 VND.
In which languages can KK Sapa Hotel's personnel communicate?
KK Sapa Hotel can speak up to 3 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
What is the average rating that verified Solo travelers' have given to KK Sapa Hotel?
Past solo travelers that have stayed at this property have given KK Sapa Hotel an average rating of 9.1. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with young children have given to KK Sapa Hotel?
Past families with young children that have stayed at this property have given KK Sapa Hotel an average rating of 9.2. You can look up more complete customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to KK Sapa Hotel?
Past group travelers that have stayed at this property have given KK Sapa Hotel an average rating of 9.2. You can check out more comprehensive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about KK Sapa Hotel?
Past local travelers that have stayed at this property have given KK Sapa Hotel an average rating of 9.2. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.
What is the closest airport to KK Sapa Hotel?
The closest airport to KK Sapa Hotel is Dien Bien Phu Airport, 135.0 km away.
10
"The hotel from the outside looks a bot run down, but from the inside it is very clean, everything is working and looks good."
Marco
|
June 14, 2023
10
"Location wise, there are many eateries within walking distance, and town area is about ten minutes walk away."
Pei
|
June 5, 2023
9.6
"Location is quiet, short walk to town center, and with a great view."
Chaing
|
May 16, 2023
KK Sapa Hotel
Enjoy both relaxation and cultural exploration offered by Sapa at KK Sapa Hotel.
Take advantage of a wealth of unrivaled services and amenities at KK Sapa Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Sapa can be assisted with taxi and car hire services available. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. While lodging at this wonderful hotel, a charming and cozy on-site fireplace will keep you warm on cold days and nights. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at KK Sapa Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the KK Sapa Hotel. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at KK Sapa Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at KK Sapa Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, KK Sapa Hotel can arrange to have groceries delivered to your doorstep. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at KK Sapa Hotel. Warm up at the end of the day with a visit to the hot tub. The many offerings at KK Sapa Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
Venture outside KK Sapa Hotel and explore Sapa during your stay. Tourists travel from around the world to see Cat Cat Ethnic Village, which is an easy visit just 1.1 km away.
Reasons to stay here
Verified reviews score this hotel higher than 92% of accommodations in the city on value for money.
This hotel's facilities score higher than 97% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 95% of other options in the city.
9.2
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests can enter the property at number 025 Violet Street to find Reception easier.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
Information regarding room types at the property:
- For Superior and Deluxe room types, guests are required to carefully choose the bed type. The property is unable to honor special requests related to bed types, such as booking twin room but requesting double room, or booking double room but requesting twin room. The property apologizes for any inconvenience caused.
- Some Deluxe rooms don’t have bathtub. Guests are required to inform the property in advance if guests want to have a bathtub, otherwise, random room arrangements will be applied.
- Premium, Premier and Suite room types only have double bed.
- Family rooms have one bathroom or two bathrooms, city view or internal view. Due to random room arrangements, sometimes the room selected may be different from the expectation of the guests. The property apologizes for any inconvenience caused.
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Free Wi-Fi in all rooms!
Hot tub
Currency exchange
Air conditioning
Clean, Huge room with superb view. Very recommended. We will come back here!”
Comparing to other 4 stars hotel in Sapa, KK Sapa this is real 5 star. All criteria are perfect; Cleanliness, friendly and helpful staff, location. We went there in January2023 the weather was freezing, another 4 stars hotel in Sapa was so cold, damp, dirty. So we need to move to this KK Sapa right away, and we found warm, clean, comfy room with Sapa stunning view. Staff are also very helpful and speaking well English. We got 15th floor's room, very close to kids club. and its also the floor that connect with the road that can walk to Sun Plaza within 5 minutes. My kids are so in love with this hotel. Breakfast also impressed.
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Dear Mr. Sirisuda, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staff made your stay pleasant If you’re travelling to our area again soon, don’t hesitate to call us. Nguyen Thi Nga(Ms)/ Guest Relations Officer
Most friendly and helpful staff ever!”
Definitely recommend KK Sapa Hotel! My wife and I stayed for 3D2N (27 to 29 Nov 2022). From our balcony, the mountainous view was amazing! Prior to reaching KK Sapa hotel, we both bought viettel SIM card (90D with unlimited data) and it ran out of data on our second day. As we are unable to understand Vietnamese words in the app, we approached receptionist Moon (aka Hang) for assistance. Despite her handling multiple issues concurrently, she helped us solve the issue by topping up our viettel account and purchase new data (also to let us use more during sleeper bus)! She was always so cheerful and even went to the extent to call her friend, who was working in viettel, as viettel app online assistance is not useful at all. We were so glad that Hang assisted us on this! On our last day, we went for foot massage after dinner and were hoping that we can use their shower facilities before boarding our sleeper bus. To our surprise, there was one staff who was so fluent in mandarin that we are able to hold a proper conversation in a long time. (Sorry didn’t get her name! All we know is that she was staying in catcat village and came to work via motorbike) She even ushered us to an empty VIP room for us to use, including bath towels! We were so glad that the staff assisted us and even went to this extent to help us. Thank you for making our stay an enjoyable and memorable one! ◡̈
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Dear Ms. Ting, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staff are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future. Trần Bảo Ngọc Quyên (Ms)/ Guest Relations Officer
Amazing views, decent prices, clean rooms”
Amazing views on clear days. On foggy days you won't be able to see much. It's a bit of a gamble so I recommend booking a few days when you know the weather as the prices don't change dramatically. I was there in late December when the weather happens to be a little foggier. That said, I did catch nice clear days and both foggy days. Hotel room is clean, buffet is good, staff is kind. My only one issue was the Wifi, which was really bad in the rooms. I had to go to the common areas to do work.
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Dear John, Thank you for choosing the KK Sapa Hotel for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know. Once again thank you for staying with us during your visit to Sapa, and we invite you to include us in your future plans when you visit this area again. Nguyen Thi Nga(Ms)/ Guest Relations Officer
Best hotel experience in Vietnam so far”
Plenty of praises for KK Sapa hotel. Had an excellent experience! The hotel felt new and clean. Staff are very friendly and helpful. Breakfast spread had lots of variety. There are good facilities likes pool, gym and pool table. The spa experience was amazing as well and price reasonably (there was even a 30% discount ongoing), would recommend all to try if you’re staying there. 10mins walk to Sapa centre which is not too far in my opinion. Would definitely come back here again!
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Best and a must go hotel!”
This is one of the best hotel in SAPA! got a free upgrade to a suite room! Everything is good! Room is clean, toilet is good, staff is friendly and helpful! Near to sapa centre, walkable distance to the centre. View is extremely nice too. Got the free welcome drink and snacks from the hotel too! Thumbs up!
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Dear Mr. Chng, Thank you for choosing the KK Sapa Hotel for your stay. Commitment to service and guest satisfaction is our main concern. Our team have tried to anticipate your needs, however, if there is anything that we have overlooked, please let us know. Once again thank you for staying with us during your visit to Sapa, and we invite you to include us in your future plans when you visit this area again. Nguyen Thi Nga(Ms)/ Guest Relations Officer
Excellent Facilities, Even Better Staff”
Our early November 2022 stay in Sapa was fantastic largely due to our stay at KK Hotel. The facilities are clean and spacious and the staff is amazing! Front desk manager, Son Anh, essentially laid out a 3-day itinerary for us that included a local tour guide, transportation, various sites, restaurant recommendations, and scheduling tips. Because of her knowledge of the area and experience all we needed to do was literally show up. Our only regret was that we couldn't stay longer! If we ever go to Sapa again, this will be the hotel we stay at!
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Dear Mr. Sung, We look forward to welcoming you back to our hotel in the future. Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staff are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future. Nguyen Thi Nga(Ms)/ Guest Relations Officer
One of the best hotels we have ever stayed!”
The photos on Agoda do not do any justice to the real thing! The room is very spacious, clean, and well decorated with great functional design. The common areas are very pretty too. The location is great. Not too far from downtown so can easily walk. But also not too close so it is very peaceful around the hotel. The view is superb. The breakfast is also amazing! So manu choices and all is delicious. Lastly, the staffs are so helpful and nice! Would highly recommend this place if you are traveling to Sa Pa!
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Dear Wanitchaya, Thank you for providing feedback on your recent experience at our hotel. We’re so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
Excellent staff service that went to the extra mile”
The hotel is not too far from the city center with only 10mins walking. The room is spacious and beautiful, with a nice balcony to see the beautiful view. Breakfast was delicious with a wide spread. For the price I paid, this 5star hotel is definitely value for money. Shout out to the amazing staff that I reached to, Son Anh, the front line desk manager. She helped me to book the transport back and fro from Hanoi, assisting to my needs before reaching Sapa. She took picture of the weather and Whatapps to me, and also informed me of trekking routes in Sapa. Thank you very much for the excellent service
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Dear Mr/Ms Wong, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staff made your stay pleasant If you’re travelling to our area again soon, don’t hesitate to call us. Tran Bao Ngoc Quyen (Ms)/ Guest Relations Officer
Wonderful Stay…”
Our 2-night stay was excellent. The hotel location is very good, a short 10 minute walk to the centre of Sapa and the view from our room was wonderful. Our room was spacious and modern, the Kings bed and pillows were comfortable, breakfast selection was good and the hotel restaurant served better food than other restaurant in town. Last but not least, the hotel staffs were courteous and pleasant. Overall, we were very happy with our stay and will definitely come back.
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Dear Mr. Bao, Thank you for providing feedback on your recent experience at our hotel. We’re so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
Great Hotel with Amazing Staff”
The rooms and facilities are all excellent. Everything is very clean and the rooms have a great view. The staff are all extremely friendly and kind and were able to help us have a great time here despite us showing up with almost no plan 😅. They are able to coordinate tours, recommend restaurants, transportation and anything else we asked for. They are super helpful and made it very easy for us to stay here. I can't recommend this hotel highly enough! If you are looking for a place to stay in Sapa, this place is perfect.
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Dear mr Robert, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staff are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.
Exceptional”
The hotel had everything we needed! It was close enough to the city centre via level 15 and the view of the room was fantastic. The beds were comfortable! Just make sure not to leave the balcony door open as bugs are prone to fly in. The staff were all very friendly and the concierge was helpful and helped us make any arrangements we needed! We really enjoyed our stay in Sapa and would definitely book here again when we’re back!
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Dear Jett, Thank you for your recent stay with us. We know that you have many options when choosing where to stay in Sapa, and the fact that you KK Sapa is an honor to us. If there is anything that you feel like we overlooked, please let us know. Feedback from you will be highly appreciated as that will give us a chance to incorporate further improvements. We sincerely hope you enjoyed your stay and will come back again!
A Hotel With Much To Offer”
Plus points: -amazing mountain view from Deluxe Room. -thick and cosy robe. -wide spread of dishes for breakfast. -pool temperature is set at comfortable room temperature. -able to mirror my device onto Smart TV. -staff are very welcoming. -even though request for check-out extension was declined, managed to wash up at the changing room in swimming pool with towels provided. -many restaurants and massage parlours within walking distance. Special thanks to Jino, who helped arranged for transfer from bus station to hotel on a rainy evening.
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Dear Luke, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staff are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.
Amazing hotel”
Great views from Balcony. Buffet breakfast was comprehensive and delicious. The location of the hotel meant that it was far enough to be shielded from the bustle of the main square yet near enough to be able to stroll there for the attractions. Very clean and big rooms. Highly recommend if you are looking for an unforgettable experience in Sapa
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Dear Sia, Thank you for providing feedback on your recent experience at our hotel. We’re so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Sincerely, Nguyễn Thị Nga (Ms) / Guest Relations Officer
Better as expected ”
The hotel is new. We booked a family room. It's very large and comfortable, we just felt like at home. The hotel's location is very good, 10 minutes walking to the center and as a good start point of trekking. The breakfast was very delicious and was changed everyday. Special appreciation for Ms. Nga Chay. She speaks English very well and supported us during the stay in KK. Definitely recommendation for stay at KK.
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Dear Hui, Thank you for providing feedback on your recent experience at our hotel. We’re so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon.
Clean and Best Stay in Sapa”
Cleanliness is 5 STARs or more. Location is convenient Staff is professional and helpful. Hằng Đồng (moon), one of their staff was professional and help. It was our first trip to Hanoi, Sapa. She guided us where the best spots were. Even the watch areas. Thanks Hằng Đồng (moon)
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Dear Meow, Thank you for taking the time to share your feedback. We appreciate your positive feedback about our hotel. We are happy that you appreciated the spectacular mountain view and very pleased to hear that our staff made your stay pleasant We look forward to welcoming you back to our hotel in the future. Nguyen Thi Nga(Ms)/ Guest Relations Officer
A good place to stay!”
I book a Deluxe room and upgraded to a Suite room. Room is spacious and clean with stunning view of Sapa landscape. Food is good. Staffs are friendly and helpful. I will definitely stay here again!
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Dear Phan, Your review made our day! It's our pleasure to provide the best experiences to our guests, and we are glad that this commitment was reflected on your recent visit. Not only the unique mountain view but also the service friendliness were recognized by you. Thanks so much for your kind words and for being a fantastic customer. Please come back to see us soon! Nguyễn Thị Nga (Ms) / Guest Relations Officer
The best hotel in sapa”
The hotel is very comfortable. The receptionist name queny is very nice person and very helpful. The view from balcony is very beautiful. The room is so comfortable. They have bathtub in the bathroom. I love kk hotel. I will come back again.
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Dear Ms.Juliana, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staff are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future.
Outstanding!”
Incredible, one of the best hotels I have stayed in anywhere in the world. Pay a little extra for the valley view and sit and watch the clouds roll up the valley then recede, I could sit there all day. Modern, clean , tidy and has everything you need. A hidden gem. Let’s get it out of the way. I have an issue with water pressure. For me, as stupid as it seems it can make or break a hotel stay. This hotel is exceptional for hot high pressure water! I want to stay forever!
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Dear mr Matthew Thank you for choosing our hotel and for taking your time to share your experience. We are well known for our comfy and modern rooms with stunning views. We are happy that you appreciated the spectacular mountain view. We look forward to welcoming you back to our hotel in the future.
Excellent and value for money”
Hotel staff are very helpful especially Nancy who helped us arrange transport for our stay there and give us recommendations on places to visit. Nice breakfast spread. Room is spacious and clean.
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Dear mr/ms Lindawati, Thank you for sharing your feedback from your stay. We’re so glad to hear that you enjoyed your stay with us. Our staff are trained to deliver an exceptional guest experience. So we are very happy to hear that you appreciated our effort. We look forward to welcoming you back to our hotel in the future. Tran Bao Ngoc Quyen (Ms)/ Guest Relations Officer
Excellent, comfortable hotel with fantastic views and facilities.”
We stumbled upon this hotel on the start of our hike out of Sapa. It is well located at the end of the main strip of restaurants and just before the hiking route ticket office and turn off into the rice terraces where most day hikes from Sapa begin. The hotel is brand new and very modern. The facilities are great and the rooms are spacious. The views from the valley facing rooms are incredible and I suspect amongst the best in town. The buffet breakfast was a delicious and varied mix of Vietnamese and Western options and kept us full until dinner. The free afternoon tea upon returning from a day hike is a nice touch. The staff are incredibly friendly and helpful. We had a great chat with the owner and general manager at afternoon tea. The pool and gym are great but the hot tub is a little old fashioned and needs to be turned on by the lifeguard from another room and was a bit colder than a normal hot tub. Overall, a great experience and we would definitely stay again.
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