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Entrance, Shibu Onsen Kokuya in Nagano
Japanese Style - Room plan, Shibu Onsen Kokuya in Nagano
a room with a bed and a window, Shibu Onsen Kokuya in Nagano
Lobby, Shibu Onsen Kokuya in Nagano
Shibu Onsen Kokuya
Shibu Onsen Kokuya
a building with a window in the middle of it, Shibu Onsen Kokuya in Nagano

Removed from saved list

9.2

Exceptional

149 reviews

149 reviews

Food & Dining9
Housekeeping6
Breakfast4
See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Parking
FREE
Popular landmarks
Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery 23.0 km
Zenko-ji Temple 23.3 km
Midori Nagano 24.1 km
Sanada Treasure Museum 28.3 km
Matsushiro 28.3 km
Togakushi Shrine Chusha 31.0 km
Togakushi Shrine Kuzuryusha 33.2 km
Obasute tanada (Terraced rice fields) 39.4 km
Nearby landmarks
Shibu Onsen Information Center 120 m
Engi 210 m
Yudanaka Train Station 1.8 km
Jigokudani Yaen-Koen (The world of Snow Monkey) 2.6 km
Jigokudani Monkey Park 2.6 km
Roadside station Kitashinshu-Yamanouchi 2.6 km
Jigokudani Hot Spring Korakukan 2.7 km
Kamijo 2.8 km
Kanman Falls 3.7 km
Yomase 3.9 km

Shibu Onsen Kokuya

2220 Hirao, Yamanochimachi, Shimotakai-gun, Yudanaka, Nagano, Japan, 381-0401 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Yudanaka part of Nagano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Zenko-ji Temple. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

Sparkling clean

Located in heart of Nagano

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Golf course [on-site]

Bicycles

Luggage storage

Your dates are popular among travelersUsers are booking a place in Nagano every 4 minutes on Agoda.com
Value for money8.6
Location rating9.1
Nearest airportMatsumoto Airport (MMJ)
Distance to airport77.9 km

Rooms available at Shibu Onsen Kokuya

Exceptional
Room comfort & quality

9.3

Japanese Style Room A with Open-Air Bath
...
  • Room size: 140 m²/1507 ft²
  • Garden view
  • 2 semi double beds & 2 futo...
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Deluxe Japanese-Style Room with Open-Air Bath
...
  • Room size: 140 m²/1507 ft²
  • Balcony/terrace
  • 2 double beds and 2 futons
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Japanese Style Room B with Open-Air Bath
...
  • Room size: 17 m²/183 ft²
  • Nature view
  • 4 futons
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Japanese Style Room C with Open-Air Bath
...
  • Room size: 13 m²/140 ft²
  • Nature view
  • 3 futons
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Superior Japanese-Style Room with Open-Air Bath
...
  • Room size: 18 m²/194 ft²
  • Balcony/terrace
  • 4 futons
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Japanese Style
...
  • Room size: 13 m²/140 ft²
  • Nature view
  • 3 futons
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Standard Japanese-style Room with Open-Air Bath
...
  • Room size: 16 m²/172 ft²
  • Balcony/terrace
  • 4 futons
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Standard Japanese-Style Room with Shared Bathroom
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 6 futons
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Standard Japanese-Style Room
...
  • Shower
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Standard Japanese-style Room with Open-Air Bath
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Shibu Onsen Kokuya?

    Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Shibu Onsen Kokuya?

    A stay at Shibu Onsen Kokuya also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Shibu Onsen Kokuya has a car park that's close to the ryokan. Parking is free for guests. Parking options include a full-service valet for total ease.

    What are my dining options at Shibu Onsen Kokuya?

    To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

    What is the smoking policy at Shibu Onsen Kokuya?

    Shibu Onsen Kokuya does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Shibu Onsen Kokuya?

    The closest train, metro, or bus station is Yudanaka Train Station, 1.7 km away from Shibu Onsen Kokuya.

    What restaurants are nearby Shibu Onsen Kokuya?

    Restaurants including Shinanoji, Motoya and Karan Koron are popular in Shibu Onsen Kokuya’s neighborhood which is known as Yudanaka.

    What are popular attractions near Shibu Onsen Kokuya?

    Guests at Shibu Onsen Kokuya can easily visit Shibu Oyu Foot Bath, Takayakushi Wakoan and Shibu Onsen Information Center located in the Yudanaka area.

    What popular natural sightseeing spots are close to Shibu Onsen Kokuya?

    Shibu Onsen Kokuya is located in the Yudanaka area, which is famous for natural sightseeing destinations such as Shibu Onsen and Ponpoko no Yu.

    See map

    Explore the neighborhood

    What people love about Shibu Onsen Kokuya

    • 10

      Exceptional
      Cleanliness

      "Our room was beautiful, clean, and cozy and our private onsen was out of a fairytale."

      Heather

      |

      November 27, 2019

    • 8

      Very good
      Breakfast

      "Our package includes kaiseki Breakfast which adds on to our Very Authentic Jap experience at the Ryokan."

      Andora

      |

      December 13, 2022

    • 10

      Exceptional
      Breakfast

      "My daughter has soy allergy and staff were very helpful in providing non soy meals for her breakfast and dinner."

      Raymond

      |

      January 13, 2020

    Property ranking|Compared to 563 Nagano properties
    See all rankings
    Room comfort score
    9.3/10
    Cleanliness score
    9.3/10
    Room size
    46 sqm.
    Location score
    9.1/10
    Better than
    98
    %
    of Nagano properties
    Better than
    97
    %
    of Nagano properties
    Bigger than
    97
    %
    of Nagano properties
    Better than
    95
    %
    of Nagano properties
    Overall rating:

    9.2

    Exceptional
    149 reviews
    Cleanliness
    9.3
    Facilities
    9.3
    Location
    9.1
    Read all reviews >
    What travelers say they love:
    Wonderful stay at this ryokan.
    Brian from United States
    Couple
    More about Shibu Onsen Kokuya

    More about Shibu Onsen Kokuya

    Shibu Onsen Kokuya

    Put yourself into a special and relaxing space in Nagano at the atmospheric Shibu Onsen Kokuya.
    Shibu Onsen Kokuya offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Shuttle services provided by the ryokan make exploring Nagano even more convenient. If you plan to arrive by car, you'll appreciate the ryokan's free parking, right on-site.
    The ryokan provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? At the ryokan, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the ryokan to allow cleaner air for all guests.
    Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Each guestroom at Shibu Onsen Kokuya is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Shibu Onsen Kokuya include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
    The ryokan also offers a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the ryokan provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    If you don't feel like going out to eat, you can always opt for the delicious dining options at the ryokan. Regardless of any dietary restrictions you may have, you'll eat well at Shibu Onsen Kokuya which has a selection of kosher options. A night in at the ryokan's karaoke rooms and bar can be as fun as a night out with your travel companions. Shibu Onsen Kokuya has vending machines for 24-hour available light snacks and/or drinks.
    Guests who prefer to make their own meals will love the in-house shared kitchen available here.
    Shibu Onsen Kokuya offers an excellent variety of recreational facilities. Maximize your winter fun with a daily trip to the powdery white slopes with ski slopes. Finish your vacation days right by dropping in at the massage, spa and sauna. Get wet in the best way on sunny days by joining water-world activities like fishing.
    Have fun without traveling far, by taking advantage of the ping-pong table, tennis court and golf course on site at Shibu Onsen Kokuya. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


    Reasons to stay here

    Guests who stayed here rated the facilities above 97% of other accommodations in the city.
    Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
    It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Nagano.

    Show less

    Amenities and facilities

    Exceptional
    Facilities

    9.3

    Most talked about facilities

    Food & Dining

    12 mentions

    Housekeeping

    4 mentions

    Breakfast

    1 mention

    Languages spoken
    • English
    • Japanese
    • Spanish
    • Thai
    Outdoor
    • Bicycles
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fishing
    • Golf course [on-site]
    • Hammam
    • Karaoke
    • Massage
    • On-site entertainment
    • Sauna
    • Skiing
    • Spa
    • Spa/sauna
    • Table tennis
    • Tennis court
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Kitchen
    • Restaurant [kosher]
    • Restaurants
    • Room service
    • Shared kitchen
    • Vending machine
    Swimming & soaking
    • Hot spring bath
    Services and conveniences
    • Air conditioning in public area
    • Daily housekeeping
    • Elevator
    • Gift/souvenir shop
    • Heating in public area
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    Land sports
    • Golf course (within 3 km)
    Access
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Shuttle service
    • Valet parking
    Available in all rooms
    • Air conditioning
    • Air purifier
    • Bathtub
    • Complimentary tea
    • Free bottled water
    • Hair dryer
    • Heating
    • Individual air conditioning
    • LAN Internet in room [free]
    • Linens
    • Non-smoking
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Slippers
    • Tatami flooring
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wi-Fi [free]

    Food and dining

    Breakfast options
    • American
    • Asian
    • Vegetarian
    • Vegan
    • Gluten-free
    • Kosher

    Location

    2220 Hirao, Yamanochimachi, Shimotakai-gun, Yudanaka, Nagano, Japan, 381-0401
    Exceptional
    Location

    9.1

    Airports
    • Matsumoto Airport (MMJ)
      77.9 km
    • Toyama Airport (TOY)
      111.4 km
    Public transportation
    • Yudanaka Train Station
      1.8 km
    • Kamijo
      2.8 km
    Hospital or clinic
    • Hokushin General Hospital
      6.1 km
    Cash withdrawal
    • ATM
      300 m

    What's nearby

    Popular landmarks
    • Nagano Prefectural Shinano Art Museum Higashiyama Kaii Gallery
      23.0 km
    • Zenko-ji Temple
      23.3 km
    • Midori Nagano
      24.1 km
    • Sanada Treasure Museum
      28.3 km
    • Matsushiro
      28.3 km
    • Togakushi Shrine Chusha
      31.0 km
    • Togakushi Shrine Kuzuryusha
      33.2 km
    • Obasute tanada (Terraced rice fields)
      39.4 km
    Nearby landmarks
    • Shibu Onsen Information Center
      120 m
    • Engi
      210 m
    • Yudanaka Train Station
      1.8 km
    • Jigokudani Yaen-Koen (The world of Snow Monkey)
      2.6 km
    • Jigokudani Monkey Park
      2.6 km
    • Roadside station Kitashinshu-Yamanouchi
      2.6 km
    • Jigokudani Hot Spring Korakukan
      2.7 km
    • Kamijo
      2.8 km
    • Kanman Falls
      3.7 km
    • Yomase
      3.9 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until10:00
    • Reception open until22:00
    The property
    • Number of floors3
    • Number of rooms 20
    • Room voltage100
    • Most recent renovation2008

    Reviews of Shibu Onsen Kokuya from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities9.3
    Location9.1
    Room comfort and quality9.3
    Service9.5
    Value for money8.6
    High score for Nagano
    Rating
    9+ Exceptional (70)
    8-9 Excellent (11)
    7-8 Very Good (10)
    6-7 Good (0)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (26)
    Jun - Aug (5)
    Sep - Nov (13)
    Dec - Feb (50)

    Show reviews that mention 

    Showing 94 verified guest comments
    12345
    10.0
    Exceptional
    Michelle
    Couple
    Japanese Style
    Stayed 1 night in May 2019

    Well worth the price”

    Safe yourself the googling and go for this ryokan in Shibu-Onsen. I chose this over some cheaper options because we had a private toilet in the room and they provided breakfast, dinner and transport from the station for check-in. The stay itself was outstanding. We had a lovely host who spoke in perfect English and explained everything to us. The room itself was spacious and the tatami mats were soft. They made up our mattress beds whilst we had dinner and we slept wonderfully after our hot spring experience. We opted for a room without a private hot spring bath in it as we opted to do the 9 hot spring challenge where you visit all 9 hot spring baths within Shibu-Onsen village. We got all 9 stamps on our collectable souvenir cloths and were pretty tuckered out come dinner time. And boy was dinner a treat! Served in the traditional Kaiseki style, we had 10 separate small dishes to enjoy as part of the menu and they left us comfortably full. Don't hesitate, just go for it!

    Reviewed July 12, 2019

    See room deals

    Good day to you. Thank you so much for staying with us and giving comments not only trip adviser also here. Please visit us again. Kind regards Sho

    Responded July 18, 2019
    Shibu Onsen Kokuya
    10.0
    Exceptional
    Siow from New Zealand
    Couple
    Standard Japanese-style Room with Open-Air Bath
    Stayed 1 night in December 2019

    Nothing can beat this”

    This is such a magical place. We felt very pampered by the services provided. We were picked up from the Yudanaka station (free shuttle after 3pm) and once we arrived at the ryokan, our luggages were taken directly to our room. A staff then gave us a quick tour or description of the ryokan before bringing us to our room to explain in more details how everything works. We booked a private onsen and had a sumptuous dinner. Breakfast on the next day was equally good. When we left for the Snow Monkey park in the shuttle bus, the staff came out and waved good bye to us. The ryokan also arranged our luggages to be sent to a cafe so that we can pick them up after our snow monkey trip. On top of that, the ryokan provided some nigiri which we ate on our train trip back to Nagano. This was a nice gesture as we were tight for time. If Th is is your first time going to the Snow Monkey park, I highly recommend that you give this ryokan a go.

    Reviewed December 31, 2019

    See room deals

    10.0
    Exceptional
    Heather from United States
    Group
    Standard Japanese-style Room with Open-Air Bath
    Stayed 2 nights in October 2019

    Trip with Friends”

    My friends and I traveled to Japan together and all booked our rooms separately, but the staff at Shibu organized our meals (which were gigantic!) so we could all eat together, which was incredibly nice. The food and drinks were fresh and some of the most delicious I've ever had. Our room was beautiful, clean, and cozy and our private onsen was out of a fairytale.

    Reviewed November 28, 2019

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    Thank you so much for staying with us in KOKUYA. We serve different menu if you stay longer, please visit us again soon. Kind regards Sho

    Responded November 28, 2019
    Shibu Onsen Kokuya
    10.0
    Exceptional
    Lynnette from Singapore
    Couple
    Japanese Style
    Stayed 1 night in December 2019

    Superb onsens and service!”

    The 400 year old ryokan is very well maintained! We booked the standard room and had access to all 6 gender separated onsens and 2 private onsens in the hotel (apparently some of their onsens have the same water sources as the public onsens in shibu). The onsens were open to all guests but I found myself alone in the onsens most of the time so it felt very private. The jap dinner set was amazing! And I want to extend my thanks to the ryokan staff for letting us in the rooms early as we arrived before check in time. I have nothing but compliments for this ryokan. Though slightly pricey, I would say the money spent was worth it!

    Reviewed December 15, 2019

    See room deals

    10.0
    Exceptional
    Brian from United States
    Couple
    Japanese Style
    Stayed 2 nights in June 2019

    Fantastic stay”

    Wonderful stay at this ryokan. Upon arrival at the train station, a volunteer called the hotel to summon a shuttle. Daisy was our wonderful personal English speaking assistant who was with us from arrival to departure . Great food with 8 different baths/onsen in the hotel. Staying in town granted us access to the 9 public baths( think more rustic than spa). The hotel also offered a shuttle to the snow monkey park. We would highly recommend a stay with Shibu onsen kokuya and visiting this area on Japan!

    Reviewed June 09, 2019

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    Good day to you to you. Thank you so much for staying with us. we are so grateful to hear so. Please visit us again soon. Kind regards Sho

    Responded July 18, 2019
    Shibu Onsen Kokuya
    10.0
    Exceptional
    Andrew from United Kingdom
    Couple
    Japanese Style Room B with Open-Air Bath
    Stayed 1 night in October 2019

    Wonderful experience ”

    From the moment we arrived the Ryokan staff were wonderful. They were kind and attentive throughout and really went the extra mile to ensure our stay was a memorable one. The private onsen was absolutely fantastic and highly recommended. The food was absolutely delicious and Shibu Onsen by night is breathtakingly beautiful. At the end of our stay the staff took us back to Yudanaka station and the overall experience at Shibu Onsen Kokuya was one we will always remember with great fondness.

    Reviewed October 24, 2019

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    Good day to you. We really appreciate your message. Please visit us again. Kind regards Sho

    Responded November 22, 2019
    Shibu Onsen Kokuya
    10.0
    Exceptional
    Allison
    Couple
    Japanese Style
    Stayed 1 night in January 2020

    Awesome best stay in japan ”

    Loved everything Catered for dietary restrictions very well . Picked up from closest train station , dropped us off to snow monkeys. Looked after us very well. No cons very good value for money 1 of best experiences in japan.

    Reviewed January 12, 2020

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    10.0
    Exceptional
    Raymond from United Kingdom
    Family with young children
    Superior Japanese-Style Room with Open-Air Bath
    Stayed 3 nights in January 2020

    Caring and attentive staff”

    Staff were very caring and accommodating. My daughter has soy allergy and staff were very helpful in providing non soy meals for her breakfast and dinner. We had a fantastic time at Shibu Onsen Kokuya. We highly recommended them. Thank you for making our stay so special.

    Reviewed January 13, 2020

    See room deals

    9.2
    Exceptional
    Anna from United States
    Family with young children
    Japanese Style
    Stayed 3 nights in December 2018

    Wonderful staff, springs, food - dated rooms. ”

    PROS: 1) The staff were fantastic, from Sho, who coordinated with me via email and drive us to the inn (even suggesting stopping by a convenience store to pick up necessities), Daisy sho introduces our room (both spoke perfect English), to the cleaning staff and servers - everyone was friendly and took pride in their work. Our toddler hugged Saitomi and didn’t want to let go. 2) the food was amazing like a five star restaurant with multiple courses. Breakfast and dinner were included 3) there were a variety of outdoor and indoor springs. Despite not having a private tub in our room, given the spring to room ratio, we still ended up having privacy when bathing. There were also two springs you could reserve for a private “family bath” to ensure nobody walked in. 4) the authenticity of the tatami room 5) transportation was also available and complimentary to the snow monkey park as well as to and from Yudanaka station. CONS: stains on carpet, smoking guests indoors

    Reviewed January 06, 2019

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    Thank you for choosing to stay at KOKUYA HOTEL, and for taking the time to write a review! sorry for late reply. We are so glad to hear that you enjoyed your accommodations and had a pleasant stay with us. We are thrilled that we are able to exceed your expectations. If you love mountain scenery we would like to recommend going up to Shiga Kogen during summer or fall season. The mountainous area is a national reserve and looks out over the entire Yamanouchi area with the Northern Alps on the background. There are also many hiking and trekking trails with beautiful views of the valley below in this area. Once again thank you very much and we look forward to welcoming you back to our hotel in the future.

    Responded February 11, 2019
    Shibu Onsen Kokuya
    10.0
    Exceptional
    ivy from Malaysia
    Couple
    Japanese Style Room B with Open-Air Bath
    Stayed 3 nights in March 2019

    Best ryokan in town!!”

    Amazing stay in this small town, amazing hotel and staffs. Food was excellent, service was great. Will definitely be back next year!

    Reviewed March 28, 2019

    See room deals

    Selamat petang Saya Sho at KOKUYA. Thanks a lot for visiting us. We are waiting for your next visiting. Thanks again Kind regards Sho

    Responded May 22, 2019
    Shibu Onsen Kokuya
    9.6
    Exceptional
    Julie from United Kingdom
    Couple
    Japanese Style Room C with Open-Air Bath
    Stayed 1 night in December 2019

    A true japanese experience ”

    We stayed here for one night. It was very traditional Japenese experience. We had one of the rooms with a private onsen which would highly recommend if you can afford to the pay the extra. The dinner at night was good. There was no western option for dinner so if you don’t like sushi or japenese food you may struggle. The staff are lovely and make you feel very welcome. All in all a great experience.

    Reviewed December 06, 2019

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    Good day to you. Thank you so much for staying with us. Please visit us again. Kind regards Sho

    Responded December 28, 2019
    Shibu Onsen Kokuya
    9.6
    Exceptional
    Yair from Israel
    Couple
    Japanese Style Room A with Open-Air Bath
    Stayed 1 night in April 2019

    Wonderful place in all aspects”

    An exceptional service. comfortable room. good dinner and breakfast. variety of hot baths. even a small snack package for the road, when leaving.

    Reviewed April 14, 2019

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    Good day to you. Thank you so much visiting us after long journey. We are pleased we could help your stay much better. Please visit us again. Kind regards Sho

    Responded May 22, 2019
    Shibu Onsen Kokuya
    10.0
    Exceptional
    Shaun from United Kingdom
    Couple
    Japanese Style
    Stayed 2 nights in March 2019

    Honeymoon”

    Amazing hotel with the nicest staff! Truly memorable experience for my wife and I

    Reviewed August 20, 2019

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    Good day to you. Thank you so much for having stayed with us. We are pleased that you enjoyed your stay with your lovely wife Please visit us again soon. Next time hopefully with your baby. Kind regards Sho

    Responded November 22, 2019
    Shibu Onsen Kokuya
    9.6
    Exceptional
    Michael from Germany
    Couple
    Japanese Style Room B with Open-Air Bath
    Stayed 1 night in April 2019

    Fantastic onsen with exceptional staff”

    Kokuya is a gorgeous onsen ryokan. The kicker is the supremely attentive staff who will make your stay a dream. I highly recommend staying here, and staying at least two nights to fully enjoy the onsen facilities.

    Reviewed April 15, 2019

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    Good day to you. Thank you so much for your stay and feedback. Hoe did you like Onsen? Please visit us again soon. Kind regards Sho

    Responded May 22, 2019
    Shibu Onsen Kokuya
    9.2
    Exceptional
    SIMNEE from Singapore
    Group
    Japanese Style
    Stayed 1 night in April 2019

    Ryokan with a number of onsens”

    Staff could speak good english. Gave onigiri and some sweets when we left, nice gesture. Food was a good spread. Note that some rooms have no shower facilities but they have 2 private onsens for reservation which is good for guests who are uncomfortable with public onsens.

    Reviewed May 02, 2019

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    Good day to you. Thank you so much for having stayed with us and feedback. We are pleased to see your comments. Please visit us again. Kind regards Sho

    Responded May 22, 2019
    Shibu Onsen Kokuya
    9.2
    Exceptional
    Katharina from United Kingdom
    Group
    Standard Japanese-style Room with Open-Air Bath
    Stayed 2 nights in February 2019

    Traditional Japanese ryokan”

    A great experience! Beautiful, traditional room, well heated and very comfortable, with our own private outdoor onsen (a real treat!). Staff are wonderful. The food is very Japanese and the town itself is a bit sleepy at times. But it's all totally gorgeous. Loved it!

    Reviewed February 22, 2019

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    Good day to you. Thank you so much for staying with us. We are pleased to have positive feedback from you. Please visit us again. Kind regards Sho

    Responded March 02, 2019
    Shibu Onsen Kokuya
    9.2
    Exceptional
    Chung-Pei from Singapore
    Group
    Japanese Style Room C with Open-Air Bath
    Stayed 2 nights in December 2019

    Exceptional”

    We, 4 four people, all enjoyed the stay there. The stuff was helpful and warm, and breakfast/dinner were both delicious. We enjoyed the outdoor hot springs even though we had a private one in our room. They even provided us with rice bowls and small gifts when we checked out. Free shuttle to train station and snow monkey park are also a huge bonus. Will recommend to anyone who would like to go there to stay in this lovely hotel.

    Reviewed December 24, 2019

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    Good day to you. Thank you so much for your staying. We are happy to hear you enjoy KOKUYA staying. Please visit us again. Kind regards Sho

    Responded December 28, 2019
    Shibu Onsen Kokuya
    9.2
    Exceptional
    Lay from Singapore
    Couple
    Standard Japanese-style Room with Open-Air Bath
    Stayed 1 night in November 2019

    Exceptional”

    Very nice Ryokan. If you want to experience staying at a traditional Ryokan, I will highly recommend Shibu Onsen Kokuya.

    Reviewed November 22, 2019

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    Good day to you. Thank you so much for your feed back. Please visit us again. Sho

    Responded November 28, 2019
    Shibu Onsen Kokuya
    6.0
    TSUI from United Kingdom
    Couple
    Japanese Style Room C with Open-Air Bath
    Stayed 1 night in January 2020

    Satisfactory Onsen Room and Dinner”

    The Onsen Room is very good and dinner is very nice and delicious. Overall is the service is good

    Reviewed February 06, 2020

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    9.6
    Exceptional
    Nealson from United States
    Couple
    Japanese Style
    Stayed 1 night in April 2017

    great stay”

    We enjoyed our stay at Kokuya. The guy (he was handsome and I told him he looked like a movie actor) who showed us to the room and explained the facilities of the ryokan did a great job. He and his assistant also handled our dinner and breakfast, explaining the various dishes. The food was fabulous. My wife and I have stayed at various ryokan, and I enjoyed the food here the most. For the first time, I could really see and appreciate the presentation aspects of each dish as a work of art. As like most ryokan, Kokoya is not modern, so some westerners might have some quibble with some aspect of the room layout (particularly the entrance to the bathroom--if not careful, you could lose your step when you open the door) or the stairs. When we checked out, the okamisama gave us onigiri to eat on our journey to Nagano. They were delicious. Kokuya also picked us up and dropped us off at Yudanaka station. Thank you, Kokuya, for a great stay.

    Reviewed April 24, 2017

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