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Smile Hotel Utsunomiya Higashiguchi
3-2-2 Higashi Shukugo, Utsunomiya, Utsunomiya, Japan, 321-0953 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Utsunomiya, allowing you access and proximity to local attractions and sights. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Check-in/out [private]
Laundry service
Wi-Fi in public areas
Very clean hotel and exceptional staff”
Pros: Very clean hotel Daily house keeping Friendly staff I recommend for business trips or if you are in town for sight seeing.
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very pleased to receive your compliment. We are waiting for the next use from all the staff.
Great location and great price”
It was nice stay in utsunomoya city. Hotel is about 10mins by foot from the JR Utsunomiya station. The price is cheap enough :-)
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Thank you for staying at Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you are satisfied with your stay at our hotel. We look forward to your next visit.
Simple but nice”
I stayed here for business purposes. Walking 7-10min to Utsunimiya station. There are a couple of Izakaya( Japanese bar ) and convenience stores nearby. The room is small but good enough for me. Clean and simple!!
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased that you like our hotel. Please use this hotel the next time you visit Utsunomiya. Thank you for posting.
Good hotel ”
I was pleasantly surprised at the size of the room. Much bigger than expected. Rooms were clean and comfortable. There is free coffee in the lobby. The walls are very thin so you will hear alot of sound, especially from the hallway. One bad point, my shower head wasn't staying in place, had to be placed at a weird angle for stability. The fitting must have been worn, but easily fixable. The staff were lovely and friendly ! I had a wonderful check in experience. Morning breakfast was slightly limited but sufficient. The hotel is located very close to the Station. Theres also a bus stop nearby to take you to the mall. There is also numerous restaurants nearby. All in all, a wonderful stay.
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Nice hotel”
You need to walk about 10 mins from JR station. The room is clean and staff are nice. The breakfast only cost 800 yen and foods are not bad. Quite inexpensive!
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. We are very pleased to hear your compliments. Please use this hotel when you come to Utsunomiya City next time.
Not near the train station”
Had a 3 person room, third bed is awkwardly added into a deluxe room. Was decent to sleep with not much room to open luggage. Carpark is far away as it is not on site. Price was expensive. Not near any supermarket or cinema or malls. 1km from train station
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この度はご宿泊頂き誠にありがとうございます。 当ホテルのトリプルルームは2台のシングルベットと1台のエキストラベットとなっております。ご説明不足で申し訳ございません。ホテルの駐車場はホテルから徒歩2分ほどの場所にございまして1泊650円出し入れ自由でご案内しております。またホテル周辺には大きな商業施設はございませんが、徒歩10分ほどの場所にJR宇都宮駅がございまして様々なお店がございます。 貴重なご意見を頂戴し誠にありがとうございます。
Very good”
The room was small but decent, if not for the fact that there was no hand soap.
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Thank you for staying at Smile Hotel UtsunomiyaHigashiguchi. The hotel does not offer hand soap. We apologize for any inconvenience. We will continue to strive to satisfy our customers.
Pretty Good”
I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.
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Average, but with inflated prices”
I walked from Tokyo to Nikko during the Golden Week, a time when people and families travel all over. The staff and facilities were pretty standard at Smile Hotel. The staff followed all the rules of hospitality, but did nothing above-and-beyond to make the environment any warmer. The rooms felt a bit dorm-like, especially with giant, heavy, metallic doors and the crammed toilet/shower combo. It was very clean though. It's not so close to the station, but it's not far either. I finished my walk for the day and came to Utsunomiya just in time to avoid the rain on my walk, but the distance from the station to the hotel was enough for me to get soaked in it. Again, everything at Smile Hotel was pretty average. The most disappointing point was that prices were pretty jacked up for Golden Week, and that made me feel like I paid too much for a hotel that was just, well, average. Would have felt better if the prices were a bit lower, and would stay there again under those conditions.
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Exceptional”
An absolute delight for the money. While there are hotels that are located closer to the station, Smile still sits right in the center of the city. The staff is extremely friendly, and the number of facilities included in the price is great! While I have had a "Don't disturb" sign on the door one morning, the housekeeping staff was still kind enough to leave me clean towels and extra tea and toothbrush in a bag outside the door. The room was a little bit narrow and the bathroom looked old, yet everything was clean and worked perfectly. Fully satisfied and would come again.
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Excellent”
room was very nice and clean, staff was pleasant. location was a bit farther from the train station than expected but still a good choice.
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Nice hotel with reasonable price”
Nice hotel with reasonable price
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Excellent”
Great value for your money! I think the only (slightly) annoying thing would be having to turn in your room key at the front desk every time you leave the building.
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Reasonable, that's all.”
If you are traveling alone and just looking for a place to sleep, this hotel is an option. Though the access is good, the facilities are at a level of satisfaction. Do not expect so much.
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Simple facilities best for business traveler ”
Inexpensive, decent breakfast
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Too far from JR Station”
Too far from JR Station
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good for save money.”
good for save money.
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strategic hotel”
the hotel is near the train station so it is easy to get there, the room is clean and the staff is nice
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Thank you for using Smile Hotel Utsunomiya Higashiguchi. I am very happy to hear that you were satisfied with your stay. We will continue to work hard to improve our services and comfort, so we appreciate your continued patronage. Thank you very much for your opinion and impression. Smile Hotel Utsunomiya Higashiguchi front desk
Bel emplacement ”
Proche gare et Centre ville
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スタッフが親切”
フロントも男性のスタッフもとても親切だった。TVが故障だったので男性が部屋に来て、チェックしてくれたのだが、故障とわかり、同タイプ部屋が空いていたので、上階にすぐに移動させてくれた。設備的には、ちょっと狭いユニットバスが残念だったけど、近くにはコンビニもあるし、問題なく宿泊できた。 駐車場が別料金かかるし、ホテルが案内する駐車場は、長めに停めるならお得だけど、朝、車を出すなら、もっと近くの駐車場のほうがよい。
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この度はスマイルホテル宇都宮東口をご利用いただき誠にありがとうございました。 TVの故障の件、大変ご迷惑をお掛け致しました。故障していたにも関わらず、温かいお言葉大変嬉しく思います。 お客様の声を大切にし、スタッフ一同快適さの追求に努めてまいりますので、当館お引き立てのほどよろしくお願い申し上げます。 スマイルホテル宇都宮東口 フロント